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Quality of service
3.0 out of 5 rating
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Average response time
1.0 out of 5 rating
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Professionalism
3.0 out of 5 rating
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Value
2.5 out of 5 rating
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Flexibility
3.5 out of 5 rating
I had a wedding hair and makeup trial done at Capristo Salon. I had the impression that they were a slightly upscale salon in Shadyside and that they were experienced with bridal services. They were nice and I'm sure that under different circumstances, they would have done a fine job. However, I did not end up booking them for my wedding day due to the following events:
I had a very specific hairstyle in mind. Everyone told me that a particular hairdresser was the only one who could do it, and so they made my appointment with her. As she was doing my hair, other hairdressers kept coming up and saying, "ooh, it looks great, only [insert my hairdresser's name here] can do this style." After two hours in the chair, she said, "so, when is your wedding again?". When I told her, she said, "oh no, I'm going to be out of the country then!" This, despite me telling them my wedding date at the time that I made the appointment and when I walked in for my appointment. Being in the last couple of months of wedding planning, my money (I had to pay for the trial) and time was valuable, and so I was quite upset that I had wasted both at the salon. I mean, who makes a bridal hair trial appointment without making sure they can do the actual event? They were all apologetic, and arranged for me to come in for another trial the next week after my hairdresser had a chance to teach the technique to a different person. I did it, and she did a pretty good job, but it wasn't nearly as nice as the first time around and I was still so ticked about wasting so much time that I decided not to book for my wedding day.
I ended up going to another salon for my hair. I went to Sephora for a consultation for makeup, bought some key supplies and had a friend do my makeup on the day. Both of these options were cheaper than Capristo and ended up working out just fine. The bottom line: I'm sure others will have good experiences with Capristo, but make sure you triple-check that they can actually do it on your wedding day!
I had a wedding hair and makeup trial done at Capristo Salon. I had the impression that they were a slightly upscale salon in Shadyside and that they were experienced with bridal services. They were nice and I'm sure that under different circumstances, they would have done a fine job. However, I did not end up booking them for my wedding day due to the following events:
I had a very specific hairstyle in mind. Everyone told me that a particular hairdresser was the only one who could do it, and so they made my appointment with her. As she was doing my hair, other hairdressers kept coming up and saying, "ooh, it looks great, only [insert my hairdresser's name here] can do this style." After two hours in the chair, she said, "so, when is your wedding again?". When I told her, she said, "oh no, I'm going to be out of the country then!" This, despite me telling them my wedding date at the time that I made the appointment and when I walked in for my appointment. Being in the last couple of months of wedding planning, my money (I had to pay for the trial) and time was valuable, and so I was quite upset that I had wasted both at the salon. I mean, who makes a bridal hair trial appointment without making sure they can do the actual event? They were all apologetic, and arranged for me to come in for another trial the next week after my hairdresser had a chance to teach the technique to a different person. I did it, and she did a pretty good job, but it wasn't nearly as nice as the first time around and I was still so ticked about wasting so much time that I decided not to book for my wedding day.
I ended up going to another salon for my hair. I went to Sephora for a consultation for makeup, bought some key supplies and had a friend do my makeup on the day. Both of these options were cheaper than Capristo and ended up working out just fine. The bottom line: I'm sure others will have good experiences with Capristo, but make sure you triple-check that they can actually do it on your wedding day!
