Casa De Campo Reviews
View more informationReviews
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Quality of service 4.6 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Shelly S. Sent on 12/02/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Destination Wedding Venue
I'm still searching for the words to describe how truly amazing our entire wedding experience was at Casa de Campo. It was an absolute dream. Everyone I communicated with throughout the planning process was incredibly nice, very knowledgeable, and super easy to work with.
What truly made my wedding experience so stress-free and wonderful was working with Jabnia, our Wedding and Group Executive. I cannot say enough great things about her and how she made this such a special experience for my husband and me. After having planned everything through her prior to arriving at Casa de Campo, I think I was equally as excited to meet her as I was to be there! She made sure every event, from the welcome party to the wedding and reception, went off without a single issue. We're very grateful that we had the opportunity to work with her.
The resort was so beautiful and every aspect of the week including food, accommodations, activities, etc. was even better than I could have imagined. Having never visited the resort before I was a little concerned, but once we arrived I knew we chose the perfect venue.
I would recommend Casa de Campo to anyone looking for a destination wedding venue. My guests are still sending me messages saying that it was the best wedding, food, reception, and trip ever!I'm still searching for the words to describe how truly amazing our entire wedding experience was at Casa de Campo. It was an absolute dream. Everyone I communicated with throughout the planning process was incredibly nice, very knowledgeable, and super easy to work with.
What truly made my wedding experience so stress-free and wonderful was working with Jabnia, our Wedding and Group Executive. I cannot say enough great things about her and how she made this such a special experience for my husband and me. After having planned everything through her prior to arriving at Casa de Campo, I think I was equally as excited to meet her as I was to be there! She made sure every event, from the welcome party to the wedding and reception, went off without a single issue. We're very grateful that we had the opportunity to work with her.
The resort was so beautiful and every aspect of the week including food, accommodations, activities, etc. was even better than I could have imagined. Having never visited the resort before I was a little concerned, but once we arrived I knew we chose the perfect venue.
I would recommend Casa de Campo to anyone looking for a destination wedding venue. My guests are still sending me messages saying that it was the best wedding, food, reception, and trip ever!Casa De Campo's reply:
Congratulations and thank you so much for sharing your wonderful experience with us. I will make sure Jabnia is aware of the wonderful things you said. Let us know when your ready to come back for your first anniversary ♥ -
Quality of service
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Marlene C. Sent on 08/13/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dream wedding at Casa De Campo
Certainly! Here’s a heartfelt review from the mother of the bride:
A Perfect Wedding Day at Casa De Campo
As the mother of the bride, I couldn't have imagined a more perfect setting for my daughter's special day than Casa De Campo. From the moment we first visited, we were captivated by the beauty and elegance of the venue. The stunning surroundings and meticulously maintained grounds created a magical atmosphere that made every moment feel like a fairy tale.
However, what truly set Casa de Campo apart was the incredible coordination provided by Deborath Leonardo. From our first meeting, Deborath was attentive, professional, and genuinely invested in making my daughter's dream wedding come true. Every detail, no matter how small, was handled with care and precision. She was always available to answer questions, provide guidance, and offer creative solutions that made the planning process smooth and stress-free.
On the wedding day, Deborath and the entire staff at Casa De Campo exceeded our expectations. Everything ran seamlessly, allowing us to fully enjoy the day without any worries. The ceremony was breathtaking, the reception was flawless, and every guest commented on how beautiful and well-organized everything was.
I am incredibly grateful to Deborath and the team at Casa De Campo for their dedication and hard work. They turned my daughter's wedding day into a cherished memory that we will all treasure forever. I wholeheartedly recommend Casa De Campo to any couple looking for a venue that offers not only beauty but also exceptional service and coordination. It's been two and a half years since my daughter's wedding, yet the memories are still as vivid and cherished as if they happened yesterday.
Thank you for making this day truly unforgettable!
Certainly! Here’s a heartfelt review from the mother of the bride:
A Perfect Wedding Day at Casa De Campo
As the mother of the bride, I couldn't have imagined a more perfect setting for my daughter's special day than Casa De Campo. From the moment we first visited, we were captivated by the beauty and elegance of the venue. The stunning surroundings and meticulously maintained grounds created a magical atmosphere that made every moment feel like a fairy tale.
However, what truly set Casa de Campo apart was the incredible coordination provided by Deborath Leonardo. From our first meeting, Deborath was attentive, professional, and genuinely invested in making my daughter's dream wedding come true. Every detail, no matter how small, was handled with care and precision. She was always available to answer questions, provide guidance, and offer creative solutions that made the planning process smooth and stress-free.
On the wedding day, Deborath and the entire staff at Casa De Campo exceeded our expectations. Everything ran seamlessly, allowing us to fully enjoy the day without any worries. The ceremony was breathtaking, the reception was flawless, and every guest commented on how beautiful and well-organized everything was.
I am incredibly grateful to Deborath and the team at Casa De Campo for their dedication and hard work. They turned my daughter's wedding day into a cherished memory that we will all treasure forever. I wholeheartedly recommend Casa De Campo to any couple looking for a venue that offers not only beauty but also exceptional service and coordination. It's been two and a half years since my daughter's wedding, yet the memories are still as vivid and cherished as if they happened yesterday.
Thank you for making this day truly unforgettable!
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Quality of service
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Dustin T. Sent on 08/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fairy tale wedding
The best night of our lives wouldn’t have been possible without the best wedding coordinator. Her name is Kiara Jorge and not only did she answer 10,000 of our questions but she handled everything perfectly. She executed multiple events without a hitch. All our guests were so impressed with the food, the service and venue. Speaking of service my wife and I had Joel as our personal waiter and Norberto was the supervisor of the waiters. They were simply the best. Never went a moment without a fresh drink in hand and they customized dairy free meals for my wife. The decor was beautiful. Thank you George Puello from Caribbean Celebrations for going above anything we could have imagined.The best night of our lives wouldn’t have been possible without the best wedding coordinator. Her name is Kiara Jorge and not only did she answer 10,000 of our questions but she handled everything perfectly. She executed multiple events without a hitch. All our guests were so impressed with the food, the service and venue. Speaking of service my wife and I had Joel as our personal waiter and Norberto was the supervisor of the waiters. They were simply the best. Never went a moment without a fresh drink in hand and they customized dairy free meals for my wife. The decor was beautiful. Thank you George Puello from Caribbean Celebrations for going above anything we could have imagined. -
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Christina R. Sent on 09/19/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most amazing venue
We got married on 8/4/23 and every single aspect of our wedding was beyond amazing! We worked with Deborath in coordination with our outside wedding planner Torcello and Elo Weddings and the entire team was amazing! From the white welcome beach party to the ampitheater, piazetta terrace and the grande finale at dye fore - our guests could not stop raving over the beauty of CDC. Every single detail was taken care of and the food and drinks were amazing. All of our guests said it was the best wedding they had ever been to. We wish we could get married over and over again at CDC - you will not regret choosing this venue!We got married on 8/4/23 and every single aspect of our wedding was beyond amazing! We worked with Deborath in coordination with our outside wedding planner Torcello and Elo Weddings and the entire team was amazing! From the white welcome beach party to the ampitheater, piazetta terrace and the grande finale at dye fore - our guests could not stop raving over the beauty of CDC. Every single detail was taken care of and the food and drinks were amazing. All of our guests said it was the best wedding they had ever been to. We wish we could get married over and over again at CDC - you will not regret choosing this venue! -
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Ivana G. Sent on 03/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So excited
Theresa is great to work with!Theresa is great to work with!Casa De Campo's reply:
Its my pleasure to help you create your dream wedding. We will set the stage for your most memorable moments ♡♡♡
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Samantha C. Sent on 06/23/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Wedding Ever
From the moment Deborath was assigned our wedding coordinator she gave us white glove treatment. She was always available to answer my (millions) of questions, she calmed me down when I was nervous, she provided inspiration when needed, and was our advocate for every vendor. She even went so far as to go to UPS to pick up our welcome bags from customs and PAY OUT OF POCKET so that we wouldn't need to wire transfer money and could pay her upon arrival!!! During the week of the wedding, she was always prompt, and helped be a hero when things went wrong. She also came to our villa multiple times to pick up our MANY decorations and ensured everything was put out during the wedding. Even the night of, she physically helped me change into my second dress!!! She truly went above and beyond and I cannot say enough amazing things about Deborath and all of the CDC staff!!!!From the moment Deborath was assigned our wedding coordinator she gave us white glove treatment. She was always available to answer my (millions) of questions, she calmed me down when I was nervous, she provided inspiration when needed, and was our advocate for every vendor. She even went so far as to go to UPS to pick up our welcome bags from customs and PAY OUT OF POCKET so that we wouldn't need to wire transfer money and could pay her upon arrival!!! During the week of the wedding, she was always prompt, and helped be a hero when things went wrong. She also came to our villa multiple times to pick up our MANY decorations and ensured everything was put out during the wedding. Even the night of, she physically helped me change into my second dress!!! She truly went above and beyond and I cannot say enough amazing things about Deborath and all of the CDC staff!!!!Casa De Campo's reply:
Congratulations and thank you so much for sharing your wonderful experience with us. I will make sure Deborah is aware of the wonderful things you said. Let us know when your ready to come back for your first anniversary ♥ -
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Monika N. Sent on 03/19/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was amazing
Loved it ! Over exceeded my expectations!Loved it ! Over exceeded my expectations! -
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Diana G. Sent on 12/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience
I had my wedding at casa de campo on December 1st, 2019. The wedding was everything I have ever dreamed of. Absolutely perfect. Theresa was essential in all of the planning for the wedding. Her suggestions were amazing. She knew exactly what time would be perfect for the ceremony, what decor would fit, and she completely understood my vision for my big day. We had the ceremony on the stage of the amphitheater with a gorgeous chuppah.The cocktail hour and reception was in Dye Fore, which was simply magical. Everything from getting ready the morning of, to the crazy hour we had at the end of the night went perfectly. I absolutely couldn’t have done this without her!
Jabnia, the wedding operations assistant, was essentialin executing our wedding plans and answering all of our questions. During the wedding trip, she was always available to us and would help us with anything we needed. She was always patient and listened to us with any concerns we had, and promptly fixed them or did what she could. Overall, she was a big help and an essential part of making sure the day went according to plan.
Margot , the reservation supervisor, was taking care of checking in and providing accommodations for our guests. She helped us with some reservation issues we had, and was very professional and kind. We wouldn’t be able to sort it out without her! By the way , personal thank you to Margo for getting in the car and picking up the bridal bouquet which we forgot on a bridal suit.
Kevin was part of the wedding team . He was doing his best to try to fulfill any wishes we had . He even helped drive around some of the grandparents! I really appreciated his kindness and I would recommend working with him and his team to anyone.
Also personal thank you to Yury. I think she is one of the managers at the reception desk. I hope I am spelling her name correctly . She went above and beyond to accommodate some of the guests and made my mom’s life much easier .
I can’t not to mention the amazing food we had and the presentation of the food was superb .
And of course our photographers . Martin and Sebastian, you are simply the best !
Thank you for everything ! With love Diana.
Sent from my iPhone
I had my wedding at casa de campo on December 1st, 2019. The wedding was everything I have ever dreamed of. Absolutely perfect. Theresa was essential in all of the planning for the wedding. Her suggestions were amazing. She knew exactly what time would be perfect for the ceremony, what decor would fit, and she completely understood my vision for my big day. We had the ceremony on the stage of the amphitheater with a gorgeous chuppah.The cocktail hour and reception was in Dye Fore, which was simply magical. Everything from getting ready the morning of, to the crazy hour we had at the end of the night went perfectly. I absolutely couldn’t have done this without her!
Jabnia, the wedding operations assistant, was essentialin executing our wedding plans and answering all of our questions. During the wedding trip, she was always available to us and would help us with anything we needed. She was always patient and listened to us with any concerns we had, and promptly fixed them or did what she could. Overall, she was a big help and an essential part of making sure the day went according to plan.
Margot , the reservation supervisor, was taking care of checking in and providing accommodations for our guests. She helped us with some reservation issues we had, and was very professional and kind. We wouldn’t be able to sort it out without her! By the way , personal thank you to Margo for getting in the car and picking up the bridal bouquet which we forgot on a bridal suit.
Kevin was part of the wedding team . He was doing his best to try to fulfill any wishes we had . He even helped drive around some of the grandparents! I really appreciated his kindness and I would recommend working with him and his team to anyone.
Also personal thank you to Yury. I think she is one of the managers at the reception desk. I hope I am spelling her name correctly . She went above and beyond to accommodate some of the guests and made my mom’s life much easier .
I can’t not to mention the amazing food we had and the presentation of the food was superb .
And of course our photographers . Martin and Sebastian, you are simply the best !
Thank you for everything ! With love Diana.
Sent from my iPhone -
Quality of service
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Gabriela Sent on 12/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding at Casa de Campo
I grew up visiting Altos de Chavon and alway dreamed of getting married there one day. That dream came true on November 22nd.
We said our vows overlooking the Chavon River on a beautiful evening. My guests are still raving about the views, the food and the amazing service. Planning a wedding from another country can be stressful. But Theresa Calcos answered EVERY question and made my vision come to life. I called her my wedding planning fairy godmother -- and the title is so true! The process of planning a wedding using one of the wedding packages is seamless. Theresa even created a wedding planning workbook with every detail. You're able to customize each package to reflect your own style. Instead of going through the trouble of contacting many vendors for things like catering, flowers, decor, cake, entertainment... it's all arranged through the package. This definitely saved me a lot of headaches because I didn't have to worry about set up or vendors arriving on time on the wedding day. The CDC staff can also provide vendor recommendations for photography and videography.
Every food item was delicious. We had both Dominican and American guests with varying food requirements. They ALL loved the food. The servers also ensured everyone had a drink in hand throughout the entire reception. I've never had service like that at a wedding in the U.S. (and we've been to many weddings!).
The entertainment we booked through Casa de Campo was also excellent. We had a cigar roller at our cocktail hour and it was a big hit with our guests. The DJ included in the package was excellent. He provided music for the ceremony, cocktail hour and reception. He kept the energy up throughout the night. Additionally, we had the Hora Loca (crazy hour) dancers after dinner. I've never seen some of our friends dance as much as they did during that hour!
One of the most wonderful things about having a destination wedding is that you have multiple days to spend with your guests. It was a joy to watch our families and friends get to know each other. The Bliss package that we selected included a welcome cocktail that allowed us to create a wonderful event to kick off the celebration.
I want to take an additional moment to just rave about Theresa, who carefully crafted the new wedding packages. She made every aspect of wedding planning manageable, organized and fun! She also happened to be on site for my wedding weekend and was a tremendous help! She has selected excellent vendors to be part of the packages.
If you're trying to decide where to have your destination wedding -- you can feel confident that your guests will have an amazing time at Casa de Campo.I grew up visiting Altos de Chavon and alway dreamed of getting married there one day. That dream came true on November 22nd.
We said our vows overlooking the Chavon River on a beautiful evening. My guests are still raving about the views, the food and the amazing service. Planning a wedding from another country can be stressful. But Theresa Calcos answered EVERY question and made my vision come to life. I called her my wedding planning fairy godmother -- and the title is so true! The process of planning a wedding using one of the wedding packages is seamless. Theresa even created a wedding planning workbook with every detail. You're able to customize each package to reflect your own style. Instead of going through the trouble of contacting many vendors for things like catering, flowers, decor, cake, entertainment... it's all arranged through the package. This definitely saved me a lot of headaches because I didn't have to worry about set up or vendors arriving on time on the wedding day. The CDC staff can also provide vendor recommendations for photography and videography.
Every food item was delicious. We had both Dominican and American guests with varying food requirements. They ALL loved the food. The servers also ensured everyone had a drink in hand throughout the entire reception. I've never had service like that at a wedding in the U.S. (and we've been to many weddings!).
The entertainment we booked through Casa de Campo was also excellent. We had a cigar roller at our cocktail hour and it was a big hit with our guests. The DJ included in the package was excellent. He provided music for the ceremony, cocktail hour and reception. He kept the energy up throughout the night. Additionally, we had the Hora Loca (crazy hour) dancers after dinner. I've never seen some of our friends dance as much as they did during that hour!
One of the most wonderful things about having a destination wedding is that you have multiple days to spend with your guests. It was a joy to watch our families and friends get to know each other. The Bliss package that we selected included a welcome cocktail that allowed us to create a wonderful event to kick off the celebration.
I want to take an additional moment to just rave about Theresa, who carefully crafted the new wedding packages. She made every aspect of wedding planning manageable, organized and fun! She also happened to be on site for my wedding weekend and was a tremendous help! She has selected excellent vendors to be part of the packages.
If you're trying to decide where to have your destination wedding -- you can feel confident that your guests will have an amazing time at Casa de Campo.Casa De Campo's reply:
It was an absolute pleasure and an honour for all of us, that you had chosen Casa de Campo for your dream wedding.
Please keep in touch
xoxo
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Suzanna Sent on 12/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible Wedding Experience
I spent a long time searching different venues in Dominican Republic, and finally decided on Casa de Campo. I'm so happy my husband agreed! This venue offered so many options to achieve our dream wedding. Our wedding ceremony took place in Altos de Chavon at Plaza Chavon. The view was absolutely breathtaking and the pictures were beautiful. Our reception followed on the beach, which was so fun and relaxing. I can't thank Masiel Gonzalez and Susana Devers enough for making this day so special. They spent time talking to me over the phone during the months leading up to the wedding, which was especially reassuring due to concerns of Covid restrictions. Once we arrived at the resort, they met with us to discuss final details. Masiel was also available over Whatsapp at any time of the day for any questions I had leading up to the wedding day. The day of the wedding, Masiel and Susanna arrived to the villa and stayed with me for the rest of the day. It was so helpful having knowledgeable and experienced coordinators with me. All in all, everything was so perfect -- the venue locations, the decor, the firedancers, the fireworks, the DJ, the FOOD, all within our budget. All of our relatives were blown away and said it was the best wedding they ever went to.
If you're searching for a venue for a stress-free experience, where every detail will be captured, I highly recommend Casa de Campo!I spent a long time searching different venues in Dominican Republic, and finally decided on Casa de Campo. I'm so happy my husband agreed! This venue offered so many options to achieve our dream wedding. Our wedding ceremony took place in Altos de Chavon at Plaza Chavon. The view was absolutely breathtaking and the pictures were beautiful. Our reception followed on the beach, which was so fun and relaxing. I can't thank Masiel Gonzalez and Susana Devers enough for making this day so special. They spent time talking to me over the phone during the months leading up to the wedding, which was especially reassuring due to concerns of Covid restrictions. Once we arrived at the resort, they met with us to discuss final details. Masiel was also available over Whatsapp at any time of the day for any questions I had leading up to the wedding day. The day of the wedding, Masiel and Susanna arrived to the villa and stayed with me for the rest of the day. It was so helpful having knowledgeable and experienced coordinators with me. All in all, everything was so perfect -- the venue locations, the decor, the firedancers, the fireworks, the DJ, the FOOD, all within our budget. All of our relatives were blown away and said it was the best wedding they ever went to.
If you're searching for a venue for a stress-free experience, where every detail will be captured, I highly recommend Casa de Campo!Casa De Campo's reply:
It was an absolute pleasure and an honor for all of us, that you had chosen Casa de Campo for your dream wedding.
Please keep in touch
xoxo -
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Hety Sent on 07/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If I could give a 10 out of 5 I would! I had the most AMAZING wedding experience. I am sure that Casa de Campo has since revamped their wedding department after the latter reviews because I can attest to extremely accommodating and professional staff. Without any fees, I was able to bring in outside decorations,flowers,favors, and wedding cake. This helped out tremendously with our budget. All of my 40 guests were marveled by the one of a kind venue (Altos de Chavon) and the perfect execution led by the wonderful Ibani Cruzante, who was my wedding coordinator (a complimentary service given to all brides who book a wedding with Casa de Campo). I can go on and on about the wedding of my dreams but simply put: book your wedding with them! You won't be disappointed at all!If I could give a 10 out of 5 I would! I had the most AMAZING wedding experience. I am sure that Casa de Campo has since revamped their wedding department after the latter reviews because I can attest to extremely accommodating and professional staff. Without any fees, I was able to bring in outside decorations,flowers,favors, and wedding cake. This helped out tremendously with our budget. All of my 40 guests were marveled by the one of a kind venue (Altos de Chavon) and the perfect execution led by the wonderful Ibani Cruzante, who was my wedding coordinator (a complimentary service given to all brides who book a wedding with Casa de Campo). I can go on and on about the wedding of my dreams but simply put: book your wedding with them! You won't be disappointed at all!Casa De Campo's reply:
Hi User6366261
Thank you so much for your kind words! We work hard to make deam weddings come true. We look forward to seeing you when you celebrate your anniversary :)
Casa de Campo Resort & Villas -
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Julie Sent on 02/18/20224.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding planner ! Amazing!
I am currently in the beginning process of wedding planning at Casa De Campo and had to take a minute to review our amazing wedding planner Betty Medina. She has made the start of our planning such a smooth, informative and easy process! She is extremely patient with answering all of our questions, she is quick and efficient. I am extremely confident we have picked the perfect location for our dream day. I look forward to the rest of this process and the professionalism that Casa De Campo provides to their clients.I am currently in the beginning process of wedding planning at Casa De Campo and had to take a minute to review our amazing wedding planner Betty Medina. She has made the start of our planning such a smooth, informative and easy process! She is extremely patient with answering all of our questions, she is quick and efficient. I am extremely confident we have picked the perfect location for our dream day. I look forward to the rest of this process and the professionalism that Casa De Campo provides to their clients. -
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Tenisha Sent on 08/05/20184.3 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 1.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had my 40th birthday at Terrace Dye Fore located in Casa de Campo. Tihs was the best decision, I ever made! The scenery was breathtaking, the staff was AMAZING. Ana did a great job working with me and getting my vision. My guest had an amazing time and it was an unforgettable experience.
The responsive time on emails is slow but honestly, I believe this is the island way and we need to chill and relax.I had my 40th birthday at Terrace Dye Fore located in Casa de Campo. Tihs was the best decision, I ever made! The scenery was breathtaking, the staff was AMAZING. Ana did a great job working with me and getting my vision. My guest had an amazing time and it was an unforgettable experience.
The responsive time on emails is slow but honestly, I believe this is the island way and we need to chill and relax.Casa De Campo's reply:
Hi Tenisha
Thank you very much for your review about your event at Casa de Campo Resort & Villas, it is a pleasure to receive such positive feedback from you.
As a member of The Leading Hotels of the World, we continually strive to meet and exceed our guests' expectations.
We thank you for choosing us and we hope you will give us the opportunity to welcome you again in the future. -
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Jacqueline Sent on 01/12/20184.3 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A little long to receive responses but overall good vendor. Their location is breathtaking!A little long to receive responses but overall good vendor. Their location is breathtaking!Casa De Campo's reply:
Hello Jacqueline
Thanks for posting your opinion about our venues, we're glad to learn you enjoyed your experience. We're sorry you were not satisfied 100%, we will use your comments to improve our service and specially our response time.
Casa de Campo Resort & Villas -
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Michaela M. Sent on 04/14/20223.8 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
May 2023 Wedding
We are very excited to have our wedding at Casa de Campo next May. The resort is very reputable and comes highly recommended by my family that lives in the Dominican Republic. The packages they offer are expansive and they allow you to customize your selections which is great. I will say the responsiveness of the staff in the initial stages of planning has been quite frustrating to deal with as it sometimes takes weeks to get a response from anyone on the team. (This may be just my personal experience, but worth noting in my opinion!). Other than that, Casa de Campo offers truly unique and beautiful wedding experiences and we are so excited to celebrate here next year!!We are very excited to have our wedding at Casa de Campo next May. The resort is very reputable and comes highly recommended by my family that lives in the Dominican Republic. The packages they offer are expansive and they allow you to customize your selections which is great. I will say the responsiveness of the staff in the initial stages of planning has been quite frustrating to deal with as it sometimes takes weeks to get a response from anyone on the team. (This may be just my personal experience, but worth noting in my opinion!). Other than that, Casa de Campo offers truly unique and beautiful wedding experiences and we are so excited to celebrate here next year!! -
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Yerelin C. Sent on 04/24/20231.6 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Terrible experience!
Casa de Campo will make you feel like they are doing you a favor and you are servicing them not the other way around. I was horrified by the low-quality customer service we received from Casa de Campo. If you have to deal with Kevin or their director, best of luck to you. I highly recommend you save yourself the trouble and look for another venue.Casa de Campo will make you feel like they are doing you a favor and you are servicing them not the other way around. I was horrified by the low-quality customer service we received from Casa de Campo. If you have to deal with Kevin or their director, best of luck to you. I highly recommend you save yourself the trouble and look for another venue. -
Quality of service
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