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Char-Don Catering Reviews

Char-Don Catering View more information

Reviews

4.8 out of 5 rating
4.8 out of 5 rating
21 Reviews
96% recommend it
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Awards

21
WeddingWire Couples' Choice Awards 2015 Winner
  • Skyler
    Skyler A. Sent on 02/21/2022
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    The food was amazing

    Char-don was one of the 6 catering vendors our venue allowed. They were the best value and the food was SO good! We had a tasting but changed our choices and didn’t taste the new selection. We were weary of the food being dry because we requested prime rib and marry me chicken. Well it was not dry at all even after our reception start time was running late. It tasted so good and we got complements from everyone. We got to take the leftovers home, share them with family and eat for a few more days. Charles was professional, accommodating and had great advice on how to save money if you’re on a budget.

    Char-Don Catering's reply:

    Skyler,
    Thank you for allowing us to be a part of your special day. It was great working with you and your mom. What a fun reception. We wish you and Kevin a lifetime of happiness. :-)

    Thank you,
    Charles and The Char-Don Team
  • Sasha
    Sasha Sent on 05/06/2021
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    I love Char-Don Catering

    I had been working with Charles since 2019 with my wedding. We made so many changes and postponed our wedding twice. Charles worked with me through everything and the food was really good! We were able to take the leftovers home.

    Char-Don Catering's reply:

    Sasha,
    It was a pleasure working with you and Robert. :)
    We wish you both a lifetime of happiness!

    Thank you!!
    Charles
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    Emily Sent on 02/22/2020
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    So happy we chose Char-don to cater our wedding!

    We chose Char-don to caterer our wedding and we couldn't have been happier. Charles and his team made some of the best food we have ever had at a wedding and they also had great options for vegetarians and vegans. Charles is also extremely flexible regarding payment for his services and allowed us to create a payment plan so we could pay each month leading up to the wedding. We also had some last minute additions and changes which the happily accommodated for. We would highly recommend them for any wedding or catering event!

    Char-Don Catering's reply:

    Emily and Rob,

    You two were so fun to work with! You could feel the love at the reception. What a fun energetic room filled with family and friends! We wish you both a lifetime of happiness! Thank you again for including Char-Don Catering in your wedding journey!

    Thank you,

    Charles Petno
    Char-Don Catering
    407-841-3519
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  • Tracy
    Tracy D. Sent on 02/09/2020
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    Amazing caterer who goes above and beyond

    Charlie and his company are the best and they made my wedding run so smoothly especially since we didn’t have a wedding planner and were doing everything ourselves, he answered all our questions and was so accommodating. I would recommend this caterer not just for weddings but any event you need. Prices were reasonable including the drink packages.

    Char-Don Catering's reply:

    Tracy,

    We had a great time working with you and your family. What a magical wedding night.... from the great centerpieces to your fun guests! I loved seeing everyone dance the night away! We wish you a lifetime of happiness! :-)
  • K
    Kait F. Sent on 12/01/2019
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    Wonderful!!

    Working with Char-don catering for our wedding was by far our best choice!! Charles was incredibly accommodating throughout the entire process- from meeting with us to helping us navigate the menus, and even details for the big day!! I ranted and raved about how incredible he is to work with when I've mentioned catering since our big day. I can not thank him and his team enough for everything they did for us!!

    Char-Don Catering's reply:

    Kait,
    We enjoyed working with you both! It was a magical day and are glad to have been a part of it!
    We wish you both a lifetime of happiness!

    Thank you,
    Charles & the Char-Don team
  • Amber
    Amber Sent on 09/09/2018
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    Charles was very quick to respond and incredibly helpful when it came to planning our menu for the day! His staff was very efficient on the day of and even made sure that we got food first so that we could eat while everyone else got their food. Thanks so much!

    Char-Don Catering's reply:

    Amber and Patrick,
    Thank you for allowing Char-Don Catering to share in your special day. We loved your great style and fun guests!


    To a lifetime of happiness, :-)

    Charles and the Char-Don Team
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    Meredith Sent on 09/09/2016
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    We were doing our destination wedding (Orlando) from Boston. Not the easiest to do! But Charles could not have been more responsive and helpful. He helped me put together the floor plan, gave me tips on how things would flow, etc. The food itself was incredible (we did fancy hors d'ouevres and BBQ - the Alabama and Texas guests thought it was great - and that's saying something!), the drinks at the bar were very well-made (NOT watered down! and we have some top shelf drinkers!). The menu selection was great, the bar selection varied. Everyone ate well and drank well and loved it. The staff on the floor day of were great at being 'invisible' in the big sense, and incredibly personable and nice in the one-on-one interactions. They cleared things quickly, and everyone could not have been better.

    Thrilled with the service! You can't go wrong here! Responsive, professional, elegant and delicious!
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    Bridget Sent on 04/03/2015
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    I have yet to use this vendor as my wedding date hasn't passed yet BUT I will say Charles responded to my questions very fast and answered all of them that I had. He provided me with a detailed menu that was so easy to understand! I have tried their catering at a different event than my own so I know it will be great. Thank you Char-Don!
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    Meghan Sent on 09/01/2015
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    Charles has been wonderful through the whole wedding planning process. The food is amazing and we can't wait for all our of friends and family to experience their food.
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    Morgan Sent on 01/04/2016
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    Food was fabulous! Everyone raved about it and many people wanted to take doggie bags. I loved that the planning process was so easy. Willing and able to work with many budgets since they have such an extensive menu. I was so torn between breakfast and BBQ since we had a 10AM wedding but I loved our BBQ menu. The menu was easy to navigate which I appreciated and all the prices were clearly listed. It was also SO affordable. I couldn't believe how good the food was for such a reasonable cost. The pulled BBQ pork and chicken were to die for and the baked beans and mac n cheese were great too! We also had a fair number of vegetarians and we opted for the mashed potato bar, it was so tasty and fun to pick your own toppings! They were always so responsive to my changes and questions, Marketia was the best, so helpful and patient. There was plenty of food at the event but not much left over thankfully (though we did enjoy the food for a day or two afterwards). Great company that is great at what they do.
  • User1998042 Sent on 01/05/2015
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    The food was outstanding! All of our guests were very pleased! Would definitely recommend to anyone looking for a flexible caterer with awesome food!

    Char-Don Catering's reply:

    Thank you so much. We wish you many decades of martial bliss..
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    Brian Sent on 09/01/2014
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    Awesome service! Would recommend Char-Don 110%. The staff was great, quality of service of fantastic, and Charles is a awesome guy!
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    Greg Sent on 08/25/2014
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    Char-Don met with us and helped us craft a menu that fit into our budget. They promptly set up and cleaned up after the event. We received numerous compliments about the quality of the food and the service of the Char-Don staff.
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    Margaret Sent on 08/25/2014
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    Fabulous job providing everything we needed for our daughers wedding. The staff went out of their way to accomodate any request and with such a wonderful attitude. Charles, you made the reception a great experience and I would refer you to anyone looking for any event. The food and service was exceptional. Thanks so much
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    Myrna Sent on 02/03/2017
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    They were extremely patient and accommodating with all my requests and changes. The food was exceptional and a great value!!
  • Mrs. Hawkins
    Sytiria Sent on 06/18/2013
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    Charles and his staff was absolute God send! He was very flexible and accommodating! Our guest has not stop talking about how delicious the food was. The presentation was perfect!
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    Donna Sent on 09/01/2014
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    Char-Don and their staff provided excellent service at our wedding....and we both come for a restaurant and catering background so it was no easy task to impress us. There was more than enough food and it was absolutely delicious. Setup was on time and looked amazing. We always tell our friends about these guys and their food.
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    Joanie Sent on 04/25/2016
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    Char-Don catering was awesome from beginning to end! Charles was quick to respond and very patient and helpful. This food was awesome!! All of our guest had nothing but wonderful things to say about the food. Being the bride, I didn't interact with the staff as much as our guest did and everyone seemed to be pleased with the service that was provided. A big thank you for such an awesome job done, I would and will recommend this company to all my friends and family or to anyone actually.
  • User1489941 Sent on 12/31/2013
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    Charles and his crew were awesome! So affordable and delicious. Made the entire experience easy and personalized to me. Loved Char-Don!
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    Sara Sent on 11/18/2014
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    Charles is amazing! He really made me feel so comfortable! I trusted him fully. A few things that were disappointing were the fact they "ran out of champagne," which meant that myself and the groom did not had a glass at our table?!? Many other guests received sparkling cider instead of champagne as well. I was charged for real champagne toasts. Also, I asked for the children to have a certain food option and it was not provided.

    On a positive note, the meal was good. And the servers were kind. I would recommend this company to friends. Just needs fine tuning.
  • Rick
    Rick M. Sent on 02/13/2023
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    Used for a Celebration of Life....avoid this caterer

    Felt like I was taken advantage of by Charles.

    I hired the caterer for a Celebration of Life. For those that have ever planned one, it's hard to know the guest count, so a plated food option wasn't really going to work. I talked to Charles about a Coffee Bar and some pastries for the room. We agreed on a list of items that would be included and a price. I also advised Charles that we had the room from 1-5 pm, 1-2 was to be for his setup, 2-4 for the Celebration, and then 4-5 was for cleanup.

    I arrived at 1 pm. Charles was there...but he wouldn't bring any of the food into the room until closer to 2 pm. By the time 2 pm rolled around, he was bringing in small quantities of what seemed like store-purchased cookies and cans of Coke. Since I was too busy greeting the guests for the Celebration, the last thing I wanted to deal with was catering issues. This continued throughout the event. Small amounts were being brought in, as he could get into the room, which was now standing room only.

    When I called him the next day, he complained that I had too many people. My contract was for 75 or 80, (originally he quoted 100 people). The guest book showed 80 guests. It was standing room only, but he knew that going in, which is why he had an hour to set up the food, which he didn't do.

    He didn't really follow the menu choices on my list, didn't provide the products we contracted for, and then refused to provide me with credit. I paid in full, upfront. $1,000 for about a case of coke products and some boxed cookies. He stated that he had lots of leftovers, but they weren't offered to me. I would suggest finding a different caterer. One that stands by his products and delivers what he says. These are special days and catering plays a big part. This was a failure by Charles.
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