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Charlotte's Bridal and Formal Wear Reviews

Charlotte's Bridal and Formal Wear

Charlotte's Bridal and Formal Wear

La Crosse, WI
4.8 out of 5 rating, 70 Reviews
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Reviews

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4.8 out of 5 rating
4.8 out of 5 rating
70 Reviews
95% recommend it
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Awards

70
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2014 Winner
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    Emily E. Sent on 11/12/2023
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    What a dream!!!

    I cannot possibly say enough great things about the Charlotte's Bridal of Eau Claire team!! From my pre-appointment call to hugs goodbye, we truly had the best experience!
    The VIB package was absolutely worth it - starting the day with mocktails and having a big private space was great.
    Chelsea + Morgan were professional, kind, and patient while I took time to find the perfect dress. When I had "the" moment, the rest of the crew came in to congratulate and happy cry with us. It was truly everything I dreamed, and I'd recommend Charlotte's to anyone!
    THANK YOU a million times over🩷
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    Maddie L. Sent on 02/21/2022
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    You need to go to Charlotte's!

    My appointment at Charlotte's was better than anything I could have hoped for! I went in not expecting to find my dream dress but my wonderful stylist Kaylee helped me refine my vision and style to find the perfect dress for me. I highly recommend becoming a Charlotte's Bride!!
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    Jennifer L. Sent on 12/30/2022
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    Make you feel like a bride!

    I purchased my wedding dress in August 2022 with Meagan as my bridal consultant. I received top notch and enthusiastic customer service which made me feel so special! I went in with only a slight idea of what I was looking for and Meagan listened to my thoughts and guided me to my perfect gown. Highly recommend the full bridal experience.
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    Morgan H. Sent on 12/30/2022
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    Loved it!!

    When I tell you that this is one of THE BEST places to get an amazing bridal experience, I’m not kidding! They are just as excited as you are about you getting married. They care about every little detail and can find exactly what you are looking for. Charlotte’s employees provide a friendly fun atmosphere and make finding a dress so enjoyable. I highly recommend coming here to find the dress of your dreams. I found mine ant Charlotte’s and I cannot wait to wear it on my big day!
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    Karissa M. Sent on 12/30/2022
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    Highly Recommend

    I love Charlotte's Bridal! They have so many options for dresses and the staff is all so kind and supportive.
  • Chelsea
    Chelsea Sent on 12/31/2022
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    Must Experience Charlottes!!

    I could not recommend an absolutely more perfect place to to dress shopping for your big day! From the moment I found them on tik tok and fell in love I was not disappointed! My bridal consultant Meagan listened to every single like, dislike, concern, and excitement I had about my appointment! When the day finally came to try on dresses I was greeted with nothing but smiles and the best day/experience of my wedding thus far! She made finding my prefect extremely easy and quick! I never once felt rushed or unheard! Maegan was truly amazing! If you have the opportunity, I absolutely can not say it enough!! Get your dress from Charlotte’s!!!
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    Alexa P. Sent on 12/29/2022
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    The Best Support & Expertise

    Once I got engaged, I started perusing Charlotte's online gallery to see what kind of dresses they carried. I chose to go here specifically for one dress, and am so glad I did. Meagan was my consultant and was truly so helpful, kind and caring. She made sure I was happy throughout the entire process. She was so kind to my niece who stayed in the fitting room with me and it made for such a special experience for both her and I. She was so supportive as I selected the dress I came to Charlotte's specifically for, and has been an amazing support throughout the rest of the process. She has shared excitement with me and helped me pick a veil out to perfectly compliment the dress. I did purchase the VIB Experience and am glad that I did! It made for a great memory and fun added element.

    I could not recommend her more or Charlotte's, for their selection of gowns, accessories, and everything in between. If you can have Meagan as your consultant, please do. She has made this experience incredible!

    My only bump in the experience is when I returned to try on my dress for the first time. It was a very rushed process and while I had made an appointment, it felt like we were an inconvenience. The store was busy with a large party getting fitted for suits but it made for a disappointing experience. I know the consultant was probably busy doing other things, it just seemed very rushed and like we should not have been there.

    When I returned for my accessories appointment, I was back with Meagan and putting on my dress again felt so incredibly magical. She clipped it in the areas it needed to be, so I could see what it would look like once altered. I recommend booking your appointment with the consultant you had gotten your dress with, if you are able!
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    Carissa G. Sent on 09/26/2020
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    Charlotte's Bridal is the BEST!

    Molly was AMAZING! She was so fun and upbeat about everything and very welcoming when we got there. She made me feel important. She listened to all of my wants for a dress and did a great job figuring out what I wanted from each dress I tried on and found the perfect dress that had all the little things I like in the other dresses that I tried on. She was able to find me the perfect gown and made sure she stayed in my budget. I would highly recommend her and Charlottes Bridal if you want to have the best experience while wedding dress shopping
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    Renae M. Sent on 02/28/2022
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    Run, don't walk!

    I found my dress on Feb 25th with the amazing help of Airk. He was SO helpful, fun, and nice. The whole experience was more than I could have hoped for. I'm so happy I made an appointment and found my dream dress. I highly recommend going to the Eau Claire, WI shop if you need a dress! The options are BEAUTIFUL and and stylists are amazing. Thank you, Airk!
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    Jessie H. Sent on 02/20/2022
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    Absolutely amazing

    Great place with great staff! Airk and Kaylee were amazing! Never felt rushed or pressured throughout my appointment and found a dress that fit my style perfectly! They made the experience truly about ME!
  • Shanyn
    Shanyn A. Sent on 02/21/2022
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    Fantastic Experience

    The bridal consultant was amazing, and I found my perfect dress quickly. The experience was more than I could have imagined, and the dresses weren't ridiculously expensive. The only thing that I could see being an issue for others is the number of dresses they have in each size to try on, they could have had a bit more for selection, but I was able to find my dress so that's great!
  • Alyssa
    Alyssa L. Sent on 09/10/2020
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    great experience!

    My experience was amazing! I was able to find my absolute dream dress with the help of Molly and Charlotte's Bridal! Molly made me feel so comfortable and beautiful! I have previously been very indecisive about picking THE dress - but Molly really understood my vision and really listened to my opinions, which made it so easy to say YES!

    Charlotte's Bridal and Formal Wear's reply:

    We are delighted to learn that you had the best experience at Charlotte's! We strive to deliver an unmatched wedding dress shopping experience and are so happy that Molly guided you to your YES! moment! Thank you for taking a minute to review our services and for recommending us!
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    Rachel S. Sent on 02/15/2022
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    Best service ever and quality dresses

    Can not give enough praise to this place! Made me feel like the most important bride to be! Left with my dress at the end of the appointment
  • Danielle
    Danielle S. Sent on 10/18/2021
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    Awesome staff

    The staff was so helpful when picking out my gown. And helpful with the cleaning and preservation of my dress!
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    Alyssa H. Sent on 02/14/2022
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    Trust your consultant!

    We completed my wedding dress shopping in the new Eau Claire shop. My sister saw it in tiktok and so I made the appointment. I am a bigger gal, not “girlie”, and Kaylee made me feel like a woman. She took the time to actually size me in the right size dress so I would know exactly what it would look like and feel on my wedding day. I never would have thought that the dress I walked out with would be the one. I don’t cry over clothes, but this dress really turned on the water works for me. Thank you Kaylee and Arik for giving me a very memorable wedding dress shopping experience!
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    Alyssa R. Sent on 02/13/2021
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    Bri was so helpful!

    I sent some pinterest inspiration pictures beforehand, and while she brought dresses that looked just like the pictures, she also brought a dress that encompassed the feel of all the pictures and was just perfect! It was the first dress I actually tried on, and ended up being the one. She made me feel so comfortable the whole time. Thank you, Bri!
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    Courtney D. Sent on 09/29/2020
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    Great experience!

    Charlotte's bridal staff were very friendly! We worked with Molly who not only helped me find my dream dress, but also helped us find dresses for my bridesmaids! We all had a great time and love the end results!
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    Tana P. Sent on 09/25/2020
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    We had an excellent experience

    Meagan was so great! She was fun, made me feel special, was great with price limits. Loved my experience! I walked in, met Meagan and had my dress in next to no time, in the first visit. And the dress was one of the first few she brought in! It was like she knew me, yet we had never met
  • Marisa
    Marisa R. Sent on 09/05/2020
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    A dream come true

    I found my dream dress with the help of my amazing stylist! I had a blast the whole time and felt so special. Can't wait for the big day to show it off! Amazing place!

    Charlotte's Bridal and Formal Wear's reply:

    We are so excited for you Marisa!! Congrats on finding your perfect dress. Thanks for sharing your experiece with other brides!
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    Amber J. Sent on 09/28/2020
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    Amazing experience

    Meagan was absolutely amazing!
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    Paige S. Sent on 09/05/2020
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    Great time at Charlottes!

    I had an wonderful time today trying on dresses. Working with Katie was great. She was so helpful and listened to what I was looking for in a dress, safe to say I bought my dress today and my experience was thee best!! Highly recommend them!

    Charlotte's Bridal and Formal Wear's reply:

    Hi Paige, thanks so much for sharing this with us! Katie is so excited for you. We can't wait to see pictues from your big day! Start the countdown!
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    Katie O. Sent on 09/27/2020
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    Fabulous Experience

    I had a fabulous experience at Charlotte’s Bridal. Molly was a fantastic help in pulling dresses that were my style and had all the elements I was searching for, it was a dream! She was so supportive and confidence boosting while I tried on so many beautiful gowns. I would recommend I would recommend this shop because of their wonderful staff and tailored experience. I was also grateful for the phone stand they provided to video chat my family that couldn’t physically be present due to Covid-19.
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    Michaela Sent on 08/26/2019
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    By far the best bridal shop experience!

    I would highly recommend Charlotte's Bridal. This was the third bridal shop we had visited and was by far the best experience. All of the staff was welcoming, and I never felt overwhelmed or pressured into making a decision. Lisa was amazing!! She made our experience personable and helped me to feel comfortable. She was very knowledgable of their dress selection. My mom, sister, and I are so happy with the service we received. Huge thank you to Charlotte's Bridal for helping me find my dress!

    Charlotte's Bridal and Formal Wear's reply:

    Oh my goodness, Michaela - you just made our day! We are thrilled that you had the bridal experience we strive to create for each and every bride that walks through our doors! Thank you for your kind words and congratulations!
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    Danielle T. Sent on 09/30/2020
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    I said yes to the dress!

    I had such an amazing experience at Charlotte’s Bridal! They had the style of dress I was looking for hand picked for me before I got there! Katie made me feel so comfortable throughout the entire process and it was so much fun! Would highly recommend!
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    Katelyn D. Sent on 09/25/2020
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    Truly incredible

    Charlotte's Bridap is truly a dream! They make your picture perfect dress come to life and it is the best feeling! They not only help you find your dress but make you feel so beautiful and comfortable! ❤️ I highly recommend all Brides to be to shop with the ladies at Charlotte's Bridal! They are beautiful, caring, and fun ladies to be with!
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