Two Steps Downtown Grille Reviews
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Reviews
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5.0 Fantastic
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131 Reviews
100% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
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Kaitlyn S. Sent on 11/21/20215 out of 5 rating
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Above and Beyond Service
We were so happy to have Tom and his family catering our wedding! They were super easy to work with and incredibly flexible (especially during COVID times). The food was incredible, and Tom really impressed our guests with gluten allergies by making almost everything gluten free. We also had another guest tell us that when she was offered an hors d'oeuvre she didn't like, the server came back soon after to offer her something she could eat, just to make sure everyone was enjoying the cocktail hour. They really mean it when they say they work to ensure everything runs smoothly, too! They took care of moving flowers and chairs after the ceremony, and helped load everything into our cars at the end of the night. Tom's daughter even helped my wife with her super-difficult-to-bustle dress. Two Steps really went above and beyond to make sure our wedding was perfect, and everyone could have a great time!We were so happy to have Tom and his family catering our wedding! They were super easy to work with and incredibly flexible (especially during COVID times). The food was incredible, and Tom really impressed our guests with gluten allergies by making almost everything gluten free. We also had another guest tell us that when she was offered an hors d'oeuvre she didn't like, the server came back soon after to offer her something she could eat, just to make sure everyone was enjoying the cocktail hour. They really mean it when they say they work to ensure everything runs smoothly, too! They took care of moving flowers and chairs after the ceremony, and helped load everything into our cars at the end of the night. Tom's daughter even helped my wife with her super-difficult-to-bustle dress. Two Steps really went above and beyond to make sure our wedding was perfect, and everyone could have a great time! -
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Victoria Sent on 09/30/20215 out of 5 rating
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The absolute best!
We booked Tom and his company for our wedding on 09/25 and could not be happier. From the very start, Tom was so kind and responsive. He answered every question and went above and beyond. The day of our wedding couldn’t have been more perfect. Tom and his daughter took care of every little detail and worked with any little issue that came up. His daughter always made sure I was good and having fun throughout the night. All of our guests raved about the food and the cocktail hour. I could not recommend them enough!We booked Tom and his company for our wedding on 09/25 and could not be happier. From the very start, Tom was so kind and responsive. He answered every question and went above and beyond. The day of our wedding couldn’t have been more perfect. Tom and his daughter took care of every little detail and worked with any little issue that came up. His daughter always made sure I was good and having fun throughout the night. All of our guests raved about the food and the cocktail hour. I could not recommend them enough! -
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Lisa F. Sent on 07/22/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Look no further!
Had to change our wedding date 3 times and on the third date, we found Tom. As you would expect, by this time I was a wreck with nerves and Tom made the entire process effortless. From the first meeting we knew right away we wanted to hire him. Not only was the food amazing but he was like our wedding planner. He coordinated with the rental company, liquor store and our venue (tarrywile) which was a tremendous help. On the day, his daughter Kate was amazing. She made sure my husband and I had food, drinks water and anything we wanted. Our cocktail hour was amazing, everyone was talking about how good the food was. As well as our delicious entrees. You will not be disappointed with Tom and team!Had to change our wedding date 3 times and on the third date, we found Tom. As you would expect, by this time I was a wreck with nerves and Tom made the entire process effortless. From the first meeting we knew right away we wanted to hire him. Not only was the food amazing but he was like our wedding planner. He coordinated with the rental company, liquor store and our venue (tarrywile) which was a tremendous help. On the day, his daughter Kate was amazing. She made sure my husband and I had food, drinks water and anything we wanted. Our cocktail hour was amazing, everyone was talking about how good the food was. As well as our delicious entrees. You will not be disappointed with Tom and team! -
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Becky S. Sent on 07/31/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Best vendor decision for our wedding!
Hiring Two Steps/Ciao Catering was the best vendor decision we made for our wedding! We worked with Tom, who was professional, responsive, friendly, and easy to work with. He had worked at our venue several times before and put together a great diagram of where everything would go and a comprehensive reception schedule that helped relieve a lot of potential stress, as we were planning most of the wedding ourselves.
When our wedding day was forecasted to be rainer and colder than expected, Tom and his team went above and beyond to find tent walls and heaters to make sure our guests were comfortable and had a great time. And the food was incredible! Weeks later, I am still hearing compliments from guests on the delicious wedding buffet.
I cannot recommend Tom and the Two Steps Team highly enough!Hiring Two Steps/Ciao Catering was the best vendor decision we made for our wedding! We worked with Tom, who was professional, responsive, friendly, and easy to work with. He had worked at our venue several times before and put together a great diagram of where everything would go and a comprehensive reception schedule that helped relieve a lot of potential stress, as we were planning most of the wedding ourselves.
When our wedding day was forecasted to be rainer and colder than expected, Tom and his team went above and beyond to find tent walls and heaters to make sure our guests were comfortable and had a great time. And the food was incredible! Weeks later, I am still hearing compliments from guests on the delicious wedding buffet.
I cannot recommend Tom and the Two Steps Team highly enough! -
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Rebecca K. Sent on 07/02/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Exceptional Service
Tom Devine and his team at Ciao Catering were exceptional. The food was amazing and the service was spectacular. Everyone was talking about the food all night and into the next day. Not only is Tom an amazing chef but he was instrumental in the coordination of everything for our special day. From the rental company, liquor order, deliveries, venue and timing of everything... he was in contact with every aspect of the day. We could not have done it without them! They made us feel special and made our day even more incredible than we could have imagined. We would highly recommend them.Tom Devine and his team at Ciao Catering were exceptional. The food was amazing and the service was spectacular. Everyone was talking about the food all night and into the next day. Not only is Tom an amazing chef but he was instrumental in the coordination of everything for our special day. From the rental company, liquor order, deliveries, venue and timing of everything... he was in contact with every aspect of the day. We could not have done it without them! They made us feel special and made our day even more incredible than we could have imagined. We would highly recommend them. -
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Kelly Sent on 06/22/20195 out of 5 rating
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Amazing experience
Ciao Catering were amazing for our wedding. The food was outstanding; our guests were raving about the dishes. They were also very flexible, and in the end they helped us to craft a menu that reflected our tastes and personalities. They were also very helpful with the organization process, and the day of our wedding was relatively stress-free as they took care of the setup and decorations. They truly made us feel special and we would highly recommend them.Ciao Catering were amazing for our wedding. The food was outstanding; our guests were raving about the dishes. They were also very flexible, and in the end they helped us to craft a menu that reflected our tastes and personalities. They were also very helpful with the organization process, and the day of our wedding was relatively stress-free as they took care of the setup and decorations. They truly made us feel special and we would highly recommend them. -
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Sandra A. Sent on 11/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Absolutely fantastic!
We hired Ciao Catering and Tom Devine for our daughter and son in law's recent wedding. I can't begin to express how happy we were with every aspect of the wedding reception with them. He made sure that every detail was just right, and the whole team was lovely and pleasant; wonderful and professional! Kayte was our point person on the day of the wedding, and was absolutely incredible too!
The food was amazing and we received so many compliments regarding the food and the staff - from our arrival to the cocktail hour, all the way to the end. They set up the decorations beautifully and cleaned up everything at the end so quickly and efficiently - even packing up any food that was left for us. He made the process so much easier by connecting us with various vendors and suppliers, and they all worked out beautifully!
He was especially responsive to any concerns and emails we had and put our minds at ease.
I wouldn't hesitate to recommend Ciao Catering and Tom Devine to any of our family and friends in the future!! Just terrific!We hired Ciao Catering and Tom Devine for our daughter and son in law's recent wedding. I can't begin to express how happy we were with every aspect of the wedding reception with them. He made sure that every detail was just right, and the whole team was lovely and pleasant; wonderful and professional! Kayte was our point person on the day of the wedding, and was absolutely incredible too!
The food was amazing and we received so many compliments regarding the food and the staff - from our arrival to the cocktail hour, all the way to the end. They set up the decorations beautifully and cleaned up everything at the end so quickly and efficiently - even packing up any food that was left for us. He made the process so much easier by connecting us with various vendors and suppliers, and they all worked out beautifully!
He was especially responsive to any concerns and emails we had and put our minds at ease.
I wouldn't hesitate to recommend Ciao Catering and Tom Devine to any of our family and friends in the future!! Just terrific! -
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Celeste R. Sent on 10/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Celeste (Mother of the Bride)
I can’t say enough about Two Steps, Tom Devine and his staff. From our first meeting up to the day of the wedding Tom was right on top of everything. He was quick to respond to all our emails and questions. On the day of the wedding Tom was there handling EVERYTHING and coordinating all the vendors putting my mind at ease so that I was able to enjoy the day. The food was amazing, exactly what we had discussed and more. Top notch service from beginning to end. A perfect day and I will only use Two Steps again for all of our future events.I can’t say enough about Two Steps, Tom Devine and his staff. From our first meeting up to the day of the wedding Tom was right on top of everything. He was quick to respond to all our emails and questions. On the day of the wedding Tom was there handling EVERYTHING and coordinating all the vendors putting my mind at ease so that I was able to enjoy the day. The food was amazing, exactly what we had discussed and more. Top notch service from beginning to end. A perfect day and I will only use Two Steps again for all of our future events. -
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Elizabeth Sent on 10/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is your no stress catering option
Early in our wedding planning journey, we decided that we didn't want another generic wedding venue. We decided to have our wedding reception in a church hall which required us to obtain an on-site caterer. Luckily, we found Tom at Ciao! Catering. From the very first time we called Tom at work (an unscheduled phone call), we had confidence in his ability to be straightforward and down to earth. After the first tasting, we knew that his food supported all the good reviews. He stayed within our budget request and helped coordinate everything from how many napkins and table cloths to rent to how much beer/wine/liquor to buy. He even acted as a day of coordinator.
Most importantly, guests have been raving about the quality of food and level of service since the wedding!!
In summary, a message to those who are getting married: Some people will tell you how they didn't even eat at their own wedding. If you choose Ciao!, you won't have to worry about this, because the bridal/groom attendant will make sure you get served first AND if you care about good food, you won't want to miss out!!
Thank you Tom!!Early in our wedding planning journey, we decided that we didn't want another generic wedding venue. We decided to have our wedding reception in a church hall which required us to obtain an on-site caterer. Luckily, we found Tom at Ciao! Catering. From the very first time we called Tom at work (an unscheduled phone call), we had confidence in his ability to be straightforward and down to earth. After the first tasting, we knew that his food supported all the good reviews. He stayed within our budget request and helped coordinate everything from how many napkins and table cloths to rent to how much beer/wine/liquor to buy. He even acted as a day of coordinator.
Most importantly, guests have been raving about the quality of food and level of service since the wedding!!
In summary, a message to those who are getting married: Some people will tell you how they didn't even eat at their own wedding. If you choose Ciao!, you won't have to worry about this, because the bridal/groom attendant will make sure you get served first AND if you care about good food, you won't want to miss out!!
Thank you Tom!! -
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Stefanie R. Sent on 10/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful!
My husband and I got married this past September at Wood Acres Farm in terryville. Ciao was amazing from start to finish. All our guests raved about the food. Tom and his staff were professional and on point. Tom took the time to meet with us and listen to our likes and dislikes regarding food and made our menu “us”. Due to a dessert mishap by our baker, staff from Caio went to a local grocery store to purchase a few more desserts. I highly recommended Caio for your catering needs!My husband and I got married this past September at Wood Acres Farm in terryville. Ciao was amazing from start to finish. All our guests raved about the food. Tom and his staff were professional and on point. Tom took the time to meet with us and listen to our likes and dislikes regarding food and made our menu “us”. Due to a dessert mishap by our baker, staff from Caio went to a local grocery store to purchase a few more desserts. I highly recommended Caio for your catering needs! -
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Emma L. Sent on 09/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Tom Devine & crew is Simply Divine!
Tom Devine and his staff of Ciao were absolutely wonderful! We are so grateful we chose Ciao! From first call with Tom then onto our first meeting and tasting we felt so taken care of. Tom kept every aspect of the day so organized and documented as the planning went along which was fabulous to have that support and attention to detail. Come the big day everything went off without a hitch with the help of Tom and his courteous and caring staff. The food we chose for the evening was prepared to perfection and just so delicious! Everyone commented on how tasty everything was from cocktail hour to the main courses. Just perfect and never a worry in regards to anything. Tom is a pro at what he does and a class act with lots of experience, don’t hesitate, give him a call and book your special day!
Thanks Tom for all you and your staff do!
Cheers, Emma & TomTom Devine and his staff of Ciao were absolutely wonderful! We are so grateful we chose Ciao! From first call with Tom then onto our first meeting and tasting we felt so taken care of. Tom kept every aspect of the day so organized and documented as the planning went along which was fabulous to have that support and attention to detail. Come the big day everything went off without a hitch with the help of Tom and his courteous and caring staff. The food we chose for the evening was prepared to perfection and just so delicious! Everyone commented on how tasty everything was from cocktail hour to the main courses. Just perfect and never a worry in regards to anything. Tom is a pro at what he does and a class act with lots of experience, don’t hesitate, give him a call and book your special day!
Thanks Tom for all you and your staff do!
Cheers, Emma & Tom -
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Rebecca G. Sent on 07/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Simply the BEST
I am very very lucky to have had Tom and his team cater my wedding this past weekend. From the moment I met Tom, I knew I was in the best of hands. Throughout this whole process, Tom was so responsive and accommodating. He answered all my questions extremely quickly, and was incredibly flexible with menu changes leading up to the wedding. The week of the wedding, we knew that it was supposed to be 95 degrees on wedding day and Tom made new plans to move our celebration inside. On the wedding day, Tom and his team were absolutely incredible. They did everything exactly as we had discussed, and they did an amazing job of setting up our ceremony and cocktail hour indoors due to the heat. Tom's staff were extremely attentive and made sure my husband and I were taken care of all night. Not only was the service top notch, but my guests are still raving about the food! The hors d'oeuvres and salad were absolutely delicious, and my mother is still talking about how perfectly the steak was cooked! You really can't find a better team than Tom and the staff at Ciao! You won't regret choosing them, they are simply the best!I am very very lucky to have had Tom and his team cater my wedding this past weekend. From the moment I met Tom, I knew I was in the best of hands. Throughout this whole process, Tom was so responsive and accommodating. He answered all my questions extremely quickly, and was incredibly flexible with menu changes leading up to the wedding. The week of the wedding, we knew that it was supposed to be 95 degrees on wedding day and Tom made new plans to move our celebration inside. On the wedding day, Tom and his team were absolutely incredible. They did everything exactly as we had discussed, and they did an amazing job of setting up our ceremony and cocktail hour indoors due to the heat. Tom's staff were extremely attentive and made sure my husband and I were taken care of all night. Not only was the service top notch, but my guests are still raving about the food! The hors d'oeuvres and salad were absolutely delicious, and my mother is still talking about how perfectly the steak was cooked! You really can't find a better team than Tom and the staff at Ciao! You won't regret choosing them, they are simply the best! -
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Sarah Sent on 07/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Outstanding experience from start to finish!
Tom worked with us from day one to have our vision come to life. Ray helped to execute to make sure the day ran so smoothly -- they are the dynamic duo who delivered above and beyond service and quality for our wedding. From the beginning, we had a unique vision of what we wanted our day to feel like. Paired with our venue, Tom worked with us to make sure our wedding felt like the house party we wanted, warm and inviting with comfort foods mixed with a high quality formal affair. He found the perfect blend of our vision and his professional opinions about what a wedding menu should look like. We had the BEST menu and our guests will talk about it for years to come. He customized everything to our tastes and desires and we were blown away during our tasting when it all came to life. His staff were pros and went above and beyond to setup the mansion including our centerpieces and other special details we had incorporated. He worked seamlessly with our other vendors and we couldn't be happier with the outcome of our wedding in large part to Tom, Ray and their team. Tom was also a great source of information and recommendations for other vendors, we completely put our trust into him and did not disappoint. We were also so thrilled with their professionalism, that we chose to use them for our rehearsal dinner at the Two Steps restaurant as well. Go with Tom, he won't disappoint! THANK YOU, TOM AND RAY!Tom worked with us from day one to have our vision come to life. Ray helped to execute to make sure the day ran so smoothly -- they are the dynamic duo who delivered above and beyond service and quality for our wedding. From the beginning, we had a unique vision of what we wanted our day to feel like. Paired with our venue, Tom worked with us to make sure our wedding felt like the house party we wanted, warm and inviting with comfort foods mixed with a high quality formal affair. He found the perfect blend of our vision and his professional opinions about what a wedding menu should look like. We had the BEST menu and our guests will talk about it for years to come. He customized everything to our tastes and desires and we were blown away during our tasting when it all came to life. His staff were pros and went above and beyond to setup the mansion including our centerpieces and other special details we had incorporated. He worked seamlessly with our other vendors and we couldn't be happier with the outcome of our wedding in large part to Tom, Ray and their team. Tom was also a great source of information and recommendations for other vendors, we completely put our trust into him and did not disappoint. We were also so thrilled with their professionalism, that we chose to use them for our rehearsal dinner at the Two Steps restaurant as well. Go with Tom, he won't disappoint! THANK YOU, TOM AND RAY! -
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Julia M. Sent on 07/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Wonderful catering service!
Tom and his staff were excellent! A true pleasure to work with at all stages. Highly professional and reassuring, they helped ensure that the day of the event ran smoothly. And, most importantly, the food was great!Tom and his staff were excellent! A true pleasure to work with at all stages. Highly professional and reassuring, they helped ensure that the day of the event ran smoothly. And, most importantly, the food was great! -
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Richard L. Sent on 06/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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The best we could have ever asked for
Tom was incredible and invaluable on the day of and, more importantly, through the entire process. He took ownership of so much and provided necessary insight to make the day ours. And the food was delicious too—I’ve never heard so many people rave about wedding food before.
Tom was upfront with cost, and no last-minute changes happened on the day or week preceding the wedding. He over-delivered in terms of quality; both the food and staff were absolutely marvelous. When I had questions, Tom answered thoughtfully, creatively, and quickly, both before and after the contract was signed.
Are you having a wedding? Do you want great food, great staff, and great correspondence? Do you not want it to cost an insane amount? If you answered yes to one or all of these questions, choose Tom and Two Steps. You won't regret it.Tom was incredible and invaluable on the day of and, more importantly, through the entire process. He took ownership of so much and provided necessary insight to make the day ours. And the food was delicious too—I’ve never heard so many people rave about wedding food before.
Tom was upfront with cost, and no last-minute changes happened on the day or week preceding the wedding. He over-delivered in terms of quality; both the food and staff were absolutely marvelous. When I had questions, Tom answered thoughtfully, creatively, and quickly, both before and after the contract was signed.
Are you having a wedding? Do you want great food, great staff, and great correspondence? Do you not want it to cost an insane amount? If you answered yes to one or all of these questions, choose Tom and Two Steps. You won't regret it. -
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Cyndi Sent on 05/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Delicious food and wonderful service
Tom was a pleasure to work with! He did not pressure us at all as we were selecting caterers and he put together a great menu and worked with us quite a bit before we even committed to using his services.
The night of our wedding, he was calm and collected and had everything under control. The food was delicious and everyone had plenty to eat that they all loved. He was cognizant of multiple food allergies, sensitivities, and restrictions. The service was wonderful and we couldn't have asked for more.
His staff made sure that the bride and groom had plenty to eat throughout the evening, and brought us drinks and snacks as we needed them. The room was set up beautifully and Tom and his staff were great at creating and sticking to a layout.Tom was a pleasure to work with! He did not pressure us at all as we were selecting caterers and he put together a great menu and worked with us quite a bit before we even committed to using his services.
The night of our wedding, he was calm and collected and had everything under control. The food was delicious and everyone had plenty to eat that they all loved. He was cognizant of multiple food allergies, sensitivities, and restrictions. The service was wonderful and we couldn't have asked for more.
His staff made sure that the bride and groom had plenty to eat throughout the evening, and brought us drinks and snacks as we needed them. The room was set up beautifully and Tom and his staff were great at creating and sticking to a layout. -
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Lisa L. Sent on 11/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Best caterers hands down!
Tom was great! Everything from the tasting to the food at the wedding day was amazing. He took care of everything, even after I changed my mind and added people 100 times!Tom was great! Everything from the tasting to the food at the wedding day was amazing. He took care of everything, even after I changed my mind and added people 100 times! -
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Martha Sent on 09/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We hosted our son’s rehearsal dinner at 2 Steps Downtown Grill. Tom Devine and his staff were top notch. The food was amazing and Tom could not have been more accommodating. I highly recommend them!We hosted our son’s rehearsal dinner at 2 Steps Downtown Grill. Tom Devine and his staff were top notch. The food was amazing and Tom could not have been more accommodating. I highly recommend them! -
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Victoria Sent on 08/26/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tom and his staff were absolutely incredible leading up to the wedding and the day of. From the moment we met Tom, he was professional, helpful, and very real with us. He was so good at giving us his honest opinion about decisions we wanted to make, while always helping us to stick to our vision. I appreciated how upfront he was about pricing, and he is extremely well priced for the amazing quality service and food he provides. The day of, his staff was beyond attentive to us and made sure we got to eat the delicious appetizers even while we were taking our photos. During the wedding, many guests told us the food was delicious, and not the typical wedding food they were used to. Because we had a tented wedding reception, we had to bring in a lot of rental stuff, which Tom took care of totally, telling us exactly what to get and getting us the best price possible from the rental company. We didn't hire a wedding planner, but it felt like we did because Tom took care of so much for us! You will not regret choosing Ciao! for your wedding!!Tom and his staff were absolutely incredible leading up to the wedding and the day of. From the moment we met Tom, he was professional, helpful, and very real with us. He was so good at giving us his honest opinion about decisions we wanted to make, while always helping us to stick to our vision. I appreciated how upfront he was about pricing, and he is extremely well priced for the amazing quality service and food he provides. The day of, his staff was beyond attentive to us and made sure we got to eat the delicious appetizers even while we were taking our photos. During the wedding, many guests told us the food was delicious, and not the typical wedding food they were used to. Because we had a tented wedding reception, we had to bring in a lot of rental stuff, which Tom took care of totally, telling us exactly what to get and getting us the best price possible from the rental company. We didn't hire a wedding planner, but it felt like we did because Tom took care of so much for us! You will not regret choosing Ciao! for your wedding!! -
Quality of service
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Robert S. Sent on 11/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Job on Wedding Rehearsal Party
We had a 100 person rehearsal party in Ridgefield, CT in August and Tom and his team nailed it! Tom came highly recommended and absolutely lived up to the reputation. They were super easy to work in designing the event and executed everything perfectly. Pricing was super reasonable as well.We had a 100 person rehearsal party in Ridgefield, CT in August and Tom and his team nailed it! Tom came highly recommended and absolutely lived up to the reputation. They were super easy to work in designing the event and executed everything perfectly. Pricing was super reasonable as well. -
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Hannah Sent on 08/20/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tom and his team are INCREDIBLE! He went above and beyond for us on our wedding day. His hors d'oeuvres were delicious. We made special requests to the menu for things that were special to us and he was so flexible and executed with flying colors. Our guests kept commenting on how wonderful the food was! His staff is friendly, attentive and professional. We were just so pleased with everything. Would highly recommend him and his team to any bride and groom!Tom and his team are INCREDIBLE! He went above and beyond for us on our wedding day. His hors d'oeuvres were delicious. We made special requests to the menu for things that were special to us and he was so flexible and executed with flying colors. Our guests kept commenting on how wonderful the food was! His staff is friendly, attentive and professional. We were just so pleased with everything. Would highly recommend him and his team to any bride and groom! -
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Cybil Sent on 08/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When planning our wedding, my husband and I were encouraged to reach out to Tom Devine and his team with Two Steps Downtown Grille for our catering needs. Thank God for this recommendation!!! For Tom is such an experienced professional and gave us much appreciated tips on everything from appetizers to our table arrangements to even the best place to enter to walk down the aisle. What's more, Tom brings the calm and attention to detail that is most needed during the often all-consuming/stressful wedding planning process. For example, while trying to figure out how to arrange our tables for the reception, Tom tried his best to carry out our vision but was also able to patiently explain what was and wasn't possible by carefully going over the dimensions of the room available to us. What's more, while many in the wedding industry will try to upsell anxious brides and grooms intent on providing a memorable event, Tom never once did that. In fact, in addition to keeping to our budget, he even suggested ways we could cut costs. And then there is his food - all of which is DELICIOUS. Our guests not only raved about his appetizers and entrees on the day of our wedding but are still raving about it weeks later! Finally, Tom's staff was also friendly and organized which meant that my husband and I were able to focus on our families, friends and each other. Simply put, my husband and I wholeheartedly recommend Tom Devine and his staff to any couple looking for an amazing caterer for their wedding day!When planning our wedding, my husband and I were encouraged to reach out to Tom Devine and his team with Two Steps Downtown Grille for our catering needs. Thank God for this recommendation!!! For Tom is such an experienced professional and gave us much appreciated tips on everything from appetizers to our table arrangements to even the best place to enter to walk down the aisle. What's more, Tom brings the calm and attention to detail that is most needed during the often all-consuming/stressful wedding planning process. For example, while trying to figure out how to arrange our tables for the reception, Tom tried his best to carry out our vision but was also able to patiently explain what was and wasn't possible by carefully going over the dimensions of the room available to us. What's more, while many in the wedding industry will try to upsell anxious brides and grooms intent on providing a memorable event, Tom never once did that. In fact, in addition to keeping to our budget, he even suggested ways we could cut costs. And then there is his food - all of which is DELICIOUS. Our guests not only raved about his appetizers and entrees on the day of our wedding but are still raving about it weeks later! Finally, Tom's staff was also friendly and organized which meant that my husband and I were able to focus on our families, friends and each other. Simply put, my husband and I wholeheartedly recommend Tom Devine and his staff to any couple looking for an amazing caterer for their wedding day! -
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Eileen Sent on 01/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience and value
We had our wedding in July 2018 at Tarrywile Mansion and Two Step Catering was one of the preferred vendors, and we are thrilled with our experience with them. After an initial phone call with Tom and discussion about menu and budget, we went ahead with Tom team and didn't look back! Communication was always fast and Tom was very patient. On the day of, his team went above and beyond to help us. We tried to do as much as possible to DIY and keep cost down - for example my family did all the floral arrangements and table decorations, and all we had to do was get the flowers in the vases and leave instructions for what table decorations went where, and everything was put in place by Tom's staff, no hassle. Same ease with clean up. Since we also DIY for a DJ, Tom actually announced us as we walked into the mansion right before our first dance, which was very sweet :-) We were very impressed with the menu selection, and on the day of, the quality of the food. Everything was delicious! And lastly, going with Two Step Catering was a huge budget saver in terms of alcohol - they recommended a local liquor store (that also delivered!) where we could place an order, alcohol delivered, used their bartender, and then we returned what we didn't use the next morning. This probably saved us thousands of dollars compared to an all-inclusive venue! So, in summary, no reservations whatsoever in working with Two Step Catering, so happy we went with them!We had our wedding in July 2018 at Tarrywile Mansion and Two Step Catering was one of the preferred vendors, and we are thrilled with our experience with them. After an initial phone call with Tom and discussion about menu and budget, we went ahead with Tom team and didn't look back! Communication was always fast and Tom was very patient. On the day of, his team went above and beyond to help us. We tried to do as much as possible to DIY and keep cost down - for example my family did all the floral arrangements and table decorations, and all we had to do was get the flowers in the vases and leave instructions for what table decorations went where, and everything was put in place by Tom's staff, no hassle. Same ease with clean up. Since we also DIY for a DJ, Tom actually announced us as we walked into the mansion right before our first dance, which was very sweet :-) We were very impressed with the menu selection, and on the day of, the quality of the food. Everything was delicious! And lastly, going with Two Step Catering was a huge budget saver in terms of alcohol - they recommended a local liquor store (that also delivered!) where we could place an order, alcohol delivered, used their bartender, and then we returned what we didn't use the next morning. This probably saved us thousands of dollars compared to an all-inclusive venue! So, in summary, no reservations whatsoever in working with Two Step Catering, so happy we went with them! -
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Mary A. Sent on 07/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We recently had the pleasure of working with Tom and his amazing team for our June wedding at the Lounsbury House. Two Steps is not just your average caterer... I felt is if Tom was my wedding planner! He was so organized, I was able to put full trust in him keeping track of all the plans we discussed. I would never have to wait more than a day to get a response back from him. He also knows exactly what he’s doing, what vendors you should work with around him, how everything will go the day of, etc. he will help communicate to other vendors with and for you. In addition to the amazing planning process I went through with Tom, his team the day of our wedding was so attentive. Anything we needed, they were already getting. From setup, to bartending, wait staff, and cleanup, they truly are amazing. Everything ran smoothly the day of the wedding, and I can thank Tom and his team for that, as well as their cooperation with the other vendors I had working that day. My family loved Two Steps, my vendors noted how wonderful it was working with Tom, and my guests raved about how good the food was. I couldn’t recommend Two Steps more!!We recently had the pleasure of working with Tom and his amazing team for our June wedding at the Lounsbury House. Two Steps is not just your average caterer... I felt is if Tom was my wedding planner! He was so organized, I was able to put full trust in him keeping track of all the plans we discussed. I would never have to wait more than a day to get a response back from him. He also knows exactly what he’s doing, what vendors you should work with around him, how everything will go the day of, etc. he will help communicate to other vendors with and for you. In addition to the amazing planning process I went through with Tom, his team the day of our wedding was so attentive. Anything we needed, they were already getting. From setup, to bartending, wait staff, and cleanup, they truly are amazing. Everything ran smoothly the day of the wedding, and I can thank Tom and his team for that, as well as their cooperation with the other vendors I had working that day. My family loved Two Steps, my vendors noted how wonderful it was working with Tom, and my guests raved about how good the food was. I couldn’t recommend Two Steps more!! -
Quality of service
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Caroline Sent on 06/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tom was great to work with for our wedding. Our venue did not have a general manager and was very self-service, so Tom went above and beyond by drawing a floorplan, advising on rental equipment quantities, liquor quantities, etc. He was flexible with the menu he developed as well. We did cocktail hour and buffet. The food was very tasty, and the staff was extremely attentive to me and my husband throughout the event ensuring we had enough food and water and drink. He then packaged leftovers for us and we were able to serve family members who stuck around after the wedding several more meals. He was very responsive to my many emails, and was truly a pleasure to work with. We look forward to having another occasion to work with Tom on!Tom was great to work with for our wedding. Our venue did not have a general manager and was very self-service, so Tom went above and beyond by drawing a floorplan, advising on rental equipment quantities, liquor quantities, etc. He was flexible with the menu he developed as well. We did cocktail hour and buffet. The food was very tasty, and the staff was extremely attentive to me and my husband throughout the event ensuring we had enough food and water and drink. He then packaged leftovers for us and we were able to serve family members who stuck around after the wedding several more meals. He was very responsive to my many emails, and was truly a pleasure to work with. We look forward to having another occasion to work with Tom on! -
Quality of service