Nina M. Sent on 01/17/2024
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Quality of service
1.0 out of 5 rating
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Average response time
1.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
1.0 out of 5 rating
wedding planner nightmare
I am genuinely shocked to find myself writing this review, especially since one of the reasons I chose Cindy was based on her seemingly positive 5-star reviews (which I am now questioning).
I am SO deeply disappointed with the services provided by Cindy Salgado as our wedding planner. I therefore, feel compelled to share my experience in order to warn others against hiring her services. If I could give zero stars, I would.
From the beginning, we had high hopes for a beautiful wedding within a reasonable budget. However, Cindy's inability to respect our financial constraints became evident as the budget continuously increased without any discussion. The final straw was one day I checked the Aisleplanner website and saw the budget had been increased by 20K without any word from Cindy. What began as an initially agreed-upon budget quickly escalated (we're talking 30K more than agreed upon!!). The whole reason we hired Cindy was to have someone who can keep the budget in check and understand how to put together this wedding. Cindy reiterated many times that she could work with our budget.
I would say the first red flag was that despite expressing our desire for a non-traditional American wedding, Cindy failed to deliver on this front. Her recommendations were disappointingly mainstream and ones we were already aware of from other couples that had gotten married in Italy. However, I was willing to look past this.
Second red flag was meeting Cindy in person. My mom and I invested significant time and money in traveling to Florence, eagerly exploring venues with Cindy. We were optimistic and excited, especially when we fell in love with one particular venue. However, our enthusiasm quickly turned to disappointment when we realized that venue was unsuitable for our budget with our guest count. I was not aware of the exact price of this venue as Cindy never shared this information with me but I trusted her and had given her an estimated guest count before looking for venues.
My mom had expressed concern to me after meeting Cindy in person. Cindy's behavior and handling of the situation during our face-to-face interactions left my mom with the impression of unprofessionalism. This didn't help my confidence in her ability to manage our wedding but I again decided to overlook it.
The main frustration stems from the fact that we had clearly communicated our guest count and budget expectations to Cindy before the trip. Her actions resulted in wasted resources but also shattered the initial excitement and trust we had placed in her as our wedding planner. This lack of foresight and consideration further exemplifies Cindy's unprofessionalism and raises serious doubts about her competency as a wedding planner.
Having worked with Cindy for seven months and paid her nearly 5K, it's disheartening to realize that her expensive fee does not align with the quality of services provided. Despite the significant financial investment, the lack of professionalism, budget mismanagement, and unfulfilled promises have compelled us to terminate our services with Cindy.
Despite our willingness to forfeit the initial deposit, she has refused to return the second deposit (despite no additional work being done on her end). She promised she would return a small portion of the deposit as a "gesture of goodwill". Apparently this was a lie as she has never returned a single euro!
In addition to her failure to provide adequate services, Cindy has demonstrated a lack of integrity by not initiating the promised refund. This entire experience has been a severe blow to both our finances and emotional well-being.
To anyone considering hiring Cindy Salgado as a wedding planner, I strongly advise against it. Her lack of professionalism, disregard for budgets, and unresponsiveness make her an unreliable and regrettable choice. Save yourself the stress, disappointment, and financial loss by looking elsewhere for a wedding planner who truly values your vision and respects your budget!
I am genuinely shocked to find myself writing this review, especially since one of the reasons I chose Cindy was based on her seemingly positive 5-star reviews (which I am now questioning).
I am SO deeply disappointed with the services provided by Cindy Salgado as our wedding planner. I therefore, feel compelled to share my experience in order to warn others against hiring her services. If I could give zero stars, I would.
From the beginning, we had high hopes for a beautiful wedding within a reasonable budget. However, Cindy's inability to respect our financial constraints became evident as the budget continuously increased without any discussion. The final straw was one day I checked the Aisleplanner website and saw the budget had been increased by 20K without any word from Cindy. What began as an initially agreed-upon budget quickly escalated (we're talking 30K more than agreed upon!!). The whole reason we hired Cindy was to have someone who can keep the budget in check and understand how to put together this wedding. Cindy reiterated many times that she could work with our budget.
I would say the first red flag was that despite expressing our desire for a non-traditional American wedding, Cindy failed to deliver on this front. Her recommendations were disappointingly mainstream and ones we were already aware of from other couples that had gotten married in Italy. However, I was willing to look past this.
Second red flag was meeting Cindy in person. My mom and I invested significant time and money in traveling to Florence, eagerly exploring venues with Cindy. We were optimistic and excited, especially when we fell in love with one particular venue. However, our enthusiasm quickly turned to disappointment when we realized that venue was unsuitable for our budget with our guest count. I was not aware of the exact price of this venue as Cindy never shared this information with me but I trusted her and had given her an estimated guest count before looking for venues.
My mom had expressed concern to me after meeting Cindy in person. Cindy's behavior and handling of the situation during our face-to-face interactions left my mom with the impression of unprofessionalism. This didn't help my confidence in her ability to manage our wedding but I again decided to overlook it.
The main frustration stems from the fact that we had clearly communicated our guest count and budget expectations to Cindy before the trip. Her actions resulted in wasted resources but also shattered the initial excitement and trust we had placed in her as our wedding planner. This lack of foresight and consideration further exemplifies Cindy's unprofessionalism and raises serious doubts about her competency as a wedding planner.
Having worked with Cindy for seven months and paid her nearly 5K, it's disheartening to realize that her expensive fee does not align with the quality of services provided. Despite the significant financial investment, the lack of professionalism, budget mismanagement, and unfulfilled promises have compelled us to terminate our services with Cindy.
Despite our willingness to forfeit the initial deposit, she has refused to return the second deposit (despite no additional work being done on her end). She promised she would return a small portion of the deposit as a "gesture of goodwill". Apparently this was a lie as she has never returned a single euro!
In addition to her failure to provide adequate services, Cindy has demonstrated a lack of integrity by not initiating the promised refund. This entire experience has been a severe blow to both our finances and emotional well-being.
To anyone considering hiring Cindy Salgado as a wedding planner, I strongly advise against it. Her lack of professionalism, disregard for budgets, and unresponsiveness make her an unreliable and regrettable choice. Save yourself the stress, disappointment, and financial loss by looking elsewhere for a wedding planner who truly values your vision and respects your budget!
User2254758 Sent on 08/03/2015Cindy’s dedication to making our wedding enjoyable for our guests and us was remarkable. We can truly say our wedding was the best day of our lives, and Cindy had A LOT to do with that. Her overall demeanor and organization kept us calm throughout the entire process. She had great insight and fantastic ideas. We knew we could count on her and she always went above and beyond to fulfill our requests, no matter how crazy they were! We were sad to say goodbye, as Cindy had really become part of our lives. We wish we could get married all over again so we could work with Cindy one more time! ☺
