Classic Coach Limousine Inc. Reviews

Reviews

• Nancy Sent on 10/28/2015
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  From our first meeting we liked John at Classic Limousines. When we toured the vehicles for our wedding we knew we found the right service for us. The vehicles are beautiful and the service top notch. John and his 2nd driver for us arrived ahead of schedule, (we were going nuts that day!), properly attired and champagne in the cars :) he made us feel at ease and our wedding went off without a hitch. John knew the area where the wedding was being held and even though we were tunning late got us to the wedding on time and without speeding. :)
  Thank you so much Classic Coach Limousines for being part of my most memorable day.

  From our first meeting we liked John at Classic Limousines. When we toured the vehicles for our wedding we knew we found the right service for us. The vehicles are beautiful and the service top notch. John and his 2nd driver for us arrived ahead of schedule, (we were going nuts that day!), properly attired and champagne in the cars :) he made us feel at ease and our wedding went off without a hitch. John knew the area where the wedding was being held and even though we were tunning late got us to the wedding on time and without speeding. :)
  Thank you so much Classic Coach Limousines for being part of my most memorable day.
• Tina Sent on 09/01/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I highly recommend John from Classic Coach Limo for Any Event. Once again John has giving me excellent service. I have used his services in the past for large parties and just this weekend for a night on the town for my birthday with some of my closes friends and we had a Blast! Surprising my friends when you showed up was priceless. They had such a great time. We all Thank you again for making that night just so much more memorable. See you on the next ride! Your friend Tina Cedeno...

  I highly recommend John from Classic Coach Limo for Any Event. Once again John has giving me excellent service. I have used his services in the past for large parties and just this weekend for a night on the town for my birthday with some of my closes friends and we had a Blast! Surprising my friends when you showed up was priceless. They had such a great time. We all Thank you again for making that night just so much more memorable. See you on the next ride! Your friend Tina Cedeno...
• 
  User1508509 Sent on 01/15/2014
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  John did a great job with our limo. The cars were clean, showed up on time, and John even broke out an umbrella for us when it started snowing. I would recommend him to anybody.

  John did a great job with our limo. The cars were clean, showed up on time, and John even broke out an umbrella for us when it started snowing. I would recommend him to anybody.
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• John Sent on 08/23/2016
  1.1 out of 5 rating

  1.1
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    0.5 out of 5 rating
    0.5
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    1.0 out of 5 rating
    1.0
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    2.0 out of 5 rating
    2.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Buyer beware - especially for a summer wedding. We went for their flagship car -- Rolls Royce -- and the air conditioning simply did not work. It was brutal. The unit is an aftermarket variety with poor capability on a hot day. I would have been happy if management had called us or simply swapped it out for another car -- any car with a working A/C !! Big management failure as we asked about the A/C when we booked it. I will not use this firm again nor can I recommend.

  Buyer beware - especially for a summer wedding. We went for their flagship car -- Rolls Royce -- and the air conditioning simply did not work. It was brutal. The unit is an aftermarket variety with poor capability on a hot day. I would have been happy if management had called us or simply swapped it out for another car -- any car with a working A/C !! Big management failure as we asked about the A/C when we booked it. I will not use this firm again nor can I recommend.

  Classic Coach Limousine Inc.'s reply:

  As we appreciate reviews we always take positive as well as not so positive and we look to find ways of constantly improving our services. Classic Coach Limousine has been providing luxury on-time professional services for over 30 years. I've found that no matter what u do, that there are some that just like to send negative comments. With that said the vehicle referenced is a 1961 Rolls Royce which Is completely and properly maintained offering our customers a totally restored vintage vehicle for those special wedding dates. As CCL can facilitate our routine professional services, one thing we can control is the weather which the date referenced had a record breaking above average tempeture of 103 degrees with a extreme high humidity level which effects all a/c systems to a certain extent. Especially a vehicle with clear untinted windows. The heat and humidity was so high that the entire party as well as guests had not stood outside in front of the church property at no time prior or after the wedding ceremony only our vehicles and the two drivers both wearing Black Tux suits. So we apologize for the extreme heat of August 13th 2016 between the time of 1:30 to 5 pm. We pray for cooler times to come. And from this review we are looking for a way to improve a working system into a for sure ice cold system. Thank you for bringing this to our attention. CCL
• El Perro P. Sent on 10/11/2021
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Inflexible Poor Service equals Classic Coach Limousine

  Classic Coach Limousine review is negative: Minus Zero.. Refreshment choices need to be of more variety. There were only Pepsi and water. Privacy was non-existent in the Classic Coach Limousine.
  The Classic Coach Limousine chauffeur kept the window down and looking at our interactions until he decided to reprimand and discipline our crew by threatening to leave us on the street due to our "irresponsible" behavior. What!!??
  Most Importantly Classic Coach Limousine needs to honor its contract: our crew was denied an extension to party after 2: 30am. Classic Coach Limousine didn't honor the contract which stated that every half and hour after 2:30 a.m. was $45 but The Classic Coach Limousine chauffeur declined energetically and forced our crew to stop the party after we asked for an additional hour. The Classic Coach Limousine chauffee said that he was taking us back at 200pm because he had to drive us to our final destination. Then we changed our final destination to the city we were in and ask to be driven around but chauffeur refused to drive around. Finally, we decided to stay and not go to our final destination but instead stay at a different place nearby. The chauffeur took us there stepped out of the limo asking our crew to get out of the limo at 2:10 a.m. Twenty minutes before the end of the Party by contract which was 2:30 a.m. We remained inside the limo for those 20 minutes the limo was idle and the chauffer standing by the limo door.
  Our crew felt belittled and disappointed with the lack of flexibility and moral pontificating of Classic Coach Limousin. We had an unexpected bad experience with Classic Coach Limousine after all.

  Classic Coach Limousine review is negative: Minus Zero.. Refreshment choices need to be of more variety. There were only Pepsi and water. Privacy was non-existent in the Classic Coach Limousine.
  The Classic Coach Limousine chauffeur kept the window down and looking at our interactions until he decided to reprimand and discipline our crew by threatening to leave us on the street due to our "irresponsible" behavior. What!!??
  Most Importantly Classic Coach Limousine needs to honor its contract: our crew was denied an extension to party after 2: 30am. Classic Coach Limousine didn't honor the contract which stated that every half and hour after 2:30 a.m. was $45 but The Classic Coach Limousine chauffeur declined energetically and forced our crew to stop the party after we asked for an additional hour. The Classic Coach Limousine chauffee said that he was taking us back at 200pm because he had to drive us to our final destination. Then we changed our final destination to the city we were in and ask to be driven around but chauffeur refused to drive around. Finally, we decided to stay and not go to our final destination but instead stay at a different place nearby. The chauffeur took us there stepped out of the limo asking our crew to get out of the limo at 2:10 a.m. Twenty minutes before the end of the Party by contract which was 2:30 a.m. We remained inside the limo for those 20 minutes the limo was idle and the chauffer standing by the limo door.
  Our crew felt belittled and disappointed with the lack of flexibility and moral pontificating of Classic Coach Limousin. We had an unexpected bad experience with Classic Coach Limousine after all.