Classic Party Rentals Reviews

Reviews

• Michelle Sent on 10/26/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I enjoyed doing business with Classic Party Rentals. Everyone whom I spoke with either in person, on the phone, or through email was very professional and friendly. While another place in Memphis claims to be more "affordable", that place has limited stock and a very rude staff. I called the other place first because I was on a budget and they claim to be more "affordable". They acted as if they could care less to have my business, so I took it to Classic Party Rentals, where I was treated like a VIP, even if I was working with a limited budget. My florist, Kevin Coble at Le Fleur (in Memphis and not mentioned on this review site) also works with Classic Party Rentals and together they made my wedding ceremony and reception breathtaking.

  I enjoyed doing business with Classic Party Rentals. Everyone whom I spoke with either in person, on the phone, or through email was very professional and friendly. While another place in Memphis claims to be more "affordable", that place has limited stock and a very rude staff. I called the other place first because I was on a budget and they claim to be more "affordable". They acted as if they could care less to have my business, so I took it to Classic Party Rentals, where I was treated like a VIP, even if I was working with a limited budget. My florist, Kevin Coble at Le Fleur (in Memphis and not mentioned on this review site) also works with Classic Party Rentals and together they made my wedding ceremony and reception breathtaking.
• Andy Sent on 07/13/2008
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Friendly service. Planners offered very helpful and money saving advice. Very flexible and accommodating.

  Friendly service. Planners offered very helpful and money saving advice. Very flexible and accommodating.
• Kristen Sent on 10/18/2011
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I rented overlays and sashes from Classic Party Rentals for my wedding on October 1st. I talked to Guy, and he was extremely helpful! I couldn't decide whether I wanted to do square or round overlays for my square tables, so Guy arranged for me to pick up one of each so I could go try them out and see what I liked the best. I ended up going with the square ones. I gave their responsiveness a 4.5 star rating because on the day that I was supposed to pick up the overlays and sashes I called before I went up there to make sure they were ready for pick up, well they couldn't find my order after I had already paid in full. So Dreama went searching for it and the loading guys accidentally loaded it on a truck to be delivered. But she took care of it completely and everything was perfect!

  I rented overlays and sashes from Classic Party Rentals for my wedding on October 1st. I talked to Guy, and he was extremely helpful! I couldn't decide whether I wanted to do square or round overlays for my square tables, so Guy arranged for me to pick up one of each so I could go try them out and see what I liked the best. I ended up going with the square ones. I gave their responsiveness a 4.5 star rating because on the day that I was supposed to pick up the overlays and sashes I called before I went up there to make sure they were ready for pick up, well they couldn't find my order after I had already paid in full. So Dreama went searching for it and the loading guys accidentally loaded it on a truck to be delivered. But she took care of it completely and everything was perfect!
Are you interested?
Send a message
• Jennifer Sent on 01/01/2008
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  They were great. We used their linens (tablecloths and napkins) for the reception. I ordered a color that they didn't have in stock and they shipped it from their location in Nashville. It arrived the day before the wedding. We should have ordered them a lot sooner than we did. We ordered them two weeks in advance because we were told that they had everything in stock and it wouldn't be a problem. Of course, the color and style that I needed was not kept at their location. It all worked out and it looked wonderful at the reception. Just order a month or more in advance so as not to run into my same situation.

  They were great. We used their linens (tablecloths and napkins) for the reception. I ordered a color that they didn't have in stock and they shipped it from their location in Nashville. It arrived the day before the wedding. We should have ordered them a lot sooner than we did. We ordered them two weeks in advance because we were told that they had everything in stock and it wouldn't be a problem. Of course, the color and style that I needed was not kept at their location. It all worked out and it looked wonderful at the reception. Just order a month or more in advance so as not to run into my same situation.
• Leslie Sent on 10/14/2007
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Some of their prices were higher than other local vendors, but it was worth it because I knew that everything would be right. Liz really took care of us and made some wonderful suggestions for our reception! The company has been around for a long time and has a great reputation - they lived up to it!

  Some of their prices were higher than other local vendors, but it was worth it because I knew that everything would be right. Liz really took care of us and made some wonderful suggestions for our reception! The company has been around for a long time and has a great reputation - they lived up to it!
• Brandy Sent on 07/29/2008
  4.2 out of 5 rating

  4.2
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  This vendor really brought my ideas to life. They knew exactly how to do what I wanted!

  This vendor really brought my ideas to life. They knew exactly how to do what I wanted!
• Sarah Sent on 08/21/2010
  4 out of 5 rating

  4.0
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    3.5 out of 5 rating
    3.5
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  We rented a tent with draping, outdoor chairs, aisle runner, and versa fans. The tent and fans made a big difference at the outdoor ceremony. We had some trouble getting the quote turned around via email, but they were very helpful in the store. They were willing to set the tent up early and then wait to put up the draping since there was a chance of rain before the wedding.

  We rented a tent with draping, outdoor chairs, aisle runner, and versa fans. The tent and fans made a big difference at the outdoor ceremony. We had some trouble getting the quote turned around via email, but they were very helpful in the store. They were willing to set the tent up early and then wait to put up the draping since there was a chance of rain before the wedding.
• Jen Sent on 02/18/2008
  3.8 out of 5 rating

  3.8
  • Quality of service
    2.5 out of 5 rating
    2.5
  • Average response time
    3.5 out of 5 rating
    3.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  We rented equipment (tables, chairs, and linens) for both our rehearsal dinner and reception. The chairs were dirty... some of them had gum on them even. Luckily, we didn't even have to use them-- rehearsal dinner had been planned outside but it rained, so we moved inside where we already had chairs. Also, candle wax got on some of the linens at the reception. They wanted to charge us $400+ to buy new ones! Instead, I went out there, picked up the tablecloths and took them to the dry cleaners myself and paid a little over $100 to get it all out. Other than that, everything was fine-- delivery was on time and everything was beautiful.

  We rented equipment (tables, chairs, and linens) for both our rehearsal dinner and reception. The chairs were dirty... some of them had gum on them even. Luckily, we didn't even have to use them-- rehearsal dinner had been planned outside but it rained, so we moved inside where we already had chairs. Also, candle wax got on some of the linens at the reception. They wanted to charge us $400+ to buy new ones! Instead, I went out there, picked up the tablecloths and took them to the dry cleaners myself and paid a little over $100 to get it all out. Other than that, everything was fine-- delivery was on time and everything was beautiful.
• Carroll Sent on 11/20/2008
  3.4 out of 5 rating

  3.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    3.5 out of 5 rating
    3.5
  • Professionalism
    3.5 out of 5 rating
    3.5
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  Not cheap and when they dropped off the arches they were dirty. Spent most of the morning claning the arches for the photos. Even had to start the wedding late. They were dropped off on time and picked up. Had rented a margareta machine and should have set it up eariler did not know and did not have time for the drinks to set. Arches looked great in photos and tent did serve its purpose.

  Not cheap and when they dropped off the arches they were dirty. Spent most of the morning claning the arches for the photos. Even had to start the wedding late. They were dropped off on time and picked up. Had rented a margareta machine and should have set it up eariler did not know and did not have time for the drinks to set. Arches looked great in photos and tent did serve its purpose.
• Kati Sent on 06/16/2008
  3.1 out of 5 rating

  3.1
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  They were very helpful getting me everything I needed but when it came time to return the rentals a napkin and tablecloth were damaged but we had bought the damage protection. They sent us a bill for $81 to pay for the damages, we reminded them that we bought the damage protection and they said it wasnt covered because they were burned instead of stained. After much arguing they did not make us pay.

  They were very helpful getting me everything I needed but when it came time to return the rentals a napkin and tablecloth were damaged but we had bought the damage protection. They sent us a bill for $81 to pay for the damages, we reminded them that we bought the damage protection and they said it wasnt covered because they were burned instead of stained. After much arguing they did not make us pay.