Coco's Off the Rack Reviews

Reviews

+2 User photos

• G C A. Sent on 04/05/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Great place to shop, great selection, great service!!!

  Love the store & the owner & staff! Amazing selection of styles that fits every body type! I highly recommend.

  Love the store & the owner & staff! Amazing selection of styles that fits every body type! I highly recommend.
• Desha Sent on 12/09/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Great shop... great service

  Excellent service and great prices..

  Excellent service and great prices..
• Alicia Sent on 09/08/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Amazing experience

  Coco and her daughter showed me such a wonderful wedding grow and they also altered the gown perfectly to me ! Thank you so much for all the extra help with the bridemaid alterations!

  Coco and her daughter showed me such a wonderful wedding grow and they also altered the gown perfectly to me ! Thank you so much for all the extra help with the bridemaid alterations!
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• Erin Sent on 07/13/2017
  5 out of 5 rating

  5.0
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    5.0
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  I'm going to recommend that everyone local to Okemos looking for a dress makes a visit to Becker's Bridal Outlet!
  
  It's difficult to figure out which store will have the dress that fits YOU! Sure, a lot of bridal shops are friendly and positive. I generally had a good experience at most bridal shops before finding the dress I ended up buying here at Becker's Outlet.
  
  I was getting somewhat tired of the process by the time I got here and decided to give it a try. Some shops have appointments and time limits, or sizes so far off that you can't even imagine how it would fit you. What I liked about Becker's was that I walked in (no appointment) and found about 15 dresses that I was interested in, grabbed them off the racks, and tried them on at my own speed. The staff was friendly, helpful and fun, and not overbearing!
  
  Don't let the word "outlet" scare you. These are quality dresses. And you don't have to buy the ones on the rack - most of the time they can order a new one in the same style for you or a dress in a different size. I ended up going one size up from the one on the rack and it was only $200 more than the on-the-rack version. It also feels great to try on dresses that are close to your size.
  
  I can't promise that you would find the dress that is the right one for you at ANY shop, but the experience is very simple here, and definitely worth a visit.

  I'm going to recommend that everyone local to Okemos looking for a dress makes a visit to Becker's Bridal Outlet!
  
  It's difficult to figure out which store will have the dress that fits YOU! Sure, a lot of bridal shops are friendly and positive. I generally had a good experience at most bridal shops before finding the dress I ended up buying here at Becker's Outlet.
  
  I was getting somewhat tired of the process by the time I got here and decided to give it a try. Some shops have appointments and time limits, or sizes so far off that you can't even imagine how it would fit you. What I liked about Becker's was that I walked in (no appointment) and found about 15 dresses that I was interested in, grabbed them off the racks, and tried them on at my own speed. The staff was friendly, helpful and fun, and not overbearing!
  
  Don't let the word "outlet" scare you. These are quality dresses. And you don't have to buy the ones on the rack - most of the time they can order a new one in the same style for you or a dress in a different size. I ended up going one size up from the one on the rack and it was only $200 more than the on-the-rack version. It also feels great to try on dresses that are close to your size.
  
  I can't promise that you would find the dress that is the right one for you at ANY shop, but the experience is very simple here, and definitely worth a visit.
• Dp Sent on 10/09/2023
  3.4 out of 5 rating

  3.4
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    3.0
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    3.0
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    5.0
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    3.0
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    3.0 out of 5 rating
    3.0

  Wedding Dress Alterations

  If I could do alterations again for my daughter's wedding dress, I would have chosen a different seamstress. At the recommendation of friend's, we went to Coco's Off The Rack. We went in 3 months before the wedding for first fitting. They didn't schedule next fitting until one month before wedding, which did concern my daughter. Day of that fitting, they cancelled because they were behind. Next appointment was a week later (3 weeks before wedding). We were told to bring bridesmaids who were helping with the bustle at wedding. No alterations had been done, just pinning and cups sewn in. Bustle was not done either so no tutorial on bustling dress at this fitting. The last fitting was scheduled the Monday before
  Saturday wedding. Bustle was completed; however, Dress HAD NOT been altered in the bust area and the shoulder straps were falling off my daughter's shoulders. Next fitting was next day-Tuesday. Shoulder straps were altered correctly; however, bust area was not a good fit with alterations completed. With just days before wedding, we did not have time get a better fit in the boob area or to find a different seamstress. If they would have scheduled the second fitting two months before wedding, we would not have been scrambling at the last minute with dress fittings the week of wedding. Also, we live and hour away so two long trips the week of wedding was also stressful. Lastly, one of the cups came loose during wedding and showed on dress. I have attached a pictures. First picture is before ceremony and cup still in place. Second picture is at reception where cup had worked loose.

  If I could do alterations again for my daughter's wedding dress, I would have chosen a different seamstress. At the recommendation of friend's, we went to Coco's Off The Rack. We went in 3 months before the wedding for first fitting. They didn't schedule next fitting until one month before wedding, which did concern my daughter. Day of that fitting, they cancelled because they were behind. Next appointment was a week later (3 weeks before wedding). We were told to bring bridesmaids who were helping with the bustle at wedding. No alterations had been done, just pinning and cups sewn in. Bustle was not done either so no tutorial on bustling dress at this fitting. The last fitting was scheduled the Monday before
  Saturday wedding. Bustle was completed; however, Dress HAD NOT been altered in the bust area and the shoulder straps were falling off my daughter's shoulders. Next fitting was next day-Tuesday. Shoulder straps were altered correctly; however, bust area was not a good fit with alterations completed. With just days before wedding, we did not have time get a better fit in the boob area or to find a different seamstress. If they would have scheduled the second fitting two months before wedding, we would not have been scrambling at the last minute with dress fittings the week of wedding. Also, we live and hour away so two long trips the week of wedding was also stressful. Lastly, one of the cups came loose during wedding and showed on dress. I have attached a pictures. First picture is before ceremony and cup still in place. Second picture is at reception where cup had worked loose.
• Kaylara F. Sent on 06/19/2023
  3 out of 5 rating

  3.0
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    3.0
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    2.0 out of 5 rating
    2.0
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    4.0
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    2.0 out of 5 rating
    2.0
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    4.0 out of 5 rating
    4.0

  Felt not cared for when I wasnt there and faked cared for when I was there

  I had 3 appointments total for alterations on my wedding dress. I'm from a small town 2 hours away. Second appointment I went to, they never wrote it down and my appointment was forgotten along with getting any of my dress done knowing my next appointment was the one before my wedding. I went back for my last appointment to pick up my dress and it had boning in one side of the front top and no boning in the other side. One side of my front was slouchy and wrinkly and the other with boning looked nice except the boning on the boob pointed out. I'm not sure why she took the whole boning out of the right side to begin with because the dress looked beautiful, the boning on the boob area just needed to be laid down so it wasn't pointy. We waited an hour and a half and she put the boning back in the complete wrong spot, we had to wait another half hour...Then I tried it on again and could see the boning because my wedding dress was black. We had to wait again for that to be fixed and she finally flattened the boning on the left side to try to match it with the other. My dress was $1,800 and I paid almost $600 for alterations (with steaming, but by the end of the appt was it still freshly steamed, no. It was messed with for five hours). My appt was at 4:30pm and we didn't get home til 11:30pm. I was going to let this all go, but then my bussel threads were broken before I could even put it up at my wedding, so I had to go without putting my train up. Not sure if they broke easily from messing with it so much at alterations or if it broke when I was walking through grass at my wedding, either way it shouldn't have broken so easily. Very dissappointed and wouldn't recommend. They were very nice, but my MOH did hear the owner complaining in the back. My dress got tightened at the top to lift the girls, I got length cut off, and they did my bustle. They did compliment me a lot and gave us $10 for gas money to Biggby while we waited once, but all in all, wasn't a good experience...

  I had 3 appointments total for alterations on my wedding dress. I'm from a small town 2 hours away. Second appointment I went to, they never wrote it down and my appointment was forgotten along with getting any of my dress done knowing my next appointment was the one before my wedding. I went back for my last appointment to pick up my dress and it had boning in one side of the front top and no boning in the other side. One side of my front was slouchy and wrinkly and the other with boning looked nice except the boning on the boob pointed out. I'm not sure why she took the whole boning out of the right side to begin with because the dress looked beautiful, the boning on the boob area just needed to be laid down so it wasn't pointy. We waited an hour and a half and she put the boning back in the complete wrong spot, we had to wait another half hour...Then I tried it on again and could see the boning because my wedding dress was black. We had to wait again for that to be fixed and she finally flattened the boning on the left side to try to match it with the other. My dress was $1,800 and I paid almost $600 for alterations (with steaming, but by the end of the appt was it still freshly steamed, no. It was messed with for five hours). My appt was at 4:30pm and we didn't get home til 11:30pm. I was going to let this all go, but then my bussel threads were broken before I could even put it up at my wedding, so I had to go without putting my train up. Not sure if they broke easily from messing with it so much at alterations or if it broke when I was walking through grass at my wedding, either way it shouldn't have broken so easily. Very dissappointed and wouldn't recommend. They were very nice, but my MOH did hear the owner complaining in the back. My dress got tightened at the top to lift the girls, I got length cut off, and they did my bustle. They did compliment me a lot and gave us $10 for gas money to Biggby while we waited once, but all in all, wasn't a good experience...
• David A. Sent on 07/31/2023
  1.8 out of 5 rating

  1.8
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    1.0 out of 5 rating
    1.0
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    3.0 out of 5 rating
    3.0
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    2.0 out of 5 rating
    2.0
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    1.0
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    2.0 out of 5 rating
    2.0

  Don’t get your dress altered here

  Do not get your wedding dress altered here. My wife was promised multiple times that her dress would be ready to be taken home and left without her dress because they were so behind and overbooking themselves. They were so rushed that they made major changes to the dress that were not requested without permission. The ladies working made several rude statements/comments about my wife’s weight as if it were her fault the dress was not fitting. They either cancelled or pushed back several appointments due to “bride emergencies” that seemed to always coincide with appointments. She ended up getting her dress a couple days before the wedding in the way she wanted it, but it was an awful experience getting to that point. This is a place that over promises and under delivers every step of the way, and makes you feel like there’s something wrong with you for insisting on getting what you paid for/what you know you want your dress to look like.

  Do not get your wedding dress altered here. My wife was promised multiple times that her dress would be ready to be taken home and left without her dress because they were so behind and overbooking themselves. They were so rushed that they made major changes to the dress that were not requested without permission. The ladies working made several rude statements/comments about my wife’s weight as if it were her fault the dress was not fitting. They either cancelled or pushed back several appointments due to “bride emergencies” that seemed to always coincide with appointments. She ended up getting her dress a couple days before the wedding in the way she wanted it, but it was an awful experience getting to that point. This is a place that over promises and under delivers every step of the way, and makes you feel like there’s something wrong with you for insisting on getting what you paid for/what you know you want your dress to look like.
• Claire Sent on 08/04/2020
  1 out of 5 rating

  1.0
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    1.0
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    1.0 out of 5 rating
    1.0
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    1.0
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    1.0 out of 5 rating
    1.0

  Completely Ignored

  Well I guess it was a good thing that the wedding was postponed, because there is now a year to get this dress FIXED. Coco's completely ignored what was asked for and ruined the focal point of the dress and then refused to fix it. Even if it was requested that you line the whole lace back, they did a terrible job at it. The seam was all wrong, chunky and plain sloppy. Also, who puts a three foot train on a one point bustle that high up on the dress? The line of the dress is now completely wrecked. They wouldn't acknowledge that they made a mistake, and refused to fix it. Go to someone who actually works with wedding dresses. Don't let their niceties fool you!

  Well I guess it was a good thing that the wedding was postponed, because there is now a year to get this dress FIXED. Coco's completely ignored what was asked for and ruined the focal point of the dress and then refused to fix it. Even if it was requested that you line the whole lace back, they did a terrible job at it. The seam was all wrong, chunky and plain sloppy. Also, who puts a three foot train on a one point bustle that high up on the dress? The line of the dress is now completely wrecked. They wouldn't acknowledge that they made a mistake, and refused to fix it. Go to someone who actually works with wedding dresses. Don't let their niceties fool you!