Cold Stone Creamery Reviews
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5.0 Fantastic
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13 reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
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Karen W. Sent on 10/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Cake 2.0! A unique twist on the traditional
Karen Becker of Cold Stone Creamery provided a unique experience for my daughter, son -in-law and our guests. We were able to offer three different types of cake & ice cream and our friends LOVED it! It's no ordinary cake and we aren't ordinary either. Friends appreciated the change from traditional cake. Karen is able to decorate it as your bride wants! So cute, so delicious, so fun!Karen Becker of Cold Stone Creamery provided a unique experience for my daughter, son -in-law and our guests. We were able to offer three different types of cake & ice cream and our friends LOVED it! It's no ordinary cake and we aren't ordinary either. Friends appreciated the change from traditional cake. Karen is able to decorate it as your bride wants! So cute, so delicious, so fun! -
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Michelle Sent on 10/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience and loved the outcome! Neither my husband or I loved traditional cake but love ice cream cake so this was an amazing find! Loved how personalized this experience was. Got to go into the store and work with Kelli and try the combinations and worked with us on the design. Loved that it still looked like a traditional wedding cake but was ice cream. It came out amazing and tasted even better! It was such a big hit at the wedding, everyone loved the idea and even better the actual cake!Great experience and loved the outcome! Neither my husband or I loved traditional cake but love ice cream cake so this was an amazing find! Loved how personalized this experience was. Got to go into the store and work with Kelli and try the combinations and worked with us on the design. Loved that it still looked like a traditional wedding cake but was ice cream. It came out amazing and tasted even better! It was such a big hit at the wedding, everyone loved the idea and even better the actual cake! -
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Kathryn Sent on 09/01/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kelli and her team were amazing to work with! She made the experience a breeze from start to finish. When I was told they offer an on the location ice cream bar I was sold! The guest loved being able to pick there own toppings and ice cream and having someone mix it there. It was the HIT of the party! The cake was absolutely delicious! I was lucky enough to have someone save some for us to eat after the honeymoon!! :)Kelli and her team were amazing to work with! She made the experience a breeze from start to finish. When I was told they offer an on the location ice cream bar I was sold! The guest loved being able to pick there own toppings and ice cream and having someone mix it there. It was the HIT of the party! The cake was absolutely delicious! I was lucky enough to have someone save some for us to eat after the honeymoon!! :) -
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Ashlee Sent on 06/05/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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I'm not a huge cake fan, but I love ice cream. When I told my mom that my dream was to have an ice cream wedding cake, she pretty much told me, "Good luck with that!" But I'm a believer in the saying, "Where there's a will, there's a way." I had the willpower to search for what I wanted, and I found it at Cold Stone. I had NO IDEA I could get an ice cream wedding cake, until I found the listings online. I was so excited when I did!
Kelli, the owner, was awesome to work with. I felt like I was working with a family friend. My mom and I met with her, had a delicious tasting, and came up with a cake design I wanted. I was allowed to have a different flavor combination for each layer, too. Kelli was very flexible with getting my cake decor items to her—I sent ribbon, fake flowers and my cake topper. My cake turned out exactly how I wanted.
Our venue had a freezer, so when photos ran longer than expected the cake was kept cold until cutting time. Everyone LOVED our cake, and still say it was "the bomb" and "best cake" they ever tasted. Many guests ate two or three slices. Overall, working with Kelli at Cold Stone was a great experience. The pricing is also competitive to traditional wedding cakes. I highly recommend using this vendor. =)
TIP: Make sure a bridal party member grabs you a slice and brings it to you and your groom. You'll be too busy to remember to do that yourself.
TIP 2: Make sure your top layer is put in the venue's freezer and have your parents (or other loved one) take it home and freeze it for you. That way you can enjoy it on your anniversary—or earlier.I'm not a huge cake fan, but I love ice cream. When I told my mom that my dream was to have an ice cream wedding cake, she pretty much told me, "Good luck with that!" But I'm a believer in the saying, "Where there's a will, there's a way." I had the willpower to search for what I wanted, and I found it at Cold Stone. I had NO IDEA I could get an ice cream wedding cake, until I found the listings online. I was so excited when I did!
Kelli, the owner, was awesome to work with. I felt like I was working with a family friend. My mom and I met with her, had a delicious tasting, and came up with a cake design I wanted. I was allowed to have a different flavor combination for each layer, too. Kelli was very flexible with getting my cake decor items to her—I sent ribbon, fake flowers and my cake topper. My cake turned out exactly how I wanted.
Our venue had a freezer, so when photos ran longer than expected the cake was kept cold until cutting time. Everyone LOVED our cake, and still say it was "the bomb" and "best cake" they ever tasted. Many guests ate two or three slices. Overall, working with Kelli at Cold Stone was a great experience. The pricing is also competitive to traditional wedding cakes. I highly recommend using this vendor. =)
TIP: Make sure a bridal party member grabs you a slice and brings it to you and your groom. You'll be too busy to remember to do that yourself.
TIP 2: Make sure your top layer is put in the venue's freezer and have your parents (or other loved one) take it home and freeze it for you. That way you can enjoy it on your anniversary—or earlier. -
Quality of service
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Jeanet Sent on 11/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I just wanted to say thank you so much for our awesome and beautiful wedding cake. You seriously did an AMAZING job! it looked better than we could have ever imagined. Our experience was very smooth and pleasant. From the moment we step in to the store. Choosing our wedding cake was GREAT and easy thanks to their help and professionalism. Kelli was very patient , she had great ideas and suggestions for our wedding theme. They arrived in time and stayed until it was time to cut the cake and helped cutting every slice. We also got their cupcakes made with a chocolate cup , moist cake and beautiful decoration. And a portable Coldstone where we could choose our ice cream and they will mix it for us. This was so much fun and our guest loved it. I couldn't be happier with their quality and AWESOME service. Thank You!!!!!I just wanted to say thank you so much for our awesome and beautiful wedding cake. You seriously did an AMAZING job! it looked better than we could have ever imagined. Our experience was very smooth and pleasant. From the moment we step in to the store. Choosing our wedding cake was GREAT and easy thanks to their help and professionalism. Kelli was very patient , she had great ideas and suggestions for our wedding theme. They arrived in time and stayed until it was time to cut the cake and helped cutting every slice. We also got their cupcakes made with a chocolate cup , moist cake and beautiful decoration. And a portable Coldstone where we could choose our ice cream and they will mix it for us. This was so much fun and our guest loved it. I couldn't be happier with their quality and AWESOME service. Thank You!!!!! -
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Kim Sent on 10/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was beautiful and tasted amazing!!! Everyone loved it. They were very professional and accommodating. I would highly recommend for any event.The cake was beautiful and tasted amazing!!! Everyone loved it. They were very professional and accommodating. I would highly recommend for any event. -
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Donna Sent on 10/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Not too many weddings have an ice cream wedding cake. Kelli was very accommodating in helping us achieve this goal.
I would highly recommend her and her company!Not too many weddings have an ice cream wedding cake. Kelli was very accommodating in helping us achieve this goal.
I would highly recommend her and her company! -
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Jenny Sent on 10/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our guests loved them! At our son's wedding in October of 2011, rather than the traditional tiered wedding cake, Kelli provided our guests with a variety of Cold Stone Creamery Cupcakes from her store. We had the Sweet Cream, Cake Batter and Chocolate flavors giving the guests the opportunity to select their favorite. Many decided to have more than one! It was a great switch from the norm and went over so well, our family has asked if we'll be serving them again at my other sons' weddings coming up in 2017. You can bet with such a positive response from our friends and family, we'll be contacting Kelli for more. Thank you Kelli for making my son's special day that much more special. 10/10 would cupcake again.Our guests loved them! At our son's wedding in October of 2011, rather than the traditional tiered wedding cake, Kelli provided our guests with a variety of Cold Stone Creamery Cupcakes from her store. We had the Sweet Cream, Cake Batter and Chocolate flavors giving the guests the opportunity to select their favorite. Many decided to have more than one! It was a great switch from the norm and went over so well, our family has asked if we'll be serving them again at my other sons' weddings coming up in 2017. You can bet with such a positive response from our friends and family, we'll be contacting Kelli for more. Thank you Kelli for making my son's special day that much more special. 10/10 would cupcake again. -
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Kelly Sent on 10/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We absolutely LOVED our ice cream wedding cake! It was so unique and perfectly delicious! I met Kelli at a local bridal expo and she was great throughout the process. We're so happy we went with Cold Stone for our special day.We absolutely LOVED our ice cream wedding cake! It was so unique and perfectly delicious! I met Kelli at a local bridal expo and she was great throughout the process. We're so happy we went with Cold Stone for our special day. -
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Kelly Sent on 10/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An absolutely wonderful experience working with Cold Stone for our wedding! They helped us pick the perfect assortment of ice cream cakes to please us and our guests. They looked beautiful and tasted delicious. The delivery to our venue went smoothly and they even made sure to communicate to the servers how long to leave the cakes at room temp so they could be easily sliced!An absolutely wonderful experience working with Cold Stone for our wedding! They helped us pick the perfect assortment of ice cream cakes to please us and our guests. They looked beautiful and tasted delicious. The delivery to our venue went smoothly and they even made sure to communicate to the servers how long to leave the cakes at room temp so they could be easily sliced! -
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Mark Sent on 10/21/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were great to work with! I had my doubts about having an ice cream wedding cake because of our outdoor July wedding. But they knew what they were doing and brought the cake in and it must have sat for an hour before they cut it and it was perfect! BTW, that is all anyone talks about or remembers about our wedding. The cake was delicious!They were great to work with! I had my doubts about having an ice cream wedding cake because of our outdoor July wedding. But they knew what they were doing and brought the cake in and it must have sat for an hour before they cut it and it was perfect! BTW, that is all anyone talks about or remembers about our wedding. The cake was delicious! -
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Patty Sent on 10/12/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am very pleased with the way Coldstone designed and decorated my daughter's wedding cake. At our initial meeting, I knew we were in good hands with Ms. Kelli. She meet with my daughter and I and asked us what the theme was and how we envisioned the cake. We were able to sample the different ice cream flavors and with her expertise had everything planned out within an hour. We ordered a 3 tiered cake with each tier having it's own unique flavor. You cannot image the surprise of our wedding guests when they realized they could order from 3 different flavors. They even worked with us to design around the cake topper that my daughter had ordered. I was concerned that the cake would arrive soft or perhaps even melted, however there was no need to. It arrived frozen and we had plenty of time to cut the cake, take photos and serve our guests without it melting. Every bride wants their wedding day to be memorable and Coldstone definitely delivered!!I am very pleased with the way Coldstone designed and decorated my daughter's wedding cake. At our initial meeting, I knew we were in good hands with Ms. Kelli. She meet with my daughter and I and asked us what the theme was and how we envisioned the cake. We were able to sample the different ice cream flavors and with her expertise had everything planned out within an hour. We ordered a 3 tiered cake with each tier having it's own unique flavor. You cannot image the surprise of our wedding guests when they realized they could order from 3 different flavors. They even worked with us to design around the cake topper that my daughter had ordered. I was concerned that the cake would arrive soft or perhaps even melted, however there was no need to. It arrived frozen and we had plenty of time to cut the cake, take photos and serve our guests without it melting. Every bride wants their wedding day to be memorable and Coldstone definitely delivered!! -
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Amanda Sent on 10/12/20164.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so glad I choose to go with cold stone creamery for my wedding cake the cake looked amazing and my guests loved it.I am so glad I choose to go with cold stone creamery for my wedding cake the cake looked amazing and my guests loved it. -
Quality of service
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