Colonial Jewelers Reviews

Reviews

Awards

54

• Ciara W. Sent on 03/30/2024
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  Amazing design

  Kayleigh is responsible for everything about our wedding and engagement design experience. Visit her for an amazing jewelry experience!

  Kayleigh is responsible for everything about our wedding and engagement design experience. Visit her for an amazing jewelry experience!
• Meghan A. Sent on 12/09/2021
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  Wedding rings we've always wanted!

  We were recommended by a friend to use Colonial Jewelers for our engagement ring/wedding rings for our 2021 wedding. We could not be happier with our purchase and the service we received. We aren't frequent jewelry buyers so we were so lucky to work with Paige, who was very kind and answered all of our questions. She was also great when working within our budget, which we really appreciated. Whenever we are in Frederick we stop by and say hi as I get my rings cleaned. Couldn't recommend them enough :)

  We were recommended by a friend to use Colonial Jewelers for our engagement ring/wedding rings for our 2021 wedding. We could not be happier with our purchase and the service we received. We aren't frequent jewelry buyers so we were so lucky to work with Paige, who was very kind and answered all of our questions. She was also great when working within our budget, which we really appreciated. Whenever we are in Frederick we stop by and say hi as I get my rings cleaned. Couldn't recommend them enough :)
• Milena B. Sent on 11/06/2021
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  Exclusive custom experience

  Sara was absolutely wonderful from start to finish with the design and creation of our rings!! Truly one of a kind.

  Sara was absolutely wonderful from start to finish with the design and creation of our rings!! Truly one of a kind.

  Colonial Jewelers's reply:

  Thank you for sharing your experience working with Sarah. It means a lot to us that you trusted and came to us to help you design and create your dream rings! We hope to help you with all of your future jewelry needs.
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• Corinne S. Sent on 08/20/2021
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  Expertise & Beauty

  Colonial Jewelers is a wonderful, local place to shop for jewelry. Not only did my fiance get my engagement ring from Colonial Jewelers, but he also got both of our wedding bands and a diamond necklace for my wedding gift as well. Mary Parry helped us on all 3 occasions, that we went to Colonial Jewelers over the past year. We will continue to recommend them to friends and family for their expertise and friendly service.

  Colonial Jewelers is a wonderful, local place to shop for jewelry. Not only did my fiance get my engagement ring from Colonial Jewelers, but he also got both of our wedding bands and a diamond necklace for my wedding gift as well. Mary Parry helped us on all 3 occasions, that we went to Colonial Jewelers over the past year. We will continue to recommend them to friends and family for their expertise and friendly service.

  Colonial Jewelers's reply:

  Thank you for sharing your experience here at Colonial Jewelers! We love to hear that not only did you have a good experience but you came back a few times! We look forward to helping you with all of your future jewelry needs. Congratulations on your wedding!
• Virginia P. Sent on 02/20/2021
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  Customized and Classic Rings!

  We had a fantastic experience at Colonial Jewelers! We worked mainly with Laura who is the epitomy of Customer Service as well as a true beacon of patience. She was so gracious and understanding, working within our budget to find the perfect wedding rings. I didn't get my engagement ring from this store, but she found a ring that matched it perfectly.
  
  My husband wanted a custom ring, using a design he created, and Laura made it happen! She worked with one of their jewelers, brainstorming with my husband about all the details, and kept us updated on all the progress.
  
  Our rings came in with plenty of time to spare which secretly killed us because we just wanted to wear them, but needed to wait.
  
  Highly recommend and will be using them for all jewelry needs.

  We had a fantastic experience at Colonial Jewelers! We worked mainly with Laura who is the epitomy of Customer Service as well as a true beacon of patience. She was so gracious and understanding, working within our budget to find the perfect wedding rings. I didn't get my engagement ring from this store, but she found a ring that matched it perfectly.
  
  My husband wanted a custom ring, using a design he created, and Laura made it happen! She worked with one of their jewelers, brainstorming with my husband about all the details, and kept us updated on all the progress.
  
  Our rings came in with plenty of time to spare which secretly killed us because we just wanted to wear them, but needed to wait.
  
  Highly recommend and will be using them for all jewelry needs.

  Colonial Jewelers's reply:

  Thank you for sharing your experience! We talk about this custom wedding band all the time! This was such an amazing idea and we are so happy that you brought it to us and trusted us to bring your vision to life. We hope to have the opportunity to help you in the future with all of your jewelry needs!
• Katie Sent on 02/22/2018
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  We purchased our wedding bands from Colonial and are very please with the process and rings. They have a wonderful selection. Thank you so much!

  We purchased our wedding bands from Colonial and are very please with the process and rings. They have a wonderful selection. Thank you so much!
• Joe Sent on 04/08/2016
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  I am very pleased with my overall Colonial Jewelers experience. I started and ended my engagement ring shopping with them!
  
  My fiancé and I first started our initial engagement ring shopping with Colonial Jewelers. Hilary was the employee who started showing us initial styles for both stones and bands and did a sizing for my fiancé. Once I had a strong idea of a style in mind, I went back to Colonial Jewelers and Hilary where she taught me everything and more I needed to know about stones, bands, purchasing, etc.
  
  I started to shop around at other jewelry stores to find the best price on what ring I wanted, but I ultimately came back to Colonial because of how extremely helpful they had been. Hilary and I sat down 4 or 5 times looking at individual stones to pair with the band I selected. Once I had the perfect combination (I custom ordered the ring ... another perk of selecting Colonial Jewelers!), I negotiated a price with the store manager and we settled on a more than fair price for the ring. It was very nice not having to haggle with the store like you would with other jewelers. They understood what I wanted and made an offer in my suggested price range.
  
  Both my fiancé and I will be back to Colonial to purchase our wedding bands! It was more than great experience, it was the perfect example of how to get and keep customers coming back to a store. We will definitely be back and will 100% ask for Hilary to assist us!

  I am very pleased with my overall Colonial Jewelers experience. I started and ended my engagement ring shopping with them!
  
  My fiancé and I first started our initial engagement ring shopping with Colonial Jewelers. Hilary was the employee who started showing us initial styles for both stones and bands and did a sizing for my fiancé. Once I had a strong idea of a style in mind, I went back to Colonial Jewelers and Hilary where she taught me everything and more I needed to know about stones, bands, purchasing, etc.
  
  I started to shop around at other jewelry stores to find the best price on what ring I wanted, but I ultimately came back to Colonial because of how extremely helpful they had been. Hilary and I sat down 4 or 5 times looking at individual stones to pair with the band I selected. Once I had the perfect combination (I custom ordered the ring ... another perk of selecting Colonial Jewelers!), I negotiated a price with the store manager and we settled on a more than fair price for the ring. It was very nice not having to haggle with the store like you would with other jewelers. They understood what I wanted and made an offer in my suggested price range.
  
  Both my fiancé and I will be back to Colonial to purchase our wedding bands! It was more than great experience, it was the perfect example of how to get and keep customers coming back to a store. We will definitely be back and will 100% ask for Hilary to assist us!

  Colonial Jewelers's reply:

  Thank you so much for taking the time to write such an awesome review of Colonial Jewelers and Hilary! We are so glad that Hilary was able to make your experience shopping here so great and we appreciate your business.
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  User2572167 Sent on 04/09/2016
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  The staff was extremely helpful. Colonial jewelers absolutely had the best service when it came to helping me get what I was looking for.

  The staff was extremely helpful. Colonial jewelers absolutely had the best service when it came to helping me get what I was looking for.

  Colonial Jewelers's reply:

  Thank you so much for taking the time to write a review for Colonial Jewelers! We are so happy that you had such a positive experience working with us!
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  User2571841 Sent on 04/08/2016
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  We had an amazing experience at Colonial Jewelers. Not only are their products of absolutely top-notch quality and value, but the customer service is amazing. Every time we go there we are greeted with warmth, unmatched customer service and expertise. We worked with Sarena and she was always available to answer questions in person, by phone or even by email. She was very patient as we went through the process of picking out and buying the engagement ring. Even still when we stop by she knows us by name and is always friendly and knowledgeable. We shopped around a lot throughout Maryland and Northern Virginia and found Colonial to be the best of the best! :)

  We had an amazing experience at Colonial Jewelers. Not only are their products of absolutely top-notch quality and value, but the customer service is amazing. Every time we go there we are greeted with warmth, unmatched customer service and expertise. We worked with Sarena and she was always available to answer questions in person, by phone or even by email. She was very patient as we went through the process of picking out and buying the engagement ring. Even still when we stop by she knows us by name and is always friendly and knowledgeable. We shopped around a lot throughout Maryland and Northern Virginia and found Colonial to be the best of the best! :)

  Colonial Jewelers's reply:

  Thank you so much for taking the time to write such a nice review! We greatly appreciate your business.
• Matt Sent on 04/13/2016
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  When you go there, ask for Sarena. She is an all-star and will give you excellent service. She was always available to talk and very responsive to emails. She worked with my budget and got me an engagement ring that surpassed my expectations.

  When you go there, ask for Sarena. She is an all-star and will give you excellent service. She was always available to talk and very responsive to emails. She worked with my budget and got me an engagement ring that surpassed my expectations.

  Colonial Jewelers's reply:

  Thank you for taking the time to write such a kind review of Sarena and Colonial Jewelers. We are so happy that you had such a positive experience and we thank you for your business.
• Caitlin Sent on 04/12/2016
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  Sarena was incredibly helpful from the moment we walked in and met her! She patiently helped us narrow down what we were looking for in an engagement ring and taught us a lot about diamonds in the process! She also helped us find the wedding bands we wanted, has been extremely responsive to email, and even sent us a handwritten note in the mail! We couldn't have asked for an easier or smoother experience as we start our lives together!

  Sarena was incredibly helpful from the moment we walked in and met her! She patiently helped us narrow down what we were looking for in an engagement ring and taught us a lot about diamonds in the process! She also helped us find the wedding bands we wanted, has been extremely responsive to email, and even sent us a handwritten note in the mail! We couldn't have asked for an easier or smoother experience as we start our lives together!

  Colonial Jewelers's reply:

  Thank you for taking the time to share your experience working with Colonial Jewelers and Sarena!
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  User2572032 Sent on 04/08/2016
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  My fiance purchased my engagement ring at Colonial and it's perfect! He later explained that going into it, he had no idea what to look for. Luckily, he ended up working with Sarena. He couldn't say enough about how helpful and kind she was throughout the entire process. Since the purchase, I have taken my ring back several times to get it cleaned and the staff is always very welcoming and ready to help. Wouldn't go anywhere else!!

  My fiance purchased my engagement ring at Colonial and it's perfect! He later explained that going into it, he had no idea what to look for. Luckily, he ended up working with Sarena. He couldn't say enough about how helpful and kind she was throughout the entire process. Since the purchase, I have taken my ring back several times to get it cleaned and the staff is always very welcoming and ready to help. Wouldn't go anywhere else!!

  Colonial Jewelers's reply:

  Thank you so much for taking the time to share about your experience with Colonial Jewelers and Sarena! Thank you for your loyal business.
• Kelli Sent on 04/08/2016
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  The entire staff at Colonial Jewelers are amazing! Janenne in particular took the time to get to know both me and my fiance. She made the whole engagement ring shopping a true experience that I won't forget. She made my fiance so comfortable he keeps going back for more and I certainly am not complaining about that!!!! Can't say enough wonderful things about this place!

  The entire staff at Colonial Jewelers are amazing! Janenne in particular took the time to get to know both me and my fiance. She made the whole engagement ring shopping a true experience that I won't forget. She made my fiance so comfortable he keeps going back for more and I certainly am not complaining about that!!!! Can't say enough wonderful things about this place!

  Colonial Jewelers's reply:

  Thank you so much for taking the time to write such a kind review! We appreciate your business!
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  User2572180 Sent on 04/09/2016
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  Hey very homey and welcoming atmosphere. The staff and management were very easy to work with. I personally drove 400 miles from North Carolina to come do my business with colonial jewelers. I've worked with them in the past and will work with them in the future. Thanks again colonial jewelers!!
  BH

  Hey very homey and welcoming atmosphere. The staff and management were very easy to work with. I personally drove 400 miles from North Carolina to come do my business with colonial jewelers. I've worked with them in the past and will work with them in the future. Thanks again colonial jewelers!!
  BH

  Colonial Jewelers's reply:

  Thank you so much for your loyal support! We greatly appreciate your business.
• James Sent on 04/08/2016
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  Sarena worked with me from start to finish. She helped me narrow down the perfect ring. I feel she went above and beyond to ensure my every wish for the engagement ring was addressed. Even after the ring was purchased and my fiance said "YES", Sarena kept in touch to check on things and remind us when we were scheduled for our next cleaning and inspection.

  Sarena worked with me from start to finish. She helped me narrow down the perfect ring. I feel she went above and beyond to ensure my every wish for the engagement ring was addressed. Even after the ring was purchased and my fiance said "YES", Sarena kept in touch to check on things and remind us when we were scheduled for our next cleaning and inspection.

  Colonial Jewelers's reply:

  Thank you for taking the time to write such a kind review for Sarena and Colonial Jewelers! We appreciate your time and business.
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  User2573623 Sent on 04/11/2016
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  I worked with Hilary and she was great. Her warm smile greeted me when I first visited the store and she was very happy to show me anything I wanted to look at. I later reached out to get some details about the rings I was looking at and everyone was very fast to reply. I did ask about an upcoming sale and they said the ring would be offered during the sale, but they would be happy to offer me the price now, so they were very flexible. I also decided to engrave the ring after I bought it and they offered that complimentary, so that was a nice bonus.

  I worked with Hilary and she was great. Her warm smile greeted me when I first visited the store and she was very happy to show me anything I wanted to look at. I later reached out to get some details about the rings I was looking at and everyone was very fast to reply. I did ask about an upcoming sale and they said the ring would be offered during the sale, but they would be happy to offer me the price now, so they were very flexible. I also decided to engrave the ring after I bought it and they offered that complimentary, so that was a nice bonus.

  Colonial Jewelers's reply:

  Thank you for taking the time to write such a kind review about your experience with Hilary and Colonial Jewelers! We appreciate your business!
• Jared Sent on 04/14/2016
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  Time and time again my fiance and I have been able to walk into Colonial with an idea or a picture and have walked out with the exact piece of jewelry (or even better) we had in mind. They are able to custom make pretty much anything, and if they are unable to service you, they will go above and beyond by helping to find someone that can. Sarena is an absolute doll - we have loved every interaction we have had with her, both in person, on the phone, and through e-mail. When we are in the area, we make a point to go to Colonial just to say hi!

  Time and time again my fiance and I have been able to walk into Colonial with an idea or a picture and have walked out with the exact piece of jewelry (or even better) we had in mind. They are able to custom make pretty much anything, and if they are unable to service you, they will go above and beyond by helping to find someone that can. Sarena is an absolute doll - we have loved every interaction we have had with her, both in person, on the phone, and through e-mail. When we are in the area, we make a point to go to Colonial just to say hi!

  Colonial Jewelers's reply:

  Thank you so much for taking the time to share your experience working with Sarena and Colonial Jewelers! Thank you so much for your business!
• Frankie Sent on 04/08/2016
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  To be honest, the thought of purchasing an engagement ring and wedding bands was very intimidating. I didn't want a generic ring from a chain jeweler. I also had a limited budget as a recent college graduate. I decided to try Colonial Jewelers simply because my fiancé and I love walking through downtown Frederick where it's located.
  
  I visited by myself and immediately felt welcome into a personable yet professional environment. I clearly wasn't experienced in the task of ring shopping, but Kimberly taught me all about diamonds and helped me feel more comfortable and confident. I literally made a Pinterest account to sneak onto my fiancé's page and find pictures of rings she liked. I liked the band of one ring, but I wanted a different shape and size diamond to match my fiancé's interest and my budget. They were able to customize a ring and have it to me within weeks when I planned on proposing. They also provided me with a payment plan within my budget.
  
  The engagement ring turned out wonderfully, even better than I had imagined. They were very timely as well. Later on in our engagement, my fiancé and I found a small diamond missing from the band. I contacted Kimberly immediately and they replaced it at no cost. What a relief! I visited later with my fiancé to purchase wedding bands and they welcomed her like they did me.
  
  Needless to say, Colonial Jewelers was a great option. I wouldn't go back and change my mind if I could. Highly, highly recommended.

  To be honest, the thought of purchasing an engagement ring and wedding bands was very intimidating. I didn't want a generic ring from a chain jeweler. I also had a limited budget as a recent college graduate. I decided to try Colonial Jewelers simply because my fiancé and I love walking through downtown Frederick where it's located.
  
  I visited by myself and immediately felt welcome into a personable yet professional environment. I clearly wasn't experienced in the task of ring shopping, but Kimberly taught me all about diamonds and helped me feel more comfortable and confident. I literally made a Pinterest account to sneak onto my fiancé's page and find pictures of rings she liked. I liked the band of one ring, but I wanted a different shape and size diamond to match my fiancé's interest and my budget. They were able to customize a ring and have it to me within weeks when I planned on proposing. They also provided me with a payment plan within my budget.
  
  The engagement ring turned out wonderfully, even better than I had imagined. They were very timely as well. Later on in our engagement, my fiancé and I found a small diamond missing from the band. I contacted Kimberly immediately and they replaced it at no cost. What a relief! I visited later with my fiancé to purchase wedding bands and they welcomed her like they did me.
  
  Needless to say, Colonial Jewelers was a great option. I wouldn't go back and change my mind if I could. Highly, highly recommended.

  Colonial Jewelers's reply:

  Thank you for taking the time to write such an incredible review! We are so pleased that you had such a wonderful experience working with Kimberly. Your business is greatly appreciated.
• Rachel Sent on 04/11/2016
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  Colonial Jewelers *Sarena* in particular, was WONDERFUL to work with. I absolutely LOVE my ring, and we went back and got our wedding bands from them as well. It is a great jewelry store and we are lucky it is so close to where we live. We will continue to use Colonial Jewelers for any and all jewelry needs.

  Colonial Jewelers *Sarena* in particular, was WONDERFUL to work with. I absolutely LOVE my ring, and we went back and got our wedding bands from them as well. It is a great jewelry store and we are lucky it is so close to where we live. We will continue to use Colonial Jewelers for any and all jewelry needs.

  Colonial Jewelers's reply:

  Thank you so much for your loyalty and business! We are so happy to hear about your experience working with Sarena!
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  User2572676 Sent on 04/10/2016
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  I worked with the fabulous Janenne at Colonial! She helped design the ring of my dreams -- teaching me about diamonds and settings -- and even bringing in several loose diamonds for me to select the final, perfect stone for my custom ring. It was an amazing experience. Janenne is creative and fun to work with, and everyone at Colonial is warm and welcoming. I still stop in the store every time I'm in Frederick just to say hello! Each time I'm there they offer to check my ring and give it a nice cleaning at no charge! My ring is an absolute stunner and I couldn't be happier!

  I worked with the fabulous Janenne at Colonial! She helped design the ring of my dreams -- teaching me about diamonds and settings -- and even bringing in several loose diamonds for me to select the final, perfect stone for my custom ring. It was an amazing experience. Janenne is creative and fun to work with, and everyone at Colonial is warm and welcoming. I still stop in the store every time I'm in Frederick just to say hello! Each time I'm there they offer to check my ring and give it a nice cleaning at no charge! My ring is an absolute stunner and I couldn't be happier!

  Colonial Jewelers's reply:

  Thank you so much for taking the time to write such a kind review. We are so happy that Janenne was able to make your experience so enjoyable!
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  User2571861 Sent on 04/08/2016
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  Kimberly was wonderful to work with. She designed a custom ring so that we could have the exact look that we wanted. It turned out beautifully. We are so happy that we chose Colonial Jewlers to purchase our rings from and definitely recommend them if you are shopping!

  Kimberly was wonderful to work with. She designed a custom ring so that we could have the exact look that we wanted. It turned out beautifully. We are so happy that we chose Colonial Jewlers to purchase our rings from and definitely recommend them if you are shopping!

  Colonial Jewelers's reply:

  Thank you so much for writing such a kind review. We are happy that working with Kimberly was such a great experience for you. We greatly appreciate your business.
• Lauren Sent on 04/11/2016
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  My husband and I got both wedding bands plus engagement ring from Sarena at Colonial Jewelers. She was amazing to work with, picking up our likes and dislikes and steering us to the perfect rings for both husband and wife. The store has a great selection with the ability to quickly get more stones for viewing. The staff, especially Sarena, is helpful, courteous and welcoming. We will definitely be using them in the future.

  My husband and I got both wedding bands plus engagement ring from Sarena at Colonial Jewelers. She was amazing to work with, picking up our likes and dislikes and steering us to the perfect rings for both husband and wife. The store has a great selection with the ability to quickly get more stones for viewing. The staff, especially Sarena, is helpful, courteous and welcoming. We will definitely be using them in the future.

  Colonial Jewelers's reply:

  Thank you so much for taking the time to write such a kind review! We are so happy to hear about your positive experience working with Sarena! Thank you for your business!
• Alanna Sent on 04/28/2016
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  Jessica was wonderful and incredibly helpful! We are so happy with our wedding bands and the service we received...plus, being able to shop and be offered a beer!?!?! Amazing.

  Jessica was wonderful and incredibly helpful! We are so happy with our wedding bands and the service we received...plus, being able to shop and be offered a beer!?!?! Amazing.

  Colonial Jewelers's reply:

  Thank you so much for taking the time to share your experience working with Jessica! We are glad that she was able to make your experience so positive!
• Katherine Sent on 04/08/2016
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  I knew exactly what I wanted but didnt have the time to go in the store. Jess sent me pictures after carefully listening to what I wanted. She sent me pictures and I after a couple of back and forth I saw exactly what I wanted, Jess ordered it and delivered it to me. I LOVE the ring and am totally thrilled. Thank you, Jess and Colonial Jewelers.

  I knew exactly what I wanted but didnt have the time to go in the store. Jess sent me pictures after carefully listening to what I wanted. She sent me pictures and I after a couple of back and forth I saw exactly what I wanted, Jess ordered it and delivered it to me. I LOVE the ring and am totally thrilled. Thank you, Jess and Colonial Jewelers.

  Colonial Jewelers's reply:

  Thank you for taking the time to share your kind review!
• 
  User2577165 Sent on 04/14/2016
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  My husband and I had a wonderful experience with Janenne and Colonial Jewelers. Janenne helped my husband pick out the perfect engagement ring, and then she helped us with our wedding bands! She's the best, and we couldn't have asked for a better experience. My ring needed a repair after we got married and moved away, and again Janenne helped us take care if it.

  My husband and I had a wonderful experience with Janenne and Colonial Jewelers. Janenne helped my husband pick out the perfect engagement ring, and then she helped us with our wedding bands! She's the best, and we couldn't have asked for a better experience. My ring needed a repair after we got married and moved away, and again Janenne helped us take care if it.

  Colonial Jewelers's reply:

  Thank you so much for writing such a kind review about Colonial Jewelers and your experience working with Janenne! We appreciate your business!

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