Comfort Suites Carlisle Reviews

Reviews

• Robin Sent on 07/24/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Was a great day and everything went smoothly. We would love to have another event here some day. Staff was all very friendly and made us and all our guests feel at home. Thank you to all at comfort suites.

  Was a great day and everything went smoothly. We would love to have another event here some day. Staff was all very friendly and made us and all our guests feel at home. Thank you to all at comfort suites.
• Beth Sent on 06/20/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Sandy was wonderful to work with. She was with us every step of the way.
  Very responsive to our inquiries and allowed us to visit the site several times.
  Just a great experience.

  Sandy was wonderful to work with. She was with us every step of the way.
  Very responsive to our inquiries and allowed us to visit the site several times.
  Just a great experience.

  Comfort Suites Carlisle's reply:

  Beth,
  
  Thank you for the very nice review. It was a pleasure to work with you and your family as well. Thank you for choosing the hotel for this special event in your life.
• Tori Sent on 10/21/2017
  4.5 out of 5 rating

  4.5
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great venue! Lots of options and Meredith was so sweet, helpful, and accommodating!

  Great venue! Lots of options and Meredith was so sweet, helpful, and accommodating!
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• 
  User4836621 Sent on 06/25/2012
  4 out of 5 rating

  4.0
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  The quality of service would have been a 5 before the day of the event but we had one particular staff member that was to be in charge after the director of sales left who was not the nicest person, she was rude to my 7 year old daughter who asked for juice after the bar had closed. Also, be sure they really review the bar detail with you, our bar closed at 9:30 and we still had a good amount of guests still there, they would also not let us keep the kegs of beer that we already paid for after the bar closed, and the kegs were self serve. The food was excellent, the director of sales was great as well, just that one person put a damper on the day, bad day or not you don't bring it to work.

  The quality of service would have been a 5 before the day of the event but we had one particular staff member that was to be in charge after the director of sales left who was not the nicest person, she was rude to my 7 year old daughter who asked for juice after the bar had closed. Also, be sure they really review the bar detail with you, our bar closed at 9:30 and we still had a good amount of guests still there, they would also not let us keep the kegs of beer that we already paid for after the bar closed, and the kegs were self serve. The food was excellent, the director of sales was great as well, just that one person put a damper on the day, bad day or not you don't bring it to work.

  Comfort Suites Carlisle's reply:

  Thank you for your review. We have addressed all issues that were brought to our attention so that these issues do not re-accure. I do apologize to you for any inconveniences. Thank you again.