Cornell's Jewelers Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
18 reviews
93% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Katy D. Sent on 07/28/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Friendly and not pushy
Jenna did a great job putting my fiancé at ease while ring shopping. Best looking jewelry compared with other jewelry stores. Everyone was professional and kind. We found beautiful rings!Jenna did a great job putting my fiancé at ease while ring shopping. Best looking jewelry compared with other jewelry stores. Everyone was professional and kind. We found beautiful rings! -
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Jessica W. Sent on 08/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Personal Experience, Beautiful Jewelry
My fiancé hunted around trying to find the ring he wanted to propose to me with. He said when got to Cornell’s, instead of feeling like he was on a manufacturing line like he had elsewhere, he felt like he was with friends. He worked with Morgan and she helped him find me the perfect ring. I got to meet her and work with her when we went back for our wedding bands. Every time we go we are greeted and taken care of like family. On top of the incredible service we received beautiful jewelry, that’s just right for us, at a great price. I highly recommend going to Cornell’s for your jewelry needs. And ask for Morgan because she’s extremely knowledgeable about the products they offer, has a knack for understanding exactly what you want and giving you perfect options, makes a very important purchase feel as personal as it should, and most of all is kind and caring.My fiancé hunted around trying to find the ring he wanted to propose to me with. He said when got to Cornell’s, instead of feeling like he was on a manufacturing line like he had elsewhere, he felt like he was with friends. He worked with Morgan and she helped him find me the perfect ring. I got to meet her and work with her when we went back for our wedding bands. Every time we go we are greeted and taken care of like family. On top of the incredible service we received beautiful jewelry, that’s just right for us, at a great price. I highly recommend going to Cornell’s for your jewelry needs. And ask for Morgan because she’s extremely knowledgeable about the products they offer, has a knack for understanding exactly what you want and giving you perfect options, makes a very important purchase feel as personal as it should, and most of all is kind and caring. -
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Catherine Sent on 01/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easiest decision we made was starting with Cornell's!
Working with Cornell's for my engagement ring and our wedding bands was the easiest vendor selection we had because of my husband's family's long history working with Morgan. Cornell's made every step of this process so much fun and so easy, and they were very helpful and consultative at every step. We trust them completely, and they have gained lifelong customers, even though we don't live in Rochester!Working with Cornell's for my engagement ring and our wedding bands was the easiest vendor selection we had because of my husband's family's long history working with Morgan. Cornell's made every step of this process so much fun and so easy, and they were very helpful and consultative at every step. We trust them completely, and they have gained lifelong customers, even though we don't live in Rochester! -
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Chelsie Sent on 01/29/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Honestly, I had barely any idea that my fiance was looking into rings, or where he was going... he went to Cornell's with little to no idea how to go about this, and he left a month or so later with the most beautiful, unique, and classic engagement ring! I was 100% surprised and completely amazed by the choice. The wonderful people at Cornell's gave me a classic and elegant pear shaped diamond ring!Honestly, I had barely any idea that my fiance was looking into rings, or where he was going... he went to Cornell's with little to no idea how to go about this, and he left a month or so later with the most beautiful, unique, and classic engagement ring! I was 100% surprised and completely amazed by the choice. The wonderful people at Cornell's gave me a classic and elegant pear shaped diamond ring! -
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Lala Sent on 08/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Outstanding Service & Quality
My now husband went in with a photo of an engagement ring I loved and Cornell's was able to custom make my dream ring. Daniela made the process really easy and was very friendly and accommodating. He loved the experience and would highly recommend!My now husband went in with a photo of an engagement ring I loved and Cornell's was able to custom make my dream ring. Daniela made the process really easy and was very friendly and accommodating. He loved the experience and would highly recommend! -
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Michelle B. Sent on 06/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great customer service
I worked with Janice from Cornell's for my band selection and saw her intermittently for ring cleanings and inspections. She is always amazing to work with, gives great advice on keeping my Simon G engagement ring and wedding band looking beautiful, and goes above and beyond every time I'm there. I have been very happy with Cornell's. They have a lifelong customer.I worked with Janice from Cornell's for my band selection and saw her intermittently for ring cleanings and inspections. She is always amazing to work with, gives great advice on keeping my Simon G engagement ring and wedding band looking beautiful, and goes above and beyond every time I'm there. I have been very happy with Cornell's. They have a lifelong customer. -
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Blaise Sent on 04/26/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiance' went to Cornell's to select my engagement ring because of their reputation as the top jeweler in Rochester. After we went back to choose our wedding bands, the service we received from the Michael, David, and the sales associates was extraordinary and we are now lifelong customers. It feels extra special to have a Cornell's ring on my hand!My fiance' went to Cornell's to select my engagement ring because of their reputation as the top jeweler in Rochester. After we went back to choose our wedding bands, the service we received from the Michael, David, and the sales associates was extraordinary and we are now lifelong customers. It feels extra special to have a Cornell's ring on my hand! -
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User5975884 Sent on 10/07/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cornells went above and beyond to get me the exact ring I wanted. Really happy with their service!Cornells went above and beyond to get me the exact ring I wanted. Really happy with their service! -
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Cassandra Sent on 01/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We went to Cornell's during their bridal event and worked with Michael Cornell. We were both so pleased with the service that he provided and how quickly he was able to find what we were looking for. We found both of our wedding rings at Cornell's and we could not be happier! I would highly recommend Cornell's to anyone!We went to Cornell's during their bridal event and worked with Michael Cornell. We were both so pleased with the service that he provided and how quickly he was able to find what we were looking for. We found both of our wedding rings at Cornell's and we could not be happier! I would highly recommend Cornell's to anyone! -
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Jennifer Sent on 09/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I bought our wedding bands at Cornell's and had a great experience each visit. They even examined my engagement ring, which was purchased through a different vendor, and noticed that some of the small stones were loose. I'm thankful that they caught this, otherwise I might be missing some stones! I attended a special event and, with the help of one of the employees, was able to find the perfect band to accompany my engagement ring. I would highly recommend this jeweler, and plan to return for future purchases.My husband and I bought our wedding bands at Cornell's and had a great experience each visit. They even examined my engagement ring, which was purchased through a different vendor, and noticed that some of the small stones were loose. I'm thankful that they caught this, otherwise I might be missing some stones! I attended a special event and, with the help of one of the employees, was able to find the perfect band to accompany my engagement ring. I would highly recommend this jeweler, and plan to return for future purchases. -
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April Sent on 02/23/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael made this experience very easy and fun! He worked with us within our budget and gave suggestions to make the best choice for the rings we chose. The jewelry was amazing and so much fun to try on.Michael made this experience very easy and fun! He worked with us within our budget and gave suggestions to make the best choice for the rings we chose. The jewelry was amazing and so much fun to try on. -
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Deanna Sent on 08/10/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you want to feel like a queen, go to Cornell 's Jewelers. The store is beautiful, the jewelers pamper you and it just feels luxurious. I ordered my rings about a month before the wedding and they were great to get them in on time and engraved.If you want to feel like a queen, go to Cornell 's Jewelers. The store is beautiful, the jewelers pamper you and it just feels luxurious. I ordered my rings about a month before the wedding and they were great to get them in on time and engraved. -
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My Sent on 12/06/20114.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got my husband wedding band at Cornell. We love this jeweler. Their prices are a little high but their customer services more made up for this.
We shopped around at a couple more jeweler and came back to purchase my husband ring there.
We worked with Patty and I love her. She is so friendly, never pushy and we never felt and pressure to buy. She is the reason why we came back. If you go to Cornell jeweler ASK for PATTY.We got my husband wedding band at Cornell. We love this jeweler. Their prices are a little high but their customer services more made up for this.
We shopped around at a couple more jeweler and came back to purchase my husband ring there.
We worked with Patty and I love her. She is so friendly, never pushy and we never felt and pressure to buy. She is the reason why we came back. If you go to Cornell jeweler ASK for PATTY. -
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User3004347 Sent on 03/15/20174.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We had a wonderful experience with Cornell Jewelers! We worked closely with them to create a custom engagement ring and wedding band. They listened well, were respectful of our choices, and managed the time well. They gave my fiance a discount on the diamond he purchased because they believed it'd be the best choice for my ring! (My fingers are large, so my ring is large and a smaller diamond would have looked odd.) I always feel underdressed when I visit them, but they have never made me feel unwelcome or out of place. Janice is fantastic!We had a wonderful experience with Cornell Jewelers! We worked closely with them to create a custom engagement ring and wedding band. They listened well, were respectful of our choices, and managed the time well. They gave my fiance a discount on the diamond he purchased because they believed it'd be the best choice for my ring! (My fingers are large, so my ring is large and a smaller diamond would have looked odd.) I always feel underdressed when I visit them, but they have never made me feel unwelcome or out of place. Janice is fantastic! -
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Nicole Sent on 12/12/20164.1 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great selection! Would recommend them for jewelry!Great selection! Would recommend them for jewelry! -
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A Sent on 08/06/20103.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We love our rings, they're exactly what we wanted. I'm sure we could have found something less expensive but we're hoping that this is just the beginning of a relationship with a jeweler for years to come. I only wish I didn't have to give back my ring so many times (one time to fit the band perfectly, the other to soder the band and engagement ring together.)We love our rings, they're exactly what we wanted. I'm sure we could have found something less expensive but we're hoping that this is just the beginning of a relationship with a jeweler for years to come. I only wish I didn't have to give back my ring so many times (one time to fit the band perfectly, the other to soder the band and engagement ring together.) -
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Abigail Sent on 06/23/20093.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
My husband bought my engagement ring here and we went back for our wedding bands. We found his wedding band at a different place for a lower cost and they matched it. They also searched for my matching band, so it worked out perfectly. They were very responsive to our needs and provided great service.My husband bought my engagement ring here and we went back for our wedding bands. We found his wedding band at a different place for a lower cost and they matched it. They also searched for my matching band, so it worked out perfectly. They were very responsive to our needs and provided great service. -
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Barbara Sent on 10/09/20083.2 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 2.0 out of 5 rating
They were amazing!!!They were amazing!!! -
Quality of service
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