CouplesOnCakes Reviews
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Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
35 Reviews
95% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
![CouplesOnCakes - 1](https://cdn0.weddingwire.com/review/9925/original/640/jpg/765299.jpeg)
![CouplesOnCakes - 2](https://cdn0.weddingwire.com/review/1598/original/640/jpg/228951.jpeg)
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User photos
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Mallory D. Sent on 03/23/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Quality Piece from Quality People
Brian from CouplesonCakes was generous enough to be a part of a wedding giveaway that we won in memory of my father who passed when I was young. From the very beginning Brian was responsive, accommodating and professional. We couldn't be more grateful for how our piece turned out, we were able to individualize it to represent us truly as a couple. I am amazed at the detail and beauty of the porcelain cake topper. If you are looking to hire a genuinely kind and thorough business for your wedding decor/details, you don't need to look any further than CouplesonCakes. Thank you again for showing us your kindness and expertise. We can't wait to show it off!Brian from CouplesonCakes was generous enough to be a part of a wedding giveaway that we won in memory of my father who passed when I was young. From the very beginning Brian was responsive, accommodating and professional. We couldn't be more grateful for how our piece turned out, we were able to individualize it to represent us truly as a couple. I am amazed at the detail and beauty of the porcelain cake topper. If you are looking to hire a genuinely kind and thorough business for your wedding decor/details, you don't need to look any further than CouplesonCakes. Thank you again for showing us your kindness and expertise. We can't wait to show it off! -
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Emily Sent on 06/20/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brian at Couples on Cakes did an amazing job customizing our topper. I had just about everything customized, and he worked with me through many emails to get exactly the shades I wanted. He was also very prompt, as I received my order only 9 days after placing it, including customization and shipping time.Brian at Couples on Cakes did an amazing job customizing our topper. I had just about everything customized, and he worked with me through many emails to get exactly the shades I wanted. He was also very prompt, as I received my order only 9 days after placing it, including customization and shipping time.-
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Harper W. Sent on 04/16/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service, even greater product!
CouplesOnCakes was the wedding topper vendor I used and they were fantastic! After submitting my request to them with the certain specifications, they emailed me asking questions and making sure I was getting what I wanted. They were very pleasant and helpful. They asked for pictures so they could be exact. The wait time was about 3-4 weeks. The end result was exactly what I wanted! They did everything I requested and it looks so beautiful! The money spent on it was definitely worth it! I highly recommend CouplesOnCakes if you want a well made, beautiful, detailed, keep sake, cake topper, that looks like you and your fiancé!CouplesOnCakes was the wedding topper vendor I used and they were fantastic! After submitting my request to them with the certain specifications, they emailed me asking questions and making sure I was getting what I wanted. They were very pleasant and helpful. They asked for pictures so they could be exact. The wait time was about 3-4 weeks. The end result was exactly what I wanted! They did everything I requested and it looks so beautiful! The money spent on it was definitely worth it! I highly recommend CouplesOnCakes if you want a well made, beautiful, detailed, keep sake, cake topper, that looks like you and your fiancé! -
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Robert P. Sent on 05/23/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantasy Fairy Wedding Cake Topper
I ordered this topper for my and my fiancees wedding. I made a request on painting the fairy's hair. I was contacted by Brian as to exactly what shade of brown I wanted.Dark brown may be too dark for someone.Now this is attention to detail. He was very polite and wanted to make sure we got exactly what we wanted.We emailed back and forth about 3 times. The topper came in today and it is Beautiful. It is exactly what we wanted. This company and its employees are fantastic. Thank you for helping make my wedding perfect.I ordered this topper for my and my fiancees wedding. I made a request on painting the fairy's hair. I was contacted by Brian as to exactly what shade of brown I wanted.Dark brown may be too dark for someone.Now this is attention to detail. He was very polite and wanted to make sure we got exactly what we wanted.We emailed back and forth about 3 times. The topper came in today and it is Beautiful. It is exactly what we wanted. This company and its employees are fantastic. Thank you for helping make my wedding perfect. -
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Kate B. Sent on 11/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love love love!!
Brian was so helpful and super responsive to every question I had (there were a few)! We love the cake toppers - they are very high quality and a momento we can keep after the wedding as well. Highly recommend!Brian was so helpful and super responsive to every question I had (there were a few)! We love the cake toppers - they are very high quality and a momento we can keep after the wedding as well. Highly recommend! -
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Kylie Sent on 09/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Purchased a cake knife set & posted to Australia, they were lovely & posted so quickly highly recommendedPurchased a cake knife set & posted to Australia, they were lovely & posted so quickly highly recommended -
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Brittany Sent on 05/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I absolutely love our cake topper! It is everything i asked for! They were very responsive and willing to go the extra mile to make our wedding day one to remember! We will be married june 9th and i cannot wait to see the topper on top of my cake!I absolutely love our cake topper! It is everything i asked for! They were very responsive and willing to go the extra mile to make our wedding day one to remember! We will be married june 9th and i cannot wait to see the topper on top of my cake! -
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Michael Sent on 07/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you so much for the perfect wedding toppers. I needed the toppers quickly, someone had dropped the ball and I had less than a week to arrange for them. Brian rushed my custom order on Monday and I had them in hand by Wednesday! I can't thank him and his staff enough, they are truly the perfect cake toppers! Thank You!! I highly recommend CouplesOnCakes.com !Thank you so much for the perfect wedding toppers. I needed the toppers quickly, someone had dropped the ball and I had less than a week to arrange for them. Brian rushed my custom order on Monday and I had them in hand by Wednesday! I can't thank him and his staff enough, they are truly the perfect cake toppers! Thank You!! I highly recommend CouplesOnCakes.com ! -
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Brittany Sent on 04/22/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Placed a custom order letting them know it was a rush. Had purchased a similar item from another vendor but never got it. Couple on cupcakes got it done and shipped within a few days. The work was excellent would recommend to everyone!Placed a custom order letting them know it was a rush. Had purchased a similar item from another vendor but never got it. Couple on cupcakes got it done and shipped within a few days. The work was excellent would recommend to everyone! -
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Marilyn Sent on 05/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband & I wanted something unique for our wedding cake topper. He is in the SCA and even though not a knight rank, he has fought with shield & sword in tournaments. we met on Everquest 2 and I wanted a topper that would bring together both of our alts in the game & real life. I saw the Knight & Fairy topper & we both knew this was the cake topper. When i ordered it i received an email from Brian asking if I would like to have the hair coloured to match ours. Heck Yea! When it came it was more than we both expected. Beautiful, graceful, our hair matched theirs. When it was time to figure out what type of wedding cake (we had the topper before we knew what design our cake was going to be, and the cake was another design we found online) the baker loved it too! And at the wedding everyone there said they never seen anything so beautiful and unique before. It is now in a cherished spot next to our wedding photos in the curio. Thank you for a wonderful piece of art!!!! It was truely the topper to our wedding cake!My husband & I wanted something unique for our wedding cake topper. He is in the SCA and even though not a knight rank, he has fought with shield & sword in tournaments. we met on Everquest 2 and I wanted a topper that would bring together both of our alts in the game & real life. I saw the Knight & Fairy topper & we both knew this was the cake topper. When i ordered it i received an email from Brian asking if I would like to have the hair coloured to match ours. Heck Yea! When it came it was more than we both expected. Beautiful, graceful, our hair matched theirs. When it was time to figure out what type of wedding cake (we had the topper before we knew what design our cake was going to be, and the cake was another design we found online) the baker loved it too! And at the wedding everyone there said they never seen anything so beautiful and unique before. It is now in a cherished spot next to our wedding photos in the curio. Thank you for a wonderful piece of art!!!! It was truely the topper to our wedding cake! -
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Tiffany Sent on 11/06/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent product for the price! Timely. Had my order of 8 individual/customized compacts in less than 5 days. No extra cost. Seller extremely responsive through the Etsy App. Would order again!Excellent product for the price! Timely. Had my order of 8 individual/customized compacts in less than 5 days. No extra cost. Seller extremely responsive through the Etsy App. Would order again! -
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Tracy Sent on 10/31/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered a CUSTOMIZED cake topper less than 2 weeks away from our wedding . I did not get an email confirmation. A week later I called to check on order- it was shipped that day! It's perfect! Colors, style, painting!! Could not be happier. Wedding 4 days away.I ordered a CUSTOMIZED cake topper less than 2 weeks away from our wedding . I did not get an email confirmation. A week later I called to check on order- it was shipped that day! It's perfect! Colors, style, painting!! Could not be happier. Wedding 4 days away. -
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Chelsea Sent on 11/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used thus vendor for some pieces I needed to complete a project. They were very responsive to my specific needs and worked with me to find a custom solution for what I was looking for.I used thus vendor for some pieces I needed to complete a project. They were very responsive to my specific needs and worked with me to find a custom solution for what I was looking for. -
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Regiane Sent on 11/06/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was shopping around for a cake topper, and I found their website. After talking with Brian over a 2 or 3 emails, I ordered a customized cake topper and an engraved serving set from CouplesOnCakes. Wow, wow, wow. They were both way better than I expected. This cake topper looks like it was actually made and treated with care and pride. Also, the price was beyond reasonable, better than any other site I found, and they offered more customization options. My husband has a beard and nobody would customize that on our cake topper. But CouplesOnCakes did, at it only cost a few bucks. It actually looks like a real beard! They are a talented bunch. I'm downright happy and overall impressed. If you don't order from this crew, you're making a huge mistake. And THANK YOU! to the folks at CouplesOnCakes, you guys are all-stars. Also a special shout-out to Brian and Jon, you guys are the best!I was shopping around for a cake topper, and I found their website. After talking with Brian over a 2 or 3 emails, I ordered a customized cake topper and an engraved serving set from CouplesOnCakes. Wow, wow, wow. They were both way better than I expected. This cake topper looks like it was actually made and treated with care and pride. Also, the price was beyond reasonable, better than any other site I found, and they offered more customization options. My husband has a beard and nobody would customize that on our cake topper. But CouplesOnCakes did, at it only cost a few bucks. It actually looks like a real beard! They are a talented bunch. I'm downright happy and overall impressed. If you don't order from this crew, you're making a huge mistake. And THANK YOU! to the folks at CouplesOnCakes, you guys are all-stars. Also a special shout-out to Brian and Jon, you guys are the best! -
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Felicia Sent on 06/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a problem uploading a photo of myself and my fiancé. I left my email in the comments section and within an hour they emailed me so I could email the photo to them. I had searched high and low for an interracial cake topper that fit us. Most were not able to be customized. They were able to nail the hair color, skin tone, shoes and flowers to my exact wedding colors. I am very happy and highly recommend couples on cakes??????I had a problem uploading a photo of myself and my fiancé. I left my email in the comments section and within an hour they emailed me so I could email the photo to them. I had searched high and low for an interracial cake topper that fit us. Most were not able to be customized. They were able to nail the hair color, skin tone, shoes and flowers to my exact wedding colors. I am very happy and highly recommend couples on cakes?????? -
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Janine Sent on 08/23/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered a beautiful wedding topper. I wanted to have a few things customized especially the shoes of the bride. I provided photos of the shoes, and it was better than anything I could have asked for. The color was spot on! And when I had a mini freak out about when the topper was to arrive Brian came to my rescue, and assured me that my topper would be on its way within the a week and a half. And he was right. I also want to shout out Danielle! You got the shoes perfectly!I ordered a beautiful wedding topper. I wanted to have a few things customized especially the shoes of the bride. I provided photos of the shoes, and it was better than anything I could have asked for. The color was spot on! And when I had a mini freak out about when the topper was to arrive Brian came to my rescue, and assured me that my topper would be on its way within the a week and a half. And he was right. I also want to shout out Danielle! You got the shoes perfectly! -
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Janice Sent on 08/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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I am head over heels with this purchase! Great detail! I am so excited to see this atop my wedding cake in a couple weeks! I highly recommend this product! Truly worth every penny! Thank you so much CouplesonCake!!!I am head over heels with this purchase! Great detail! I am so excited to see this atop my wedding cake in a couple weeks! I highly recommend this product! Truly worth every penny! Thank you so much CouplesonCake!!! -
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Kimberly Sent on 06/17/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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As an Interior Designer I am a perfectionist and always looking for the absolute best. The cake topper from Couplesoncake.com was exactly the elegant monogram topper for my daughter's Wedding cake. SO HAPPY and Jon and Brian were so helpful. The greatest was it was 1/3 of the cost of other wedding sites!! Thank you!As an Interior Designer I am a perfectionist and always looking for the absolute best. The cake topper from Couplesoncake.com was exactly the elegant monogram topper for my daughter's Wedding cake. SO HAPPY and Jon and Brian were so helpful. The greatest was it was 1/3 of the cost of other wedding sites!! Thank you! -
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Ashley Sent on 05/05/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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CouplesOnCakes did a fantastic job! We are so pleased with our cake topper! They accommodated all our requests and made us (and our dog) look exactly the way we asked! I would absolutely recommend CouplesOnCakes to anyone looking for a cake topper and beautiful keepsake.CouplesOnCakes did a fantastic job! We are so pleased with our cake topper! They accommodated all our requests and made us (and our dog) look exactly the way we asked! I would absolutely recommend CouplesOnCakes to anyone looking for a cake topper and beautiful keepsake. -
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Marinda Sent on 03/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Couples on Cakes were amazing to work with! Great customer service! My cake topper was better then I could of imagined!! I paid the $ to have the hair color changed, I have reddish hair and was worried the red paint might be too red. I sent them a couple pictures and they matched it perfectly!!! I would recommend this place for sure. Did I mention they were the cheapest I found. A lot of companies had this cake topper but they were the cheapest! Thanks again, Couples on Cakes, Job well done.Couples on Cakes were amazing to work with! Great customer service! My cake topper was better then I could of imagined!! I paid the $ to have the hair color changed, I have reddish hair and was worried the red paint might be too red. I sent them a couple pictures and they matched it perfectly!!! I would recommend this place for sure. Did I mention they were the cheapest I found. A lot of companies had this cake topper but they were the cheapest! Thanks again, Couples on Cakes, Job well done. -
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Lucas Sent on 02/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Fast delivery. And I was very pleased with the results.Fast delivery. And I was very pleased with the results. -
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User2118712 Sent on 05/04/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I ordered a customized cake topper for my wedding in October and could not be more pleased with how it turned out. Jon stayed in touch with me and answered all and any emails within a day and the woman who does the customizations called to confirm details so that they were sure it was exactly what i wanted. I would absolutely use this company again and i highly recommend them!!!I ordered a customized cake topper for my wedding in October and could not be more pleased with how it turned out. Jon stayed in touch with me and answered all and any emails within a day and the woman who does the customizations called to confirm details so that they were sure it was exactly what i wanted. I would absolutely use this company again and i highly recommend them!!! -
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User2263633 Sent on 08/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Couplesoncakes.com is a great company!
My niece was getting married in Seattle and the day before we left NJ she called me in a panic because it was going to be unseasonably hot there, the wedding was outside and she thought everyone was going to melt. She had a lot to do so I told her I would take care of it after a frantic search on the internet I found some paper fans on Amazon but there wasn't enough time to ship them to me so I contacted the vendor to see if I could arrange to get them shipped to Seattle directly. To cut a long story short, it was too late to ship the fans but Jon came up with a solution and we ended up with 100 fans packed in our suitcase 3 hours later. The service was amazing and Jon's willingness to think outside of the box was truly appreciated by me and 100 hot people in Seattle!Couplesoncakes.com is a great company!
My niece was getting married in Seattle and the day before we left NJ she called me in a panic because it was going to be unseasonably hot there, the wedding was outside and she thought everyone was going to melt. She had a lot to do so I told her I would take care of it after a frantic search on the internet I found some paper fans on Amazon but there wasn't enough time to ship them to me so I contacted the vendor to see if I could arrange to get them shipped to Seattle directly. To cut a long story short, it was too late to ship the fans but Jon came up with a solution and we ended up with 100 fans packed in our suitcase 3 hours later. The service was amazing and Jon's willingness to think outside of the box was truly appreciated by me and 100 hot people in Seattle! -
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User2037779 Sent on 02/12/20155 out of 5 rating
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The guys at Couples on Cakes are top notch. I truly cannot recommend them enough. They reassured me my customized cake topper would arrive at my doorstep in time for my wedding, and indeed it did. Jon also kept in touch with me throughout the entire process, making certain I did not have any stress added to my life.
If you want something unique and special that you will keep for a lifetime and possibly pass on to future generations, check these guys out. You will not be disappointed!The guys at Couples on Cakes are top notch. I truly cannot recommend them enough. They reassured me my customized cake topper would arrive at my doorstep in time for my wedding, and indeed it did. Jon also kept in touch with me throughout the entire process, making certain I did not have any stress added to my life.
If you want something unique and special that you will keep for a lifetime and possibly pass on to future generations, check these guys out. You will not be disappointed! -
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Diane Sent on 03/12/20145 out of 5 rating
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I am thrilled with our cake topper - it is actually much cuter than I could have imagined! This vendor was quick to respond to my questions/concerns and very profesional.I am thrilled with our cake topper - it is actually much cuter than I could have imagined! This vendor was quick to respond to my questions/concerns and very profesional. -
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