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Crystal Gardens Reviews

Crystal Gardens View more information

Reviews

4.7 out of 5 rating
4.7 out of 5 rating
117 Reviews
93% recommend it
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Awards

117
Weddingwire
4.7/5 117 reviews
Google
4.5/5 430 reviews
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    Michael A. Sent on 05/06/2024
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    Excellent wedding venue

    We just had a wedding here and it was an excellent experience in all areas. Food wa too notch and guests said it was some of the best banquet food they’ve had.
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    Julia M. Sent on 04/25/2022
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    Highly Recommend

    Highly recommend! Amazing service!
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    Brette B. Sent on 03/21/2022
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    Best night ever

    Had my wedding this past weekend. I cannot say enough great things about them. Planning was easy, thank you Val and Erica! Our day of coordinator, Barb, was fantastic. Terri was just wonderful and so helpful during dinner and cake cutting. Colleen, our bartender, did an amazing job all night. The food was phenomenal! Thank you to all the staff who helped make our night magical. It was perfect in every way!
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  • Rachel
    Rachel B. Sent on 06/27/2021
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    Book Crystal Gardens for your next event!

    Crystal Gardens was absolutely amazing from start to finish with our wedding day! We unfortunately were one of the couples that had to push their wedding day back due to COVID-19, but everyone at Crystal Gardens was so helpful and accommodating with our situation! We worked with Valerie for getting all of the details set for the day of and she was always very quick, responsive, and so helpful with all of our questions. On the day of the wedding, the entire staff (head captain, wait staff, bartenders, chef, etc.) was so kind and made sure that everything ran so smoothly without us or any of our guests having to worry about anything. I would definitely recommend Crystal Gardens to anyone who is looking to have an event!
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    Macie Sent on 05/28/2019
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    Crystal Gardens Banquet Center

    It’s absolutely gorgeous and they have great deals and packages to make it more affordable! Jessica was very very helpful throughout our planning!
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    Nicholas Sent on 11/25/2019
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    We had a beautiful wedding at Crystal Gardens!

    My husband and I had our ceremony and reception at Crystal Gardens this past Friday. I cannot put into words how perfect our day was! The staff here is incredible. From our first meeting with Valerie, we knew we had found our venue. She is so knowledgeable, punctual, and attentive to every email, question, or concern. She really put my concerns at ease!

    The day of our wedding, Barbara was our ceremony coordinator. She was fantastic. She greeted us at the door and explained everything that was going to happen. She pinned boutonnières, set up sand ceremony tables, had a box of goodies in case anyone needed some hairspray or adjustment. She even ended up making a boutonnière out of what we had because we ended up with one short! She was even there at the end of the night to say everything was all set.

    Evan was our reception coordinator. He introduced himself during cocktail hour and said if we had any questions or concerns to let him know. Well, we ended up needing to push up our entrance into the reception room a bit early because pictures went faster than we had anticipated. He was more than accommodating and explained exactly how it would work. He even went over everything with our DJ so I wouldn’t have to stress about making a last minute change.

    Gina was our bartender. She was a pro. She handled my guests with such an incredible demeanor! She was funny and super efficient. Every time I came near the bar, she had my drink ready to go without me having to ask! I must admit, I thought this was because I was a groom but apparently she did that with several of our main guests!! Closer to the end of the night, I asked her to find someone to box up some of the cake because I hadn’t had any at that point (I love wedding cake!). She did exactly that and as we were leaving at the end of the night I was handed a huge box of delicious cake!!

    Our guests have flooded us with text messages, phone calls, and emails about how wonderful the venue was. They complimented to opulence of the rooms, the top notch staff, and the incredible food. We did family style and everyone had a great experience during dinner. The food was hot, delicious, and beautifully presented.

    I cannot say enough good things about Crystal Gardens. Everyone knows exactly how to throw an incredible wedding or event.

    Thank you, thank you, thank you for making our day the wedding we’ve always imagined!!
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    Margaret R. Sent on 09/25/2019
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    Had a wonderful experience

    I love this venue
    They take care of all your worries
    I would recommend this venue for your wedding
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    Katie Sent on 09/07/2019
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    Great venue

    We got married here and had our reception here. It was great to have everything together with such great help from everyone there. Great food, great package deals, pretty ceremony location, and amazing time had by all!!
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    Karen Sent on 06/04/2018
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    From the moment we arrived that morning until we left that night the staff at Crystal Gardens made sure we had everything we needed. They were very professional and made my wedding day effortless. The venue is breaand worth every penny. ( they were actually less expensive than every other venue we checked out.) The buffet , the full bar, the DJ service was all top notch! Highly recommended!
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    Anna Sent on 01/06/2018
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    I can’t say enough good things about Crystal Gardens. I was planning my wedding reception from out of state and the staff at Crystal Gardens made the entire process so easy and enjoyable. My coordinator always responded to my emails within a few hours l and went above and beyond to ensure I was happy with all the little details of my day. They provided insight and advice and helped bring my vision to life! The service staff was also so attentive and polite, they truly did everything to ensure I was well taken care of. My guests loved the food and the cake they made for me was stunning. My day of coordinator was organized and ready to jump in and help when some last minute changes popped up with my officiant. Everyone at Crystal Gardens was just so nice and accommodating. I couldn’t have asked for a better experience and I’m so thankful for the amazing work they did!
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    Tamara Sent on 01/07/2018
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    I am SO incredibly happy that we chose to go with Crystal Gardens for our wedding on 10/21/2017! The service was stellar, the food was fantastic (the prime rib was one of the best I've ever had!), and the venue was beautiful! We worked with Valerie leading up to our big day and she was so patient and helpful in answering all of our questions. Our coordinator, Barb, was also super helpful in making sure the day went smoothly. The servers in our reception hall were fast and efficient. As the bride and groom we had our own "go-to" person that was so attentive to anything we asked for. The bartender remembered my drink order every time I went for a refill and being the only bartender,I was quite impressed! An employee even helped to remove a bead from my nephews ear during our ceremony! (Apparently our nuptials were not entertaining enough to a 6 year old!) They truly go above and beyond here to make your day perfect! As for the price, we looked at a couple of venues where we would have paid the some that we had paid at Crystal Gardens for ONLY the venue. Here, this included the venue, food, open bar, chapel for our ceremony (this was actually a small amount extra but the total price was still less than we would have spent anywhere else), and we got to choose three things to include in our price. They give you a list when you first inquire including things like DJ, cake, invitations, etc. that you can add without paying extra but they also let you substitute. We went with cake, chair covers, and a bar upgrade. We also got our invitations through them at a discounted rate because we had booked there. There is a financial minimum for the size room we chose, meaning we had to pay for a minimum number of people even if fewer people RSVP'd. However, they let you take that money you pay to make up the difference and apply it towards something else so you're not paying "empty dollars." We added a champagne toast for the room and a fall dessert table. They are amazing!
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    Jordyn Sent on 10/26/2017
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    We had a wonderful experience with CG as our venue for our wedding reception in September 2017. Everything was stellar! The service, the food, the cake, the drinks, the atmosphere, everything. We would highly recommend this venue to anyone looking for a beautiful place to host their wedding ceremony and/or reception!
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    Sara Sent on 06/02/2017
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    We are so happy that we booked with Crystal Gardens for our wedding on May 26, 2017! They made the process simple and were extremely helpful with all our concerns and questions. We got the wedding package which allows you to choose items to be included (such as DJ, chair covers, photo booth, invitations, wedding cake, etc) and we loved how most everything was then taken care of. You really don't have to worry about much because they coordinate everything, even the ceremony had a coordinator, Barb, that was awesome! They responded quickly with any questions we had and handled everyone during the ceremony and reception. Our special day went better than I had envisioned!
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    Michelle Sent on 02/28/2017
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    Crystal Gardens was professional and attentive from the start. From the first time I contacted Valerie she was extremely friendly and helpful. She was quick to respond to my many questions and even planned a special meal tasting for us as we missed the planned ones. We had our wedding here in January, 2017 so we could not use the outdoor chapel but they offered to bring the chiavari chairs in for us (with a small fee) to make the inside ceremony room look more elegant. It was perfect. We did the plated entre (steak and chicken) with the Julian vegetables and red skin potatoes which were wonderful. The guest feedback was great on the food and we enjoyed it too. They also went above and beyond by having the piano in the lobby tuned before our wedding so we could have someone playing it while guests were arriving and in between the ceremony and reception. They were so easy to work with and outranked any other venue. They also provide you with a planner for the day of the wedding to keep you on schedule and direct you as to what you should be doing. I loved that because you plan and plan but when the day is here- you can’t remember everything and keep track of everyone. As a bride, it was so helpful and provided a peace of mind to not have to worry about everyone else. I would recommend this venue to anyone.
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    T Sent on 11/21/2016
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    I highly recommend Crystal Gardens to anyone planning a wedding that wants the event to go smooth and enjoy being taken care of. Customer service was incredible from the initial consultation all the way to the end of the wedding reception. We started with a wedding package through the venue and literally hired the rest of our vendors through referral. It was so nice to know that the cake was taken care of, that we didn't have to rent chair covers, and that staff was available to help with our big day instead of relying on family - we wanted all of our friends and family to celebrate not work. Running out of beverages at our bar was a huge concern and the Crystal Gardens representatives were right in stating that they will NOT run out! It was so convenient for our guests to travel to one venue for the ceremony and reception. Our wedding was a smashing success!
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    Ryan Sent on 11/01/2016
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    My now wife and I had a wonderful time having our wedding ceremony and reception at Crystal Gardens. Both ourselves and our guests had nothing, but great things to say across the board about our experience. The planning of the event was also very easy and Crystal Gardens was always responsive when we had questions. 100% would recommend to other couples.
  • User7159155 Sent on 10/12/2016
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    This was the best experience ever! They can do it all if you want them to! Best bang for our buck, very good quality, professional, flexible. We are so happy with Crystal Gardens! They did our reception, invitations, cake, food, and helped with set up. Beautiful facility and just awesome! Definitely recommend! I can't wait to go back for another wedding! Going to recommend to all my friends planning weddings for sure!
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    Brittany Sent on 02/11/2016
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    I have not had my wedding here yet, but I love this vendor so much already that I didn't hesitate to give them 5 stars! Extremely responsive, caring and flexible! The value that you get when you choose this vendor is beyond compare. I've stopped in and called several times during the planning process, each time I am greeted by staff that is genuinely friendly and knowledgeable.
  • User7159151 Sent on 08/09/2016
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    Absolutely wonderful! Our guests are still talking about how beautiful the chapel and ball room are, how great the food and how friendly the staff were! Planning was so easy and the personal coordinators were great! The wedding cake was amazing!
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    Holly Sent on 08/12/2016
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    Everybody at Crystal Gardens was a dream to work with. From the ceremony details, to the perfect reception- we couldn't have asked for a more perfect day!

    We are so glad that we picked a venue that made it much less stressful for us and took care off the little details. They were always professional, flexible, and happy to help!
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    Marisa Sent on 10/19/2016
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    I haven't had my wedding here yet, its coming this December. But I have to say, so far my experience with them have been nothing but pleasant. Everyone you encounter there is so friendly and helpful. Valerie ALWAYS give me a prompt response to my million questions I ask her. Always accomadates every request I have. They are so flexible and easy to work with. The food tasting we had was so wonderful and the food was AMAZING... making our menu choices was very difficult. They really make the wedding planning a lot easier by offering so much. From the food and drinks to the DJ, cake, invitations, chair covers. They can really cover almost all of it. I am so looking forward to my wedding day in two months. Its a truly beautiful facility with great staff! I will be reccomending it to everyone I know!
  • Nicole
    Nicole Sent on 08/05/2015
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    Kari has been amazing to work with. She answered my email almost immediately, and then sent a follow up email the next day. We met with her and she made everything as relaxed as possible. She gave a variety of dates and options to best meet our needs. There was no pressure to book with them as she left the ball in our hands. Once we booked with them, everything has been just as good. Ran into her at their bridal show last night, and she made it clear that we could update our options or change them at anytime during the process. Can't wait to get married here!
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    Mary Sent on 10/20/2015
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    WE had our reception at this location....My husband and I heard nothing less than the best. The food was good, the floor plan was set up well...organized...had a good time
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    Ashley Sent on 10/19/2015
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    Crystal Gardens was amazing from the time we toured the venue to the time we left the reception! Not only are the facilities gorgeous the staff was awesome! Kari (Event Coordinator) was the best! She was so helpful with the whole planning process and responded to my emails/phone calls immediately. We couldn't not have done it without her! Bard (Chapel Coordinator) was so great! She is the sweetest lady and made sure every detail of the ceremony went accordingly. Karen (Event Captain) was awesome! She was there making sure the entire reception went perfectly. My husband and I are so happy we choose them for our special day!
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    Nicole Sent on 08/24/2015
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    Thank you thank you thank you to everyone at Crystal Gardens, in particular Laura and Barbara. Crystal Gardens made my entire wedding process seamless, easy, and pleasant. My wedding ceremony and reception were executed flawlessly, they definitely think of every little detail. It was like having a wedding planner without actually having a wedding planner. The food, drinks, and atmosphere were fabulous. I would definitely recommend Crystal Gardens to everyone!
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