Decatur Conference Center and Hotel Reviews
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Reviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
45 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
45
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Krystal Sent on 10/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was amazing all around! The food was amazing and people still are talking about it. It was a dream come true!It was amazing all around! The food was amazing and people still are talking about it. It was a dream come true! -
Quality of service
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Megan Sent on 09/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael and the staff at the Decatur Conference Center did an amazing job! Michael is there to communicate with through the whole process of planning and everything is finished when you arrive for the reception. It was beautiful and we had many compliment about the look and the staff. I highly recommend this place if you are looking for a stress free, beautiful wedding.Michael and the staff at the Decatur Conference Center did an amazing job! Michael is there to communicate with through the whole process of planning and everything is finished when you arrive for the reception. It was beautiful and we had many compliment about the look and the staff. I highly recommend this place if you are looking for a stress free, beautiful wedding. -
Quality of service
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Shyler Sent on 09/06/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael and his team went above and beyond to make our day absolutely perfect! I had a couple hiccups (outside of the venues control) and he went out of his way to accommodate the best he could which ended up being better than we had planned! I can't emphasize enough that this venue is worth every penny. The food, decorations, and recommendations were all impeccable! I never had to worry about anything!Michael and his team went above and beyond to make our day absolutely perfect! I had a couple hiccups (outside of the venues control) and he went out of his way to accommodate the best he could which ended up being better than we had planned! I can't emphasize enough that this venue is worth every penny. The food, decorations, and recommendations were all impeccable! I never had to worry about anything! -
Quality of service
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Megan Sent on 08/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I chose to have my wedding reception at DCCH and I couldn't be happier with that choice. Michael and his team were absolutely fantastic! They listed to our needs and wants and made my vision come to life! He paid close attention to detail and everything came together and ran so smoothly. This truly was our dream wedding. We honestly can say that the DCCH alleviated so much stress due to the fact that they offer so many wonderful services with their amazing all inclusive packages. We had our reception in the newly renovated Holiday Hall and we were blown away by its beauty. We received so many compliments on the venue itself, the cleanliness of our guests' rooms, and the spectacular service from the staff. We are forever thankful that we chose to host our event at the DCCH and without hesitation we recommend this venue for all future newlyweds and anyone seeking high quality service!I chose to have my wedding reception at DCCH and I couldn't be happier with that choice. Michael and his team were absolutely fantastic! They listed to our needs and wants and made my vision come to life! He paid close attention to detail and everything came together and ran so smoothly. This truly was our dream wedding. We honestly can say that the DCCH alleviated so much stress due to the fact that they offer so many wonderful services with their amazing all inclusive packages. We had our reception in the newly renovated Holiday Hall and we were blown away by its beauty. We received so many compliments on the venue itself, the cleanliness of our guests' rooms, and the spectacular service from the staff. We are forever thankful that we chose to host our event at the DCCH and without hesitation we recommend this venue for all future newlyweds and anyone seeking high quality service! -
Quality of service
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Rebekah Sent on 07/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael was so helpful and assisted with planning as needed. Made our day so much more enjoyable by having it all planned out. Recommend this to anyone!Michael was so helpful and assisted with planning as needed. Made our day so much more enjoyable by having it all planned out. Recommend this to anyone! -
Quality of service
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Jazmine Sent on 05/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was amazing!!!! They catered to everything I needed to make our day special and were so attentive to us highly recommend this place for any event!!It was amazing!!!! They catered to everything I needed to make our day special and were so attentive to us highly recommend this place for any event!! -
Quality of service
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Justine Sent on 05/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our wedding at the Conference Center April 15, 2017. They did an amazing job! The food and drinks were catered. They staff was very professional and caring! I do not regret having my wedding and reception there! Everything turned out perfect! Michael Maggi is wonderful!!! He made sure everything was done right and was on top of it! Thank you all for making my wedding incredible!!We had our wedding at the Conference Center April 15, 2017. They did an amazing job! The food and drinks were catered. They staff was very professional and caring! I do not regret having my wedding and reception there! Everything turned out perfect! Michael Maggi is wonderful!!! He made sure everything was done right and was on top of it! Thank you all for making my wedding incredible!! -
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Keely Sent on 05/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have enjoyed working with Decatur Conference Center for my wedding. Michael Maggi has made my experience very pleasant and exciting!!I have enjoyed working with Decatur Conference Center for my wedding. Michael Maggi has made my experience very pleasant and exciting!! -
Quality of service
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Sharon Sent on 05/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The person that coordinates the weddings, Michael Maggi, does an amazing job. He is very professional and works well with his customers.The person that coordinates the weddings, Michael Maggi, does an amazing job. He is very professional and works well with his customers. -
Quality of service
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Christian Sent on 05/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael took complete care of us every step of the way. Everything detail was handled carefully to our liking. Very professional and classyMichael took complete care of us every step of the way. Everything detail was handled carefully to our liking. Very professional and classy -
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Kendra Sent on 05/19/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Working with Micheal has been so delightful. He has been open to all my wants and needs for my cerimony and reception. He is fast to respond to all my emails! You great a lot of bang for your buck. My wedding date is October 8 2016 and they have made planning easier. I can't wait for the end product.Working with Micheal has been so delightful. He has been open to all my wants and needs for my cerimony and reception. He is fast to respond to all my emails! You great a lot of bang for your buck. My wedding date is October 8 2016 and they have made planning easier. I can't wait for the end product. -
Quality of service
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Amy Sent on 05/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael Maggi, and the staff at Decatur Conference Center and Hotel, are nothing short of amazing! Michael has been such a great help planning our special day. Once we had our tour of the Hotel and talked with Micheal we decided then and there this would be our venue!! I definitely recommend their services to everyone!Michael Maggi, and the staff at Decatur Conference Center and Hotel, are nothing short of amazing! Michael has been such a great help planning our special day. Once we had our tour of the Hotel and talked with Micheal we decided then and there this would be our venue!! I definitely recommend their services to everyone! -
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User2609461 Sent on 05/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It has been great working with Michael so far! He is very professional and never makes you feel pressured. He really works with you to make sure your wedding day is exactly how you imagined it. I am very happy we chose the Conference Center for our venue.It has been great working with Michael so far! He is very professional and never makes you feel pressured. He really works with you to make sure your wedding day is exactly how you imagined it. I am very happy we chose the Conference Center for our venue. -
Quality of service
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Heather Sent on 02/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael is AWESOME! He helped us through every step of the process and was very honest and realistic about everything, which we really appreciated. I think I was so calm throughout the whole process because I knew he had it covered and was on top of everything. Our wedding was great and had no hiccups. He was very accommodating and went out of his way to make sure our day was perfect.Michael is AWESOME! He helped us through every step of the process and was very honest and realistic about everything, which we really appreciated. I think I was so calm throughout the whole process because I knew he had it covered and was on top of everything. Our wedding was great and had no hiccups. He was very accommodating and went out of his way to make sure our day was perfect. -
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Lori Sent on 09/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael and his staff made everything so easy! Ask and you shall receive was our experience!!Michael and his staff made everything so easy! Ask and you shall receive was our experience!! -
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User2609958 Sent on 05/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I really enjoy working will Michael he does a fabulous job and the service I have received has been nothing shy of amazing! Thank you Decatur conference center for providing me everything I desired for my wedding dayI really enjoy working will Michael he does a fabulous job and the service I have received has been nothing shy of amazing! Thank you Decatur conference center for providing me everything I desired for my wedding day -
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Sarah Sent on 07/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Decatur conference center was a perfect place to have our wedding! Michael helped me right from the beginning with any questions I had and continued to be amazing all the way through until my big day! I couldn't have done it without him! I also loved having the ceremony and reception all there... It made it very easy for all the guest and the wedding party. If I had to do it all over again, I would definitely still choose the DCCH!The Decatur conference center was a perfect place to have our wedding! Michael helped me right from the beginning with any questions I had and continued to be amazing all the way through until my big day! I couldn't have done it without him! I also loved having the ceremony and reception all there... It made it very easy for all the guest and the wedding party. If I had to do it all over again, I would definitely still choose the DCCH! -
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Sparkle Sent on 05/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael is such a great person and has a flexible schedule. He make the bride feel at ease when times get tense. Great quality for a wedding venue!!Michael is such a great person and has a flexible schedule. He make the bride feel at ease when times get tense. Great quality for a wedding venue!! -
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Peggy Sent on 06/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael Maggi took all the worries out of planning my daughter's wedding on June 18th. He made sure we were satisfied throughout the whole event. His staff should be commended as well. Thank you for the refund for the microphone issue. We will tell everyone about your services and our special time.Michael Maggi took all the worries out of planning my daughter's wedding on June 18th. He made sure we were satisfied throughout the whole event. His staff should be commended as well. Thank you for the refund for the microphone issue. We will tell everyone about your services and our special time. -
Quality of service
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User2648070 Sent on 06/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The sales staff was very professional and attentive. They were quick to respond to messages and emails and were always available for appointments. The staff worked closely with me to make sure my event was exactly the way I wanted. All my guest had a wonderful time and the service staff that worked my event was excellent, very efficient and professional. Would highly recommend this vendor.The sales staff was very professional and attentive. They were quick to respond to messages and emails and were always available for appointments. The staff worked closely with me to make sure my event was exactly the way I wanted. All my guest had a wonderful time and the service staff that worked my event was excellent, very efficient and professional. Would highly recommend this vendor. -
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Jessica Sent on 05/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used the venue for a retirement party for my mom. It was excellent. The service was impeccable and we received numerous comments from our guests about how delicious the food was. The venue really met our needs and my mom was more than impressed with her evening. Thank you for making it such a special occasion for our family.I used the venue for a retirement party for my mom. It was excellent. The service was impeccable and we received numerous comments from our guests about how delicious the food was. The venue really met our needs and my mom was more than impressed with her evening. Thank you for making it such a special occasion for our family. -
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User2574824 Sent on 04/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were absolutely amazing every step of the way. Helpful from the beginning to the end. Every staff member was polite and professional and helped to make sure everything was perfect!They were absolutely amazing every step of the way. Helpful from the beginning to the end. Every staff member was polite and professional and helped to make sure everything was perfect! -
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User2418124 Sent on 11/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The service was excellent. Our additional requests were honored very quickly. We cannot say enough about this!
The accomodations were just as promised. The food presentation was beautiful and tasted delicious!
Thanks Decatur Conference Center for helping us make this a special occasion.The service was excellent. Our additional requests were honored very quickly. We cannot say enough about this!
The accomodations were just as promised. The food presentation was beautiful and tasted delicious!
Thanks Decatur Conference Center for helping us make this a special occasion. -
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User2363929 Sent on 10/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was perfect! Room was beautiful, food delicious, service flawless!Everything was perfect! Room was beautiful, food delicious, service flawless! -
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Pat Sent on 09/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
As you know the MacArthur Class of 1965's 50th Class Reunion was not a wedding, but it was a major event for the class members and their guests. There were classmates from 30 states, some of whom had only been back to Decatur one or two times since they graduated. Our committee has yet to receive a single negative comment about anything concerning the reunion. Working with Michael was a pleasure and there was never a single time that he was not available to talk with us about ideas we had for the room. He listened to our ideas and had suggestions as to how we could achieve them. Both Friday and Saturday nights Michael was visible and available and was concerned that everything was going well. We made a last minute change with the wireless microphone and internet interface system by asking for a microphone attached to the podium and a LCD projector instead. We were introduce to Deacon and he fixed us up with our request in no time and everything worked perfectly both nights. Also the catering staff was excellent and very easy to work with and very professional and needless to say the food was SUPERB!!! I have spoken to the Class of 1966 recommending the Conference Center and will continue to recommend to MacArthur High classes from the 1960's the Decatur Conference Center & Hotel when considering a venue for their reunion.
As you know the MacArthur Class of 1965's 50th Class Reunion was not a wedding, but it was a major event for the class members and their guests. There were classmates from 30 states, some of whom had only been back to Decatur one or two times since they graduated. Our committee has yet to receive a single negative comment about anything concerning the reunion. Working with Michael was a pleasure and there was never a single time that he was not available to talk with us about ideas we had for the room. He listened to our ideas and had suggestions as to how we could achieve them. Both Friday and Saturday nights Michael was visible and available and was concerned that everything was going well. We made a last minute change with the wireless microphone and internet interface system by asking for a microphone attached to the podium and a LCD projector instead. We were introduce to Deacon and he fixed us up with our request in no time and everything worked perfectly both nights. Also the catering staff was excellent and very easy to work with and very professional and needless to say the food was SUPERB!!! I have spoken to the Class of 1966 recommending the Conference Center and will continue to recommend to MacArthur High classes from the 1960's the Decatur Conference Center & Hotel when considering a venue for their reunion.
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Quality of service
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