Devotion Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
51 Reviews
98% recommend it
Awards
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![Kate]()
Kate D. Sent on 06/19/2024The dress was breathtaking.
I ordered the Armel Wedding Dress and it is breathtaking. There was true craftsmanship in every detail. Not only was the dress perfect, but the communication was amazing throughout the entire purchasing process. The customer support specialist, Mia, answered all of my questions and made sure my measurements were correct before the dress went into production. People thought I was crazy to order a wedding dress online but I could not have placed my trust in a better company. Thank you, Devotion! -
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Abigail H. Sent on 08/30/2023
My dream dress come true!
I’ve had a very specific design in mind for my dress for years. I knew I wanted a certain type of lace, a mock neck, and sleeves. Finding exactly what was in my head was incredibly difficult and I knew my best bet was to find it online somewhere and order it.
In my extensive search, I found my dream dress at Devotion. I was skeptical to say the least about ordering a dress from so far away, and not knowing how it would turn out. Not to mention I only had a little time before my wedding and wasn’t sure what I’d do if it didn’t fit! But they had my dream dress and I was willing to take the risk. I am SO glad I did!
Devotion is incredibly thorough in their measurements and have a great team of seamstresses to help make sure you’re sending in the right measurements. They are so helpful and quick to respond to any questions or concerns you have, and so friendly.
My dress arrived and it is an absolute dream! It’s their Arwen dress in case you’re wondering :)
If you’re considering Devotion, just go for it. You won’t regret it! -
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![Melissa]()
Melissa D. Sent on 07/18/2023Beautiful dress
I finally wore my dress from Jasmine Empire (tailored by Devotion Dresses) and it was amazing. They had such lovely customer service whenever I had any questions. The tailors on site are amazing. I thought because I was ordering online I’d have to make some alterations when it arrived, but it was perfect. -
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Candice C. Sent on 11/24/2022
Absolute Stunner and Unique
Wow. My dress was my literal dream dress. I has scoured the internet looking specifically for a wedding dress with hip panel peplums and Devotion Dresses was the ONLY place to have a gown i absolutely fell in love with. I had seen some other dresses with the hip panel peplums but NONE were like the one from Devotion Dresses and I hadn't seen anything quite like the one I purchased. When my groom saw me walking down the aisle, his breath was completely taken away (or as he says I was the most beautiful bride that could ever be). The moment I saw this dress, I knew it was the one! Ordering the dress was pretty simple, just enter your measurements and include your shoe heel height. The customer service team answered all of my questions promptly and encouraged me to buy it sooner than later as they were expecting a price increase (like wow they could have kept that a secret and made more money off of me but they're kind!!!). The production team updated me on any changes and notified me of every step along the way. I was SOOO impatient haha because I wanted the dress in my possession and they were kind in their responses reminding me of holiday and weekend delays (haha my bad). When the dress showed up, the packaging was super cute with a custom note and the QUALITY of this dress. Beyond all expectations. It felt like it was made for royalty! It's a heavy dress for sure but I found ways to work around that (waist stay was a life saver). I plan to keep this dress forever, maybe even wear it on my anniversary ^-^ -
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Karla G. Sent on 08/30/2022
I looove my wedding dress
My dress fit perfectly, it's beautiful! trust in devotion, they will make the dress of your dreams -
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![Camila]()
Camila C. Sent on 04/01/2022Amazing service
I was extremely happy to receive my wedding dress Kortny. As most of the brides, I was super anxious to buy a dress online. But since the 1st contact, Mia (Customer Support) was very supportive and clarified all the questions.
It is very easy to follow the videos guidelines to take the measurements. And when I tried my dress, it fitted PERFECTLY!!! I chose this dress for the reception part, and if I knew it would be so easy, I would have ordered the one for the ceremony too.
I definitely recommend Devotion dresses. The quality is amazing, the price is fair and the service is great. I am 100% happy with my purchase! -
Ashlynn Sent on 05/16/2022
Exceptional Quality and Service
I was skeptical about ordering my wedding dress online AND overseas; however, I took a leap of faith and ordered from Devotion Dresses. They super exceeded my expectations in every way from the incredible craftsmanship to the wonderful customer service. My mother is a professional tailor of 45 years and had nothing but great things to say about my dress. The high quality fabrics they use, the care they put forth into making my dress, and the dedication they had in getting the correct measurement all came together to create a masterpiece... MY WEDDING DRESS. So, if you are hesitant to purchase from Devotion Dresses, don't be! They are affordable and will exceed your expectations to cater to your needs! -
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Charlotte N. Sent on 04/02/2022
Absolutely perfect!
I ordered the Bonna dress with a wedding just over a month away. I had the dress expedited to accommodate the timeline. I was amazed by the quality and service. Initially my then fiancé had taken 2 measurements incorrectly, unbeknownst to us. Mia emailed and asked us to retake the two and gave approximations from the maker on what they thought they should be. The approximations were SPOT ON! I emailed for status updates multiple times as I worried about the tight timeline. The dress arrived a few days before the wedding. The dress fit PERFECTLY! It was an absolutely gorgeous dress. I received numerous compliments. I would order from here again without hesitation!!! If you are debating, go for it!!! Devotion will not disappoint! -
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![Cleo]()
Cleo Sent on 01/15/2022Lovely dress, outstanding customer service, amazing online purchase!
Would definitely recommend!
Ordering wedding dress online was scary but given the pandemic and travel restrictions, it was a risk I had to take.
I was lucky I came across Devotion website. Learning that the dress will be coming from Prague and shipped to Cayman Islands made me worry as to it arriving on time or any communication gaps we might have due to time difference. Once I got into contact with Mia, I started to calm down.
The website has so many beautiful styles and the filters in it helped narrow down my selection. The tutorial videos for each measurement was a good sign for me for a quality fit. Mia was very helpful and responsive to my questions as well as in accommodating my requests- even the change in dress color was done once I realized I like the nude better, as compared to Ivory I ticked when I ordered. Mia also gave me regular updates on the stage of production and provided lengthy and helpful explanations.
The dress arrived way ahead than expected and I was blown away with the quality! It was carefully packed and tucked neatly in the devotion box. I was glad I changed the color to nude, the intricate lace details popped out beautifully! It was perfect for me. :)
The hip and thigh area was a bit loose but I guess I must have lost a little weight weeks leading up to the wedding. I decided not to risk alteration and the dress still came up beautiful on our wedding day. -
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![Kirsha]()
Kirsha V. Sent on 01/14/2022Wonderfully Surprised
I was very impressed with the quality of my dress, it looked exactly like the picture. Staff were also attentive and responded speedily to all my emails. Overall, the attention to detail and craftsmanship is Devotion’s greatest strength. -
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![Caitlin]()
Caitlin S. Sent on 03/02/2021I could not be happier with my dress! :)
I am in love with this dress! This is a photo of me trying on the dress right out of the box and the fit is wonderful. It is honestly ready to wear. I was a bit nervous ordering a dress online, like many brides-to-be likely are. I had to provide a lot of measurements when ordering the dress so I figured that all of that data would ensure a good fit. Once I ordered the dress, a customer service representative reached out to me because a couple of my measurements were off and they asked me to re-measure the outliers. Devotion Dresses does their due diligence! I also ordered the dress at the beginning of February and it arrived three weeks later. I am in love with my dress and so happy with how easy the whole process was. The quality of the dress is outstanding too. Trust Devotion Devotion dresses! You and your wallet will be so happy you did! I can't wait to wear my dress when I marry the love of my life in November! :) -
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![Stacey]()
Stacey S. Sent on 12/07/2021Amazing dress
I had an amazing experience with Devotion dresses. I was doubtful on ordering online but with time constraints and back orders in the wedding dress industry I had to look for an alternative. I was blown away with the detail and quality. Super easy to work with and very responsive with any questions.Devotion's reply:
Dear Stacey, thank you for your great feedback! We are very happy to hear that we have managed to impress you with the quality of our product! We would also like to thank you for sharing a picture of your beautiful family with us, you look absolutely stunning in your dress! Once again thank you for putting your trust in us.
We wish you a lifetime of happiness your husband!
Your DevotionDresses team -
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![Hollie]()
Hollie F. Sent on 09/16/2021The most wonderful experience!
Like many of you, I was hesitant to order a dress online, but order times in stores and unsatisfactory appointments in boutiques nudged me in this direction.
My expectations were exceeded in every way.
From my very first messaging interaction with Mia who abated my skepticism of ordering online, to receiving the beautiful box containing my even more beautiful Bonna wedding dress...it was just the most wonderful experience.
I would encourage every bride to-be to go this route. You will receive a dress that is so well made with quality materials and incredible detail. The thoroughness in which Devotion requires you to take measurements in very assuring. They had me re-measure certain measurements three times...the end result is an absolutely perfectly fitting dress.
There have been a lot of ups and downs in planning a wedding during a global pandemic. It was such a blessing to have this aspect - a very important piece to the wedding day, be such a smooth and enjoyable process. I am so excited to wear this dress on my wedding day. It is more beautiful than I imagined and truly makes me feel like a bride.
I feel so grateful that I found Devotion Dresses!
-HollieDevotion's reply:
Dear Hollie, thank you for your sharing your experience, we truly appreciate it! And we are thrilled to hear that you loved your beautiful wedding gown and that you enjoyed working with us.
We wish you a lifetime full of love and happiness with your significant other!
Your DevotionDresses team -
Haneen A. Sent on 11/27/2021
Perfect Dress
Devotion dresses was very easy to contact, ask many questions, and worked with me to get the measurements needed to get a perfect fit. Their customer service team is phenomenal and their dress designs are breathtaking!Devotion's reply:
Dear Haneen, thank you for your amazing feedback and for the beautiful photos! We are very happy to hear that you loved your dress as well as the overall experience with us so much.
We wish you a lifetime of happiness together with your significant other!
DevotionDresses team -
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![Kristen]()
Kristen B. Sent on 04/24/2021the dress of my dreams
So many wonderful things to say about Devotion!
I discovered this company through Etsy and was a bit skeptical of ordering my wedding dress online, but it was the best decision I could have made! Their customer service is excellent, their dresses are affordable, high-quality, and made-to-measure - does it get any better?
We measured my body twice before submitting my order, and Devotion actually reached out to advise that one of the measurements seemed disproportionate to the other measurements submitted, and sure enough, we rewatched the tutorial video, and realized we were measuring from the wrong starting point. When my dress arrived, it was perfect!! I did minor tailoring because I wanted a bustle and the sleeves removed, but the dress fit perfectly!! It was absolutely beautiful and extremely unique. I received so many compliments on my dress, from my guests, vendors, and even from my tailor, who designs dresses herself. Their customer service kept me updated throughout the process. Cannot say enough good things about this company!Devotion's reply:
Dear Kristen, thank you for sharing your experience, it means a lot! We are so happy that you loved the dress so much! Thank you so much for the beautiful pictures, you look absolutely stunning in your gown! Thanks again for your trust!
We wish you a lifetime of happiness with your husband!
Your DevotionDresses team -
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![Cynthia]()
Cynthia P. Sent on 12/22/2020Exquisite Design & Detail
Incredibly designed and meticulously created, my wedding dress is one of a kind thanks to the wonders of Devotion. -
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Veronica Sent on 03/15/2020
Better than any bridal store experience I have had
To any brides hesitant about purchasing online from devotiondresses I would like to put your anxiety at ease! From the moment I placed my order I had my own personal consultant Mia email me straight away telling me she was my direct point of contact and could email her anytime with questions. I received my dress maybe 6 weeks after I placed it and was given tracking notifications for every step of the way of my dresses travel I live in Canada. Once my dress arrived it was in a large
Box with its own special hanger some extra material from my dress (I’m assuming if I needed them for alterations) and a free veil. My dress was EXACTLY like the photo maybe even better the material is such a high quality it’s perfect and better then anything I tried on in bridal stores also fits me perfectly as I gave specific measurements not like your standard sizes at bridal stores. I can’t rave enough about this dress, I love it and thank you again devotiondresses team!!Devotion's reply:
Dear Veronica,
Thank you so much for such an amazing review! We are very happy to hear that you loved your dress so much. We would like to wish you and your significant other all the best in your life together! DevotionDresses team -
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Nancy B. Sent on 12/16/2021
Customizable/Fast
My husband and I loved my wedding dress. It was incredibly light, which is what I wanted, and it fit me like a glove. I followed the instructions on how to measure myself through their videos on their website, which was easy to follow. I received my dress sooner than what I had expected and fell in love with it almost immediately. Absolutely recommend over all the other common bridal stores and overpriced bridal bridal boutiques. -
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![Olga]()
Olga Sent on 07/03/2020Best decision I made!!
I cannot say enough about how amazing Devotion is! Since my engagement I found them on Etsy and I saw the Pancy dress. I fell in love instantly, yet I was wondering about the wisdom of buying a custom made dress online. I started reading their page info, policies etc and they seem to be very legit and reliable so I went forward with them. The communication with them was amazing! So prompt, and clear! They very accommodating when I asked about customizations and they do great!! I asked for a closed plunged line and to cover the back with lace. It turned out super beautiful!! When I got the dress it didn’t dissapont. SO well made!!! The dress fit well but not perfectly, it just needed a bit of adjustment. The lady that did them was so amazed at the quality of the dress and recognized that the dress was not one made in a bulk factory but that it was of the best quality!!! I was so excited and pleased!! Another great thing is that for the quality of the dress, the price is beyond reasonable! So affordable for brides that have a tight budget but still want a beautiful/quality made dress!
At the wedding everyone was telling me how beautiful the dress was. When I show pictures, I get the same reaction. Most importantly, I felt like I got the dress of my dreams for the best day of my life!! I totally recommend Devotion Dress. They will NOT disappoint!! -
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![Heather]()
Heather G. Sent on 02/22/2021Decisions Decisions
I have just ordered my dress and couldnt be more excited. Mia has been so patient with me while I have gone back and forth on colors and other details. She was also quick to respond and kept me calm doing a very big decisions.
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