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Distinctive Catering Reviews

Distinctive Catering

Distinctive Catering

Saratoga Springs, NY
4.7 out of 5 rating, 14 Reviews
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Reviews

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4.7 out of 5 rating
4.7 out of 5 rating
14 Reviews
94% recommend it
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Awards

14
  • M
    Melissa K. Sent on 10/03/2022
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    Beyond amazing!

    If you are thinking about booking Distinctive Catering for your wedding, all I can say is DO IT!!We had less than 3 months until our wedding and came across Annette's company. Annette responded quickly and got right to work with us. Her menu items were extensive and she was more than helpful to customizing the right menu for our day. Annette was absolutely AMAZING throughout the whole process, which for us was only 3 months! She was not only helpful with catering but other wedding pointers too. The day of, she treated us and our guests like family; even going to the extreme of making sure our dog was fed. She and her team went above and beyond the whole day to make sure our day was perfect. Annette also went out of her way to capture some special moment throughout the day for us. It was truly one of a kind service. I cannot recommend distinctive catering enough. Their food was SO good, every one of my guests raved about it and there was a ton of left overs!! I can't thank Annette and her team enough! She will always be the first person we run to for catering needs

  • Victoria
    Victoria F. Sent on 10/18/2022
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    Delicious food, incredible service

    Wow. Everyone absolutely raved about the food and we had someone with my husband and I thr whole time to make sure we always had food and a drink. Highly recommend.
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    Alexis Sent on 10/19/2020
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    Amazing service, food and staff!

    I couldn't be any happier with how our wedding went. SOmehow, Annette was able to know what I wanted when I couldn't even explain it myself! Trust her because she will take you from start to finish and you will be so happy! All of my guests raved about the food. Staff are so kind and professional and didn't miss a beat!
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  • B
    Brianna P. Sent on 10/19/2020
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    Best Catering in Town!

    Annette and her staff went above and beyond to give us the wedding we have always dreamt of. From the food being 10/10, to all of their help planning a backyard barn wedding and making the process that much easier on us. All of my guests are still talking about how delicious the food was months later. My husband and I will always recommend Distinctive Catering.
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    Megan B. Sent on 11/10/2020
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    Everything i could have wanted!

    Annette and her team were amazing! With COVID happening everything about my wedding changed last minute and Annette went above and beyond to make sure we had everything we wanted. From the first meeting and deciding on our menu based on our budget to making sure my hisband and I had food ready to eat at our arrival was fantastic. I would recommend 100 times over. Its 2 months later and guests @ the wedding are still raving about the food and service!

    Distinctive Catering's reply:

    Thank you ! It was our pleasure . Please post any pictures you are comfortable with. Thank your family for their kindness . 🙏
  • B
    B Power Sent on 10/20/2020
    5 out of 5 rating
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    Great Success

    Thank you so much for making my Daughter wedding a success!
    Annette (The Owner) you are a Gem! thanks for putting up with the Tough and demanding guests!! you went above and beyond! i would recommend you to All!
  • Jalisa
    Jalisa Sent on 08/26/2019
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    Delectable

    The minute I met Annette I knew she was the person I wanted involved in my 30th birthday. Annette is bursting with energy from the time we planned to the end of the party. My biggest fear was running out of food and that was never a concern for Distinctive Catering. The food was amazing and the staff was attentive to ever guest as if they were family. I cant wait to call Distinctive Catering for my next event.
  • Deborah
    Deborah G. Sent on 08/08/2019
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    Daughter’s Graduation Party 7/15/2018


    Distinctive Catering was an A+
    Choice for handling of my daughter’s High school graduation party needs. From the beginning stages of booking the catering services to seeing our last guest leave the party, Annette and her catering team made every effort to be sure our needs and accommodations were fully satisfied. The ease of booking and the ability to select foods that were not only appealing to the young adults but remained upscale for my adult guests took away the stress that normally comes along with hosting a party event. The quantity and quality of food, desserts and beverages was something my guests raved about long after the event was over. Distinctive Catering staff were very friendly, organized and accommodating. Food was served during the scheduled time and prepared as requested. Staff was professional and friendly. Tables were cleared as guests finished their meals leaving me with the ability to not only soak in this memorable milestone event for my daughter, but allowed me the time to visit with each of my guests. Distinctive Catering is very professional, dependable and efficient. I highly recommend Distinctive Catering for your next party event. No matter how big or small your event may be, Annette and her team will leave you fully satisfied.
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    Melissa Sent on 08/11/2018
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    Distinctive Catering... BEST wedding caterer ever! No words can describe our gratitude for the PERFECT job they did for my daughters wedding at the Canfield Casino in Saratoga Springs.

    ~Annette Osher is the owner of Distinctive Catering. When I first met Annette, I quickly realized that using her was going to be the best decision made for my daughters wedding. From our first meeting to the very end of the wedding, every detail was cared for well beyond our expectations. Her whole focus is to make the dream of having a fairytale wedding become a reality. It was nothing short of that. She will always hold a very special place in our hearts.

    ~Her Staff. I have been to many many weddings. I have never seen staff work so hard, and always with a smile the way this staff did. I was not the only one who noticed this, as so many of the guests commented about them as well. They are all professionals and easily cared for the 220 guests. They are truly the dream team.

    ~The Food... nothing less than 100% PERFECTION. There are no words to describe just how amazing all the food was. Not only did we hear this from just about every guest, but many who were not at the wedding said that they heard the food was unbelievable as well. We chose buffet style, so that our guests could enjoy a variety of food. From the hors d’oeuvres at cocktail hour, every dish on the buffet line, to the ice cream sundae bar, and 3 different flavors of wedding cake, the compliments continue to be said. I am confident that any food critic would give their highest rating.

    My daughter and son in law said they felt they had the most perfect wedding day. I will always attribute this to Annette, her staff and the food. So, if you are planning a wedding, you have many choices to choose from. If you want the perfect wedding, then I cant recommend enough for you to use Distinctive Catering.
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    Samantha Q. Sent on 02/07/2019
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    Amazing Wedding Catering

    Annette did an amazing job or coordinating and planning our bar for our wedding. I would absolutely recommend her she made our day so special and helped make it much less stressful!
  • Claudia
    Claudia M. Sent on 02/11/2019
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    Distinctive, Quality, and Above and Beyond!

    Annette and her catering team handled our casual BBQ wedding reception and took care of everything! The food was delicious, the selection amazing, and the service was above and beyond! Book Annette and her team and you will not be disappointed!
  • Erin
    Erin Sent on 10/21/2020
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    Great experience!

    This caterer is wonderful! I am an event coordinator who has had the pleasure or working with them. They are extremely responsive, will work with their clients needs and budgets, and while on site they are professional and have a “can-do” attitude. The food is delicious and presented nicely. I definitely recommend Distinctive Catering!

    Distinctive Catering's reply:

    Thank you ! It was a pleasure working with an event coordinator who worked in sync with a caterer . I would recommend you highly for any event /wedding . Your professionalism was validated by the work you performed helping coordinate everyone on a timely manner . You are an incredible person to work with and I appreciate the review .
    Thank you Erin Rossi !
    Distinctive Catering and staff !
  • Brittany
    Brittany Sent on 10/10/2020
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    Delicious food and friendly staff!

    My wedding was cancelled due to
    COVID at our original venue 2 months before our wedding date. My husband and I decided to move the event to the backyard and we scrambled to replan everything with very little time. The planning process was very hectic and at times I was not sure everything was going to work out. However, our wedding night was perfect. The food provided by Annette and her team was delicious, our wedding planner Eva was on top of every little detail, the staff was extremely friendly and attentive and the whole day and night went absolutely perfect. Thank you!
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    Rachel L. Sent on 10/12/2020
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    Very disappointed

    We were extremely disappointed and frustrated with the service we ended up receiving from Distinctive Catering. When We booked with Annette last fall our contract was for 135 people for 5 hours of open bar with beer, wine and cider and at that time she told me to let her know what we wanted for an assortment and she would let me know if she could get them. She never said I would only have the cheapest of options or that she wouldn’t be able to supply enough cider with that budget. She gave me the prices for what I was looking for. In August when we cut our guest list to 58 people we had already paid 75% of our bill so we ended up paying almost double what we had agreed upon per person. To make up the difference Annette agreed to do higher end beers and ciders and to let her know what we wanted by the 3rd week of September. In the third week of September we emailed her with our list and then only heard back that she would try. About a week and a half later We emailed her to find out whether she had been able to get the kinds we had asked for or if we needed to substitute any choices to which I did not get a reply. The following week (the week of the wedding) I followed up and again asked. She finally replied with “she had a great assortment of beer that she had already purchased (including angry orchard, sam winter, white claw, bud, coors)” none of which seemed like an upgrade to us.
    The reception started at about 430 and by 6:15 they were out of ciders (which was the only thing the groom And I, and many guests wanted to drink). Many guests were stacking their cans on a table and it didn’t appear to be more than 20-30 cans that had been drank. Another guest ordered a white claw early in the evening and there was only 1...the one on display on the bar. Guests not drinking later told me they ran out of sodas and water around 6:30 as well. While some guests were drinking heavily, many guests were drinking soft drinks only or minimal alcohol. My husband and I went to Annette during the wedding and explained how frustrated we were with the hopes she would go purchase more of what was gone (even though it might take an hour to an hour and a half based on location) and all we got was an “I’m sorry your frustrated,” but nothing to make anything better. Our parents also tried talking to Annette which resulted in her telling them she upgraded us to cider (which was false because that was in the original contract and the only thing we specifically requested) and then her threatening to leave. It definitely seemed to us that she had just brought all of her inventory (alcohol and soft drinks) left from other weddings, not that she had bought inventory specifically to get through our wedding. We had technically paid for about 100 people for 5 hours and they barely came with enough alcohol and soft drinks to get 50 people through a few hours. They knew there was no where local to go buy more drinks if they had run out so that told me they would have PLENTY to get us through the night.
    We felt like we more than upheld our end of the contract, all payments were made on time in the form of payment she asked for and we were never upset with her that Covid had changed our plans and that we were now overpaying. However, we don’t feel like she upheld her end of the contract. Afterwards we tried following up with her but instead of even a simple I’m sorry we received a nasty response telling us that we deceived her and we were dishonest with her about what was needed and we should have paid for a higher tier initially like most of her clients. She also said we could be crying like 90% of the people that had to change their plans due to the pandemic. She further explained that they could have canceled due to the pandemic, which I wouldn’t have blamed a single vendor for making that decision for themselves.

    We were extremely disappointed with the service they provided and will definitely NOT be recommending their catering or bar service to anyone.

    Distinctive Catering's reply:

    The contract stated assorted beer , wine , soda , water and some cider for the bride and groom.
    They had a budget that was agreed upon , $5.00 per person per hour. Bartender included and an 8% discount off the total bill.
    This was an inexpensive price for a bar service . They were given an option of rescheduling it but at the last minute told me only half the people would show . They were unsure if the wedding would happen and upset about the guest list with covid limiting them.
    My team showed with white claw, Sam Octobetfest , corona light, coors lt , mic ultra , bud, bud light , Labatt’ and champagne , assorted wine plus cases of angry orchard cider .
    I was never informed the whole guest list would want angry orchard cider which is a high end cider. They had a small budget .
    The drive was 2 hours in the mountains .
    I can understand the bride was upset bc her big wedding had been shattered by covid but I am not to blame. There was no phone service, there were no stores close by and we did not run out of angry orchard for the bride and groom . They drank it to the end, we did not run out of any alcohol but the guests had a variety of choices.
    She was not clear upon signing the contract that her guests only wanted high end cider . This would have been impossible at $5.00 per person per drink per hour since her guests were “Big Drinkers” she told me when we arrived.
    Although her guest list was cut short by the venue because of covid , I did increase the quality from typical domestic beers and had a great selection .
    She had a food truck with hamburgers, quesadillas, fries etc served in ( take out boxes) to eat out of for her reception.
    I’m not sure how you expected the bar service to accommodate high end bar service when you did not pay for it. We never ran out of anything.
    I do not agree with this review ! We have been successful for 30 years of catering food and bar service without an issue. I am sorry her wedding guest did not or could not show up and she’s angry bc of covid .
    We did our job based on the contract signed and approved by her . We took pictures of alcohol before and after since the mother of the bride informed me she would be writing this review .
    Congratulations and good luck !