DoubleTree by Hilton Reviews
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Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
6 Reviews
92% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.5 out of 5 rating
![DoubleTree by Hilton 1](https://cdn0.weddingwire.com/review/4087/original/640/jpg/2467804.jpeg)
![DoubleTree by Hilton 2](https://cdn0.weddingwire.com/review/6087/original/640/jpg/2467806.jpeg)
![DoubleTree by Hilton 3](https://cdn0.weddingwire.com/review/8087/original/640/jpg/2467808.jpeg)
Weddingwire
4.6/5
6 reviews
Google
4.3/5
958 reviews
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Jc Chap Sent on 09/28/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Magical, and Mystical Wedding
I had the Wedding of my Dreams. Katy Gilmore, Catering Sales Mgr. was fabulous. She was kind, professional, and accommodating. Katy helped me plan our wedding from out of state. The the linens, chair covers, table decorations were beautiful. She provided me with cake, flower and entertainment providers since I was in Florida. Room accommodations were perfect for my out of town guests. Our room was wonderful upon arrival with a cheese and cracker plate along with our favorite beverage when we arrived.
The food manager Vickie Tharp was also amazing. She made sure our guests were fed like royalty. The food we picked was also top notch. Our food but was superb. Before hand I told them my mom may need a little assistance since she was 85. We choose the buffet. My mother's plate was served directly to her table. She felt like a Queen because they told her she was the mother of the bride. She came up to me throughout the night and told me how they were treating her like royalty. That truly made my heart melt. After the wedding we also came back to our room to a bottle of champagne. I can go on and on how happy that I choose to have our wedding there.
The convenience of being able to have everyone stay afterwards safely is a relief and fun. The downtown restaurants, and the Starbucks located at the hotel makes it so convenient to be nestled in the newly renovated Downtown Newark. Five Stars from the newly Mr. and Mrs.I had the Wedding of my Dreams. Katy Gilmore, Catering Sales Mgr. was fabulous. She was kind, professional, and accommodating. Katy helped me plan our wedding from out of state. The the linens, chair covers, table decorations were beautiful. She provided me with cake, flower and entertainment providers since I was in Florida. Room accommodations were perfect for my out of town guests. Our room was wonderful upon arrival with a cheese and cracker plate along with our favorite beverage when we arrived.
The food manager Vickie Tharp was also amazing. She made sure our guests were fed like royalty. The food we picked was also top notch. Our food but was superb. Before hand I told them my mom may need a little assistance since she was 85. We choose the buffet. My mother's plate was served directly to her table. She felt like a Queen because they told her she was the mother of the bride. She came up to me throughout the night and told me how they were treating her like royalty. That truly made my heart melt. After the wedding we also came back to our room to a bottle of champagne. I can go on and on how happy that I choose to have our wedding there.
The convenience of being able to have everyone stay afterwards safely is a relief and fun. The downtown restaurants, and the Starbucks located at the hotel makes it so convenient to be nestled in the newly renovated Downtown Newark. Five Stars from the newly Mr. and Mrs. -
Quality of service
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Kim Sent on 02/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were really happy with our hotel block at the DoubleTree. The hotel is shockingly nice for downtown Newark and the staff was very friendly. We had a little snafu with the shuttle, but it was quickly rectified. We give major kudos for the responsiveness to our issue!We were really happy with our hotel block at the DoubleTree. The hotel is shockingly nice for downtown Newark and the staff was very friendly. We had a little snafu with the shuttle, but it was quickly rectified. We give major kudos for the responsiveness to our issue! -
Quality of service
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Jessika Sent on 10/26/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The team that works at the hotel is amazing. We had our rehearsal dinner here as well as had over 40 different people staying in the hotel. Couldn't ask for better service.The team that works at the hotel is amazing. We had our rehearsal dinner here as well as had over 40 different people staying in the hotel. Couldn't ask for better service. -
Quality of service
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Anthony Sent on 10/17/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The place off the square is owned by Longaberger and Curt Laning who runs all of the wedding receptions down there is a great person to talk to about your wedding reception, he made it painless and perfect for us and everything was perfect, from the decorations, to the food and the service. They can truly make your wedding day easier and perfect for you.The place off the square is owned by Longaberger and Curt Laning who runs all of the wedding receptions down there is a great person to talk to about your wedding reception, he made it painless and perfect for us and everything was perfect, from the decorations, to the food and the service. They can truly make your wedding day easier and perfect for you. -
Quality of service
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User1946886 Sent on 12/02/20144.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome wedding reception at the Doubletree! Would recommend to anyone!Awesome wedding reception at the Doubletree! Would recommend to anyone!DoubleTree by Hilton's reply:
Thank you for taking the time to write a review for DoubleTree by Hilton Newark, Ohio. We know that you had many choices when selecting a venue and we are glad we had the opportunity to be your host! Congratulations!! -
Quality of service
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Anna B. Sent on 07/15/20233 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Didn't Have Our Back
We booked DoubleTree for our hotel block for our wedding in June 2023. I had been in contact with the sales manager every month or so to get updates about how full our block was. I was really disappointed that they sold out the hotel when my block was full and didn't give me any sort of heads up. We ended up having not nearly enough rooms for our guests and I felt like it would have been courteous to let me know when they were about to sell out, so I could add more rooms. Other than that, the service was good and the rooms were nice.We booked DoubleTree for our hotel block for our wedding in June 2023. I had been in contact with the sales manager every month or so to get updates about how full our block was. I was really disappointed that they sold out the hotel when my block was full and didn't give me any sort of heads up. We ended up having not nearly enough rooms for our guests and I felt like it would have been courteous to let me know when they were about to sell out, so I could add more rooms. Other than that, the service was good and the rooms were nice.DoubleTree by Hilton's reply:
Dear Anna,
We are so happy that you enjoyed our service and that you found our rooms nice and clean. We are sorry if any of your guests were unable to stay here due to the hotel selling out for that weekend.
Unfortunately, hotel rooms can sell out very fast and we apologize if you felt that we did not communicate this quickly enough with you. Best wishes on your new marriage and thank you for choosing the DoubleTree by Hilton Newark for your stay.
DoubleTree by Hilton Newark -
Quality of service
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