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Doubletree by Hilton San Juan Reviews

Doubletree by Hilton San Juan

Doubletree by Hilton San Juan

San Juan, PR
4.4 out of 5 rating, 8 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
8 Reviews
89% recommend it
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  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.4 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.4 out of 5 rating
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Awards

8
Doubletree by Hilton San Juan 1
Doubletree by Hilton San Juan 2
Doubletree by Hilton San Juan 3
  • I
    Ivelisse D. Sent on 08/02/2019
    5 out of 5 rating
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    Best services

    Great experience, I was afraid to do a destination wedding but Nelia and Lorena made our experience the best , I would recommend them to all my friends
    • Doubletree by Hilton San Juan 4
    • Doubletree by Hilton San Juan 5
    • Doubletree by Hilton San Juan 6

    Doubletree by Hilton San Juan's reply:

    Dear Ivelisse,

    It was our pleasure hosting such an important life event here at DoubleTree by Hilton San Juan; we are delighted that your experience with our dedicated staff members exceeded your expectations. We were blessed with a beautiful sunny day in the beach and you looked breathtaking walking down the aisle! We enjoy knowing that our brides to be can relax and feel secure that every detail will be taken care off.

    We will share your kind comments as well as your precious feedback with our team.

    Thank you very much… don’t forget about us!
    We look forward to welcoming you again in a near future.
  • A
    Alexandra Sent on 01/25/2017
    5 out of 5 rating
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    A dream come true ♥ The staff is amazing! They helped me through out all my wedding preparation and went above and beyond. All my family members that stayed at the hotel were treated with love and attention. The Salon was beautiful and with easy access to my guest and food was delicious. We all had a great time. Definitely recommended!
  • A
    Arelis Sent on 01/25/2017
    5 out of 5 rating
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    This place is amazing! I loved the attention that I received from the whole staff. They exceeded all my wedding expectations. I would definitely recommend it to anyone. Thank you Doubletree by Hilton San Juan
    • illustration stars

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  • G
    Gladynell Sent on 08/06/2015
    5 out of 5 rating
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    The service, the place, the food, the bar, the employees, everything was PERFECT! They always found a way to exceed our expectations, and please our requests. The pumpkin coconut creme was one of a kind. All guests said they had a great time. They loved the place, the food and the unique bar. Big thanks to Josephine, Lorena, Leslani, and the hotel staff for making this beautiful event happen!
  • W
    Weselka Sent on 07/18/2015
    5 out of 5 rating
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    Exelente servicio muy agradecida con el servicio y el grupo de trabajo. Ninguna queja.
    LESLIANY es exelente muy pendiente de todo y muy accesible. Y no puedo dejar de mencionar la comida exquisita.
  • H
    Héctor Sent on 07/08/2015
    5 out of 5 rating
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    It is an amazing place to do any type of event. The charisma and service from the employees was beyond my expectations. Great experience! My wife and I definitely will recommend this place.

    Thank you Doubletree by Hilton San Juan!!
  • K
    Karla Sent on 07/09/2015
    5 out of 5 rating
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    My guests were very amazed by the decor, wonderful service and the DJ, which were included in my wedding package provided by the hotel event planner. It was an unforgettable night thanks to the hotel staff!!
  • Aaron & Marilyn
    Aaron M. Sent on 05/23/2018
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    Sadly I requested a quote and sent it 7 times and not once was it responded to. Not the way to bring business at all.