DoubleTree by Hilton St. Paul Downtown Reviews
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5.0 Fantastic
5.0 out of 5 rating
7 reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
7
+2
User photos
Weddingwire
5.0/5
7 reviews
Google
4/5
1432 reviews
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Blake Sent on 01/04/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing Venue/Food/Staff
We were so pleased with our experience at the DoubleTree Downtown Saint Paul. We looked at multiple venues and were sold on the Doubletree once we talked to the Wedding Coordinator Adena and her staff. The venue itself is amazing with a recently renovated ballroom. Our guests commented on how beautiful the space was for the reception. Lastly, we were blow away by the quality and taste of the food. All of our guests loved the food. A bonus was that the Doubletree is able to get craft beers on tap that other venues may not be able to get.We were so pleased with our experience at the DoubleTree Downtown Saint Paul. We looked at multiple venues and were sold on the Doubletree once we talked to the Wedding Coordinator Adena and her staff. The venue itself is amazing with a recently renovated ballroom. Our guests commented on how beautiful the space was for the reception. Lastly, we were blow away by the quality and taste of the food. All of our guests loved the food. A bonus was that the Doubletree is able to get craft beers on tap that other venues may not be able to get. -
Quality of service
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Hannah Sent on 09/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved the DoubleTree!
We LOVED LOVED LOVED the DoubleTree! We signed our agreement with them before their remodel knowing they were just about to start their remodel so I was a little nervous what it would actually look like, but they did a fantastic job updating everything! We did the draping in the atrium which really added a level of elegance with the large window (which was our selling point). The new lights in the ballroom really make it so you don’t need much for decoration in there! Adena was fantastic to work with throughout the planning process! She replied to emails in a timely manner and always answered our questions! The rest of the staff was great too from the staff setting up on Friday while we were there to hotel front desk staff and of course Adena and her staff. It is super nice that Adena sort of acts as your day of coordinator by making sure venders arrive and helping with the timing of everything from the ceremony to dinner. I loved that we essentially got the space for the whole weekend! We were able to drop our décor off on Thursday, decorate Friday afternoon and didn’t need to get our things out until Sunday morning! The venue rental itself is super cheap because they have a food and beverage minimum, but we thought the food prices were pretty reasonable considering everything it came with, so we got a lot for our minimum. Adena was willing to work their food packages to really fit our needs too. We really wanted to do a hotel for a venue so we could stay there the night before and the night of and not have to deal with driving. One of the huge selling points for me was the capital suite hotel room! The girls all stayed in the room Friday night and got ready there on Saturday morning! This room is HUGE! It has a king bed, a full 8-person table, 2 chairs, 2 pull out couches, and tons of mirror space! We also had the adjoining room on both sides (which are just standard rooms). The location is also perfect where you could go do pictures by the river and get some downtown vibe. We had some issues with one of their preferred venders, but Adena totally vogued for us, had our backs and helped us get some money back! All in all this is a beautiful space, the staff is awesome to work with and we would have it there again in a heartbeat!We LOVED LOVED LOVED the DoubleTree! We signed our agreement with them before their remodel knowing they were just about to start their remodel so I was a little nervous what it would actually look like, but they did a fantastic job updating everything! We did the draping in the atrium which really added a level of elegance with the large window (which was our selling point). The new lights in the ballroom really make it so you don’t need much for decoration in there! Adena was fantastic to work with throughout the planning process! She replied to emails in a timely manner and always answered our questions! The rest of the staff was great too from the staff setting up on Friday while we were there to hotel front desk staff and of course Adena and her staff. It is super nice that Adena sort of acts as your day of coordinator by making sure venders arrive and helping with the timing of everything from the ceremony to dinner. I loved that we essentially got the space for the whole weekend! We were able to drop our décor off on Thursday, decorate Friday afternoon and didn’t need to get our things out until Sunday morning! The venue rental itself is super cheap because they have a food and beverage minimum, but we thought the food prices were pretty reasonable considering everything it came with, so we got a lot for our minimum. Adena was willing to work their food packages to really fit our needs too. We really wanted to do a hotel for a venue so we could stay there the night before and the night of and not have to deal with driving. One of the huge selling points for me was the capital suite hotel room! The girls all stayed in the room Friday night and got ready there on Saturday morning! This room is HUGE! It has a king bed, a full 8-person table, 2 chairs, 2 pull out couches, and tons of mirror space! We also had the adjoining room on both sides (which are just standard rooms). The location is also perfect where you could go do pictures by the river and get some downtown vibe. We had some issues with one of their preferred venders, but Adena totally vogued for us, had our backs and helped us get some money back! All in all this is a beautiful space, the staff is awesome to work with and we would have it there again in a heartbeat! -
Quality of service
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Maggie Sent on 07/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great space, excellent service
We LOVED our reception at the DoubleTree! Adena and Jana were wonderful to work with; really, all the staff were helpful and friendly. The space is beautiful and the food was AMAZING. Top notch in all aspects- highly recommend!We LOVED our reception at the DoubleTree! Adena and Jana were wonderful to work with; really, all the staff were helpful and friendly. The space is beautiful and the food was AMAZING. Top notch in all aspects- highly recommend! -
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Claire Sent on 06/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't even put into words how happy I was with my wedding experience at the DoubleTree in downtown Saint Paul. Cassie, Savannah, Brooke, and all the staff worked so hard to make sure that everything went smoothly and it was the day of my dreams. The atrium room is absolutely beautiful and we just loved all the natural light that the space offered. The food was delicious and the banquet staff was so professional and went above and beyond to make sure that the guests were happy. I can't say enough nice things about the DoubleTree and would highly recommend it to anyone looking for an afford wedding reception location in the heart of downtown St. Paul.I can't even put into words how happy I was with my wedding experience at the DoubleTree in downtown Saint Paul. Cassie, Savannah, Brooke, and all the staff worked so hard to make sure that everything went smoothly and it was the day of my dreams. The atrium room is absolutely beautiful and we just loved all the natural light that the space offered. The food was delicious and the banquet staff was so professional and went above and beyond to make sure that the guests were happy. I can't say enough nice things about the DoubleTree and would highly recommend it to anyone looking for an afford wedding reception location in the heart of downtown St. Paul. -
Quality of service
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User2043720 Sent on 02/18/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had both our wedding and reception here. The staff was exceptional and everything was perfect.We had both our wedding and reception here. The staff was exceptional and everything was perfect. -
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Wendy Sent on 07/17/20114.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Hilton was a great place to hold our reception. The catering manager, Brier Veit, was so helpful to work with, responded quickly to phone calls and emails. We were able to choose exactly what we wanted for cash vs. open bar, set up the space as we desired and were even able to decorate and put out our favors the entire day prior to the wedding. We are so happy we chose the Hilton for our reception.The Hilton was a great place to hold our reception. The catering manager, Brier Veit, was so helpful to work with, responded quickly to phone calls and emails. We were able to choose exactly what we wanted for cash vs. open bar, set up the space as we desired and were even able to decorate and put out our favors the entire day prior to the wedding. We are so happy we chose the Hilton for our reception. -
Quality of service
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Amanda Sent on 08/10/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great venue! I loved the setup and their willingness to meet and answer questions I had during the planning process. Cathy and Chandra make a great team! Would do it over again in a heartbeat! :)Great venue! I loved the setup and their willingness to meet and answer questions I had during the planning process. Cathy and Chandra make a great team! Would do it over again in a heartbeat! :) -
Quality of service
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