DoubleTree Hotel Wilmington Reviews

Stephanie was amazing throughout the entire process of having to reschedule my wedding with 2 months to go. She was quick to respond and very accommodating with me having to plan with her over the phone/Skype since I live in wyoming. Everything looked beautiful and I am still getting compliments on the food. It was everything I imagined and more, and I highly recommend them for any of your wedding needs.

We just want to thank you and your staff for the wonderful Job you did on our wedding day. From the first time we spoke you went above and beyond to make it possible for us , even in the midst of a pandemic you made it possible for us to have our dream wedding. On my wedding day I was stress free because you had everything under control, you were awesome!

The hotel staff was very accommodating to our guests who was very appreciative. We had a wonderful weekend and we could not have done it without you and the staff at….
4727 DOUBLE TREE BY THE HILTON HOTEL
CONCORD PIKE WILMINGTON DE.

Thank you Stephanie, I would 100% recommend this hotel to anyone looking for a venue.

Thanks Gary & Sara Frederick

I cannot say enough about the service, professionalism and personal care we received from the Double Tree on Concord Pike for our daughters wedding. The food was presented beautifully and was delicious, the venue decorated tastefully and elegantly, They incorporated all the personal items we provided and were so magnificent to work with

The entire staff at Doubletree made my wedding day perfect! During my planning they were there for everything I need and were always willing to help with anything that they could.

I thought the hotel did an excellent job. They were extremely flexible and just wanted me to be happy. Polly, the catering manager, was amazingly helpful and responsive and such a sweetheart. I am very pleased.

I truly can't say enough about the Doubletree. The reception was wonderful and went off without a hitch. Meredith, who was our coordinator, was amazingly responsive throughout the entire event. She helped us build the reception perfectly, offering many vendor recommendations and ideas to add the final touches to the experience. The staff at the hotel couldn't have been better either. The flower vendor unfortunately did not deliver the flowers to the girls as we were promised, but the hotel staff turned the place over to get us what we needed.

The food during the reception was absolutely amazing. We had the privilege of receiving their new head chef's cooking and everything was great from the presentation, to the flavor. Many of the guests gave us their two cents on the meal while speaking to them and it was all positive. The wait staff did an amazing job at keeping things moving and clean. Finally, if our guests had a go-to drink for the night, the bartender had it ready and waiting for them as they approached the bar.

Again, thank you to all the staff that made our event everything that it should have been.

We chose the Doubletree Wilmington for our hotel room block, because they had free parking, and a shuttle to/from Winterthur. When I checked in, my hotel room smelled like smoke, but the hotel quickly upgraded me to a suite for the whole weekend, at no extra cost. They allowed the hotel bar to stay open later to accommodate our guests after the reception. We also chose to host a morning after breakfast, which was delicious and well worth the money!

We booked this hotel for our guests. The staff that worked with us were very good and the rooms were beautiful. The wedding party and family stayed at this hotel they each had a great time.

The DoubleTree Hotel provided fantastic service. My wedding coordinator there, Ashley, was so helpful and accomodating. She was so nice to work with and did everything with a smile. The food was amazing and the choices were fantastic. It was very convenient to have my reception at the hotel where we could hang out in the bar area with everyone afterwards then go up to our bridal suite. There were several people walking around making sure everything ran smoothly throughout the night. My experience was perfect!

Doubletree was so amazing! The room looked stunning and the staff was great. I would recommend to anyone in the area!

Just visit the venue. I guarantee you that every person with whom you come contact will be warm, pleasant, and professional. We were sold on the basis of our initial interactions with the front desk staff - before we even met the wedding coordinator. And, once you have met Jeby Abraham, you'll have no doubt that the DoubleTree by Hilton Wilmington is the right choice for your special day! Jeby is knowledgeable, resourceful, organized, and accommodating. She really cares about you, and is attentive to your vision of what you want for your wedding/reception, etc... And, she will do any and everything possible to ensure that the event is flawless and you are happy. We definitely were :) The food was delicious, the room was set nicely - as planned, and the staff were impeccable. The process was collaborative from beginning to end; the level of customer service was top-notch! We had attendees from across the globe, and by all accounts, our event (wedding & reception) was absolutely fantastic! I can not say enough about the excellence in service and care provided by Jeby and Team! You will NOT regret choosing the DoubleTree by Hilton Wilmington.

Overall wonderful event, with. good quality service every member of staff.

the staff was very professional and courteous. making the arrangements with Renee was very easy and pleasant. would have them do an event for us again.

Great venue for the price! They were very accommodating and even offered me a back up plan for my outside ceremony which was very releaving!

I lived having my wedding here. Good value. One minor problem was tgat my 20 year old brother tried to get served and they made a big scene of it and he felt uncomfortable for the rest of the night. I understand they shouldn't serve kids under age but come on, it's a wedding and he's my brother. He is a good kid and they really handled in inprofreshionally.

Fantastic communication from initial consultation to post-wedding. Great package options and delicious food. Very accommodating!

Friendly staff overall great value.

We got married and that's what's most important...

The staff person we were originally working with kept us in the dark about their covid restrictions. Wasn't until we started working with Chakira when we found everything out (weeks before our wedding). Chakira was very attentive and worked hard to make our day special.

Was disappointed with the manner in which our reception space was set up. Linen had large spots on them. Most of the table cloths were extremely wrinkled and just thrown on. And we had to request for the carpet to be vacuumed. Good thing is that this was noticed the night before (when we went in to decorate). My planner reached out to Chakira about the issue. Chakira had everything resolved by the morning of our wedding. The inconvenience was that since we had to wait for the linen to be replaced, my planner and bridal party had to wait until the morning of to put out the table decor.

The night before the wedding there was a freezing rain store. Several times that night guests kept reporting to the front desk that the parking lot was really slippery. They kept saying that someone was on the way to put down salt. Apparently that person never showed up as the parking lot was still full of ice. A family member actually fell in the parking lot. When we reported it to the front desk the response was "sorry, the parking lot is icy. It was an unforseen event. Would you like a band-aid?" The news had been reporting a freezing rain storm all day. I dont see how that was unforseen. And the person had skinned their entire forearm so we were going to need more than just a band-aid.

Loved Chakira's work but disappointed with the work of the other department of the hotel that were involved.

The food was AMAZING! The chef did a great job with everything. Really nice guy too.

If this review was only based on Chakira and the Chef... it would have been A+++. But taking the other factors into consideration leaves me with mixed feelings.

The comments I received from my guest validated my experiences of enjoying my wedding. The staff attending to the needs to myself, husband, and guests was outstanding. The tone of the environment was soft and quaint. The suggestions from the staff to make this event memorable was very helpful. I did not have one complaint. The food was good, the environment was clean.