Downtown Bridal Reviews
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Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
30 Reviews
97% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
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Caroline E. Sent on 10/25/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic bridal experience
Downtown Bridal was the first bridal salon I shopped in, and it was such a lovely experience that set the bar for the rest of my dress shopping. The store itself is gorgeous with such a variety of designers and styles. Felicia was my consultant and she rocked it. Since it was my first appointment, she let me pick some styles I was curious about and made suggestions that she thought would fit what I described to her. Overall, my favorites from the day were the dresses she suggested. At no point did I feel pressured to purchase and was encouraged to take my time in selecting a dress, which is not the case everywhere.Downtown Bridal was the first bridal salon I shopped in, and it was such a lovely experience that set the bar for the rest of my dress shopping. The store itself is gorgeous with such a variety of designers and styles. Felicia was my consultant and she rocked it. Since it was my first appointment, she let me pick some styles I was curious about and made suggestions that she thought would fit what I described to her. Overall, my favorites from the day were the dresses she suggested. At no point did I feel pressured to purchase and was encouraged to take my time in selecting a dress, which is not the case everywhere. -
Quality of service
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Allison Sent on 10/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
I was paired with Natalie for my dress shopping experience and cannot say enough great things about it. My experience was absolutely amazing. Natalie listened to what I liked and didn't like, went with my vision and helped me find the perfect dress. She made me feel comfortable and confident and I didn't think twice about her feedback. After going to another shop after Downtown, I called them an hour before they were closing and they were nice enough to squeeze me in so I could officially say "YES TO THE DRESS." I would highly recommend the shop but ESPECIALLY Natalie. I truly believe she was part of making that experience so special to me.I was paired with Natalie for my dress shopping experience and cannot say enough great things about it. My experience was absolutely amazing. Natalie listened to what I liked and didn't like, went with my vision and helped me find the perfect dress. She made me feel comfortable and confident and I didn't think twice about her feedback. After going to another shop after Downtown, I called them an hour before they were closing and they were nice enough to squeeze me in so I could officially say "YES TO THE DRESS." I would highly recommend the shop but ESPECIALLY Natalie. I truly believe she was part of making that experience so special to me. -
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Aubrey Sent on 01/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stacy of Downtown Bridal was phenomenal! She was so helpful and patient, especially considering I was being a major pain that day! She worked with me and my mom, made us feel right at home, and suggested a non-traditional dress that was perfect for me.Stacy of Downtown Bridal was phenomenal! She was so helpful and patient, especially considering I was being a major pain that day! She worked with me and my mom, made us feel right at home, and suggested a non-traditional dress that was perfect for me. -
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Joyce Sent on 10/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very friendly and helpful staff. Enjoyable experience.Very friendly and helpful staff. Enjoyable experience. -
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Lindsey Sent on 11/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Downtown Bridal was excellent. Such a beautiful dress for an affordable price! It was perfect!Downtown Bridal was excellent. Such a beautiful dress for an affordable price! It was perfect! -
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Katie Sent on 11/22/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stacey and crew at Downtown Bridal are amazing!! They helped me find my perfect wedding dress that left my husband speechless. I could not have asked for a better experience and highly recommend them. Thanks ladies!!Stacey and crew at Downtown Bridal are amazing!! They helped me find my perfect wedding dress that left my husband speechless. I could not have asked for a better experience and highly recommend them. Thanks ladies!! -
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Mara Sent on 10/24/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Huge selection of wedding dresses in a variety of sizes. Good prices and has something for everyone. Gives you plenty of time to decide and space for all your guests. Alterations can be done right in house. Stacey is great- highly recommend her- great personality and very knowledgeable, a true asset.Huge selection of wedding dresses in a variety of sizes. Good prices and has something for everyone. Gives you plenty of time to decide and space for all your guests. Alterations can be done right in house. Stacey is great- highly recommend her- great personality and very knowledgeable, a true asset. -
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Breanne Sent on 10/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I came in with my grandmother on a whim to see if there would be a dress that I liked. I had visited three other stores, and nothing seemed to click. But the sales team at Downtown Bridal were professional and fun, and I found a dress that I instantly knew was the one. Downtown Bridal provided storage for my dress and were incredibly accommodating with setting fitting appointments after AI moved back to Pennsylvania. I loved the experience I received with Downtown Bridal, and will happily recommend them to anyone looking for a dress!I came in with my grandmother on a whim to see if there would be a dress that I liked. I had visited three other stores, and nothing seemed to click. But the sales team at Downtown Bridal were professional and fun, and I found a dress that I instantly knew was the one. Downtown Bridal provided storage for my dress and were incredibly accommodating with setting fitting appointments after AI moved back to Pennsylvania. I loved the experience I received with Downtown Bridal, and will happily recommend them to anyone looking for a dress! -
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Shelby Sent on 10/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I did all my wedding planning alone and had an insane mother in law causing so much drama for me. Thank god for these ladies. They made everything so much easier on me!!!I did all my wedding planning alone and had an insane mother in law causing so much drama for me. Thank god for these ladies. They made everything so much easier on me!!! -
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Camille Sent on 10/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stacey was the absolute best!!! She is the only reason I would return to downtown bridal. She was always very friendly, honest, and responsive. I had a moment where I was being told my dress was shipped, but weeks later nothing had arrived. My dress arrived 7 weeks later than it was supposed to which made me extremenely nervous. Stacey was the only one who calmed my nerves and tracked my dress and assured it will be here and my necessary alterations would be done. To me, she is downtown bridal. I only had a good experience with her and would return and recommend everyone only to her! This associate deserves so much. She is just the person you need working there during the stressful time of wedding planning and buying a dress. I cannot thank Stacey enough for everything she did. She was truly amazing!Stacey was the absolute best!!! She is the only reason I would return to downtown bridal. She was always very friendly, honest, and responsive. I had a moment where I was being told my dress was shipped, but weeks later nothing had arrived. My dress arrived 7 weeks later than it was supposed to which made me extremenely nervous. Stacey was the only one who calmed my nerves and tracked my dress and assured it will be here and my necessary alterations would be done. To me, she is downtown bridal. I only had a good experience with her and would return and recommend everyone only to her! This associate deserves so much. She is just the person you need working there during the stressful time of wedding planning and buying a dress. I cannot thank Stacey enough for everything she did. She was truly amazing! -
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Shakiyla Sent on 10/19/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best bridal store in the Salisbury, Maryland area! If you are looking for your dream dress this is the place that you want to go!! Stacey is absolutely amazing and made my special day wonderful. I'll be back for my renewal dress!!Best bridal store in the Salisbury, Maryland area! If you are looking for your dream dress this is the place that you want to go!! Stacey is absolutely amazing and made my special day wonderful. I'll be back for my renewal dress!! -
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Nikki Sent on 10/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is the best place around to get any formal wear!! The staff is amazing and truly care about making you the happiest they can. They follow up quite often and even remember small detail that were discussed in small talk. Highly recommend!This is the best place around to get any formal wear!! The staff is amazing and truly care about making you the happiest they can. They follow up quite often and even remember small detail that were discussed in small talk. Highly recommend! -
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Julie Sent on 10/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful dress and a great price. Staff was wonderfulBeautiful dress and a great price. Staff was wonderful -
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Heather Sent on 11/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Downtown Bridal was by far the best boutique I visited while searching for my dream wedding dress! The boutique itself was beautiful and the staff were all very kind and helpful. My stylist, Anna, was a doll. She listened to what I wanted and helped me to select dresses that matched the description (within my price range). She even sent me a very personal thank you card after I had chosen my dress! The staff was also very flexible with my schedule when it came time for my dress fittings and alterations. Maria, the seamstress, was spectacular. She tolerated all of my bride neuroses with grace and a smile! I requested some significant changes to my dress and Maria delivered perfectly. Overall, working with Downtown Bridal was delightful from start to finish. I couldn't have been happier with my wedding dress experience!Downtown Bridal was by far the best boutique I visited while searching for my dream wedding dress! The boutique itself was beautiful and the staff were all very kind and helpful. My stylist, Anna, was a doll. She listened to what I wanted and helped me to select dresses that matched the description (within my price range). She even sent me a very personal thank you card after I had chosen my dress! The staff was also very flexible with my schedule when it came time for my dress fittings and alterations. Maria, the seamstress, was spectacular. She tolerated all of my bride neuroses with grace and a smile! I requested some significant changes to my dress and Maria delivered perfectly. Overall, working with Downtown Bridal was delightful from start to finish. I couldn't have been happier with my wedding dress experience! -
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Angela Sent on 08/02/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I purchased my rehearsal dinner dress and flower girl dress from here. The staff was pleasant and helpful. We had a flower girl dress dilemma (from a previous store) and were in need of a new dress quickly, so we had to buy off the rack. The staff was very helpful in finding dresses they had in stock to fit our beautiful little girl. We were Very pleased with this shop!I purchased my rehearsal dinner dress and flower girl dress from here. The staff was pleasant and helpful. We had a flower girl dress dilemma (from a previous store) and were in need of a new dress quickly, so we had to buy off the rack. The staff was very helpful in finding dresses they had in stock to fit our beautiful little girl. We were Very pleased with this shop! -
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Shawn Sent on 12/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to Patsy's for my first wedding dress shopping experience. The staff there could not have made my day more magical! They were SO accommodating to my sister and mother who came with me! I had a beautiful bridal sweet to try on dresses and every dress I came out in was gorgeous!! I worked with the sweetest woman named Stacey who could not have been more helpful! I unfortunately did not purchase a wedding dress there because I had my heart set on a tea length dress which is a style that is hard to come by. However I would recommend Patsy's to ANYONE and if I ever renew my vows this is where I will come!!I went to Patsy's for my first wedding dress shopping experience. The staff there could not have made my day more magical! They were SO accommodating to my sister and mother who came with me! I had a beautiful bridal sweet to try on dresses and every dress I came out in was gorgeous!! I worked with the sweetest woman named Stacey who could not have been more helpful! I unfortunately did not purchase a wedding dress there because I had my heart set on a tea length dress which is a style that is hard to come by. However I would recommend Patsy's to ANYONE and if I ever renew my vows this is where I will come!! -
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User1805351 Sent on 09/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Patsy's Bridal completely exceeded my expectations when it came to wedding dress shopping. My consultant, Natalie, did an incredible job of keeping in contact with me. Every time I saw a dress I liked, I showed her. When I finally came into the salon to try on dresses, she had pulled dresses of every silhouette and style based on what I told her. (She even pulled dresses I did not know I would like- and I loved them!) I finally found the dress of my dreams, one that I would not have pulled out for myself. Thank you Patsy's Bridal!!Patsy's Bridal completely exceeded my expectations when it came to wedding dress shopping. My consultant, Natalie, did an incredible job of keeping in contact with me. Every time I saw a dress I liked, I showed her. When I finally came into the salon to try on dresses, she had pulled dresses of every silhouette and style based on what I told her. (She even pulled dresses I did not know I would like- and I loved them!) I finally found the dress of my dreams, one that I would not have pulled out for myself. Thank you Patsy's Bridal!! -
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User2426010 Sent on 11/14/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was great! I loved working with this vendor. They made my day very special and beautiful. I will definitely use them again and again as I have in the past. It was always a great experience.Everything was great! I loved working with this vendor. They made my day very special and beautiful. I will definitely use them again and again as I have in the past. It was always a great experience. -
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Erin Sent on 01/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Paty's is wonderful. Every dress I tried on here was beyond beautiful!
I had a few hiccups along the way with my dress and veil, but Paty's staff was always there to help and fix all my issues. I even bought a sample (the dress you try on in the store) of my dress and saved a ton of money - Huge bonus. Definitely don't miss Patsy's in your bridal gown search.The staff at Paty's is wonderful. Every dress I tried on here was beyond beautiful!
I had a few hiccups along the way with my dress and veil, but Paty's staff was always there to help and fix all my issues. I even bought a sample (the dress you try on in the store) of my dress and saved a ton of money - Huge bonus. Definitely don't miss Patsy's in your bridal gown search. -
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Rikki Sent on 12/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Evey employee I interacted with was so helpful and kind, and everyone really seemed to show a personal interest in making sure I looked beautiful for my special day.Evey employee I interacted with was so helpful and kind, and everyone really seemed to show a personal interest in making sure I looked beautiful for my special day. -
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Laura Sent on 12/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't possibly say enough about my experience with Patsy's. I went in with a budget in mind for my wedding dress and they never once tried to push me towards something out of my price range and even showed me some beautiful options that were way under my budget. Stacey Abbott--one of the awesome sales people there--was with me every step of the way, helping me choose styles for my body and giving me amazing suggestions for accessories (veils, hair pieces, etc.) Colleen, the owner, was also super helpful which was incredibly refreshing. How often do you get to shop in a store with the help of the store's actual owner?! I also had to get some pretty tricky alterations for the dress I chose and the seamstress they work with was amazing. The dress was perfect, but Stacey made the entire process so fun and totally stress free. My mom (who HATES trying on clothes) got her MOB dress from Patsy's as well and she had just as much fun as I did, which really says something. If you are in need of a wedding, mother-of-the-bride, bridesmaid, or any formal dress, make Patsy's your first stop. They were professional, helpful, kind, and fun. I can't imagine why anyone would go anywhere else!I can't possibly say enough about my experience with Patsy's. I went in with a budget in mind for my wedding dress and they never once tried to push me towards something out of my price range and even showed me some beautiful options that were way under my budget. Stacey Abbott--one of the awesome sales people there--was with me every step of the way, helping me choose styles for my body and giving me amazing suggestions for accessories (veils, hair pieces, etc.) Colleen, the owner, was also super helpful which was incredibly refreshing. How often do you get to shop in a store with the help of the store's actual owner?! I also had to get some pretty tricky alterations for the dress I chose and the seamstress they work with was amazing. The dress was perfect, but Stacey made the entire process so fun and totally stress free. My mom (who HATES trying on clothes) got her MOB dress from Patsy's as well and she had just as much fun as I did, which really says something. If you are in need of a wedding, mother-of-the-bride, bridesmaid, or any formal dress, make Patsy's your first stop. They were professional, helpful, kind, and fun. I can't imagine why anyone would go anywhere else! -
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Sherita Sent on 07/14/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We would like to thank Colleen, Stacy and their staff for their help in assisting us in selecting a wedding dress. They all made the process very easy and we really appreciate all of their help!!We would like to thank Colleen, Stacy and their staff for their help in assisting us in selecting a wedding dress. They all made the process very easy and we really appreciate all of their help!! -
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User1592518 Sent on 04/21/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Patsy's Bridal has been a pleasure to work with!Patsy's Bridal has been a pleasure to work with! -
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User2407661 Sent on 11/03/20154.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was overall very satisfied with my dress. However, on the day of my actual wedding I noticed when I was putting on my dress that the green marks that had been made for where the dress needed to be taken in were still present, but much less noticeable and bright than the original marker. Having green marker even in the slightest on my wedding dress was not something I was too happy about. However the staff, especially Stacey, were very helpful and accommodating. My dress was beautiful. The store is very nice, clean and professional compared to others in the area. And there is a large selection of dresses for women of all shapes and sizes.I was overall very satisfied with my dress. However, on the day of my actual wedding I noticed when I was putting on my dress that the green marks that had been made for where the dress needed to be taken in were still present, but much less noticeable and bright than the original marker. Having green marker even in the slightest on my wedding dress was not something I was too happy about. However the staff, especially Stacey, were very helpful and accommodating. My dress was beautiful. The store is very nice, clean and professional compared to others in the area. And there is a large selection of dresses for women of all shapes and sizes. -
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Aimee Sent on 10/31/20164.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
They had a great selection and were helpful.They had a great selection and were helpful. -
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