Drake's Landing Reviews

Name: Drake's Landing
Address: 2177 West Western Reserve Road, Canfield, OH, 44406
Rating: 2.7

Drake's Landing

Canfield, OH

2.7 out of 5 rating, 7 Reviews

View more information

Reviews

2.7 out of 5 rating

7 Reviews

53% recommend it

Write a review

Quality of service
2.6 out of 5 rating
Average response time
2.6 out of 5 rating
Professionalism
2.6 out of 5 rating
Value
2.9 out of 5 rating
Flexibility
2.6 out of 5 rating

Write a review

Sort by:

Amber Sent on 10/20/2017

5 out of 5 rating
- Quality of service
  5.0 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
Drakes Landing is such a beautiful venue and the help we had made it even better! Allyson was there to help us every step of the way and always responded same day to every email I sent. The morning of the wedding, I couldn't help but keep calling in to make sure everything was running smoothly. Allyson assured me I didn't need to call and that everything was going great and if for some reason it wasn't she would take care of it and only let me know need be. Our guests loved the stunning views Drakes offered and the peace of mind Allyson gave me let me relax and truly enjoy the day.

Drakes Landing is such a beautiful venue and the help we had made it even better! Allyson was there to help us every step of the way and always responded same day to every email I sent. The morning of the wedding, I couldn't help but keep calling in to make sure everything was running smoothly. Allyson assured me I didn't need to call and that everything was going great and if for some reason it wasn't she would take care of it and only let me know need be. Our guests loved the stunning views Drakes offered and the peace of mind Allyson gave me let me relax and truly enjoy the day.
Amy Sent on 11/16/2016

5 out of 5 rating
- Quality of service
  5.0 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
The staff at Drake's Landing was phenomenal throughout the entire planning process for our wedding. They never took more than a day to answer and questions and were always there to provide additional suggestions. Everything went so smooth on our wedding day and the food was outstanding - we received compliments all night long! The staff also made sure to check on my husband and I throughout the entire night to make sure we had everything we needed. I would recommend this venue to anyone based on the my experience with the staff alone. In addition to the amazing group of people that work here, the venue is gorgeous! From the wall of floor-to-ceiling windows, to the lake out back, the firepits, the copper ceiling above the dance floor - it does not feel like the typical banquet hall and gives off a more 'home-y' feel.

Thanks for everything!

The staff at Drake's Landing was phenomenal throughout the entire planning process for our wedding. They never took more than a day to answer and questions and were always there to provide additional suggestions. Everything went so smooth on our wedding day and the food was outstanding - we received compliments all night long! The staff also made sure to check on my husband and I throughout the entire night to make sure we had everything we needed. I would recommend this venue to anyone based on the my experience with the staff alone. In addition to the amazing group of people that work here, the venue is gorgeous! From the wall of floor-to-ceiling windows, to the lake out back, the firepits, the copper ceiling above the dance floor - it does not feel like the typical banquet hall and gives off a more 'home-y' feel.

Thanks for everything!
User2433884 Sent on 11/19/2015

4.3 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  4.5 out of 5 rating
- Professionalism
  4.0 out of 5 rating
- Value
  4.5 out of 5 rating
- Flexibility
  4.0 out of 5 rating
Drake's Landing is a lovely venue and a great value. the setting is idyllic and parking spacious. The food was excellent. If I have any suggestion to make it would be to have someone on hand from the banquet sales staff at the time of the reception. There wasn't anyone who we dealt with during the preparation process to refer to if things were different than expected and the staff that was present evidently had no idea what was discussed.

Drake's Landing is a lovely venue and a great value. the setting is idyllic and parking spacious. The food was excellent. If I have any suggestion to make it would be to have someone on hand from the banquet sales staff at the time of the reception. There wasn't anyone who we dealt with during the preparation process to refer to if things were different than expected and the staff that was present evidently had no idea what was discussed.

Marcia S. Sent on 12/21/2021

1.4 out of 5 rating
- Quality of service
  1.0 out of 5 rating
- Average response time
  1.0 out of 5 rating
- Professionalism
  1.0 out of 5 rating
- Value
  3.0 out of 5 rating
- Flexibility
  1.0 out of 5 rating
horrible management at Drakes

my daughters wedding reception was held at Drakes Landing in October 2021. Lake view was beautuful, Manager Gina so rude and unprofessional and unavailable during the evening. they did not put all the cookies out or replenish them on a regular basis as promised and per contract. Allyson the coordinator, assured us the bar cookies would be cut and plated. we took so many cookies home and when questioned, Gina was unprofessional and a liar and said she was the owner of both Drakes and Avion to prevent us from contacting the real owners. many of our guests commented on how good certain cookies were, and thought we ran out, not so they didnt plate and replace them. coffee cold and empty several times, and i had to tell staff several times. lights on patio were half burnt out. we had contracted 2 bartenders, we found out later there was one and a stock boy who was too young to serve. we had almost 300 guests, and believe me that building cannot fit that many guests comfortably. would never go back. would never recommend. Horrible management especially Gina. if you already booked them, better assign someone to monitor them to make sure the service is provided,

my daughters wedding reception was held at Drakes Landing in October 2021. Lake view was beautuful, Manager Gina so rude and unprofessional and unavailable during the evening. they did not put all the cookies out or replenish them on a regular basis as promised and per contract. Allyson the coordinator, assured us the bar cookies would be cut and plated. we took so many cookies home and when questioned, Gina was unprofessional and a liar and said she was the owner of both Drakes and Avion to prevent us from contacting the real owners. many of our guests commented on how good certain cookies were, and thought we ran out, not so they didnt plate and replace them. coffee cold and empty several times, and i had to tell staff several times. lights on patio were half burnt out. we had contracted 2 bartenders, we found out later there was one and a stock boy who was too young to serve. we had almost 300 guests, and believe me that building cannot fit that many guests comfortably. would never go back. would never recommend. Horrible management especially Gina. if you already booked them, better assign someone to monitor them to make sure the service is provided,
Anonymous Sent on 04/21/2021

1 out of 5 rating
- Quality of service
  1.0 out of 5 rating
- Average response time
  1.0 out of 5 rating
- Professionalism
  1.0 out of 5 rating
- Value
  1.0 out of 5 rating
- Flexibility
  1.0 out of 5 rating
Unprofessional and Ridiculous

Do not waste your time with this venue. Like others mentioned, the management is very rude. All they care about is getting your money. They were not helpful in the least and extremely unprofessional. A 13 year old girl would do a better job at running this venue. Sad because the venue and scenery are gorgeous but the management is so unwilling to work with the client that the experience was miserable. Filled our planning experience with angst and anxiety instead of excitement. I would advise to stay away from this and the Avion next door. Just worthless people running the show who have no idea how to provide CUSTOMER service.

Do not waste your time with this venue. Like others mentioned, the management is very rude. All they care about is getting your money. They were not helpful in the least and extremely unprofessional. A 13 year old girl would do a better job at running this venue. Sad because the venue and scenery are gorgeous but the management is so unwilling to work with the client that the experience was miserable. Filled our planning experience with angst and anxiety instead of excitement. I would advise to stay away from this and the Avion next door. Just worthless people running the show who have no idea how to provide CUSTOMER service.
Why R. Sent on 05/01/2020

1 out of 5 rating
- Quality of service
  1.0 out of 5 rating
- Average response time
  1.0 out of 5 rating
- Professionalism
  1.0 out of 5 rating
- Value
  1.0 out of 5 rating
- Flexibility
  1.0 out of 5 rating
Very poor don't care about you after you sign the agreement

Very rude
Never go there
Treat you with no respect

Very rude
Never go there
Treat you with no respect
Nicole Sent on 09/04/2013

1 out of 5 rating
- Quality of service
  1.0 out of 5 rating
- Average response time
  1.0 out of 5 rating
- Professionalism
  1.0 out of 5 rating
- Value
  1.0 out of 5 rating
- Flexibility
  1.0 out of 5 rating
The venue is beautiful for a wedding. It's on a lake. Absolutely gorgeous. The food was really good. But the staff however was not up to par. Kat was a doll to work with through out the year of planning but the day of the wedding there were completely different people working. We had over 2000 cookies that weren't all out on the cookie tables. The bartenders were completely rude. It felt like they were bothered to get you a drink. They were supposed to put all of the tables back out on the patio after the ceremony but they didn't get around to doing it until halfway through the night. The whole day was like I had to get on them or remind them about certain things. If I had to do it all over I would've booked with a different venue.

The venue is beautiful for a wedding. It's on a lake. Absolutely gorgeous. The food was really good. But the staff however was not up to par. Kat was a doll to work with through out the year of planning but the day of the wedding there were completely different people working. We had over 2000 cookies that weren't all out on the cookie tables. The bartenders were completely rude. It felt like they were bothered to get you a drink. They were supposed to put all of the tables back out on the patio after the ceremony but they didn't get around to doing it until halfway through the night. The whole day was like I had to get on them or remind them about certain things. If I had to do it all over I would've booked with a different venue.