Dueling Pianos International provided by Lorio Ross Sterling Entertainment Reviews

Reviews

Awards

23

+6 User photos

• Kelsey R. Sent on 11/04/2020
  5 out of 5 rating

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  Amazing! Highly recommend

  I cannot recommend Dueling Pianos enough!! Jason was absolutely amazing to work with in the beginning of the process. He helped us get our contract situated and answered all our questions. Tim and Mike were our entertainers and they were absolutely amazing!!! We had them at our wedding in October and EVERYONE loved them! The guys were hilarious! They had the perfect amount of interacting with the crowd and doing their own thing. Mike and Tim used props too which were great! They played/set up the music for our outside ceremony, announced our bridal party and announced us as we we entered the venue, helped with the speeches, helped keep our timeline going-with first dances and cake cutting etc. and amazing lighting for all the dances and entertainment. They had a variety of music-top pop songs, older songs, country, classic rock, jazz etc. they played something for everyone to enjoy! They also play their pianos and then switch to DJ and then back to pianos which helps keep everyone interested too. No one wanted them to leave the venue when it was past time that they were supposed to stop playing. We couldn’t be happier with how our wedding entertainment turned out! Thank you for everything!
  
  I would like to add that my husband’s work had Dueling Pianos for their for 2018 holiday party-and those entertainers were amazing too! I don’t remember the names of the guys at that party but I remember it was wonderful! We were one of the last ones to leave that party and we were definitely one of the couples that didn’t want the night to end!

  I cannot recommend Dueling Pianos enough!! Jason was absolutely amazing to work with in the beginning of the process. He helped us get our contract situated and answered all our questions. Tim and Mike were our entertainers and they were absolutely amazing!!! We had them at our wedding in October and EVERYONE loved them! The guys were hilarious! They had the perfect amount of interacting with the crowd and doing their own thing. Mike and Tim used props too which were great! They played/set up the music for our outside ceremony, announced our bridal party and announced us as we we entered the venue, helped with the speeches, helped keep our timeline going-with first dances and cake cutting etc. and amazing lighting for all the dances and entertainment. They had a variety of music-top pop songs, older songs, country, classic rock, jazz etc. they played something for everyone to enjoy! They also play their pianos and then switch to DJ and then back to pianos which helps keep everyone interested too. No one wanted them to leave the venue when it was past time that they were supposed to stop playing. We couldn’t be happier with how our wedding entertainment turned out! Thank you for everything!
  
  I would like to add that my husband’s work had Dueling Pianos for their for 2018 holiday party-and those entertainers were amazing too! I don’t remember the names of the guys at that party but I remember it was wonderful! We were one of the last ones to leave that party and we were definitely one of the couples that didn’t want the night to end!

  • +7 photos
• Michelle Sent on 07/30/2016
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  Tim & Mike did an amazing job at our July 2nd wedding. They showed up, set up, and I didn't have to worry about a thing. I was nervous about having to entertain my guests the entire night - not wanting them to get bored which is why I thought dueling pianos might be something different and fun. I'm so glad we went with them! Mike and Tim switched between DJ music and dueling pianos the entire night gauging the audience on the energy and what people we up for. People were dancing and singing up until the VERY last song. We closed the place down. I don't think I've ever seen so many videos come out of a wedding, pictures always, but with the fun things they did to get everyone involved, all the camera videos were going. My dad was actually crying laughing at the video re-cap of one of his special performances. I couldn't have asked for better guys to work with, they were funny and did whatever I asked, with me having little invovlement and just knowing they would keep the party going. Thanks Mike and Tim!!

  Tim & Mike did an amazing job at our July 2nd wedding. They showed up, set up, and I didn't have to worry about a thing. I was nervous about having to entertain my guests the entire night - not wanting them to get bored which is why I thought dueling pianos might be something different and fun. I'm so glad we went with them! Mike and Tim switched between DJ music and dueling pianos the entire night gauging the audience on the energy and what people we up for. People were dancing and singing up until the VERY last song. We closed the place down. I don't think I've ever seen so many videos come out of a wedding, pictures always, but with the fun things they did to get everyone involved, all the camera videos were going. My dad was actually crying laughing at the video re-cap of one of his special performances. I couldn't have asked for better guys to work with, they were funny and did whatever I asked, with me having little invovlement and just knowing they would keep the party going. Thanks Mike and Tim!!
• Erin Sent on 10/20/2015
  5 out of 5 rating

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  Dueling Piano's played for our wedding. It was by far the BEST choice we could have made for entertainment, and worth every penny.
  
  Michael was our lead piano player and MC, and he did a PHENOMENAL job. Guests were up and dancing all night, and he did a great job as the MC. He was professional, funny, on-point, and made sure the music was appropriate for our venue and guests. He added fun touches like having the groomsmen dance the YMCA in costume, playing college fight songs, and otherwise making the entire a night a fun, energetic party. This was not your standard show like at a bar. The show was completely geared towards a wedding, and getting people up on the dance floor dancing and singing. After the wedding many of our guests contacted us to say how much they loved the pianos—it seems like the music was by far everyone’s favorite part about our reception!
  
  Leading up to the wedding the company did a great job about keeping in touch and making sure we were all on the same page and had the plan sorted out. In the weeks ahead of the wedding Bridget made sure to get our schedule and get our music choices figured out. Michael called me a few days in advance and walked me through the plan to make sure he knew what we wanted and knew how to pronounce all the names. He clearly knew exactly what he was doing, so I knew I was in good hands. The day of everything went off without a hitch, and everyone had a great time.
  

  Dueling Piano's played for our wedding. It was by far the BEST choice we could have made for entertainment, and worth every penny.
  
  Michael was our lead piano player and MC, and he did a PHENOMENAL job. Guests were up and dancing all night, and he did a great job as the MC. He was professional, funny, on-point, and made sure the music was appropriate for our venue and guests. He added fun touches like having the groomsmen dance the YMCA in costume, playing college fight songs, and otherwise making the entire a night a fun, energetic party. This was not your standard show like at a bar. The show was completely geared towards a wedding, and getting people up on the dance floor dancing and singing. After the wedding many of our guests contacted us to say how much they loved the pianos—it seems like the music was by far everyone’s favorite part about our reception!
  
  Leading up to the wedding the company did a great job about keeping in touch and making sure we were all on the same page and had the plan sorted out. In the weeks ahead of the wedding Bridget made sure to get our schedule and get our music choices figured out. Michael called me a few days in advance and walked me through the plan to make sure he knew what we wanted and knew how to pronounce all the names. He clearly knew exactly what he was doing, so I knew I was in good hands. The day of everything went off without a hitch, and everyone had a great time.
  
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• Erin Sent on 10/07/2014
  5 out of 5 rating

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  Words cannot explain how much fun we had at our wedding with the Dueling Pianos team provided to us!!!!! Best decision of our wedding!!! Worth every penny!

  Words cannot explain how much fun we had at our wedding with the Dueling Pianos team provided to us!!!!! Best decision of our wedding!!! Worth every penny!
• Kim Sent on 01/07/2014
  5 out of 5 rating

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  My husband and I have always been crazy about dueling pianos, so when we were planning our wedding we thought it would be fun to find a company that could provide us with this type of entertainment at our recpetion. I searched the web and found Dueling Pianos International. I was so impressed with their service from the very beginning. They were organized, answered ALL of my many questions, and took all of my requests seriously. The two piano players who performed were talented and classy...really just as good as what we've seen in Vegas. I'm still getting complimets from my family and friends about our fun and entertaining reception. Awesome all the way.

  My husband and I have always been crazy about dueling pianos, so when we were planning our wedding we thought it would be fun to find a company that could provide us with this type of entertainment at our recpetion. I searched the web and found Dueling Pianos International. I was so impressed with their service from the very beginning. They were organized, answered ALL of my many questions, and took all of my requests seriously. The two piano players who performed were talented and classy...really just as good as what we've seen in Vegas. I'm still getting complimets from my family and friends about our fun and entertaining reception. Awesome all the way.
• Dani Sent on 01/08/2014
  5 out of 5 rating

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  Dueling Pianos International made our wedding reception a HUGE success. My fiancé and I wanted something different for our reception (which can be scary) and we scoured the Internet searching for just the right thing. After considering several alternatives, we are so glad that we chose Dueling Pianos International. Jason was knowledgeable and helpful and really took the fear out of everything. He went above and beyond to give us the advice we needed to make sure everything ran smoothly. The show was better than we could have hoped for! There was never a dull moment, the dance floor was full all night, and I can't remember the last time I laughed so hard. The entertainers were both amazing! They were so flexible and accommodating, not only did they perform their dueling pianos show but they DJed! We heard from our guests that our reception was the best one they had ever been to. THANK YOU Jason and Dueling Pianos International for making our wedding night perfect.
  Highly recommended!!

  Dueling Pianos International made our wedding reception a HUGE success. My fiancé and I wanted something different for our reception (which can be scary) and we scoured the Internet searching for just the right thing. After considering several alternatives, we are so glad that we chose Dueling Pianos International. Jason was knowledgeable and helpful and really took the fear out of everything. He went above and beyond to give us the advice we needed to make sure everything ran smoothly. The show was better than we could have hoped for! There was never a dull moment, the dance floor was full all night, and I can't remember the last time I laughed so hard. The entertainers were both amazing! They were so flexible and accommodating, not only did they perform their dueling pianos show but they DJed! We heard from our guests that our reception was the best one they had ever been to. THANK YOU Jason and Dueling Pianos International for making our wedding night perfect.
  Highly recommended!!
• Susan Sent on 12/21/2009
  5 out of 5 rating

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  We called Lorio Ross Sterling Entertainment and inquired about the availability of Newsmaker. An agent named Jason Scarcelli informed us that Newsmaker was not available on our wedding date and asked me if I had ever considered dueling pianos at our wedding. I?m glad he did. Our guests are still sending me emails telling me how much fun our wedding reception was. The DJ who played after dueling pianos was also outstanding. Thank you Lorio Ross!
  
  

  We called Lorio Ross Sterling Entertainment and inquired about the availability of Newsmaker. An agent named Jason Scarcelli informed us that Newsmaker was not available on our wedding date and asked me if I had ever considered dueling pianos at our wedding. I?m glad he did. Our guests are still sending me emails telling me how much fun our wedding reception was. The DJ who played after dueling pianos was also outstanding. Thank you Lorio Ross!
  
  
• Leigh Sent on 08/02/2009
  5 out of 5 rating

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  Lorio Ross is a great compnay who represents only professional & talented musicians.
  
  Rob Artinian was our DJ. He was fun and made sure everyone (head of the Detroit Golf Club, photographer, wedding party, etc) was coordinated. He asks what style of music you want to be played and what you do NOT want to be played which was important to me. He also takes requests which is great, but plays them with discretion. All and all everyone was on the dance floor as soon as he started until the end of the night!
  
  The Cheers Duo were our musicians for the ceremony and cocktail hour. They are extremely talented and quick learners of any music you would like them to play. They are a Flute & Keyboard (but the flute becomes a sax during the cocktail hour). They are versatile and professional. They were able to learn 3 non-traditional songs within 2 weeks to play for our ceremony. It was perfect. Highly recommend them.

  Lorio Ross is a great compnay who represents only professional & talented musicians.
  
  Rob Artinian was our DJ. He was fun and made sure everyone (head of the Detroit Golf Club, photographer, wedding party, etc) was coordinated. He asks what style of music you want to be played and what you do NOT want to be played which was important to me. He also takes requests which is great, but plays them with discretion. All and all everyone was on the dance floor as soon as he started until the end of the night!
  
  The Cheers Duo were our musicians for the ceremony and cocktail hour. They are extremely talented and quick learners of any music you would like them to play. They are a Flute & Keyboard (but the flute becomes a sax during the cocktail hour). They are versatile and professional. They were able to learn 3 non-traditional songs within 2 weeks to play for our ceremony. It was perfect. Highly recommend them.
• Christine Sent on 07/21/2008
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  Simone Vitale did a WONDERFUL job!! The music that they played everyone loved, and danced to all night long. Everyone kept telling us they sound just like the artist that they are singing! Our reception was on the lake and people told us that we had about 15 boats anchored out listening to the wonderful music. No one wanted the music to stop, they wanted them to keep playing all night long. If you want people to dance at your wedding, then you need to have Simone Vitale!

  Simone Vitale did a WONDERFUL job!! The music that they played everyone loved, and danced to all night long. Everyone kept telling us they sound just like the artist that they are singing! Our reception was on the lake and people told us that we had about 15 boats anchored out listening to the wonderful music. No one wanted the music to stop, they wanted them to keep playing all night long. If you want people to dance at your wedding, then you need to have Simone Vitale!
• Mike Sent on 04/20/2008
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  What a great group of people. They were excellent!!! Would suggest to all!! Thank you

  What a great group of people. They were excellent!!! Would suggest to all!! Thank you
• Mark Sent on 01/07/2014
  4.9 out of 5 rating

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  We decided to have dueling pianos for our wedding entertainment and it was an AWESOME decision (my wife wanted a dj at first but was SO glad we ultimately decided to go this route)! Matt and Brian were our entertainers and they not only played every request sent their way, they also emceed the entire event AND supplied the DJ music in between sets. They had a wireless mic for toasts and were very funny yet professional all night. Our guests all agreed ours was the most fun wedding ever.

  We decided to have dueling pianos for our wedding entertainment and it was an AWESOME decision (my wife wanted a dj at first but was SO glad we ultimately decided to go this route)! Matt and Brian were our entertainers and they not only played every request sent their way, they also emceed the entire event AND supplied the DJ music in between sets. They had a wireless mic for toasts and were very funny yet professional all night. Our guests all agreed ours was the most fun wedding ever.
• Renee Sent on 01/07/2014
  4.9 out of 5 rating

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    4.5 out of 5 rating
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  I had a Friday 13th wedding and in spite of superstition, it ROCKED! I was so sick and tired of hearing DJs everywhere I went and tried dueling pianos with this company. I WANTED LIVE MUSIC! Great choice! First the players were first rate (I highly recommend Carl Propst (kinda long hair) because he was engaging and FUNNY! I can't remember the other ones name but they seemed to "feed" off each other. We had some "special requests" and a strict agenda and they followed it to a tee. I liked that they took requests, made jokes, were serious when we needed them to be and really good sports. We fed them which I guess is the norm but they were so appreciative! For all the money we spent on the wedding, I felt the price we paid was a small one to pay for such a large part of our reception success. I will recommend you anytime! In fact I will keep them in mind for other get togethers we have. Here is my thing-if I am having a function I want it to be successful or why even bother having it! To me that means good entertainment and food! If one or the other fails, the party will fail. THANKS GUYS!

  I had a Friday 13th wedding and in spite of superstition, it ROCKED! I was so sick and tired of hearing DJs everywhere I went and tried dueling pianos with this company. I WANTED LIVE MUSIC! Great choice! First the players were first rate (I highly recommend Carl Propst (kinda long hair) because he was engaging and FUNNY! I can't remember the other ones name but they seemed to "feed" off each other. We had some "special requests" and a strict agenda and they followed it to a tee. I liked that they took requests, made jokes, were serious when we needed them to be and really good sports. We fed them which I guess is the norm but they were so appreciative! For all the money we spent on the wedding, I felt the price we paid was a small one to pay for such a large part of our reception success. I will recommend you anytime! In fact I will keep them in mind for other get togethers we have. Here is my thing-if I am having a function I want it to be successful or why even bother having it! To me that means good entertainment and food! If one or the other fails, the party will fail. THANKS GUYS!
• Julie Sent on 03/03/2009
  4.9 out of 5 rating

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  Although I played phone tag with the booking agency for a bit, it was worth the effort. The band was AMAZING!!! Everyone at the wedding commented on how great they were. The price was great, they were flexible and so much fun to have at our wedding. I would highly reccomend using the Jerry Ross Band!

  Although I played phone tag with the booking agency for a bit, it was worth the effort. The band was AMAZING!!! Everyone at the wedding commented on how great they were. The price was great, they were flexible and so much fun to have at our wedding. I would highly reccomend using the Jerry Ross Band!
• Kathy Sent on 10/07/2008
  4.8 out of 5 rating

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  We booked the Lorio-Ross band HIGHER GROUND for our wedding and they were a HUGE hit! The dance floor was packed the whole night, and they played songs that all ages liked and could dance to. Unfortunately they weren't able to play my husband and my song, so we just chose a classic, but it was still special. Sonny, the band's leader, was amazing. He was so calming, went through every detail and basically said "We want this to be the most special, memorable day..." and it truly was. They were also a GREAT deal. I would recommend contacting the band directly, and you'll get a cheaper rate than going through Lorio Ross.

  We booked the Lorio-Ross band HIGHER GROUND for our wedding and they were a HUGE hit! The dance floor was packed the whole night, and they played songs that all ages liked and could dance to. Unfortunately they weren't able to play my husband and my song, so we just chose a classic, but it was still special. Sonny, the band's leader, was amazing. He was so calming, went through every detail and basically said "We want this to be the most special, memorable day..." and it truly was. They were also a GREAT deal. I would recommend contacting the band directly, and you'll get a cheaper rate than going through Lorio Ross.
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  User1499725 Sent on 01/07/2014
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  Awesome, tons of compliments from our guests. Players were better than all the dueling bars we've been to. Also, very accommodating with our songs, dances, ect....

  Awesome, tons of compliments from our guests. Players were better than all the dueling bars we've been to. Also, very accommodating with our songs, dances, ect....
• Martha Sent on 07/29/2009
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  My band, L'Usa, was amazing. Fun group, great performers, very professional. I had provided a "do not play" list with all of my materials, and they played several songs off of this list. (of note, it was a long list!) That is honestly my only complaint--and they did abide by our request for no line dances.
  
  The rest of the experience was phenomenal.

  My band, L'Usa, was amazing. Fun group, great performers, very professional. I had provided a "do not play" list with all of my materials, and they played several songs off of this list. (of note, it was a long list!) That is honestly my only complaint--and they did abide by our request for no line dances.
  
  The rest of the experience was phenomenal.
• Angela Sent on 09/02/2011
  4.4 out of 5 rating

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  The band was great. They have a playlist that spans generations. They energized the guests. At the end of the wedding we still had a full dance floor.

  The band was great. They have a playlist that spans generations. They energized the guests. At the end of the wedding we still had a full dance floor.
• Kate Sent on 07/09/2008
  4.4 out of 5 rating

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  Lorio Ross had some really great bands! We used The Jerry Ross Band. We put in writing that if the lead singer were to leave for any reason we would not want that band. Less than a week before the wedding we found out he wouldn't be there. Lorio Ross should have contacted us earlier, but they did find a substitute and were willing to do whatever it took to make things better.

  Lorio Ross had some really great bands! We used The Jerry Ross Band. We put in writing that if the lead singer were to leave for any reason we would not want that band. Less than a week before the wedding we found out he wouldn't be there. Lorio Ross should have contacted us earlier, but they did find a substitute and were willing to do whatever it took to make things better.
• Cecilia Sent on 01/07/2014
  4.2 out of 5 rating

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  My now husband and I really enjoyed the entire show. The players got there in time , introduced themselves and rapidly proceed to explain the concept of the dueling pianos show,before I noticed they had everybody in the dance floor ! All my friends and family keep telling me how much fun they had in my reception . Mr . Nate Sangsland was the best , he kept asking us if there was anything he could do for us , we were really impressed by his talent and professionalism . We would definitely hire them again and I would totally recommend them to everybody , your guest will be taking about your wedding for a long time ...

  My now husband and I really enjoyed the entire show. The players got there in time , introduced themselves and rapidly proceed to explain the concept of the dueling pianos show,before I noticed they had everybody in the dance floor ! All my friends and family keep telling me how much fun they had in my reception . Mr . Nate Sangsland was the best , he kept asking us if there was anything he could do for us , we were really impressed by his talent and professionalism . We would definitely hire them again and I would totally recommend them to everybody , your guest will be taking about your wedding for a long time ...
• Kathleen Sent on 12/09/2009
  4.2 out of 5 rating

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    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  We had the band Higher Ground for our wedding. LOVED them! They played at a friends wedding a few years back and knew I wanted a band. Dance floor was always packed. Just stay on top of Lorio Ross to make sure you are getting what you are paid for and they are getting back to you on time. But they kept the party going and everyone loved them.

  We had the band Higher Ground for our wedding. LOVED them! They played at a friends wedding a few years back and knew I wanted a band. Dance floor was always packed. Just stay on top of Lorio Ross to make sure you are getting what you are paid for and they are getting back to you on time. But they kept the party going and everyone loved them.
• Tim Sent on 08/05/2008
  4.2 out of 5 rating

  4.2
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  We found out 3 days before that their lead singer (and reason we chose the band) wouldn't be able to make it.... however, they plugged in someone else who was just as good if not better! The guests loved the band and raved about them for weeks.

  We found out 3 days before that their lead singer (and reason we chose the band) wouldn't be able to make it.... however, they plugged in someone else who was just as good if not better! The guests loved the band and raved about them for weeks.
• Jaclyn Sent on 07/07/2008
  4.2 out of 5 rating

  4.2
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  First off, I LOVED, LOVED, LOVED the band we selected. They are Persuasion. Their music had everyone on the dance floor and they played tunes for all ages. They also followed direction well and made me feel very comfortable prior to the wedding with what was going to happen and what they needed from me.
  
  However, the representative at Lorio Ross was not very helpful at all. She was not very responsive to e-mails and phone calls and did not connect me with the band until 1 month before the wedding. I was told when I booked them that I should be in touch with them at LEAST 3 months before the wedding to present song choices and requests to them. When I sent her all my info 3 months prior, I never heard any feedback until finally 1 month prior to the wedding date.
  
  Luckily, the band portrayed confidence and was very comforting when I finally did talk to them a month before the wedding. So it all worked out. They did all my requests as promised.
  
  I would recommend the bride/groom just stay on top of the representative at Lorio Ross

  First off, I LOVED, LOVED, LOVED the band we selected. They are Persuasion. Their music had everyone on the dance floor and they played tunes for all ages. They also followed direction well and made me feel very comfortable prior to the wedding with what was going to happen and what they needed from me.
  
  However, the representative at Lorio Ross was not very helpful at all. She was not very responsive to e-mails and phone calls and did not connect me with the band until 1 month before the wedding. I was told when I booked them that I should be in touch with them at LEAST 3 months before the wedding to present song choices and requests to them. When I sent her all my info 3 months prior, I never heard any feedback until finally 1 month prior to the wedding date.
  
  Luckily, the band portrayed confidence and was very comforting when I finally did talk to them a month before the wedding. So it all worked out. They did all my requests as promised.
  
  I would recommend the bride/groom just stay on top of the representative at Lorio Ross
• Brandy Sent on 11/26/2013
  1.1 out of 5 rating

  1.1
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  We used Dueling Pianos International to book dueling pianos for our wedding. They are a booking agency that works with different players throughout the country, and their upfront services and promise were awesome - "we're here for you through the whole thing! our goal is to make everything perfect!" You never get the opportunity to actually speak with nor meet the people who show up on your wedding day, and unfortunately, nearly half of the promises made to us (including those outlined in the contract) were not met. No wonder there is a moderation clause in the contract, agreeing not to bring lawsuits against them. Once the day was over, and I called Jason to list of the multitude of things that went wrong, he told me he was not responsible for any of those, and I would NOW have to work directly with the players...
  Here are a list of just a few of the items:
  1. No table tents were provided explaining what "Dueling Pianos" is. These were promised per the contract, so we did not print anything out ourselves.
  2. The players did not announce anything about how the show "worked" at the beginning, despite Jason explaining how important it was that EVERYONE be present (and they were) at the beginning of the show to understand how the interactions worked. Therefore, there was very little participation - people were confused.
  3. We had wedding crashers, SENT by Dueling Pianos International, WITHOUT OUR PERMISSION.
  4. We specified that all tips were being donated to a local dog rescue. This was included in the contract, and was to be announced by the players (it wasn't, but we had included it in our programs, and I ended up having to announce it). THE PLAYERS TOOK THE TIPS HOME AT THE END OF THE NIGHT. They broke the contract, and stole money.
  5. One of the players helped himself to our late-night snacks (we had agreed that dinner was included for players), as well as beer (which was NOT included), and then proceeded to wipe his hands and face on my pink tablecloth.

  We used Dueling Pianos International to book dueling pianos for our wedding. They are a booking agency that works with different players throughout the country, and their upfront services and promise were awesome - "we're here for you through the whole thing! our goal is to make everything perfect!" You never get the opportunity to actually speak with nor meet the people who show up on your wedding day, and unfortunately, nearly half of the promises made to us (including those outlined in the contract) were not met. No wonder there is a moderation clause in the contract, agreeing not to bring lawsuits against them. Once the day was over, and I called Jason to list of the multitude of things that went wrong, he told me he was not responsible for any of those, and I would NOW have to work directly with the players...
  Here are a list of just a few of the items:
  1. No table tents were provided explaining what "Dueling Pianos" is. These were promised per the contract, so we did not print anything out ourselves.
  2. The players did not announce anything about how the show "worked" at the beginning, despite Jason explaining how important it was that EVERYONE be present (and they were) at the beginning of the show to understand how the interactions worked. Therefore, there was very little participation - people were confused.
  3. We had wedding crashers, SENT by Dueling Pianos International, WITHOUT OUR PERMISSION.
  4. We specified that all tips were being donated to a local dog rescue. This was included in the contract, and was to be announced by the players (it wasn't, but we had included it in our programs, and I ended up having to announce it). THE PLAYERS TOOK THE TIPS HOME AT THE END OF THE NIGHT. They broke the contract, and stole money.
  5. One of the players helped himself to our late-night snacks (we had agreed that dinner was included for players), as well as beer (which was NOT included), and then proceeded to wipe his hands and face on my pink tablecloth.

  Dueling Pianos International provided by Lorio Ross Sterling Entertainment's reply:

  This event was not contracted with Dueling Pianos International.

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