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Dulce Alterations Reviews

Dulce Alterations

Dulce Alterations

Gastonia, NC
4.6 out of 5 rating, 19 Reviews
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Reviews

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4.6 out of 5 rating
4.6 out of 5 rating
19 Reviews
91% recommend it
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  • Quality of service
    4.5 out of 5 rating
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    4.6 out of 5 rating
  • Professionalism
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  • Value
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  • C
    Caroline B. Sent on 09/09/2023
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    Amazing alterations for wedding dress

    I highly recommend Dulce Alterations for wedding dress alterations. They were professional, responsive, and so knowledgable. They did an amazing job on my very detailed dress and patiently explained everything to us. I cannot recommend them enough!
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    Penny C. Sent on 09/09/2023
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    Excellent service

    I went to Dulce alteration back in April 2023 for a consultation and they weren't able to work on my dress because it was 3 sizes too big , they advised me to get other seamstress consultations who possibly can work on my dress, after getting a few opinions from other seamstress I decided to get a new dress since the price range and the amount of work made me very uncomfortable specially knowing the style of the dress will change. I went back to dulce alterations in July 2023 with a different dress and they were kind to give me a second free consultation and they were able to work on my dress since it was more flitted , they altered the hem, add bustles and size a little bit at the top. My experience with dulce alterations was exceptional! for them to offer me two free consultations and explaining in detail the whole process I am completely satisfied, I highly recommend this business, they are experts of their field.

    Dulce Alterations's reply:

    Thank you Penny, for taking the time to give us a detail review of your experience , we appreciate your feedback.
  • Amber
    Amber P. Sent on 10/13/2022
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    Couldn’t be happier!

    I am SO happy with Dulce Alterations!! I was recommended to them by my bridal shop and so thankful for the amazing service I received. They were knowledgeable, friendly, and fast! I was able to get my wedding dress completely altered within 2 weeks. Thank you Dulce, I couldn’t be happier! My wedding dress fit perfectly!

    Dulce Alterations's reply:

    Thank you Amber for your great review, its our pleasure to earn your business, we strive for perfection and we thank you for choosing Dulce Alterations.
    • illustration stars

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  • A
    Allison F. Sent on 03/24/2023
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    Perfection in Every Stitch: A Stellar Review of Dulce Alterations - Gastonia

    If you're looking for a wedding dress alteration shop that is both skilled and attentive, look no further than Dulce Alterations in Gastonia.

    The staff at this shop truly understand the importance of your wedding day and will work with you to ensure that your dress is tailored to perfection. From the moment you walk in, you'll be greeted with warm and friendly service that immediately puts you at ease.

    What sets this shop apart from others is the skill and expertise of the staff. They are truly talented at what they do and have the ability to transform any dress into a work of art. They take the time to listen to your needs and preferences, and they offer suggestions that will enhance the beauty of your dress and flatter your figure.

    Their attention to detail is second to none. They carefully measure and fit your dress to ensure that it looks and feels amazing on your special day. Their alterations are seamless and precise, and they use the highest quality materials and techniques to ensure that your dress looks and feels perfect. You will feel at ease with this dress shop. The seamstress even took the time to instruct me how to bustle my dress.

    In addition to their excellent workmanship, the staff at Dulce Alterations are also incredibly friendly and accommodating. They are willing to work with your schedule and they are always available to answer any questions you may have. Their exceptional workmanship, attention to detail, and outstanding customer service make them the perfect choice for anyone looking to have their wedding dress altered to perfection.
    • Dulce Alterations 4
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    Dulce Alterations's reply:

    Thank you Allison for sharing your great experience and your wonderful feedback , we truly appreciate your business;)
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    Leticia L. Sent on 10/09/2021
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    Good Customer Service

    I purchased my wedding dress in a small boutique in Florida, Dulce alterations were able to make my dress perfect , my dress was a few sizes too big and of course very long. They also created a beautiful bustle, very friendly and the price was affordable.
    I am very satisfied and I highly recommend their services.
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    Liza Sent on 07/17/2021
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    Excellent Customer service

    After many paid consultations, I choose Dulce Alterations for their professionalism and good customer service, they altered my gown and it is perfect, the cost was very affordable and they did an excellent job. I highly recommend this Business to the future brides who want a stress free atmosphere and quality work.

    Dulce Alterations's reply:

    Thank you Liza for great review, we appreciate your business, can't wait to see your bridal portraits!
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    Ever Sent on 01/05/2017
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    Amazing place! Has done plenty of gowns for me. I wouldn't recommend anyone else for any formal wear. These people know what their doing.
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    Rebecca Sent on 10/09/2018
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    I got my wedding dress altered a couple months before my wedding and they made it fit like a glove. Well, in that 2 months I lost some weight and needed to go back for a final fitting about 2 weeks before the wedding. And once again they made it fit perfectly and they even ironed out some wrinkles at no charge. I got so many compliments on my wedding dress that it looked "like it was made for me." They are confident in what they do and are flexible to give you what you want for a good price.
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    Ann Sent on 05/15/2018
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    They did Alterations on my daughters wedding Gown, I was refere by a coworker. The Alterations were flawless, very professional and kind.
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    Lyzz Sent on 11/02/2017
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    I used Dulce Alterations to Steam my Wedding Gown, they were very friendly a professional . My dress was perfectly press and steam for my coming wedding on 11/04/17
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    Lore Sent on 05/31/2017
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    Very satisfied with their work, my wedding gown fits perfectly . They very friendly and good Customer service.
    Thank you Dulce Alaterations counting the days
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    Dan Sent on 04/03/2017
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    They did an amazing job on my Bridesmaid dress, I ordered a custom make bride's maid dress online, and it was all wrong//
    The top was too small and the hem was huge, nothing really match base on their sizing , they fixed my dress and it was perfect.
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    Daniela Sent on 10/21/2016
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    They are the best for alterations, after a bad experience with other alterations place Dulce Alterations save my dress, they were able to completely rebuild my gown, they were very professional and kind. I highly recommend their services.
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    Katelyn Sent on 11/03/2016
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    Dulce made my wedding dress a dream come true. It was sized and hemmed to perfection. It was quite complicated lace dress and after my 2nd time there they clearly explained to me a follow up would be needed. This just made me more comfortable knowing that they knew what they were doing. Highly recommend, they are a little pricey but I would rather pay for work well done than to have someone inexperienced ruin my dress. Thank you Dulce it was perfect!
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    D Sent on 10/08/2016
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    They Did my daughter's sweet fiftheen dress alterations , excellent job and very good Customer Service, I highly recommended them.
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    Melissa Sent on 05/25/2016
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    They did a last minute alterations in my bridesmaid dress, they were very proffesional and they worked in little time due the fact i need the dress in 2 days. I highly recommended this business.
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    Marilyn Sent on 08/13/2017
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    Poffie Girls recommended this place. I was a little worried because of the the yelp reviews, but I have to accept they did an amazing job with my wedding dress. I know it was a complicated dress, and it fit amazing to me, i just looked really good... but REALLY good :)... bit pricey tho
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    Rhonda Sent on 10/18/2017
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    I had a good impression as she pinned the dress the first appt. I tried the dress at the second fitting and the dress felt like it was pulling to the right on the back but I wore a different body shaper so I thought that the shaper was the problem. I tried the dress on for my husband with the original body shaper and the dress still felt like it was pulling to the right. I started looking at the dress and the work was messy and the zipper had an inch of where the stitching did not sew in the zipper and at the top the stitching went off to the side instead of a straight stitch making the dress much tighter than when the seamstress pinned it to fit. My skin was puckered and she did not mention that when I tried it on. I am letting someone else fit my dress. The experience was not good and I paid $140.00 for a mess. I am the mother of the groom.
    Rhonda- Mount Holly, NC
  • Lisa
    Lisa Sent on 10/05/2015
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    This is the alteration shop that Poffie Girls Bridal Shop recommended when I bought my wedding dress. After paying $360 up front in alterations, the only thing she got right was the hem and the french bustle. She was suppose to take in the bust as I am a B cup... she even pinned it at the first fitting, however the dress wasn't taken it. I could fit my entire fist between the dress and my breast. Her solution was to add more and more padding, and when that didn't work, pulled the straps up so tight, they were literally digging into me and the bust was pointing up. After an hour, she finally said there was nothing else she could do, it was just how the dress was made. After all, she had already been paid in full. Thank goodness for Poffie Girls stepped up to the plate when I called them. They had me come to the store and they had 2 people who pinned darts in the bust to be taken in. They are even fixing her mistakes, like how she nearly detached the straps by pulling on them so hard. Why they recommend this place is a mystery to me, but I want to warn others of my very poor experience here
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