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E.E.F.Y TRAVEL Reviews

E.E.F.Y TRAVEL View more information

Reviews

4.5 out of 5 rating
4.5 out of 5 rating
8 Reviews
90% recommend it
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    Shameeka Sent on 02/03/2017
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    I traveled at least twice a year and EEFY Travel has been doing all my bookings for the last 3 years and each time is a great experience. She enssures that all her customers are traveling with the essentials they needed. She very responsive and detailed and this is exactly needed when traveling with large groups. Thanks again EEFY WE look forward to traveling for the new year! See you soon!
  • User2955332 Sent on 01/22/2017
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    The agent was great, always available for questions and impromptu meetings. The care that was taken to make my day even more special will never be forgotten.
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    Shamilia Sent on 01/30/2017
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    My Experience with E.E.F.Y was great!. Our agent did an amazing job pulling everything together. Everything was perfect right down to every detail. No one could have done a better job. The hotel where I stayed and had my wedding (majestic colonial panta cana) beautiful and staff were wonderful. Thanks E.E.F.Y Travel
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    Tracy Sent on 02/02/2017
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    Great experience and very friendly
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    Nicola Sent on 01/23/2017
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    I am truly impressed with the attention to detail and constant availability of my agent Jamalla to help me as and when needed. In these days of the internet most people undervalue the need for using services of people like you, who know the intimate details of the place vs some pics on the net.
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    Odetta Sent on 01/21/2017
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    I use this travel agency for my trip to DR for my cousin's wedding I worked with Jamila from beginning up until the day of travel and I must say, I had no troubles or worries. Everything was well planned out we were well accommodated once we landed from the transportation, to main reason for the vacation the wedding everything that we ask for prior to getting there Jamilla made it happened!!!
    I have and will always recommend E.E.F.Y Travels for anyone that's planning a family vacation, destination wedding, or just a simple getaway...
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    Jessica Sent on 10/06/2013
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    When I graduated from College in 2012, I used E.E.F.Y. travel to help me find a trip wish that would be unforgettable; and full of fun and laughter. My Consultant, Mrs. Martin booked a four days cruise to the Bahamas, my party consisted of roughly 12 people. Her services were outstanding, may I say. Each person had to pay $700, which consisted of round-trip airfare from NY-MIA, four days on the cruise in which we visited two islands, all you can eat, round trip transportation from airport to Port of Miami. In my opinion $700 dollars was very affordable, especially for the month of June. Mrs. Martin was always available for questions, attended my meet and greet in which everyone was given a printed itinerary's and goody bags(def a plus). The reminders in which, she sent out to the those attending the trip was helpful, it helped everyone keep up with their payments. I was so pleased with my services, that I'm using her again to book my trip to PR in Nov. First time using a travel agent and I'm happy I choose Mrs. Martin.
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    Sarah Sent on 12/04/2016
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    My husband and I recently used a EEFY Travel agent for a friend of ours wedding in Punta Cana. To make a long story short we struggled with getting responses promptly, we also struggled with making our reservations and it wasn't until I contacted the hotel directly (which defeats the purpose of having a travel agent) that we were able to finalize our booking. When we booked the trip with them we only booked the hotel since we took care of our own flights, when we booked we made sure to get travel insurance if anything were to happen. It turned out that the trip was during Hurricane Matthew but since our flight wasn't canceled we decided to still travel, well once we got to the airport we weren't able to make it on our flight due to flights being over book from the hurricane so we called to cancel our hotel with EEFY travel. At first they stated that "they" could only refund half of our trip amount, we then asked them who "they" were and we were told the hotel themselves. We then contacted the hotel and we were told we were entitled to our full refund since we paid for the travel insurance but the travel agent needed to cancel the trip for us. After almost two months of fighting for our money we received the majority of it although they still didn't give us the full amount, we understand that we don't get the travel protection money back however we didn't even receive the full amount with that protection out as well.
    I think it's pretty obvious that we do not recommend EEFY Travel this was our first and last experience using a travel agent although I'm sure there are good ones out there.

    E.E.F.Y TRAVEL's reply:

    Dear Mr. & Mrs. Dorsey;
    It is very unfortunate that you guys were dissatisfied with the your service. My travel agent went above and beyond the call of duty to make sure you all receive your full refund! Despite the fact that your husband DID NOT put insurance on both of you guys travel accommodations. Our agency is built on integrity, and the COMPLETE & TOTAL SATISFACTION of our clients, .... and we do our best to make sure our clients are happy. In the end you did received a hotel voucher plus your full refund. I wish you the best of luck on all you future travels.
    Yours truly

    Jamilla Martin