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East West Bridals Reviews

East West Bridals

East West Bridals

Secaucus, NJ
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4.4 out of 5 rating
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49 Reviews
87% recommend it
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Awards

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    Meg Sent on 10/03/2016
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    Highly recommend East West Bridals! Elyse helped me pick the perfect dress and Nancy altered it to perfection.
    No problem making appoints and Gary even guided me through the town of Secaucus when my GPS sent me straight into a gate and he picked the perfect veil to complete my look! Will definitely refer every bride I know!!
  • User2710528 Sent on 08/03/2016
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    I had tried a lot of different stores in an attempt to find my dress. All were either too expensive or too gaudy and the staff didn't really listen to what I wanted. Then I came here. I told them what I liked and they helped me pick out some dresses. They let me try on anything and everything I wanted till I found the perfect one. Sadly, the perfect one was discontinued and I could only get the floor model that was 18 sizes too big. I was so heartbroken, but the seamstress came out and told me she would make it work. Six months and five fittings later, my dress fit like it was hand made just for me. They also helped me pick a veil that complimented my dress beautifully. I could not be happier with their service!
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    Diana Sent on 09/29/2015
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    Elyse was amazing to work with. I really wasn't sure what I wanted and she was able to tell what style was going to look good on me. She wasn't pushy and I didn't purchase the first time I was there. I ended up going back months later and finding my dress. I went back for numerous fittings until it looked perfect. I couldn't be happier with how it looked!
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  • Morgan & Clinton
    Morgan Sent on 09/29/2015
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    If you live in the area you MUST visit East West Bridals!! From the second I met Elyse and Gary I knew I would be buying my dress from them. They have such incredible knowledge of the industry, an eye for matching the perfect dress to your body type and the patience to let you try on a million dresses before you realize their recommendation was right! Elyse and Gary provide such positive feedback the entire shopping process was a blast! Once I picked my dress, I had even more fun coming in for alterations, and could not have created my final look without their input and advice! They knew exactly what I was looking for, and understood my personality and style that what I envisioned easily became a reality. They also were willing to bend over backwards to accommodate any special requests my mom or I had. Their dedication to ensuring my dress not only looked perfect but fit perfectly is evident in that they have Nancy, who is the most skilled seamstress I have had the pleasure of meeting. She was so patient with me at the end since I had to come back multiple times because I kept losing weight, and they wanted it to fit perfectly! Not once did I tug my dress up or fidget with it during my wedding day because of Nancy's skillfulness and Elyse and Gary's dedication to perfection. I would highly recommend East West Bridals to any bride-to-be, the team will make you feel like family while helping you to look fabulous on your big day!!!
  • User2136241 Sent on 05/18/2015
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    Absolutely wonderful boutique!! I was searching far and wide for one particular dress and, not only did East West have it, but they were able to order for me promptly, do several fittings, and really help make sure the dress was ready to go the week of the wedding. The owners are a pleasure to work with and I could not recommend them more highly.
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    Stephanie Sent on 12/19/2014
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    SO, my fiance and I decided to have a 6 month engagement! With time being an issue, my first priority was getting my dress. My mom and I walked into East West Bridal with NO appointment stressing my concern of a close wedding date. Elyse and Gary were EXTREMELY helpful. They helped pull dresses, were completely attentive, and honest. I felt so comfortable working with them. My mom saw a picture of a dress on the wall and asked Gary if they had it. He found it in the racks, I tried it on, and it was THE ONE! :) I waited to order it till I got to show my sisters and friends. Later that day I returned, AGAIN with no appointment to put on the dress for my friends and Gary and Elyse welcomed me with a smile. The put me in the dress (which is not easy since it was a size 14 and I am a 4 and there was a lot of gathering to do). Any who, I ordered the dress that Friday after showing my sisters and CANNOT wait to get it in! I am hoping alterations go as smoothly.

    I look at the pictures in my phone of the dress everyday and look forward to May 1st when I get to marry my best friend in it.


    Thanks Elyse and Gary!
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    Carolyn Sent on 11/14/2014
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    After an upset with the first dress i wanted to wear (an heirloom grandma's wedding dress), i only had 3 months exactly to get a new dress. I was able to get an appt for 3 days later at East West thankfully! As soon as we walked in and started explaining why we were coming in so close to the wedding date, my mother started crying.. she was very upset about the other dress not working out. The woman helping us, JEN (shes awesome!) was sooooo helpful, calmed my mom down and told her not to worry that we would find something. I explained to her what i was looking for and she immediately went to a dress and pulled it out to show me. It was stunning and exactly what i wanted! She also told me i should try on a few different styles to make sure the first one was def it. So I did, but I ended up with the first dress she piked out for me. My mom cried happy tears at this dress :)

    The whole process was easy, and stress free! The dress came into the store a little less than a month before the wedding, i went in for 2 fittings and had minimal alterations, and picked it up the day before the wedding. The owners were super nice, and again.. JEN.. love her! She was fantastic! I could def tell she liked her job and wanted to make all her brides happy and comfortable and look amazing on their big day! Thank you so much for all your help!!
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    Sarah A. Sent on 10/19/2014
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    Elyse and Gary are the best! East west bridal is very accommodating and take their time with each bride and bridesmaids. There pricing is exceptional and I would recommend them to all brides. The only down fall was the tailor, not for me (the bride) but my mother had 5 fittings and 2 of my bridesmaids has (3-4) fittings a little over excessive but otherwise I had a great experience.
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    Katherine Sent on 07/23/2014
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    I loved my experience at East-West Bridals, from start to finish. Elyse and Gary are the best! As an out-of-town bride, they were so accommodating with appointments for dress fittings. Elyse really has a natural talent in picking out dresses that flatter and look perfect for your specific body type. I had visited two bridal stores before checking out East-West Bridals and they didn't even come close. With the help of Elyse and Gary, I was able to find the PERFECT wedding dress. I got so many compliments the entire night, but most importantly, I felt like myself. I would have never found this dress if it weren't for Elyse. Nancy also did an amazing job with the alterations, the dress felt like it was made for me. Thank you so much! Can't wait to see you at Jess and Brian's wedding! :)
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    Tania Sent on 11/24/2013
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    Elyse and her staff were extremely helpful when I was looking for my dress. From the beginning with Jennifer (sales rep) to the very end with Nancy (alterations) and in between was great! They were very patient with me as I went in several times before I finally made my decision. My bridesmaids also bought their dresses from here and fit great. You cannot beat their prices! They are nuts (in a good way) & make you feel comfy & like family. I would definitely recommend their shop to family & friends!

    Tania

    East West Bridals's reply:

    As, thanks Tania! I love this review, especially the "nuts in a good way!" You nailed that!!
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    Anne Sent on 09/11/2013
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    You can not find another bridal salon that treats you better than East West Bridals... I found an amazing wedding dress for $300 that was tailored down to fit my small frame... And despite such a low cost dress was still treated like a princess... I can not say anything but exceptionally good things about this store and its staff... I cannot be more grateful for such an easy perfect bridal experience...
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    Melissa Sent on 06/26/2013
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    I stopped in East West Bridal with my mom shortly after I got engaged --- just to browse. I was pretty convinced I'd get a "vintage" (aka: slightly loved) dress online to save a bit in the budget or, go for a more casual number as my wedding is on the beach in Hawaii.

    My mom found her dress at East West for my sister's wedding a few years back and said Elyse and Gary were great to work with. So, we went in for a look around. . . And, three dresses in my prior plans were abandoned! I had found the dress for me! There's a bit of structure to it but overall, its easy going lace that doesn't look too dressy for my venue.

    Elyse was fantastic-- she just understood what I was looking for and only pulled completely appropriate styles for my body and budget off the rack. She and Gary seemed to understand the dress I had imagined in my mind and didn't pull out anything too fru fru or fluffy. Not say those weren't available if you like something more formal!

    And, of course, there were a few "bigger" dresses we tried on for fun-- I mean, why not?!

    Elyse suggested some nice alterations to the dress- no big bow for a sash so instead, it will be sewn down.

    Now, here's the catch-- I live on the West Coast and have only been back to NJ twice since I bought my dress.. Not only did Elyse and Gary accommodated my travel schedule for fittings but they also found a Mori Lee (my dress designer) vendor out in California that I can take my dress to if I have any last minute tailoring request. Talk about service!

    Elyse and Gary made me feel like part of the family which is a great feeling while shopping for a dress and making so many other wedding decisions!!!



    East West Bridals's reply:

    Missy, you're the best and I loved working with you too!! Love to Mom and the whole family and have a beautiful wedding day!!! ❤
  • User1264930 Sent on 07/30/2013
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    Beautiful dress selection. They were so nice and understanding!
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    Judith Sent on 07/31/2013
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    I walked into East West Bridal knowing what type of gown I was wearing on my wedding day. . .boy was I wrong. After trying numerous gowns on and hating the way they looked, Gary gave me a gown and said, "try this, this is the one" and he was right! Thank you Elyse and Gary for making my wedding gown journey wonderful, every step of the way.
    On our wedding day, when I met Joe at the end of the church aisle, he looked at me and said, "You Are Beautiful", thank you both again for being such a huge part of our special day!
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    Kristy Sent on 06/24/2013
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    Our wedding day was so special and I am glad that Elyse and Gary were able to play such an integral part in making it so magical. My dress was absolutely gorgeous and I got so many compliments. All of my family and friends thought that it was one of the most beautiful dresses they have ever seen. East West Bridals went above and beyond to help me find the perfect dress, veil and jewelry. They are so committed to serving their customers and diid an amazing job all around. Thanks again for making my day so special and beautiful.
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    Tracey Sent on 05/03/2013
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    I had the pleasure of meeting Elyse and Gary, owners of East West Bridal back in 2001. I was a Bridesmaid in a friend's wedding and the party had arrived there to pick out dresses. I wasn't even the bride and I was treated like a queen! Elyse, Gary and the staff at East West Bridals not only made me feel comfortable and like family but they went above and beyond! The quality and service they provide to me is unmatched! Since that day I have never went anywhere else for dresses and the amount of weddings I have been in is in the double digits! I have recommended them countless times to family and friends and everyone walked away satisfied and thrilled! I still stay in touch with Elyse and Gary to this day because not only do I have the privilege of being able to work with them each time I am in need of formal attired but I am honored to be able to call them friends as well! I sincerely appreciate everything they have done for me and I will continue to highly recommend their shop to anyone. Sincerely, Tracey Tuohy
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    Kairee Sent on 03/11/2013
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    Great Atmosphere in the store, they make you fee like family and really listen to what you want for YOUR wedding.
  • Christine
    Christine Sent on 01/02/2013
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    I purchased my bridesmaid dresses here. I wish they had the wedding dress I wanted- would've definitely bought all my dresses from them.

    Elyse and her staff were super friendly and professional. I walked in extremely nervous, not knowing what to expect but they put me at ease.

    Amazing customer service. I must've emailed them a few times a day and always heard back almost immediately!

    Thank You!
  • User1057357 Sent on 01/02/2013
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    Elyse at East West Bridal is the best! She was incredibly helpful and kind. Her and her husband are the owners and they are both very helpful. I really enjoyed trying on dresses with her and talking out what my thoughts were on each dress. She helped me narrow it down quickly.

    The wedding day has passed and I am now 4 months married! I felt so wonderful in my gown, and couldn't have asked for better dress choice!

    I attached some photos to my user profile for people to see what a lovely job Nancy did with alterations after Elyse helped me choose the perfect dress! My husband absolutely LOVED it, and nearly every guest complimented the dress.


    Mrs. Fox
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    Kasey Sent on 12/08/2012
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    Shopping at East West Bridals for my bridal gown and my bridesmaids gowns was a wonderful experience. Elyse and Gary, the owners, made the experience easy and FUN! Their honest opinions and great taste allowed for a fantastic journey from start to finish. I showed some pictures of the type of gown I was looking for, they picked out many in my style, and in fact they nailed it: I found my gown right then and there-- EWB was my first and only stop in the gown shopping! Plus all alterations are done right there in the store, which is a huge plus. Any bride is lucky to be a customer of theirs! - Kasey McBain
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    Jennifer Sent on 08/13/2012
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    From walking into the store you felt very comfortable and at home. The staff greeted and treated you like family. They are very knowledgeable on what dresses look best on you. Very pleasant, patient, kind, and understanding.

    Choosing a wedding gown was extremely easy and enjoyable. Their was a fabulous selection of mother of the bride and groom gowns, along with bridal party and flower girl. They made my whole wedding party feel comfortable and beautiful, an amazing experience.

    They picked out the perfect styles for everyone's body types. I truly recommend going to East West Bridals to purchase dresses and gowns for any occasion, especially your wedding. Everyone at the wedding remarked on how beautiful all of the gowns were, mostly about the brides.

    P.S. (from the groom) My wife looked more than gorgeous in the dress. Tears were shed. Thank you!!
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    Noemi Sent on 01/11/2013
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    The first time I laid eyes on my dress it was in a magazine and I knew instantly that it was the ONE! I must have called over twenty different boutiques and nobody would get a sample for me. In order for me to get it I had to buy it and everyone knows you cant buy a dress without trying it on first.
    When I called East West Bridals, I was told by Elyse that they were going to get the sample some months later. I didn't give it any thought and one day I got a phone call! She told me they had the sample and I could go and try it on. I went the weekend after and when I went in Elyse and her husband were very friendly and very welcoming. Once I said my name they remembered me instantly and said "you were the one that called for the private label dress" YES that was me! just knowing that they remember their customers was very heartwarming. I felt comfortable trusting them with this important milestone in my life. Once I put on that dress I felt like a bride! Elyse helped me with my accessories and I walked out of there the same day with my dress and my veil purchased. I knew this dress was the one and Elyse made the process so easy for me. I didn't have to worry about my dress not being finished on time or them not answering my calls. I loved their service so much that I took my mother and my sister to get their dresses too! Fittings were a BREEZE! We all went together and the attention was on us. We got all of our requests met and we were all satisfied with the final product. My mother and my sister looked beautiful in their dresses. At the end of the day, I was completely satisfied with my experience at East West Bridals and now they have an even better location! I used the gown preservation service they have as well and I was not one bit worried about my dress not getting cleaned well enough. My wedding day was everything I imagined and people to this day tell me how beautiful my dress looked on me. I couldn't have done it without the East West Bridals staff! T
  • User1058117 Sent on 01/03/2013
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    Elyse and Gary were so great to work with, and I felt like family every time I stepped into their store. We found all of my bridesmaid's dresses (all 10 of them!), my mom's dress, my two wedding gowns (one long and one short for partying!), and my veil at East West Bridal. Gary and Elyse were there to help me through the whole process, even helping to figure out how I was going to get all these dresses home to Pittsburgh, PA! They made it easy and fun for me! Thank you Gary and Elyse :)
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    Andrea Sent on 08/22/2012
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    I had been to a few bridal stores before finding East West Bridal. I was unhappy and turned off because of their bloated prices and pushy sales pitches. I knew the dress I wanted by the time I found East West Bridal, little store in a mall in Secaucus (they have since moved to a free standing location). They made the ordering process easy, had fair prices and low key employees. It's a great family run business. Also, Nancy, their on site tailor was a dream!
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    Stephanie Sent on 01/03/2013
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    Words cannot even describe the amazing experience I had with Elyse and Gary at East West Bridals (But I'll try...). When I first walked into the shop, I was overwhelmed because it was my first time trying on wedding dresses! I tried on a few dresses (one which I had found online.. East West Bridals was the only one that had it in store) and was stuck between two! Instead of pressuring me to make a decision, Elyse advised me to go home, try on other dresses, and take my time to decide. I was back there the next day and tried on the two top contenders. Thanks to a suggestion given by Gary (adding a different belt) I fell HEAD OVER HEELS in love with one dress. It ended up being THE ONE! Throughout the whole dress buying experience, everyone there was willing to help me. Not only were they great with me, they helped my mother, my husband's mother, and my 9 bridesmaids.

    I was so happy with my experience that I had my sister come to Elyse to get her wedding dress from East West! I've been to other dress shops and nothing comes close!
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