Eclectic Events Reviews
Reviews
2.0 out of 5 rating
2.0 out of 5 rating
4 Reviews
40% recommend it
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![Liz]()
Liz W. Sent on 03/10/2022Do Not Hire!
Melissa will be super responsive in the beginning, once you sign the contract, she’ll try to have you pay the full amount in installments, even if your wedding is two years away. Then, as your wedding is close, she’ll stop responding to e-mails for weeks on end, and when she does respond it’s after you’ve tried through other outlets such as business pages on Facebook etc. She’ll give an excuse that her husband had health issues and will tell you to feel free to contact her whenever-that no question is too much. BUT when you email her three months prior to your wedding, she’ll stop replying to your emails and messages. I was lucky enough to only give her $100, but I want THAT back given that she did nothing for me. If you’ve been measled by this company, please report it to the Attorney General’s office. -
![Imani]()
Imani N. Sent on 09/17/2021Stay Away from Them
I hired these girls in February of 2020 for my September 2021 wedding. From that point on I had zero communication with them unless I reached out just to make sure they would respond. Fast forward to the beginning of July 2021 (after they were paid in full mind you) I reach out to schedule the final walk-through for the venue. Melissa let me know they would be out on vacation at the beginning of August which was completely fine I scheduled around that and emailed to let them know the date and time right then and there. TWO DAYS before said walk-through ( three weeks before the wedding) I email some information to them and am informed by Melissa that she just saw my email and can't make my walk-through. 1) I sent the date and time a full month before so you never checked your email? 2) any real coordinator would know how important this walk-through is to actually coordinate the day. 3) it's in our contract that they will attend. Not to mention it's almost wedding time and they have asked for no information to confirm other vendors or do a timeline etc. ... you know all the things they were hired to do. After consulting without coordinators and realizing how behind we were I was sick to my stomach and realized how bad this was. I was lucky enough to be able to find someone very last minute who actually killed it!! I never received a response from them after they told me they couldn't attend the walk through... not even after I asked what they needed for me... and if you didn't guess of course they didn't show on the wedding day. These ladies took my money, performed zero duties, and have refused to answer any email asking for our money back. Stay away from this scam!!! -
![K Nagaraja]()
K Nagaraja Sent on 10/28/2020Unfortunate experience
My wife and I hired Melissa and Amber for our wedding scheduled in April. Unfortunately we had to cancel due to COVID-19. We cancelled earlier than most couples we knew and everyone of our vendors worked with us. They knew we weren’t going to be able to having a wedding in Newport News again even post pandemic because family was moving out of the area. Eclectic events was the only company that from the outset declined to work with us at all. They initially blamed the cancellation on us saying they reached out to our venue and cancelled voluntarily. Well, we had no option because there was a state wide gathering ban—we weren’t legally allowed to have the event. I really couldn’t believe their tone deaf response initially. I could absolutely understand if they could have booked another wedding that weekend but the entire state was under a gathering ban.
After we told them this is really poor business practice, we received a terse email in which they agreed to refund us in SIX MONTHS! I said ok, thinking at least they met us half way. Well, six months is long gone and no refund in sight and they’re no longer in communication with us at all. I sent two emails recently with zero response.
Just do yourself a favor and work with people who treat you like humans and not just a pay check. We went through so much emotionally having to cancel our dream wedding and getting treated the way we were treated by Melissa and Amber was flat out wrong.
COVID-19 hit the wedding business hard just like everyone else around the world, spend money on companies that care about you.
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