Edit 1 Media Reviews
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Reviews
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4.2 out of 5 rating
4.2 Good
4.2 out of 5 rating
9 Reviews
85% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4.2 out of 5 rating
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Sofia Sent on 07/08/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Laura was really great to work with. She was very personable and down to earth from the start. She made my wedding day stress so much less by assisting me in focusing and drowning out the outside noises and interruptions. I had to go with her company after seeing her other finished products from previous weddings. I can only hope that my wedding video will be as wonderful if not more wonderful than the ones I have seen. With her professionalism, I know it will be. Go with Laura and Edit 1 Media... I doubt you'll be disappointed!Laura was really great to work with. She was very personable and down to earth from the start. She made my wedding day stress so much less by assisting me in focusing and drowning out the outside noises and interruptions. I had to go with her company after seeing her other finished products from previous weddings. I can only hope that my wedding video will be as wonderful if not more wonderful than the ones I have seen. With her professionalism, I know it will be. Go with Laura and Edit 1 Media... I doubt you'll be disappointed! -
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Stefanie Sent on 11/21/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The first thing I did after getting engaged (after we set the date) was book Edit 1 as my videographer. I had attended a wedding that had used them and saw the 'instant edit' video they showed at the reception and knew that I had to have them at my wedding. Besides the unbelievable video that they put together of you getting ready, the first look, up thru the vows and leaving the ceremony as Mr and Mrs that they show that same evening during the reception, they are an amazing couple, Chris and Laura, with so much talent. I can't wait to see all the footage they shot, but I absolutely love my instant edit video. The guests gave a big round of applause after viewing it. I can't say enough about how special the video is to me. I've been married 2 weeks now and probably watched the video 100 times! It's first come, first booked, so, if you know your date you better book asap.The first thing I did after getting engaged (after we set the date) was book Edit 1 as my videographer. I had attended a wedding that had used them and saw the 'instant edit' video they showed at the reception and knew that I had to have them at my wedding. Besides the unbelievable video that they put together of you getting ready, the first look, up thru the vows and leaving the ceremony as Mr and Mrs that they show that same evening during the reception, they are an amazing couple, Chris and Laura, with so much talent. I can't wait to see all the footage they shot, but I absolutely love my instant edit video. The guests gave a big round of applause after viewing it. I can't say enough about how special the video is to me. I've been married 2 weeks now and probably watched the video 100 times! It's first come, first booked, so, if you know your date you better book asap. -
Quality of service
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Thao Sent on 07/31/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Laura and Chris from Edit1Media did such an amazing job with our Same-Day-Edit. It was well-worth the investment! We had watched many same-day edits that they had done, and they are all incredible! All of our guests loved the video that was shown at our reception - we received so many (and are still receiving) compliments on how great the quality was and how much fun it was to watch. They could not believe someone was able to edit a video so fast and so well in such a short period of time. We love how they were able to capture our personalities and create a video that really portrayed how our wedding day was in just a few minutes of footage. It really showed how happy we were that day! We were originally going to go with a family friend videographer, but now we cannot thank our wedding planner enough for recommending Edit1Media!Laura and Chris from Edit1Media did such an amazing job with our Same-Day-Edit. It was well-worth the investment! We had watched many same-day edits that they had done, and they are all incredible! All of our guests loved the video that was shown at our reception - we received so many (and are still receiving) compliments on how great the quality was and how much fun it was to watch. They could not believe someone was able to edit a video so fast and so well in such a short period of time. We love how they were able to capture our personalities and create a video that really portrayed how our wedding day was in just a few minutes of footage. It really showed how happy we were that day! We were originally going to go with a family friend videographer, but now we cannot thank our wedding planner enough for recommending Edit1Media! -
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Ruth Sent on 04/09/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We LOVED Laura and Chris. Choosing Edit 1 Media to take care of the videography on our wedding day was one of the best decisions we made in choosing our vendors!! They did a same-day edit and showed it at the reception and all the guests loved it. Every now and then we watch it and feel so grateful to have such a perfect memory of our wedding.
From day one, Laura was extremely helpful, professional and friendly. We felt like we were in good hands all the way through the planning process and up until the wedding day. I can't imagine what we would have done without all her great advice and input.
Overall we are more than satisfied with Edit 1 Media. I don't see how anyone who has used their services could say otherwise (and to the woman writing fake reviews to taint their reputation, all I have to say is, SHAME ON YOU because that is awful).We LOVED Laura and Chris. Choosing Edit 1 Media to take care of the videography on our wedding day was one of the best decisions we made in choosing our vendors!! They did a same-day edit and showed it at the reception and all the guests loved it. Every now and then we watch it and feel so grateful to have such a perfect memory of our wedding.
From day one, Laura was extremely helpful, professional and friendly. We felt like we were in good hands all the way through the planning process and up until the wedding day. I can't imagine what we would have done without all her great advice and input.
Overall we are more than satisfied with Edit 1 Media. I don't see how anyone who has used their services could say otherwise (and to the woman writing fake reviews to taint their reputation, all I have to say is, SHAME ON YOU because that is awful). -
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Diane Sent on 08/01/20094.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Laura and Chris are so amazing at what they do! I am more than blown away by the same day edit they did for us. My husband & I are on pins and needles waiting to see the reception footage and can not even imagine how fabulous it will be! Our friends and family were stunned by the same day edit shown at our reception. This isn't your typical wedding video folks -cinematography quality, professional and personal service, world class people creatively capturing memories that will astound you! I can not thank Edit 1 Media enough for being such an important part of our wedding! We can't stop watching our Same Day Edit!! Diane Lee, Seattle WALaura and Chris are so amazing at what they do! I am more than blown away by the same day edit they did for us. My husband & I are on pins and needles waiting to see the reception footage and can not even imagine how fabulous it will be! Our friends and family were stunned by the same day edit shown at our reception. This isn't your typical wedding video folks -cinematography quality, professional and personal service, world class people creatively capturing memories that will astound you! I can not thank Edit 1 Media enough for being such an important part of our wedding! We can't stop watching our Same Day Edit!! Diane Lee, Seattle WA -
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Lauren Sent on 07/15/20094.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Edit 1 Media was great to work with. My husband and I were not sure what to expect from a videographer but my parents insisted it would be something we would want. Now I can say we totally agree! Having the same day edit was wonderful! The whole day went by so fast that sitting down at the reception and watching what had just happened at the ceremony was exactly what I needed! Everyone has been raving about how cool it was to watch. They even brought their own TV to play it on! I have not received the final video yet because we were just married a few weeks ago, but I am sure it will be just as amazing as the same day edit � if not better!Edit 1 Media was great to work with. My husband and I were not sure what to expect from a videographer but my parents insisted it would be something we would want. Now I can say we totally agree! Having the same day edit was wonderful! The whole day went by so fast that sitting down at the reception and watching what had just happened at the ceremony was exactly what I needed! Everyone has been raving about how cool it was to watch. They even brought their own TV to play it on! I have not received the final video yet because we were just married a few weeks ago, but I am sure it will be just as amazing as the same day edit � if not better! -
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Lisa Sent on 05/12/20084.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
Edit 1 media added something really special to our wedding. Their "Same day edit" option is a must and is the most talked about part of our wedding. My husband and I are still sharing our same day edit video with our friends/family and one another. The only downside to hiring the best in town is getting the video back in a decent amount of time. If you're good with making decisions (i.e. music selection) then it would probably take less than a year, but if you're like me and can't make a decison, you'll still be waiting. However, it's all worth the wait!Edit 1 media added something really special to our wedding. Their "Same day edit" option is a must and is the most talked about part of our wedding. My husband and I are still sharing our same day edit video with our friends/family and one another. The only downside to hiring the best in town is getting the video back in a decent amount of time. If you're good with making decisions (i.e. music selection) then it would probably take less than a year, but if you're like me and can't make a decison, you'll still be waiting. However, it's all worth the wait! -
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Jessica Sent on 11/16/20152 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
I had no problem with edit 1 media in the beginning they were responsive and communicated well and were on time to my wedding. The contract quoted 9 to 12 months for the video to be completed, which i was fine with. But now 16 months later and repeated attempts from my wedding coordinator and I to reach them since i still have not received my video, they are not responding to anyone. I will be taking action, but i have no idea if they are still in business.I had no problem with edit 1 media in the beginning they were responsive and communicated well and were on time to my wedding. The contract quoted 9 to 12 months for the video to be completed, which i was fine with. But now 16 months later and repeated attempts from my wedding coordinator and I to reach them since i still have not received my video, they are not responding to anyone. I will be taking action, but i have no idea if they are still in business. -
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User1730584 Sent on 07/24/20142 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
We hired Laura in July 2013 and were married on 7/12/14. My close friend had used Edit1Media for her wedding in 2009 and all of the reviews online and BBB were glowing. Things were great initially -- Laura was professional and responsive during our year of planning, and our Same Day Edit was wonderful. After the wedding, Laura became more difficult to contact. Emails were increasingly delayed and filled with excuses as to why our highlight video and ceremony/toast coverage were not completed on time. In May of 2015 she stopped responding altogether. After several attempts to reach her by phone, email, and facebook, and seeing other negative reviews and the BBB approval rating fall, we decided in October 2015 to pursue Small Claims Court for a refund. We sent a demand letter by certified mail in late October, filed the small claim/served papers in November 2015, and mediation was scheduled for 3/9/16. On 3/7/16, 2 days before our mediation hearing, Laura contacted me for the first time in 10 months to say our video was ready. We received it on 3/8/16 and it was in the expected quality condition. It included the highlight video as well as the ceremony and toasts as promised. We dropped the small claim. We did request that Laura cover our costs for filing the small claim (which totaled >$600 and involved flying home from Minnesota to Washington twice to file the small claim and appear for mediation), however, we received no response. I have no idea what has caused this striking change in how Laura does business. We were not bothered by the long wait time, but by the complete lack of communication. I am posting this updated review because I do not want anyone else to have to struggle through the process, waste money, or lose their memories like we almost did. If you are in a similar situation and need help, feel free to contact me at klhancock89@gmail.com.We hired Laura in July 2013 and were married on 7/12/14. My close friend had used Edit1Media for her wedding in 2009 and all of the reviews online and BBB were glowing. Things were great initially -- Laura was professional and responsive during our year of planning, and our Same Day Edit was wonderful. After the wedding, Laura became more difficult to contact. Emails were increasingly delayed and filled with excuses as to why our highlight video and ceremony/toast coverage were not completed on time. In May of 2015 she stopped responding altogether. After several attempts to reach her by phone, email, and facebook, and seeing other negative reviews and the BBB approval rating fall, we decided in October 2015 to pursue Small Claims Court for a refund. We sent a demand letter by certified mail in late October, filed the small claim/served papers in November 2015, and mediation was scheduled for 3/9/16. On 3/7/16, 2 days before our mediation hearing, Laura contacted me for the first time in 10 months to say our video was ready. We received it on 3/8/16 and it was in the expected quality condition. It included the highlight video as well as the ceremony and toasts as promised. We dropped the small claim. We did request that Laura cover our costs for filing the small claim (which totaled >$600 and involved flying home from Minnesota to Washington twice to file the small claim and appear for mediation), however, we received no response. I have no idea what has caused this striking change in how Laura does business. We were not bothered by the long wait time, but by the complete lack of communication. I am posting this updated review because I do not want anyone else to have to struggle through the process, waste money, or lose their memories like we almost did. If you are in a similar situation and need help, feel free to contact me at klhancock89@gmail.com. -
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