Elegant Lace Bridal & Tuxedo Reviews
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Reviews
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Quality of service 4.4 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
![Elegant Lace Bridal & Tuxedo - 1](https://cdn0.weddingwire.com/review/1518/original/640/jpg/2148151.jpeg)
![Elegant Lace Bridal & Tuxedo - 2](https://cdn0.weddingwire.com/review/1427/original/640/jpg/2027241.jpeg)
![Elegant Lace Bridal & Tuxedo - 3](https://cdn0.weddingwire.com/review/3518/original/640/jpg/2148153.jpeg)
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Brianna Sent on 07/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said YES to the dress!
Great service and variety of dresses. I found my dress here and I'm very happy with the information and outcome I got buying from here. Maria helped me and she was not only extremely helpful, but extremely friendly. This bridal shop was the only one to carry Essence of Australia (I actually got to meet the designer). Overall, very pleased with Elegant Lace!Great service and variety of dresses. I found my dress here and I'm very happy with the information and outcome I got buying from here. Maria helped me and she was not only extremely helpful, but extremely friendly. This bridal shop was the only one to carry Essence of Australia (I actually got to meet the designer). Overall, very pleased with Elegant Lace! -
Quality of service
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Rebeccah G. Sent on 03/23/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My Dream Experience
I was lucky enough to be paired with Elise and all I had to say was that I wanted lace, an open back and definitely not strapless. Elise brought out the dress of my dreams by dress #2. I felt so comfortable and heard with Elise asking what I did and didn't like about each dress. By the time we put dress #2 back on, it was like they somehow went in the back and sewed together all my favorite parts of each dress. It was like magic. All of the staff are friendly, the atmosphere is so welcoming and the quality of dresses are incredible. Bottom line, you'll find high quality and affordable dresses with unmatched customer service. I'm so, so glad I came here for my wedding dress shopping experience.I was lucky enough to be paired with Elise and all I had to say was that I wanted lace, an open back and definitely not strapless. Elise brought out the dress of my dreams by dress #2. I felt so comfortable and heard with Elise asking what I did and didn't like about each dress. By the time we put dress #2 back on, it was like they somehow went in the back and sewed together all my favorite parts of each dress. It was like magic. All of the staff are friendly, the atmosphere is so welcoming and the quality of dresses are incredible. Bottom line, you'll find high quality and affordable dresses with unmatched customer service. I'm so, so glad I came here for my wedding dress shopping experience.Elegant Lace Bridal & Tuxedo's reply:
Hi Becca:
We are so thrilled that you loved Elise and found your perfect gown.
We look forward to seeing you again when your gown arrives and also for your bridesmaid dresses.
Laura
Elegant Lace -
Quality of service
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Julie A. Sent on 10/21/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Bridal Gown
The experience at Elegant Lace was much more personal than my experience at other bridal shops. When we arrived, we were given rings to identify which dresses we were interested in trying. The staff also helped identify additional dresses that may have the look I wanted. A staff member helped me try on each dress and stayed with me for the duration of the appointment. I highly recommend Elegant Lace to anyone who wants a personal dress shopping experience.The experience at Elegant Lace was much more personal than my experience at other bridal shops. When we arrived, we were given rings to identify which dresses we were interested in trying. The staff also helped identify additional dresses that may have the look I wanted. A staff member helped me try on each dress and stayed with me for the duration of the appointment. I highly recommend Elegant Lace to anyone who wants a personal dress shopping experience.Elegant Lace Bridal & Tuxedo's reply:
We are so pleased that you had such a great experience at Elegant Lace. Best of happiness and hope you have a great wedding day.
Laura -
Quality of service
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Keegan D. Sent on 07/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic!
Elegant lace did an amazing job helping me find the dress of my dreams and then getting me in contact with a seamstress to do the necessary alterations once my dress arrived. They were great at working with me to also find vests for the groomsmen to wear as well as half of the dresses for my bridesmaids!!! I highly recommend you go to them for any wedding attire needs!Elegant lace did an amazing job helping me find the dress of my dreams and then getting me in contact with a seamstress to do the necessary alterations once my dress arrived. They were great at working with me to also find vests for the groomsmen to wear as well as half of the dresses for my bridesmaids!!! I highly recommend you go to them for any wedding attire needs! -
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Sarah Sent on 11/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service, small selection
The consultant I worked with was friendly and understood what I was looking for, they just didn't have any dresses I loved.The consultant I worked with was friendly and understood what I was looking for, they just didn't have any dresses I loved.Elegant Lace Bridal & Tuxedo's reply:
I am so sorry that we couldn't find your perfect gown. We do get new dresses in constantly and new gowns may be what you are looking for. Please try to schedule a new appointment
Laura
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Quality of service
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Dianne Sent on 12/12/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Sample Sale & Awesome Staff!
I went to Elegant Lace Bridal's 1st ever sample sale in May 2019. I expected it to be a crazy fight over dresses like you see in the movies, but everything was super organized!
Mickey, the owner, personally checked me and my ladies in and gave us rings to put around dresses that we liked. Maria, our dress specialist, was AWESOME. She also found me the perfect veil and headpieces to go with my dress. The sale itself was also insane - I ended up saving almost 75% on my dress and accessories.
Additionally, they partner with Elegance Preserved dress cleaning services and if you mention their name, you can get $50 off cleaning & $50 off preserving!I went to Elegant Lace Bridal's 1st ever sample sale in May 2019. I expected it to be a crazy fight over dresses like you see in the movies, but everything was super organized!
Mickey, the owner, personally checked me and my ladies in and gave us rings to put around dresses that we liked. Maria, our dress specialist, was AWESOME. She also found me the perfect veil and headpieces to go with my dress. The sale itself was also insane - I ended up saving almost 75% on my dress and accessories.
Additionally, they partner with Elegance Preserved dress cleaning services and if you mention their name, you can get $50 off cleaning & $50 off preserving!-
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+2 photos
Elegant Lace Bridal & Tuxedo's reply:
We are so glad you were pleased and we hope your wedding was beautiful.
We would love to see pictures to add to our collection of happy brides.
We wish you a long and very happy marriage.
Laura
Elegant Lace -
Quality of service
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Sara G. Sent on 05/09/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found my dress!
I found my dress here and the whole experience was great!! The shop was very honest about order deadlines and how long realistically a dress takes to order, and their selection was really extensive. I had Brenda as my consultant and she was very knowledgeable (and found my perfect dress!). I also liked that before the appt, I could go around and select some dresses to start with!
I came here both alone and with my bridal party and both times it was a great experience. I felt very listened to, and all her selections were really responding to what I was looking for (so no wasting time pulling or trying on dresses that I didn't like!).
I am VERY happy I went with elegant lace for my dress. It was an easy, enjoyable experience and I couldn't be happier with the result. I wish they had in-house alterations but am happy to use the seamstresses they've highly recommended. Overall, I'd recommend them to all my friends who are getting married.I found my dress here and the whole experience was great!! The shop was very honest about order deadlines and how long realistically a dress takes to order, and their selection was really extensive. I had Brenda as my consultant and she was very knowledgeable (and found my perfect dress!). I also liked that before the appt, I could go around and select some dresses to start with!
I came here both alone and with my bridal party and both times it was a great experience. I felt very listened to, and all her selections were really responding to what I was looking for (so no wasting time pulling or trying on dresses that I didn't like!).
I am VERY happy I went with elegant lace for my dress. It was an easy, enjoyable experience and I couldn't be happier with the result. I wish they had in-house alterations but am happy to use the seamstresses they've highly recommended. Overall, I'd recommend them to all my friends who are getting married.Elegant Lace Bridal & Tuxedo's reply:
We are so glad you were pleased with our store.
We hope your wedding is beautiful and we wish you a wonderful future.
Laura
Elegant lace -
Quality of service
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Michelle F. Sent on 12/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely wonderful!
They made this the most wonderful and easiest appointment ever. Everyone was very receptive and answered any questions I had. The consultant I had was very sweet and made this easy and memorable. I would recommend this place to everyone.They made this the most wonderful and easiest appointment ever. Everyone was very receptive and answered any questions I had. The consultant I had was very sweet and made this easy and memorable. I would recommend this place to everyone. -
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Claudia Sent on 07/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Azi found my dream dresses - thank you!!!
So, just 3 months before my wedding, I had 3 dresses - none of which I was happy with. Panic-buying is not a plan w/ wedding dresses. One bridal salon even asked me "have you considered botox? And maybe losing a few more pounds?". I was in despair. In stepped Azi and the other lovely folks at Elegant Lace Bridal. They were patient, they were kind, they know their (extensive!) stock backwards and forwards. Of the 10 dresses I tried there, I'd have been happy to get married in 8 of them. That's an 80% success rate! I ended up buying 3 (1 for ceremony, 1 for reception, and 1 for later Catholic ceremony), and Azi found me the perfect accessories as well (2 veils, 1 hair clip, 1 belt). Because the wedding date was so close, I had to buy 'off the rack' - Elegant Lace Bridal hooked me up w/ a seamstress who was able to make the alterations in a short time, and I looked AMAZING on my wedding day, thanks to Azi & Elegant Lace! And when I tell people the price they're shocked - many have paid more than what I did for just 1 dress, and I got 3 as well as the veils & other accessories!So, just 3 months before my wedding, I had 3 dresses - none of which I was happy with. Panic-buying is not a plan w/ wedding dresses. One bridal salon even asked me "have you considered botox? And maybe losing a few more pounds?". I was in despair. In stepped Azi and the other lovely folks at Elegant Lace Bridal. They were patient, they were kind, they know their (extensive!) stock backwards and forwards. Of the 10 dresses I tried there, I'd have been happy to get married in 8 of them. That's an 80% success rate! I ended up buying 3 (1 for ceremony, 1 for reception, and 1 for later Catholic ceremony), and Azi found me the perfect accessories as well (2 veils, 1 hair clip, 1 belt). Because the wedding date was so close, I had to buy 'off the rack' - Elegant Lace Bridal hooked me up w/ a seamstress who was able to make the alterations in a short time, and I looked AMAZING on my wedding day, thanks to Azi & Elegant Lace! And when I tell people the price they're shocked - many have paid more than what I did for just 1 dress, and I got 3 as well as the veils & other accessories!Elegant Lace Bridal & Tuxedo's reply:
I are so pleased Azi was able to help make your wedding perfect ! Please post pictures so we all can see how beautiful you were on your wedding day.
Miki
Elegant Lace Bridal
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Quality of service
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Cheryl Sent on 06/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great and Genuine
The sales reps seemed to be genuine and really listened to you needs and wants. They were willing to work with you and they were always honest.The sales reps seemed to be genuine and really listened to you needs and wants. They were willing to work with you and they were always honest.Elegant Lace Bridal & Tuxedo's reply:
We are so happy that you were pleased with our selection and service. Tell all your friends.
Congratulations on your marriage! -
Quality of service
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Kathy Sent on 03/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went along with a friend for a fitting and we had a wonderful time. There is a great selection of dresses and the staff is friendly and knowledgeable. I already had my dress, but I did find a beautiful head piece to wear! Highly recommend!I went along with a friend for a fitting and we had a wonderful time. There is a great selection of dresses and the staff is friendly and knowledgeable. I already had my dress, but I did find a beautiful head piece to wear! Highly recommend! -
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Melissa Sent on 09/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had the best experience at Elegant Lace Bridals! Haley helped me try on different styles of dresses but also gave me colored rings to pick styles I thought I would like. She was patient, informative, and kind, which was really helpful. She didn't pressure me to buy a dress, and after visiting two other places, I found the dress I loved but chose to return to Elegant Lace because she was such a sweet person.
The dress came on time, and even though the extra buttons I ordered were the wrong color, they took care of it right away. The selection at this store is excellent. Would highly recommend to any bride at any stage of looking, but definitely make an appointment!We had the best experience at Elegant Lace Bridals! Haley helped me try on different styles of dresses but also gave me colored rings to pick styles I thought I would like. She was patient, informative, and kind, which was really helpful. She didn't pressure me to buy a dress, and after visiting two other places, I found the dress I loved but chose to return to Elegant Lace because she was such a sweet person.
The dress came on time, and even though the extra buttons I ordered were the wrong color, they took care of it right away. The selection at this store is excellent. Would highly recommend to any bride at any stage of looking, but definitely make an appointment!Elegant Lace Bridal & Tuxedo's reply:
We are so happy that your experience was wonderful. That is exactly what we strive for.
You look beautiful in your gown. We wish you a wonderful future with your new husband.
Laura @ Elegant Lace -
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Cari Sent on 08/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bought my wedding dress here, and everything was amazing. I love that myself and the people I brought with me were able to look through all the dresses to pick them out ourselves. Other stores wouldn't let us look through them, just grabbed what they thought I might like.
My dress was supposed to come in around September and it actually arrived early in July, so I'll be going there soon to try it on and take it home!!!Bought my wedding dress here, and everything was amazing. I love that myself and the people I brought with me were able to look through all the dresses to pick them out ourselves. Other stores wouldn't let us look through them, just grabbed what they thought I might like.
My dress was supposed to come in around September and it actually arrived early in July, so I'll be going there soon to try it on and take it home!!! -
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Karen Sent on 03/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was my first and only bridal shop that I went to. Honestly, I didn't know what I was getting myself into and didn't have expectations of finding my dress on the first try since I've heard other brides going to 5 or 6 bridal stores before finding "the one." I mainly went there for the Maggie Sottero trunk show to try on this dress I saw on the knot. Ala gave me a set of plastic rings and gave me and my MOH a quick tutorial of where everything was in the store. I also showed her pictures I found online of styles I liked. Ala was very knowledgeable and she was able to direct me to the sections of the store she knew I would like. She let us browse the store at our own pace and she checked in with us to suggest some dresses to tag with the rings.
After placing on all the plastic rings, I tried on that first Maggie dress that I was in search of and fell in LOVE. It was like a mystical force drew me to the dress and I just had this feeling. However, just to be sure I tried on several others (5 dresses) to see how other silhouettes fit my body. Ala even pulled out a surprise dress that I would have never thought of selecting for myself. Her surprise became a competitor with the first dress I tried on, but after putting on the first one again I knew which one I had to get. Ala was a great sales consultant! She was very straightforward and to the point about which dresses looked good/bad on me. I appreciated her honesty because it helped me make my decision more easily.
She even set me up with a beautiful cathedral style veil that compliments the dress for 20% off AND I got 10% off my dress since it was a trunk show event. It was such a quick, fun, and painless experience. I wish I could do it again. Thank you to Ala and to all the ladies at Elegant Lace Bridals!!This was my first and only bridal shop that I went to. Honestly, I didn't know what I was getting myself into and didn't have expectations of finding my dress on the first try since I've heard other brides going to 5 or 6 bridal stores before finding "the one." I mainly went there for the Maggie Sottero trunk show to try on this dress I saw on the knot. Ala gave me a set of plastic rings and gave me and my MOH a quick tutorial of where everything was in the store. I also showed her pictures I found online of styles I liked. Ala was very knowledgeable and she was able to direct me to the sections of the store she knew I would like. She let us browse the store at our own pace and she checked in with us to suggest some dresses to tag with the rings.
After placing on all the plastic rings, I tried on that first Maggie dress that I was in search of and fell in LOVE. It was like a mystical force drew me to the dress and I just had this feeling. However, just to be sure I tried on several others (5 dresses) to see how other silhouettes fit my body. Ala even pulled out a surprise dress that I would have never thought of selecting for myself. Her surprise became a competitor with the first dress I tried on, but after putting on the first one again I knew which one I had to get. Ala was a great sales consultant! She was very straightforward and to the point about which dresses looked good/bad on me. I appreciated her honesty because it helped me make my decision more easily.
She even set me up with a beautiful cathedral style veil that compliments the dress for 20% off AND I got 10% off my dress since it was a trunk show event. It was such a quick, fun, and painless experience. I wish I could do it again. Thank you to Ala and to all the ladies at Elegant Lace Bridals!! -
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Erika Sent on 01/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Vania is amazing! She helped me find my wedding dress and gave suggestions that were very helpful. She also helped me pick a veil that matched perfectly with my dress. I went to tons of bridal shops searching for my dress. All the dresses I liked from the other shops, Elegant Lace also carried. This worked out great because I was indecisive on two dresses and I was able to try them both on and compare them in one place. Big thanks to Vania for helping me try on tons of dresses on different days until I finally found the perfect one!Vania is amazing! She helped me find my wedding dress and gave suggestions that were very helpful. She also helped me pick a veil that matched perfectly with my dress. I went to tons of bridal shops searching for my dress. All the dresses I liked from the other shops, Elegant Lace also carried. This worked out great because I was indecisive on two dresses and I was able to try them both on and compare them in one place. Big thanks to Vania for helping me try on tons of dresses on different days until I finally found the perfect one! -
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Marie Sent on 06/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Look no further!!! This is a perfect place to buy your wedding dress and bridesmaids' dresses. We had superb customer service from Cynthia and she was such a blessing! I described the kind of wedding dress I was looking for and she said "I know just the right dress". She was correct, it was the dress and we purchased it! Later we came back to look for bridesmaids dresses and Cynthia again helped me and my 5 bridesmaids. If the bridesmaids all prepay for the dresses, they give you a 10% discount off each bridesmaid dress, good deal. The dresses came in about 3 1/2 months. Mines took 5 months, but worth the wait!Look no further!!! This is a perfect place to buy your wedding dress and bridesmaids' dresses. We had superb customer service from Cynthia and she was such a blessing! I described the kind of wedding dress I was looking for and she said "I know just the right dress". She was correct, it was the dress and we purchased it! Later we came back to look for bridesmaids dresses and Cynthia again helped me and my 5 bridesmaids. If the bridesmaids all prepay for the dresses, they give you a 10% discount off each bridesmaid dress, good deal. The dresses came in about 3 1/2 months. Mines took 5 months, but worth the wait! -
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Danielle Sent on 12/13/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Elegant Lace was very accommodating to me while I chose the most important dress i'd ever wear! Their process for dress selection is like no other store, and their staff makes great recommendations based on body type. I ended up purchasing a dress chosen by my consultant! Thanks again elegant lace :)Elegant Lace was very accommodating to me while I chose the most important dress i'd ever wear! Their process for dress selection is like no other store, and their staff makes great recommendations based on body type. I ended up purchasing a dress chosen by my consultant! Thanks again elegant lace :) -
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Nicole Sent on 09/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I could not have more positive things to say about this location and the person who helped me (Synthia). First of all, every dress I had drooled over in photos and wanted to try on when I came in turned out to be exactly what I didn't end up wanting after trying dresses on. Synthia asked me a few qualifying questions and then showed me a dress she thought would be perfect (spoiler alert: it ended up being exactly the dress I chose) and pulled several more based on my likes, dislikes and body type. The two dresses I was torn between were the two main dresses she had selected. I even decided to go try on dresses at another bridal store (Trudy's) having never been anywhere to try on dresses before Elegant Lace. Although Trudy's may have nicer decor and seem more like what you envision when you imagine dress shopping aesthetically, the difference in the help from one store to the next was incomparable. The girl at Trudy's couldn't have been more than 20 years old. She asked me questions also but they didn't seem to impact the types of dresses she pulled (or maybe I just didn't describe it as well? I don't know). But their process there is much different... they take your answers and your associate goes around picking dresses for you (at Elegant Lace, you're given a certain color of rings and YOU walk around flagging the dresses that interest you). The girl at Trudy's proceeded to have me try on only dresses that were super huge on me and totally unflattering. I didn't walk, I RAN back to Elegant Lace and bought my dress. Haven't had an ounce of regret and I'm fairly confident I could have shopped in every dress store in the silicon valley area and still wanted to go right back where I started. This woman has a gift and Elegant Lace is lucky to have her!!I could not have more positive things to say about this location and the person who helped me (Synthia). First of all, every dress I had drooled over in photos and wanted to try on when I came in turned out to be exactly what I didn't end up wanting after trying dresses on. Synthia asked me a few qualifying questions and then showed me a dress she thought would be perfect (spoiler alert: it ended up being exactly the dress I chose) and pulled several more based on my likes, dislikes and body type. The two dresses I was torn between were the two main dresses she had selected. I even decided to go try on dresses at another bridal store (Trudy's) having never been anywhere to try on dresses before Elegant Lace. Although Trudy's may have nicer decor and seem more like what you envision when you imagine dress shopping aesthetically, the difference in the help from one store to the next was incomparable. The girl at Trudy's couldn't have been more than 20 years old. She asked me questions also but they didn't seem to impact the types of dresses she pulled (or maybe I just didn't describe it as well? I don't know). But their process there is much different... they take your answers and your associate goes around picking dresses for you (at Elegant Lace, you're given a certain color of rings and YOU walk around flagging the dresses that interest you). The girl at Trudy's proceeded to have me try on only dresses that were super huge on me and totally unflattering. I didn't walk, I RAN back to Elegant Lace and bought my dress. Haven't had an ounce of regret and I'm fairly confident I could have shopped in every dress store in the silicon valley area and still wanted to go right back where I started. This woman has a gift and Elegant Lace is lucky to have her!! -
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Dazzamine Sent on 03/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love the dresses here and the customer services. Not my favorite spot for bridesmaids dress but they have all the designer wedding dressesLove the dresses here and the customer services. Not my favorite spot for bridesmaids dress but they have all the designer wedding dresses -
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Christina Sent on 04/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love this place. I had heard so many great things about a different bridal shop that I had a not-so-great experience with, but this place is a gem! Dee is wonderful. From the very beginning of our appointment she was warm and friendly and she really understood me. I would try a dress on and she could tell by my face that it wasn't for me. Instead of making me parade around in something I didn't like, she just simply said, "yeah, I didn't think so... let's take it off". Every time I've been in since to see her she is always excited and happy to see me. They also have a ton of dress options in many styles and price points. Dee recommended that I order a custom length for my dress (I'm only 5'2") to save on alteration costs. I went in to pick up my dress and it fit like a glove! All I will have to do to it is get it bustled. I am thrilled with the customer service and end product at Elegant Lace. Ask for Dee!I love this place. I had heard so many great things about a different bridal shop that I had a not-so-great experience with, but this place is a gem! Dee is wonderful. From the very beginning of our appointment she was warm and friendly and she really understood me. I would try a dress on and she could tell by my face that it wasn't for me. Instead of making me parade around in something I didn't like, she just simply said, "yeah, I didn't think so... let's take it off". Every time I've been in since to see her she is always excited and happy to see me. They also have a ton of dress options in many styles and price points. Dee recommended that I order a custom length for my dress (I'm only 5'2") to save on alteration costs. I went in to pick up my dress and it fit like a glove! All I will have to do to it is get it bustled. I am thrilled with the customer service and end product at Elegant Lace. Ask for Dee! -
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Nicole Sent on 12/07/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Several of my friends has success with finding their dress here, so I made an appointment. I was very happy to work with Synthia! She listened to what I was looking for, and also brought some amazing dresses that she thought I might like. I think the appointments are supposed to be an hour but I was there for closer to 2 hours. I didn't feel rushed, and probably tried on 25 dresses. It was such a fun experience, and I'm happy to say I found the dress. They have a wide range of pricing, fabrics, styles, etc. I can't imagine not finding a winner here.Several of my friends has success with finding their dress here, so I made an appointment. I was very happy to work with Synthia! She listened to what I was looking for, and also brought some amazing dresses that she thought I might like. I think the appointments are supposed to be an hour but I was there for closer to 2 hours. I didn't feel rushed, and probably tried on 25 dresses. It was such a fun experience, and I'm happy to say I found the dress. They have a wide range of pricing, fabrics, styles, etc. I can't imagine not finding a winner here. -
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Linda Sent on 12/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is the place to go for excellent customer service and the best dress selection!! The staff was amazing and taking the time to care and make sure dresses arrived on time with a very small window of time given. The did an excellent job working with all 6 of my girls and helped us with everything needed!This is the place to go for excellent customer service and the best dress selection!! The staff was amazing and taking the time to care and make sure dresses arrived on time with a very small window of time given. The did an excellent job working with all 6 of my girls and helped us with everything needed! -
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Jem Sent on 07/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Elegant Lace Bridal is the first bridal shop I went to try on wedding dresses. I came in with an idea on what style and silhouette I wanted (lace dress with a mermaid or trumpet cut) and they have a LOT of options available for me. I decided to go on my own because I didn't want my decision/choice be swayed by the reactions of the people I bring with me. I wanted it to be my own choice because I feel good wearing it.
The ladies at Elegant Lace Bridal were really sweet and they really made me feel at home and comfortable. They helped me pick dresses based on the style I wanted and within my price range. They also gently suggested that I try on other styles that they think will look good on me coz I may be pleasantly surprised. I tried on 5 other dresses before I finally chose my dress and it was actually a suggestion by one of the ladies helping me. It was so beautiful, elegant and lightweight - perfect for my beach wedding!
Thanks Elegant Lace for making my wedding dress shopping a very pleasant experience!Elegant Lace Bridal is the first bridal shop I went to try on wedding dresses. I came in with an idea on what style and silhouette I wanted (lace dress with a mermaid or trumpet cut) and they have a LOT of options available for me. I decided to go on my own because I didn't want my decision/choice be swayed by the reactions of the people I bring with me. I wanted it to be my own choice because I feel good wearing it.
The ladies at Elegant Lace Bridal were really sweet and they really made me feel at home and comfortable. They helped me pick dresses based on the style I wanted and within my price range. They also gently suggested that I try on other styles that they think will look good on me coz I may be pleasantly surprised. I tried on 5 other dresses before I finally chose my dress and it was actually a suggestion by one of the ladies helping me. It was so beautiful, elegant and lightweight - perfect for my beach wedding!
Thanks Elegant Lace for making my wedding dress shopping a very pleasant experience! -
Quality of service
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Tatyana Sent on 10/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had such a great experience here! I went in thinking I'd be ridiculously controlling over the whole process, and which dresses I did and didn't try on, but the associate that helped me picked the dress I ended up buying :) I'd never have chosen it by myself!Had such a great experience here! I went in thinking I'd be ridiculously controlling over the whole process, and which dresses I did and didn't try on, but the associate that helped me picked the dress I ended up buying :) I'd never have chosen it by myself! -
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Vanessa Sent on 03/15/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I wanted to sparkle and I did!! Friendly on the budget!I wanted to sparkle and I did!! Friendly on the budget! -
Quality of service
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