Elegant Settings, LTD Reviews

Reviews

+10 User photos

• Lillian S. Sent on 05/30/2023
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  Bridal Shower

  Ted and his crew were excellent and very professional. Extremely prompt for set-up and pick-up. They even took into consideration my floor plan and made suggestions, that were much better than what I had. Would highly recommend them!

  Ted and his crew were excellent and very professional. Extremely prompt for set-up and pick-up. They even took into consideration my floor plan and made suggestions, that were much better than what I had. Would highly recommend them!

  Elegant Settings, LTD's reply:

  Than you for the kind words. We are glad you were please with our services and that your bridal shower was a success.
  
  It was a pleasure to work with you.
  
  Ted
• Casslyn M. Sent on 11/11/2021
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  A great addition to your wedding team

  We enjoyed working with Elegant Settings. They were very communicative and prompt. Everything we rented was lovely and made our event a perfect day!

  We enjoyed working with Elegant Settings. They were very communicative and prompt. Everything we rented was lovely and made our event a perfect day!

  Elegant Settings, LTD's reply:

  Thank you so much! We are glad you were pleased with our products and service. It was a pleasure working with you. Best wishes and happiness to you both.
  
  Ted
• Keith (. Sent on 10/26/2020
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  Simply great!

  These guys were a delight to work with from start to finish! Ted (owner) was responsive, flexible and reliable. He was able to accommodate changes right up to the week of the event without a hitch. His setup team arrived on time and were pro's. The tent and equipment were exactly as described - no surprises of any kind. Our daughter's wedding went perfectly, and these guys played a part.

  These guys were a delight to work with from start to finish! Ted (owner) was responsive, flexible and reliable. He was able to accommodate changes right up to the week of the event without a hitch. His setup team arrived on time and were pro's. The tent and equipment were exactly as described - no surprises of any kind. Our daughter's wedding went perfectly, and these guys played a part.
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• Jamie Sent on 06/23/2020
  5 out of 5 rating

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  Great company!

  I contacted Todd by email about a year and a half before our wedding to inquire about ceremony chairs. He was very responsive and was able to give me a quote right away even though I did not have a solid guest count yet. Eventally my husband and I ended up postponing our wedding due to COVID19 and he was more than happy to move our order date with no issues. Eventually we canceled our wedding all together and although he could not provide us a refund on our deposit, he was willing to let us use our deposit for a rental order at a later date. Since we plan on doing a much smaller wedding anniversay cookout next year, this will work out perfectly! Todd has been nothing but professional during our long-time planning and we highly recommend Elegant Settings for anyone looking for event rentals!

  I contacted Todd by email about a year and a half before our wedding to inquire about ceremony chairs. He was very responsive and was able to give me a quote right away even though I did not have a solid guest count yet. Eventally my husband and I ended up postponing our wedding due to COVID19 and he was more than happy to move our order date with no issues. Eventually we canceled our wedding all together and although he could not provide us a refund on our deposit, he was willing to let us use our deposit for a rental order at a later date. Since we plan on doing a much smaller wedding anniversay cookout next year, this will work out perfectly! Todd has been nothing but professional during our long-time planning and we highly recommend Elegant Settings for anyone looking for event rentals!
• Courtney K. Sent on 11/23/2019
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  Very Accommodating!

  Ted from elegant was our main person of contact and he was Fantastic!! We had a tent wedding in Vermont at a private residence so we had to rent everything!!! He was super helpful in guiding us on our rentals list and walking me through every step along the way. He was very quick to respond to emails and calls, and if he received an email that needed clarification he would call as soon as he received it. He Even helped me find another rental company when we last minute needed a larger table and linens and picked those up for delivery with the rest of the equipment he was dropping off. The night before the wedding we found a rack of dirty dishes, the very next morning Ted was our first thing with an entire new set of dishes and glassware, we had plenty of extra dishes, but he wanted to make sure that this did not negatively impact our day and replaced a majority of dishes and glassware. The day of delivery crew were very nice and helpful and on the day of pickup they arrived hours earlier than they were supposed to.... instead of waiting in their trucks they assisted us with clean up and breakdown! I can’t believe how helpful that was.

  Ted from elegant was our main person of contact and he was Fantastic!! We had a tent wedding in Vermont at a private residence so we had to rent everything!!! He was super helpful in guiding us on our rentals list and walking me through every step along the way. He was very quick to respond to emails and calls, and if he received an email that needed clarification he would call as soon as he received it. He Even helped me find another rental company when we last minute needed a larger table and linens and picked those up for delivery with the rest of the equipment he was dropping off. The night before the wedding we found a rack of dirty dishes, the very next morning Ted was our first thing with an entire new set of dishes and glassware, we had plenty of extra dishes, but he wanted to make sure that this did not negatively impact our day and replaced a majority of dishes and glassware. The day of delivery crew were very nice and helpful and on the day of pickup they arrived hours earlier than they were supposed to.... instead of waiting in their trucks they assisted us with clean up and breakdown! I can’t believe how helpful that was.

  • +5 photos

  Elegant Settings, LTD's reply:

  Hi Courtney:
  
  Thank you so much for the kind words. It was a pleasure to help you with your wedding. Best wishes! Ted
• Morgan Sent on 11/04/2018
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  Good company to work with

  Thanks Ted for your flexibility and help with planning for the reception- everything looked beautiful and we had no last minute problems thanks to your help in planning and working with our other vendors. The tent looked beautiful!

  Thanks Ted for your flexibility and help with planning for the reception- everything looked beautiful and we had no last minute problems thanks to your help in planning and working with our other vendors. The tent looked beautiful!

  Elegant Settings, LTD's reply:

  Thanks!!!
  
  Glad we could help and that you were pleased with our service.
  
  It was a pleasure to work with you and all the vendors on you wedding.
  
  Best wishes,
  
  Ted
• Julia Sent on 10/02/2018
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  When it came down to the wire, I was so stressed from juggling wedding details along with several things in my personal life! I got behind in responding to vendors, but Ted never indicated that he was frustrated aside from a gentle nudge to remind me that he needed the details as soon as possible in order to make our plans happen. He was always extremely prompt in responding, and we encountered zero issues with paying deposits or balances. All items were there as promised before we even arrived at the venue. The process was by far the easiest we encountered in our planning, and it helped immensely to relieve the stress!

  When it came down to the wire, I was so stressed from juggling wedding details along with several things in my personal life! I got behind in responding to vendors, but Ted never indicated that he was frustrated aside from a gentle nudge to remind me that he needed the details as soon as possible in order to make our plans happen. He was always extremely prompt in responding, and we encountered zero issues with paying deposits or balances. All items were there as promised before we even arrived at the venue. The process was by far the easiest we encountered in our planning, and it helped immensely to relieve the stress!
• Lauren Sent on 10/19/2018
  5 out of 5 rating

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  Ted is Wonderul!

  Ted is so wonderful and Elegant Settings made planning a DIY wedding as easy as it gets. I am an event planner by trade so I took planning our wedding very seriously and was never short on questions to be asked or detailed spreadsheets to be followed but I was still overwhelmed by the magnitude of items that needed to be ordered and accounted for when doing a DIY wedding for 200+ people in a venue with no amenities and Ted was there for me every step of the way! We went to meet with him at his office which is in my husband’s hometown about 1.5 years ahead of time and he was very patient with us up until the day of the wedding and helped guide everything that we needed! He was in continual communication with our cater and wedding planner helping to adjust the order as needed for their requirements and the every changing weather in the mountain region! Ted is organized and an overall pleasure to work with and I would highly recommend Elegant Settings!! 5 stars.

  Ted is so wonderful and Elegant Settings made planning a DIY wedding as easy as it gets. I am an event planner by trade so I took planning our wedding very seriously and was never short on questions to be asked or detailed spreadsheets to be followed but I was still overwhelmed by the magnitude of items that needed to be ordered and accounted for when doing a DIY wedding for 200+ people in a venue with no amenities and Ted was there for me every step of the way! We went to meet with him at his office which is in my husband’s hometown about 1.5 years ahead of time and he was very patient with us up until the day of the wedding and helped guide everything that we needed! He was in continual communication with our cater and wedding planner helping to adjust the order as needed for their requirements and the every changing weather in the mountain region! Ted is organized and an overall pleasure to work with and I would highly recommend Elegant Settings!! 5 stars.
• Amy Sent on 09/20/2018
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  Ted was incredibly helpful throughout the planning of the whole wedding weekend, making recommendations, changing our orders as needed and being patient with first-time planners.

  Ted was incredibly helpful throughout the planning of the whole wedding weekend, making recommendations, changing our orders as needed and being patient with first-time planners.
• Amy Sent on 06/19/2018
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  I worked with Ted, at Elegant Settings, when renting the tent and other supplies for my wedding. He made it easy to walk through and even provided me with a sample floor plan. The equipment was all clean and looked new. The crew was very nice and willing to work with me one the set-up. I would absolutely recommend Elegant Settings for your event rental needs!
  

  I worked with Ted, at Elegant Settings, when renting the tent and other supplies for my wedding. He made it easy to walk through and even provided me with a sample floor plan. The equipment was all clean and looked new. The crew was very nice and willing to work with me one the set-up. I would absolutely recommend Elegant Settings for your event rental needs!
  
• Amanda Sent on 12/20/2016
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  Elegant settings was just great! We ordered our wedding ceremony chairs as well as a tent and tablets for our rehearsal dinner. They did a great job setting up the tent and adding really magical lighting to the tent for a nice touch. They were very accommodating when I realized at the last minute that I didn't order sides to the tent and had no problem coming back to put them up. Excellent service!!

  Elegant settings was just great! We ordered our wedding ceremony chairs as well as a tent and tablets for our rehearsal dinner. They did a great job setting up the tent and adding really magical lighting to the tent for a nice touch. They were very accommodating when I realized at the last minute that I didn't order sides to the tent and had no problem coming back to put them up. Excellent service!!
• Kathrine Sent on 08/28/2016
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  Elegant Settings was a wonderful help during our wedding. The entire process leading up was well communicated and Ted was so easy to work with. Everything we rented was of great quality and helped our even run smoothly. We would definitely recommend them!

  Elegant Settings was a wonderful help during our wedding. The entire process leading up was well communicated and Ted was so easy to work with. Everything we rented was of great quality and helped our even run smoothly. We would definitely recommend them!
• Laura Sent on 10/02/2016
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  We had a great experience with Elegant Settings! Ted was super accommodating when I changed my mind 5 million times (because what bride hasn't done that :-P) and they provided everything we needed. During our consultation he even helped me vision our table - something I had been trying to do but really couldn't see it since we were doing something that wasn't on Pinterest or anywhere else!
  Thank you!

  We had a great experience with Elegant Settings! Ted was super accommodating when I changed my mind 5 million times (because what bride hasn't done that :-P) and they provided everything we needed. During our consultation he even helped me vision our table - something I had been trying to do but really couldn't see it since we were doing something that wasn't on Pinterest or anywhere else!
  Thank you!
• 
  User2381796 Sent on 10/21/2015
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  Incredibly clear and communicative. Quality rentals.

  Incredibly clear and communicative. Quality rentals.
• Sanjyot Sent on 09/22/2015
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  Ted and Georgia really worked with us to address all our needs. We had a Hindu-American fusion wedding for which we definitely needed a lot of different items for the outdoor ceremony mandap, drinks station and indoor chairs etc. They were very responsive and have really good prices. They worked with our decorator and venue coordinator to accommodate everything so the we could enjoy our day and not get caught in all the day-of planning. Overall we experience great quality product and service. Will definitely work with them again.

  Ted and Georgia really worked with us to address all our needs. We had a Hindu-American fusion wedding for which we definitely needed a lot of different items for the outdoor ceremony mandap, drinks station and indoor chairs etc. They were very responsive and have really good prices. They worked with our decorator and venue coordinator to accommodate everything so the we could enjoy our day and not get caught in all the day-of planning. Overall we experience great quality product and service. Will definitely work with them again.
• Michelle Sent on 05/23/2014
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  Beautiful Chairs, professional service, and even gave us a great deal on our mid week wedding.

  Beautiful Chairs, professional service, and even gave us a great deal on our mid week wedding.
• Laura Sent on 09/25/2009
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  Kristin is very helpful and responsive! Highly recommended - wouldn't go with anyone else!

  Kristin is very helpful and responsive! Highly recommended - wouldn't go with anyone else!
• Sandy Sent on 01/02/2013
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  We have worked with Kurt and Kristen for years. They have always been pleasant and fast on response for what we need. I would recommend them to any bride and groom. Professional all the way.

  We have worked with Kurt and Kristen for years. They have always been pleasant and fast on response for what we need. I would recommend them to any bride and groom. Professional all the way.
• Laura Sent on 07/12/2012
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  We booked tents, glasses, tables, chairs, and linens from Elegant Settings. Kristen was very friendly and extremely helpful in planning. I recommend meeting with her early on in the process of planning your wedding because she will make the whole thing easier. Only issues we had were that on delivery, her crew had not been given the floorplan/location of where to set up tents and tables. They had the tents half up in the wrong place before we realized what they were doing. The crew were very friendly and professional, and moved everything into the right place though. Kristen was also really flexible in adjusting our order throughout the process as we figured out what we'd need and not need.

  We booked tents, glasses, tables, chairs, and linens from Elegant Settings. Kristen was very friendly and extremely helpful in planning. I recommend meeting with her early on in the process of planning your wedding because she will make the whole thing easier. Only issues we had were that on delivery, her crew had not been given the floorplan/location of where to set up tents and tables. They had the tents half up in the wrong place before we realized what they were doing. The crew were very friendly and professional, and moved everything into the right place though. Kristen was also really flexible in adjusting our order throughout the process as we figured out what we'd need and not need.

  Elegant Settings, LTD's reply:

  Thank you for your kind words. I am glad the mistake was caught and corrected right away!
  
  Kristen
  Event Coordinator
• Hannah Sent on 12/15/2011
  3.8 out of 5 rating

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  I needed to rent a tent and ceremony chairs for my wedding and this company was recommended to me by my wedding coordinator and venue. Although they were hard to get a hold of at first, they were very helpful giving me options and pricing to fit my needs. Our ceremony was outdoors and we were nervous about the weather and picked a tent that would work for us. After seeing that the weather would be gorgeous we cancelled the tent 2 days before the wedding, and most importantly, they did not make us pay for the tent. We just lost our deposit (which was well worth the peace of mind). Our ceremony chairs were beautiful and they did a good job setting them up and taking them down.

  I needed to rent a tent and ceremony chairs for my wedding and this company was recommended to me by my wedding coordinator and venue. Although they were hard to get a hold of at first, they were very helpful giving me options and pricing to fit my needs. Our ceremony was outdoors and we were nervous about the weather and picked a tent that would work for us. After seeing that the weather would be gorgeous we cancelled the tent 2 days before the wedding, and most importantly, they did not make us pay for the tent. We just lost our deposit (which was well worth the peace of mind). Our ceremony chairs were beautiful and they did a good job setting them up and taking them down.

  Elegant Settings, LTD's reply:

  Thank you for taking the time to review our work.
  Kristen
  Event Coordinator
• Jamie Sent on 06/24/2009
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  Everything ended up working nicely, and everything looked great. The only problem we had was that the linens didn't show up with the tables, so we had to wait around and ended up finishing the set-up later than planned.

  Everything ended up working nicely, and everything looked great. The only problem we had was that the linens didn't show up with the tables, so we had to wait around and ended up finishing the set-up later than planned.
• Reyna Sent on 05/02/2018
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  Not happy with them make sure you ask about every price on the quote. Was given 2 quotes, 1 which was 5 months before my wedding and the other 1 week before and they both had missed a price for the sashes which would of added another 300 to the quote super inconvenient and instead of honoring their mistake that they made twice they just wanted to give a discount. Be careful if you choose to use their services.

  Not happy with them make sure you ask about every price on the quote. Was given 2 quotes, 1 which was 5 months before my wedding and the other 1 week before and they both had missed a price for the sashes which would of added another 300 to the quote super inconvenient and instead of honoring their mistake that they made twice they just wanted to give a discount. Be careful if you choose to use their services.

  Elegant Settings, LTD's reply:

  Yes.....we did make a mistake in quoting the sashes on this order (we are human). To rectify this situation, we offered to supply you with the sashes at $.50 each, rather than typical $1.90. This pricing would have allowed you to have received the items at cost. We feel that this was a fair offer to compensate you for this mistake. The timing was three weeks prior to your wedding not one week as suggested.

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