Ella Blu Reviews

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4.9 out of 5 rating

4.9 Excellent

4.9 out of 5 rating

522 Reviews

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• Quality of service
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• Professionalism
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  Darlyn L. Sent on 07/18/2023
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  Best Bridal to Visit

  I live in Arizona and I went to El Paso to look for a wedding gown. Before I found Ella Blu, I went to a different bridal shop & I had a very uncomfortable experience there. Fortunately, Ella Blu saved the day! The place was very nice. The vibe is great & the staff there are SO PROFESSIONAL& ACCOMMODATING! Andrea assisted me during my visit & she's AWESOME!! Not only she helped me find the right dress, but she also made sure that I am comfortable, I am heard (w/my wants), and I am enjoying as I picked the dress for me. I would really recommend this place to those who is looking for a wedding dress in the nearby areas in El Paso ❤️

  I live in Arizona and I went to El Paso to look for a wedding gown. Before I found Ella Blu, I went to a different bridal shop & I had a very uncomfortable experience there. Fortunately, Ella Blu saved the day! The place was very nice. The vibe is great & the staff there are SO PROFESSIONAL& ACCOMMODATING! Andrea assisted me during my visit & she's AWESOME!! Not only she helped me find the right dress, but she also made sure that I am comfortable, I am heard (w/my wants), and I am enjoying as I picked the dress for me. I would really recommend this place to those who is looking for a wedding dress in the nearby areas in El Paso ❤️

  Ella Blu's reply:

  Darlyn, your review is giving us all the feels!! Thank you so much for sharing your kind words about our boutique, and about Andrea. We are honored and happy to be a part of your journey and so lucky to have you in the Ella Blu family!
• Samantha Sent on 02/27/2024
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  Amazing Experience!

  I recently had the pleasure of visiting Ella Blu and I cannot express how incredibly delightful my experience was.
  What truly stood out during my visit was the exceptional service provided by the wonderful salesperson, Andrea. Her knowledge of the extensive collection was impressive, and she skillfully helped me navigate through the vast array of stunning dresses to find styles that perfectly matched my vision. She took the time to listen to my preferences, understand my concerns, and offer valuable insights to ensure that I felt comfortable and confident in my choice.

  I recently had the pleasure of visiting Ella Blu and I cannot express how incredibly delightful my experience was.
  What truly stood out during my visit was the exceptional service provided by the wonderful salesperson, Andrea. Her knowledge of the extensive collection was impressive, and she skillfully helped me navigate through the vast array of stunning dresses to find styles that perfectly matched my vision. She took the time to listen to my preferences, understand my concerns, and offer valuable insights to ensure that I felt comfortable and confident in my choice.

  Ella Blu's reply:

  Samantha, thank you so much for your kind words about our wonderful stylist, Andrea! We are so happy you had such a great experience and were kind enough to share it.
• Beatriz Sent on 04/12/2024
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  Ella blu is awesome

  My first place to shop for a wedding dress and I’m excited to say I found my dress! Had an amazing experience.

  My first place to shop for a wedding dress and I’m excited to say I found my dress! Had an amazing experience.

  Ella Blu's reply:

  Thank you so much for trusting us with your dress and for sharing your experience! We are so happy for you!!
Are you interested?
Send a message
• Una T. Sent on 04/28/2024
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  Vendor Pam

  Having Pam as my vendor was the best experience at Ella Blue.

  Having Pam as my vendor was the best experience at Ella Blue.

  Ella Blu's reply:

  Thank you so much for sharing your experience! We are so happy that you had a great time here with Pam.
• Natascha C. Sent on 04/13/2024
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  Wedding dress

  Sophia is professional and very nice. She knows her stuff. Fernanda was also professional and so much fun to work with. I had an amazing experience at Ella Blu. I highly recommend Ella Blu. 🤍 👰🏻‍♀️

  Sophia is professional and very nice. She knows her stuff. Fernanda was also professional and so much fun to work with. I had an amazing experience at Ella Blu. I highly recommend Ella Blu. 🤍 👰🏻‍♀️

  Ella Blu's reply:

  We are so happy that you had such an amazing experience here with us! Thank you so much for your review!!
• Venice F. Sent on 11/30/2023
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  I found my dress here

  I have gone to maybe five different bridal shops before eventually coming here. I came because it was my last option and boy did they have variety and good quality! I was surprised by all the cute dresses and different styles, it seemed so modern and refreshing! I had eyed a dress and when I tried it on I looked so beautiful, the quality of the dress and style fit me perfectly! It’s like it was ment for me! Service was amazing to! I was attended by Romi and she was so nice, she helped me pick different styles, veils, flowers, etc. she really helped me navigate the vision I had and had such a warm and inviting energy to she actually made me feel like trying on the dress and just sending such good vibes.

  I have gone to maybe five different bridal shops before eventually coming here. I came because it was my last option and boy did they have variety and good quality! I was surprised by all the cute dresses and different styles, it seemed so modern and refreshing! I had eyed a dress and when I tried it on I looked so beautiful, the quality of the dress and style fit me perfectly! It’s like it was ment for me! Service was amazing to! I was attended by Romi and she was so nice, she helped me pick different styles, veils, flowers, etc. she really helped me navigate the vision I had and had such a warm and inviting energy to she actually made me feel like trying on the dress and just sending such good vibes.

  Ella Blu's reply:

  Thank you so much for your kind words about Romie! We are so happy that we were able to help you find the one. Thank you for sharing your experience!
• Hector A. Sent on 04/14/2024
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  I said yes to dthe dress!

  Desde que entre supe cual era el vestido que queria medirme, despues de medirme el primer vestido no quise quitarmelo y supe que ese era el vestido perfecto para mi boda, no tuve que medirme mas vestidos porque me quedaba increíblemente perfecto! Y le dije que SI al vestido.
  Mi experiencia en Ella Blu fue de lo mejor, el servicio trato y atencion 10/10.
  Gracias !

  Desde que entre supe cual era el vestido que queria medirme, despues de medirme el primer vestido no quise quitarmelo y supe que ese era el vestido perfecto para mi boda, no tuve que medirme mas vestidos porque me quedaba increíblemente perfecto! Y le dije que SI al vestido.
  Mi experiencia en Ella Blu fue de lo mejor, el servicio trato y atencion 10/10.
  Gracias !

  Ella Blu's reply:

  Muchas gracias x tomarte el tiempo y dejarnos tu experiencia, nos da mucho gusto q hayas enontrado tu vestido en Ella Blu.
  Te deseamos muchas bendiciones!!!
• Estrella Sent on 05/04/2024
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  Bridal Dress

  Romi made mi dress shopping experience everything I had imagined! I had an idea of the dress I was looking for and she made it happen! I found my dream wedding dress thanks to her!

  Romi made mi dress shopping experience everything I had imagined! I had an idea of the dress I was looking for and she made it happen! I found my dream wedding dress thanks to her!

  Ella Blu's reply:

  Estrella, we are so happy you found your dream dress here with Romie! Thank you so much for your kind words!
• Mayra C. Sent on 02/15/2024
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  Amazing and beautiful experience

  My family and I had a wonderful time time at Ella blue! Meagan was helping us and was absolutely perfect! She knew exactly the style I was going for and all her choices were perfect! I couldn't have been happier with my experience. Thank you Meagan and thank you Ella Blu! I can't wait to walk down the aisle with my wedding dress I said yes to!

  My family and I had a wonderful time time at Ella blue! Meagan was helping us and was absolutely perfect! She knew exactly the style I was going for and all her choices were perfect! I couldn't have been happier with my experience. Thank you Meagan and thank you Ella Blu! I can't wait to walk down the aisle with my wedding dress I said yes to!

  Ella Blu's reply:

  Mayra, thank you so much for your kind words about Megan and your experience here!! We are so happy for you and appreciate you saying yes to your dress with us!
• Rachel Sent on 12/02/2023
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  Great experience

  My visit was so great. They fit me in basically same day as I am from out of town. I was not expecting to find my dress as I had already been multiple places. They made it fun and I ended up finding the dress! Thank you so much!

  My visit was so great. They fit me in basically same day as I am from out of town. I was not expecting to find my dress as I had already been multiple places. They made it fun and I ended up finding the dress! Thank you so much!

  Ella Blu's reply:

  We are so happy that you trusted us with your dress, especially from being out of town! We are so happy for you. xoxo Thank you for your review!
• Justine D. Sent on 12/31/2023
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  VIP Bridal Experience

  Had a wonderful experience with Andrea! She was so friendly, helpful, and knowledgeable and made me feel comfortable. She helped me have fun with the entire experience. Thank you so much to Andrea and everyone at Ella Blu for helping me find my perfect dress!

  Had a wonderful experience with Andrea! She was so friendly, helpful, and knowledgeable and made me feel comfortable. She helped me have fun with the entire experience. Thank you so much to Andrea and everyone at Ella Blu for helping me find my perfect dress!

  Ella Blu's reply:

  Thank you so much for sharing your experience! We are so happy for you and wish you the absolute best!! xoxo
• Victoria K. Sent on 11/08/2023
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  Absolutely amazing

  Took time to help me find exactly what I was looking for . Andrea was so friendly , took the time
  To get to know me . Definitely the sweetest !

  Took time to help me find exactly what I was looking for . Andrea was so friendly , took the time
  To get to know me . Definitely the sweetest !

  Ella Blu's reply:

  Victoria,
  Thank you so much for taking the time to leave this review!! We are SO happy for you!! xoxo
• Martha G. Sent on 12/29/2023
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  Easiest "Yes to the Dress!" Ever

  I can be a very indecisive person, so when trying to find the "perfect" dress for the most important day of your life, the experience can very easily become stressful. When I first arrived at Ella Blu, these worries were still weighing down on me but Marcela Martinez took care of that. With just a few pictures I showed to her, she was able to narrow down my choices and truly help me find the dress of my dreams. Her true concerns over me finding the right dress was evident since the beginning, which is why with the out-most confidence I said...YES to the dress! Thank you Ella Blu, and to Marcela.

  I can be a very indecisive person, so when trying to find the "perfect" dress for the most important day of your life, the experience can very easily become stressful. When I first arrived at Ella Blu, these worries were still weighing down on me but Marcela Martinez took care of that. With just a few pictures I showed to her, she was able to narrow down my choices and truly help me find the dress of my dreams. Her true concerns over me finding the right dress was evident since the beginning, which is why with the out-most confidence I said...YES to the dress! Thank you Ella Blu, and to Marcela.

  Ella Blu's reply:

  Thank you so much for sharing your experience!! We appreciate you so much and we are so happy that Marcela was able to help you find your dream dress!! xoxo
• Megan F. Sent on 09/19/2022
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  Said yes to the dress!

  Pam was so sweet and helpful!!

  Pam was so sweet and helpful!!

  Ella Blu's reply:

  Megan,
  Thank you so much for your amazing review! We are so glad to hear that Pam made your experience shopping for your wedding gown fun and memorable! xoxo
• Jessica Y. Sent on 01/10/2024
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  Simply wonderful

  As soon as I walked into the store I was greeted by multiple individuals who were very welcoming. I was seated while I waited for my party to arrive. I was assigned to Romi who was so wonderful! She asked me questions as to what my vision was and right away pulled styles for me to try on. She was very patient, and kind and made me feel comfortable the entire time. I ended up purchasing my dress that same day!

  As soon as I walked into the store I was greeted by multiple individuals who were very welcoming. I was seated while I waited for my party to arrive. I was assigned to Romi who was so wonderful! She asked me questions as to what my vision was and right away pulled styles for me to try on. She was very patient, and kind and made me feel comfortable the entire time. I ended up purchasing my dress that same day!

  Ella Blu's reply:

  Jessica, we are so happy that you had a great experience!! Thank you so much for your review and your sweet words about our amazing stylist, Romie!! We are so happy for you!
• Destiny N. Sent on 09/08/2023
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  Memorable Experience

  I had a VIP bridal appt with Pam and my family and it was the greatest experience! Not only is it beautiful inside but very welcoming. I said Yes to the Dress! & Pam was very patient and helpful. We all enjoyed ourselves :) It was a wonderful experience/memorable day!

  I had a VIP bridal appt with Pam and my family and it was the greatest experience! Not only is it beautiful inside but very welcoming. I said Yes to the Dress! & Pam was very patient and helpful. We all enjoyed ourselves :) It was a wonderful experience/memorable day!

  Ella Blu's reply:

  Thank you for your lovely words! Pam and all of the Ella Blu team are excited to be part of your special day!
• Jessica C. Sent on 02/15/2024
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  Ella Blu is Amazing!!!

  I had such an amazing experience at Ella Blu thanks to Pam she did such an amazing job helping me find my dress! Thank you so much for listening to my wants, you are an amazing person and stylist!

  I had such an amazing experience at Ella Blu thanks to Pam she did such an amazing job helping me find my dress! Thank you so much for listening to my wants, you are an amazing person and stylist!

  Ella Blu's reply:

  Jessica, thank you so much for your review! We are so happy you felt heard and had an amazing experience with Pam!
• Mireya O. Sent on 01/08/2024
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  Most special day shared with wonderful people!

  Ella Blu made me feel special during my appointment. It was my first time trying on wedding dresses and I was afraid of feeling overwhelmed but I was in good hands with Marcela! She did such a good job finding the style of dresses I wanted to try. I'm so happy I got to experience that moment with my best friends and I had such a special moment with momma. It was so emotional but it was a really fun time. Thank you Marcela and Ella Blu for making me feel so special!

  Ella Blu made me feel special during my appointment. It was my first time trying on wedding dresses and I was afraid of feeling overwhelmed but I was in good hands with Marcela! She did such a good job finding the style of dresses I wanted to try. I'm so happy I got to experience that moment with my best friends and I had such a special moment with momma. It was so emotional but it was a really fun time. Thank you Marcela and Ella Blu for making me feel so special!

  Ella Blu's reply:

  Mireya, thank you so much for sharing your experience!! We are so happy that Marcela could help you find your dream dress. We wish you the best!!
• Madison C. Sent on 08/24/2023
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  Such an amazing fun experience!

  My stylist at Ella Blu was so helpful and fun to work with! All the dresses were so beautiful and I ended up finding the perfect dress. 10/10 recommend!!

  My stylist at Ella Blu was so helpful and fun to work with! All the dresses were so beautiful and I ended up finding the perfect dress. 10/10 recommend!!

  Ella Blu's reply:

  Thank you Madison for your lovely words! Pam and all of the Ella Blu team is happy to be part of your special day!
• Bianca R. Sent on 02/24/2024
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  Amazing time!

  Such an amazing experience! I was so nervous and everyone was so great and made you feel good! I found my dress!

  Such an amazing experience! I was so nervous and everyone was so great and made you feel good! I found my dress!

  Ella Blu's reply:

  Bianca, thank you so much for your sweet review! We are so happy for you and we wish you the absolute best!!
• Alyssa Sent on 01/26/2024
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  Amazing, happy, perfect

  One of my friends recommended this bridal shop for my wedding dress experience and it was beyond amazing they were so kind and so helpful my Consultant Pam made me feel so special and she helped me pick out an amazing wedding dress She made everybody in my party feel heard and seen and I ended up with my dream dress

  One of my friends recommended this bridal shop for my wedding dress experience and it was beyond amazing they were so kind and so helpful my Consultant Pam made me feel so special and she helped me pick out an amazing wedding dress She made everybody in my party feel heard and seen and I ended up with my dream dress

  Ella Blu's reply:

  Alyssa, we are so happy you had such a great experience and were able to find your dream dress!! Thank you so much for your review!
• Tori H. Sent on 10/24/2023
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  Amazing…. I would go again!

  I had an absolute fabulous time at Ella Blu!! The staff made me feel like a princess and that I was on the show “say yes to the dress”. I would absolutely recommend everyone going here to find your dream dress.

  I had an absolute fabulous time at Ella Blu!! The staff made me feel like a princess and that I was on the show “say yes to the dress”. I would absolutely recommend everyone going here to find your dream dress.

  Ella Blu's reply:

  Thank you Tori for your kind words! We love that you felt like a princess when you found your wedding gown at Ella Blu! We loved meeting you and all of your loved ones.
• Vivian D. Sent on 10/10/2023
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  Outstanding

  Andrea was my bridal consultant, and she was so amazing! She made me, my friends and family feel comfortable, and was so helpful. She made my experience so special!

  Andrea was my bridal consultant, and she was so amazing! She made me, my friends and family feel comfortable, and was so helpful. She made my experience so special!

  Ella Blu's reply:

  Thank you Vivian for choosing Ella Blu to find your wedding dress!
  Andrea and all of the Ella Blu team are excited to be part of your special day!
• Devynn D. Sent on 11/16/2023
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  Super sweet and knowledgeable staff!!

  I absolutely loved the girl I worked with to find my dress! I went in alone to go dress shopping, but she made it feel so welcoming and friendly and like such a celebration when I said yes to the dress. Such positive energy and vibes and an amazing selection of dresses!

  I absolutely loved the girl I worked with to find my dress! I went in alone to go dress shopping, but she made it feel so welcoming and friendly and like such a celebration when I said yes to the dress. Such positive energy and vibes and an amazing selection of dresses!

  Ella Blu's reply:

  Thank you so much for sharing your experience! We are so happy you were able to say yes to your dress with us!! xoxo
• Victoria C. Sent on 06/21/2024
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  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Le dije que si al vestido que menos esperaba

  Aun que llego un poco tarde, el entusiasmo estuvo siempre presente. Me gusto que hablaba español y era muy energetica. Las opciones que me mostro, no me agradaron por lo que creo que no me dio a entender tanto mi vision. El vestido elejido fue uno que escogimos de los que estan en descuento, lo cual me encanto que estuvieran organizados todos en un lugar.
  El trato en el cambio de vestido es excelente, con toda la confianza del mundo y tratan de tener una buena relacion con el cliente logrando una conexion. Sin embargo, con cada vestido que probamos parecia que todos los queria vender deciendo que me veia increible con todo y no daba opiniones tan objetivas, lo cual puede confundir un poco si no hay tanta sinceridad. Aun que, siempre hubo confianza y paciencia con todos los vestidos, incluso cuando tuve que ponerme mi vestido 2 veces para que terminara de encantarme. Pudieran mencionar los diseñadores de los vestidos para que la novia se emocione mas, yo busque el mio en instagram despues y me llevo con la sorpresa de que es famosa e incluso a estado en Kleinfield, que es el pinaculo de cualquier tienda de vestidos. Y las bebidas estaban deliciosas.
  Hay bastante flexibilidad para el pago del vestido y su entrega fue inmediata al ser un vestido en descuento. Pudieran incluir o hacer promociones para incluir en el precio de vestido como la liga o el velo, es mas atrayente para el cliente. Muchas gracoas por el servicio.

  Aun que llego un poco tarde, el entusiasmo estuvo siempre presente. Me gusto que hablaba español y era muy energetica. Las opciones que me mostro, no me agradaron por lo que creo que no me dio a entender tanto mi vision. El vestido elejido fue uno que escogimos de los que estan en descuento, lo cual me encanto que estuvieran organizados todos en un lugar.
  El trato en el cambio de vestido es excelente, con toda la confianza del mundo y tratan de tener una buena relacion con el cliente logrando una conexion. Sin embargo, con cada vestido que probamos parecia que todos los queria vender deciendo que me veia increible con todo y no daba opiniones tan objetivas, lo cual puede confundir un poco si no hay tanta sinceridad. Aun que, siempre hubo confianza y paciencia con todos los vestidos, incluso cuando tuve que ponerme mi vestido 2 veces para que terminara de encantarme. Pudieran mencionar los diseñadores de los vestidos para que la novia se emocione mas, yo busque el mio en instagram despues y me llevo con la sorpresa de que es famosa e incluso a estado en Kleinfield, que es el pinaculo de cualquier tienda de vestidos. Y las bebidas estaban deliciosas.
  Hay bastante flexibilidad para el pago del vestido y su entrega fue inmediata al ser un vestido en descuento. Pudieran incluir o hacer promociones para incluir en el precio de vestido como la liga o el velo, es mas atrayente para el cliente. Muchas gracoas por el servicio.

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