Elm Ridge Event Center Reviews

Reviews
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4.6 out of 5 rating
4.6
Very good
22 reviews
Recommended by 92% of couples
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Quality of service 4.7 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.7 out of 5 rating
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Leeann Sent on 07/04/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Pick this as your venue - you won't regret it.
The staff and venue itself are top notch. I didn't want a rustic wedding reception and in 2019 it's VERY difficult to find a classic-elegant type venue at an affordable price. This place is it! It's beautiful and can be decorated anyway you want and still look great! The process of planning and selecting what we wanted was super easy! I highly recommend the all-inclusive package. It saved me so much stress while working on everything else that is required during the planning of a wedding. I was nervous about all of the vendors being chosen for me but I can assure you Elm Ridge Event Center has the best of the best! The DJ, Event Staff, Bakery, Photographer,...The staff and venue itself are top notch. I didn't want a rustic wedding reception and in 2019 it's VERY difficult to find a classic-elegant type venue at an affordable price. This place is it! It's beautiful and can be decorated anyway you want and still look great! The process of planning and selecting what we wanted was super easy! I highly recommend the all-inclusive package. It saved me so much stress while working on everything else that is required during the planning of a wedding. I was nervous about all of the vendors being chosen for me but I can assure you Elm Ridge Event Center has the best of the best! The DJ, Event Staff, Bakery, Photographer, and everything else was out of this world! If you are looking to partner with an amazing group of people to plan your wedding day pick this location! -
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Michelle Sent on 10/13/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This venue is absolutely beautiful!!!! My wedding was flawless and the pictures came out gorgeous!!!! I would definately recommend this venue to anyone!!! Cinderella wedding on a low budget!!!This venue is absolutely beautiful!!!! My wedding was flawless and the pictures came out gorgeous!!!! I would definately recommend this venue to anyone!!! Cinderella wedding on a low budget!!! -
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Christina Sent on 08/19/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had the best wedding day! The food was excellent! We went with the all inclusive package. The DJ, Jeff, was excellent! The photographer was excellent! Julie and Josh we're perfect with communication! We were so happy we chose Elm Ridge!We had the best wedding day! The food was excellent! We went with the all inclusive package. The DJ, Jeff, was excellent! The photographer was excellent! Julie and Josh we're perfect with communication! We were so happy we chose Elm Ridge! -
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Ashley Sent on 06/30/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing! Our wedding was memorable because of them!Amazing! Our wedding was memorable because of them! -
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User2011261 Sent on 01/15/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT!EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! -
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User1867510 Sent on 10/16/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
INCREDIBLE! That is about all there is to say. From food to waiters to the other vendors they helped us line up with our wedding day was the best. All of our friends spent twice as much money and time, and they were all saying how much better everything about our wedding was.INCREDIBLE! That is about all there is to say. From food to waiters to the other vendors they helped us line up with our wedding day was the best. All of our friends spent twice as much money and time, and they were all saying how much better everything about our wedding was. -
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Carrie Sent on 07/06/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We did the all inclusive package and were blown away by the value and quality of work of all the vendors. My guests raved about the food and stated it did not taste lime typical wedding food and were impressed with the layout of the venue and the decor. The staff were also great to work with and were willing to accommodate little changes up until the morning of the wedding.We did the all inclusive package and were blown away by the value and quality of work of all the vendors. My guests raved about the food and stated it did not taste lime typical wedding food and were impressed with the layout of the venue and the decor. The staff were also great to work with and were willing to accommodate little changes up until the morning of the wedding. -
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User1633258 Sent on 05/27/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our wedding day was everything we coukd have asked for and more!Our wedding day was everything we coukd have asked for and more! -
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Judi Sent on 05/20/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I would like to thank Hartley and Tammy of Elm Ridge Party Center for a beautiful wedding reception for my daughter, Mary and her beloved groom, Josh. A comment by a friend in attendance was "it was so beautifully decorated that it was like walking into another world". The DJ Crew were fantastic and were part of "the package". All of the food selections we made were delicious and the bar service was excellent. The wedding cake was everything my daughter dreamed it would be. Tammy was an amazing help and eased my "mother-of-the-bride" jitters. Everyone in attendance had a wonderful time.I would like to thank Hartley and Tammy of Elm Ridge Party Center for a beautiful wedding reception for my daughter, Mary and her beloved groom, Josh. A comment by a friend in attendance was "it was so beautifully decorated that it was like walking into another world". The DJ Crew were fantastic and were part of "the package". All of the food selections we made were delicious and the bar service was excellent. The wedding cake was everything my daughter dreamed it would be. Tammy was an amazing help and eased my "mother-of-the-bride" jitters. Everyone in attendance had a wonderful time. -
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Audra Sent on 05/14/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our wedding reception was held at Elm Ridge Party Center on May 2, 2014. We were blown away at the value of the package and by how respectfully we were treated by Hartley and his staff. He honored our contract with the original pricing (from nearly two years prior to our event date) and did not try to add extra fees. Good customer service is not often found in today's businesses trying to make a quick profit- but the business model at Elm Ridge and the customization they provide (and encourage) are unique and will make them successful for many years to come!
Their subcontractors/event staff were phenomenal. Tammy and the catering staff, Lindsay Grimm (photographer), The DJ Crew, Lisa...Our wedding reception was held at Elm Ridge Party Center on May 2, 2014. We were blown away at the value of the package and by how respectfully we were treated by Hartley and his staff. He honored our contract with the original pricing (from nearly two years prior to our event date) and did not try to add extra fees. Good customer service is not often found in today's businesses trying to make a quick profit- but the business model at Elm Ridge and the customization they provide (and encourage) are unique and will make them successful for many years to come!
Their subcontractors/event staff were phenomenal. Tammy and the catering staff, Lindsay Grimm (photographer), The DJ Crew, Lisa at All Occasions Bakery, the bartenders, and photo booth attendant were all competent, professional, and friendly. We received a million compliments from our guests on everything from "the best food we've ever had at a wedding" to a fantastic DJ, photo booth, and open bar. Hartley went the extra mile the day before our wedding- offering to help me with anything I needed when I arrived at Elm Ridge. Just the fact that he was present (and not hovering) and available if I needed assistance was comforting. He reassured me that everything would be taken care of, the event would be great, and he would work to make sure that happened.
In conclusion, I will continue to spread the word about the good business practices and excellent customer service we received at Elm Ridge Party Center to anyone looking to host any event in the future! The staff there coordinated our photography and wedding reception so seamlessly so that my husband and I were able to totally relax, enjoy, and celebrate our first few hours of being married surrounded by close family and friends. We couldn't be more satisfied! -
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User1581426 Sent on 04/10/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had our reception here (ceremony was elsewhere) a couple weeks ago. All we can say is that everything was incredible. The place looked amazing the night of the wedding, my guests are still complimenting the food and service when I run into them. There is no possible way we could have been more pleased.We had our reception here (ceremony was elsewhere) a couple weeks ago. All we can say is that everything was incredible. The place looked amazing the night of the wedding, my guests are still complimenting the food and service when I run into them. There is no possible way we could have been more pleased. -
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Debbie Sent on 03/22/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My Daughter had her reception at Elm Ridge Party Center last month, and we were so very, very pleased! The food was great, the cake was beautiful and tasty, the atmostphere is just what we wanted, the DJ read the guests perfectly and kept things lively and moving and we love all of the pictures!!! The photographer was so quiet and quick, you hardly noticed her, but by the ton of great photos.....well, they speak for themselves! Also, last but not least....the price was affordable!!!
Also, the fact that with one decision, many other decisions were automatically made was wonderful! I would recommend this facility to anyone!My Daughter had her reception at Elm Ridge Party Center last month, and we were so very, very pleased! The food was great, the cake was beautiful and tasty, the atmostphere is just what we wanted, the DJ read the guests perfectly and kept things lively and moving and we love all of the pictures!!! The photographer was so quiet and quick, you hardly noticed her, but by the ton of great photos.....well, they speak for themselves! Also, last but not least....the price was affordable!!!
Also, the fact that with one decision, many other decisions were automatically made was wonderful! I would recommend this facility to anyone! -
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User1425392 Sent on 11/06/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This place was awesome! In my budget for sure, and a great value overall! The food was amazing. The cake turned out beautifully. My must play songs were played and people had a wonderful time. Lastly, my pictures... to die for! They took about 4 weeks to be proofed, but I got a preview which I loved to share, and the disk of images was ready for me shortly after, at the venue. I really didn't expect such quality, and EVERYTHING for less than $7000! All I had to worry about was my clothes and flowers. It really fell together! I don't think I could have come close to paying that for everything I got if I had had...This place was awesome! In my budget for sure, and a great value overall! The food was amazing. The cake turned out beautifully. My must play songs were played and people had a wonderful time. Lastly, my pictures... to die for! They took about 4 weeks to be proofed, but I got a preview which I loved to share, and the disk of images was ready for me shortly after, at the venue. I really didn't expect such quality, and EVERYTHING for less than $7000! All I had to worry about was my clothes and flowers. It really fell together! I don't think I could have come close to paying that for everything I got if I had had to put it all together myself! Before I booked the package, I started to look for other vendors. I hadn't even priced halls, and I was already at a few thousand dollars. I don't know how these people make money, but God bless 'em! -
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User1322762 Sent on 09/10/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We selected Elm Ridge Party Center for our August wedding. We had nothing but the absolute best experience we could have asked for. Their entire staff was on top of every detail, and our wedding budget was saved by using them! All of the vendors made our wedding the one our friends still talk about. Food was much better than we expected for a wedding!!We selected Elm Ridge Party Center for our August wedding. We had nothing but the absolute best experience we could have asked for. Their entire staff was on top of every detail, and our wedding budget was saved by using them! All of the vendors made our wedding the one our friends still talk about. Food was much better than we expected for a wedding!! -
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User1104937 Sent on 03/07/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We just had our reception at Elm Ridge Party Center and have only 100% wonderful things to say about them. They are super easy to get along with and gave us the best value of any place for their reception. All our friends talked about all night was how yummy the food was and the bar tenders were the best of any wedding we have been to. Not to mention when everything was setup it was the wedding of my dreams! A++++++++We just had our reception at Elm Ridge Party Center and have only 100% wonderful things to say about them. They are super easy to get along with and gave us the best value of any place for their reception. All our friends talked about all night was how yummy the food was and the bar tenders were the best of any wedding we have been to. Not to mention when everything was setup it was the wedding of my dreams! A++++++++ -
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User1102305 Sent on 03/04/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had planned our wedding and reception in a very short 3 months. The ceremony was elsewhere, but we could have used the hall. Everything went incredibly smooth. I work long hours and just finished up school, so I was quite overwhelmed with planning, but everything really came together. The staff was friendly and made sure we had what we needed at all times. Everything was clean and the food was wonderful! I really felt that we were able to stretch our dollar so much further here - so important when you are paying for your own wedding! I would totally recommend this place!!!We had planned our wedding and reception in a very short 3 months. The ceremony was elsewhere, but we could have used the hall. Everything went incredibly smooth. I work long hours and just finished up school, so I was quite overwhelmed with planning, but everything really came together. The staff was friendly and made sure we had what we needed at all times. Everything was clean and the food was wonderful! I really felt that we were able to stretch our dollar so much further here - so important when you are paying for your own wedding! I would totally recommend this place!!! -
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Brittany Sent on 06/04/20224.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
Phenomenal
The best decision for my wedding was getting married here. For the price and what's included is amazing. The staff is amazing and is always there to help. I could not be happier with my choice to get married here. I strongly encourage everyone to get married here.The best decision for my wedding was getting married here. For the price and what's included is amazing. The staff is amazing and is always there to help. I could not be happier with my choice to get married here. I strongly encourage everyone to get married here. -
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Nicole Sent on 09/20/20124.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
The all-inclusive package made wedding planning so easy and affordable compared to the other vendors we visited. The staff at the reception were very friendly and helpful. The food was very good and the bar service and drinks were a favorite of my guests. The hall was accomodating of special requests.The all-inclusive package made wedding planning so easy and affordable compared to the other vendors we visited. The staff at the reception were very friendly and helpful. The food was very good and the bar service and drinks were a favorite of my guests. The hall was accomodating of special requests. -
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Mardez Sent on 10/02/20144.1 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4.5 out of 5 rating
Overall, this is a great place to have a wedding and reception. It is all inclusive meaning that they partner with vendors to make planning more simple. I created a package that worked for my Sunday wedding with 100 guest. We had a photographer (great excellent photos even though it took close to 6 weeks for a preview), DJ (he was terrible, didnt replay 8 of 10 request and play old music), wedding cake (she has a layout for all inclusive brides- the design tends to be the same but I was happy), venue (was excellent decorations were great for what we were looking for) I can't say that all inclusive takes away from the stress and headache of...Overall, this is a great place to have a wedding and reception. It is all inclusive meaning that they partner with vendors to make planning more simple. I created a package that worked for my Sunday wedding with 100 guest. We had a photographer (great excellent photos even though it took close to 6 weeks for a preview), DJ (he was terrible, didnt replay 8 of 10 request and play old music), wedding cake (she has a layout for all inclusive brides- the design tends to be the same but I was happy), venue (was excellent decorations were great for what we were looking for) I can't say that all inclusive takes away from the stress and headache of planning a wedding because at the end of the day you want it to be cost efficient but beautiful. I lived out of state so having access to vendors was most helpful. I can say that we received both. I was happy happy with Elm Ridge Party Center and recommend for those who want really nice, budget friendly, and less planning. -
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Nicole Sent on 11/07/20113.4 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 2 out of 5 rating
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Professionalism 3 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 4 out of 5 rating
When we first booked w/ Elm Ridge, they were wonderful to work with, upon getting closer to the wedding date, trying to get ahold of them was terrible. I began a "call log" due to the unresponsiveness. I had numerous questions about the venue and to finalize the menu as well as discuss when we could get into the hall to decorate. Overall our day ended up being nothing short of beautiful! The food was good, wasn't exactly what we had asked for, the bar choices were not what we asked for and "the leftovers" from the night we were told were none when at our meeting all left over food that we pay for goes home with us....When we first booked w/ Elm Ridge, they were wonderful to work with, upon getting closer to the wedding date, trying to get ahold of them was terrible. I began a "call log" due to the unresponsiveness. I had numerous questions about the venue and to finalize the menu as well as discuss when we could get into the hall to decorate. Overall our day ended up being nothing short of beautiful! The food was good, wasn't exactly what we had asked for, the bar choices were not what we asked for and "the leftovers" from the night we were told were none when at our meeting all left over food that we pay for goes home with us. Its a very nice venue and they compliment your needs (so they say) but it was stressful not getting phone calls back or questions answered!! -
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User2319289 Sent on 09/16/20152.3 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 1.5 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 3 out of 5 rating
My husband and I held our wedding reception at Elm Ridge Party Center and were extremely dissatisfied. They were extremely flexible and helpful at first, but once that contract was signed, everything changed. If it wasn't for my moms decorations and direction, I fear for what my reception would have been like. The price for the all inclusive package was great, we loved our dj, and our wedding cake was INCREDIBLE...but everything else was just average.My husband and I held our wedding reception at Elm Ridge Party Center and were extremely dissatisfied. They were extremely flexible and helpful at first, but once that contract was signed, everything changed. If it wasn't for my moms decorations and direction, I fear for what my reception would have been like. The price for the all inclusive package was great, we loved our dj, and our wedding cake was INCREDIBLE...but everything else was just average. -
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User1358063 Sent on 10/01/20132.1 out of 5 rating
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Quality of service 2 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1.5 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 3 out of 5 rating
When we first met with Hartley from the Elm Ridge Party Center he was great, but as soon as we signed the contract the service & treatment changed. It took forever to get calls back &when I finally did get a hold of someone they acted as if I was bothering them. We were never contacted about a food tasting. The food was delicious. Although, I was upset we didn’t get to take any of the extra food home since we paid for it! As my husband and I were in the middle of talking to our guests, an Elm Ridge staff member came over to us, interrupted the conversation &handed us the final bill &told us we needed...When we first met with Hartley from the Elm Ridge Party Center he was great, but as soon as we signed the contract the service & treatment changed. It took forever to get calls back &when I finally did get a hold of someone they acted as if I was bothering them. We were never contacted about a food tasting. The food was delicious. Although, I was upset we didn’t get to take any of the extra food home since we paid for it! As my husband and I were in the middle of talking to our guests, an Elm Ridge staff member came over to us, interrupted the conversation &handed us the final bill &told us we needed to take care of it ASAP. The DJs were great! They played everything we wanted to hear &made sure we were having a great time!! The photographer was OK. We got all the rights to the disc &could print anything we wanted, which was great!! But we had to come up with ideas of the poses we wanted instead of her having ideas & telling us what we needed to do. She had us do some awkward and uncomfortable poses that didn’t really even turn out that cute! At the reception I had to track down the photographer if there was a specific picture I wanted. She barely got any pictures of us on the dance floor; I was really disappointed there were also only a few picture of me dancing with my husband & father &my husband dancing with his mom. We were notified by the photographer that our pictures were ready 4 weeks after our reception. We were told Elm Ridge would contact us to set up a pick up time, two weeks later they notified me and when I called them back they didn’t answer the phone! No surprise there! When I asked them to mail the disc to me, they said there would be a fee to mail it, I was shocked!!! The service was terrible from the moment we signed the contract. Although Elm Ridge had some good qualities, I don't know that I would recommend this party center to anyone! I would have rather paid more money for the better customer service and professionalism! -
Quality of service
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