Embassy Suites by Hilton Lexington/UK Coldstream Reviews

Reviews

• Laura P. Sent on 08/17/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent to work with

  Where do I start? They worked with us having to deal with covid restrictions and were very responsive to emails. Susan Fogle did an excellent job. The banquet staff was wonderful and the food was excellent.

  Where do I start? They worked with us having to deal with covid restrictions and were very responsive to emails. Susan Fogle did an excellent job. The banquet staff was wonderful and the food was excellent.
• Katie Sent on 08/17/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Susan and her staff at Embassy Suites was awesome! The service was impecable and everything was set up beautifully! The food was absolutely delicious too! We were so pleased with the job Embassy Suites did. If we had to do it over, we would still choose them! I would trust them with any event!

  Susan and her staff at Embassy Suites was awesome! The service was impecable and everything was set up beautifully! The food was absolutely delicious too! We were so pleased with the job Embassy Suites did. If we had to do it over, we would still choose them! I would trust them with any event!
• Kay Sent on 12/14/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The perfect place for a wedding ceremony, reception and overnight guestrooms!
  The service and staff was impeccable and the cuisine was delectable!!
  
  

  The perfect place for a wedding ceremony, reception and overnight guestrooms!
  The service and staff was impeccable and the cuisine was delectable!!
  
  
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• Jenny Sent on 08/14/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Tina at the Embassy was our personal wedding planner from the second we met with her! She wrote down all our ideas and made them come to life. She was available constantly leading up to the wedding, and took on most of the prep work herself! When we arrived for rehearsal the day before, she was meeting with the whole event staff about our wedding. It made me relax to know that she had everything taken care of!

  Tina at the Embassy was our personal wedding planner from the second we met with her! She wrote down all our ideas and made them come to life. She was available constantly leading up to the wedding, and took on most of the prep work herself! When we arrived for rehearsal the day before, she was meeting with the whole event staff about our wedding. It made me relax to know that she had everything taken care of!
• Christa Sent on 09/19/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amy Stamper was amazing to work with! She made sure we were happy every step of the way!

  Amy Stamper was amazing to work with! She made sure we were happy every step of the way!
• Heather Sent on 01/20/2008
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Everything at the Embassy Suites of Lexington was fantastic!! We had so many compliments on the food and service. We couldn't of asked for anything else, it was amazing! Amy Stamper, the catering manager, was so helpful!

  Everything at the Embassy Suites of Lexington was fantastic!! We had so many compliments on the food and service. We couldn't of asked for anything else, it was amazing! Amy Stamper, the catering manager, was so helpful!
• Priyanka Sent on 04/02/2019
  3.6 out of 5 rating

  3.6
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  Nepali / Indian Wedding Reception

  I did my wedding reception at the Embassy Suites/ Uk Coldstream. All the staff was friendly and very accommodating to whatever we needed for the night. The only thing I would suggest is that if you are getting an outside food caterer, make sure to let the staffs know to bring out the food in good portion so that guest doesn't have to wait in line for food and staff aren't rushing every ten minutes. That was the only issue we had which could have been avoided if we had told the crews beforehand. Overall, the venue was nice, the perfect environment for 150-200 guest.

  I did my wedding reception at the Embassy Suites/ Uk Coldstream. All the staff was friendly and very accommodating to whatever we needed for the night. The only thing I would suggest is that if you are getting an outside food caterer, make sure to let the staffs know to bring out the food in good portion so that guest doesn't have to wait in line for food and staff aren't rushing every ten minutes. That was the only issue we had which could have been avoided if we had told the crews beforehand. Overall, the venue was nice, the perfect environment for 150-200 guest.
• Jessica Sent on 04/02/2008
  3 out of 5 rating

  3.0
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  We did not think it was that great for the price/length of stay.

  We did not think it was that great for the price/length of stay.