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Weddings

Emerald Beach Resort Reviews

Emerald Beach Resort

Emerald Beach Resort

St Thomas, VI
4.8 out of 5 rating, 15 Reviews
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Reviews

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4.8 out of 5 rating
4.8 out of 5 rating
15 Reviews
96% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
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    4.9 out of 5 rating

Awards

15
  • Katherine
    Katherine K. Sent on 12/11/2023
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    Our Wedding Venue - St. Thomas

    Emerald Beach was one of the most affordable options for a resort wedding on the island. Every room has ocean view. The beach is amazing and kept up so well. Probably some of the best hotel staff I have had. All staff seemed to love their job and produce quality work every day. We had 36 total guests there, so I have a pretty good idea of many opinions about the resort. Every guest was in love with the beach here. I liked the restaurants as well on site. I highly recommend this resort!
  • J'taryn
    J'taryn M. Sent on 02/09/2023
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    Perfect beach wedding!

    We loved Emerald beach resort and all of our guests said it was the perfect place for all of us!
  • Ashley
    Ashley Sent on 07/06/2021
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    A perfect affordable option for a destination wedding in St. Thomas

    We chose St. Thomas since its both a tropical Caribbean oasis and also a "U.S. territory" during the Covid pandemic. Overall we are happy we made this choice ! Linda and her staff did a great job! Linda was so quick at responding to emails/texts and makes you feel at ease throughout the whole process. She's very knowledgeable and is quick to resolve issues or concerns. Christa was our onsite coordinator and she was lovely to work with and handled everything beautifully ! They both have worked together for a long time so they are experts at destination wedding ! This venue is actually one of the most affordable options on the island. Don't let the negative reviews on Emerald resort deter you away from this option because my family and I enjoyed our stay there that I'm still getting text messages about wanting to go back. The reception at Emerald was awesome. We chose the Caribbean Buffet food option for our guests. They loved it so much they got up for seconds and thirds! If you're looking for extreme seclusion, this may not be your option. I didn't mind since everyone cheered us on from their hotel balconies and it was such a vibrant and friendly atmosphere. I'm so happy we chose this venue. I'm still dreaming of my wedding experience as I'm typing this in my work office. Wish I can go back and re-live it all ! We plan to go back for our 1st anniversary!
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  • Arlene
    Arlene W. Sent on 10/22/2020
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    Perfect for Us

    With the exception of 3 planes taking off during our ceremony, the weather was great and the rain held off until after the service.

    The staff were excited and helpful, making sure that I was contacted the moment my room was ready for my early check in.

    The guests visiting the beach were respectful of our space and happy to congratulate us.

    Overall a pleasant experience but a little bummed out about the early beach closures on the weekend due to COVID. But out of our control so, we just went to the pool.
  • Deyonka
    Deyonka L. Sent on 03/01/2020
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    ғᴀɴᴛᴀsᴛɪᴄ!!

    ᴀ ɢʀᴇᴀᴛ ᴛɪᴍᴇ ᴀɴᴅ ɢʀᴇᴀᴛ sᴛᴀғғ!!
  • Hillary
    Hillary Sent on 03/31/2019
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    Fabulous, just fabulous!

    The beach ceremony was everything I could have ever dreamed of! Linda is a rockstar! She took care of everything: food, DJ,officiant, and all of the above! I didn’t have to worry about a thing! The staff at the hotel was beautifully accommodating and treated me like a princess on my special day and the whole stay! Highly recommended!
  • S
    Susan Sent on 03/25/2017
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    Emerald Beach Resort is the perfect setting for a truly magical, intimate wedding. We feeI very blessed on our decision to get married at the Emerald Beach Resort and that is because of Linda Mason. Linda Mason of Heart and Soul Unions is phenomenal. She has the unique ability to make you feel like you are old friends. Her availability and attention before during and after our wedding was exceptional. She coordinated every aspect of our wedding from hand delivering our application to the Court House! Before we even stepped foot on Saint Thomas she made us feel like we were the only people of importance to her. She is calming and relaxing, capable.... her whole team is so nice, and accommodating as is everyone at the Resort. Our wedding was like a dream come true thanks to Linda, we can't thank her enough.

  • L
    Lamara Sent on 08/26/2016
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    How do I even begin to describe my experience? One word AMAZING! Linda Mason was the biggest help I could have ever asked for. From planning in the states a year ago up until the big day she was there to answer any questions I may have had. There was a change in venue last minute due to some closing, but Linda made sure I wasn't worried about space and made sure I knew everything would still be great. With the weather ever changing she decided to move the reception inside to their Hibiscous room and it turned out beautiful. I gave her all the tools needed for decorations and she took it and ran and made the reception look absolutely beautiful, I could keep going, but I'm going to end with this, thank you Linda for all of your work and effort into making my day beautiful! And the food was great!!!
  • J
    Jani Sent on 08/11/2014
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    Linda, Jenni, Allysa and the rest of the Heart & Soul staff were exceptional from day one. From our first introductory email to the last hug when she went out of her way to drop us off at the airport, they treated us as if nothing else mattered. We had an awesome experience and I only hope that all brides get the attention that Heart & Soul gave to us.
  • L
    Latasha Sent on 02/06/2014
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    Our wedding was exactly what we wanted it
    was made completely stress free by the staff everything went smoothly everyone was so helpful and accomidating to our specific requestes the location is beautiful we had a fabulous time with the photographer he was especially helpful in helping us make long lasting memories
  • User2642756 Sent on 06/10/2016
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    Four weeks later, and my family and friends are still raving about the amazing time they had at our wedding Week at Emerald Beach Resort! Special thanks to our wedding coordinator, Linda Mason, from Emerald Beach Resort. Linda has an impeccable eye for detail, and helped us choose the photographer, DJ, dinner, cake, hair/makeup, florist, etc. that fit our vision. She was always just an email or phone call away, and answered every question I had (which was tons!) I was especially impressed with how customizable the wedding package was. Linda made sure every detail was just the way we hoped! I felt like I knew her forever when I finally got to meet her, and she was our angel throughout the entire process. We had the most magical wedding week at Emerald Beach Resort thanks to the wonderful staff that helped turn our wedding dream into reality!
  • Lameisha
    Lameisha Sent on 08/16/2020
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    Reservation

    great customer service reservations representative Ms Gumbs is awesome
  • Veronica
    Veronica Sent on 01/31/2019
    4.4 out of 5 rating
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    Beautiful!

    I had just started the wedding planning when Irma and Maria devastated the caribbean. As my family has a special affection for St Thomas, we wanted to get married there. I sent out emails to the resort and was overjoyed to learn that Emerald Beach had come through with some "bumps and bruises" but was, overall, faring well. My parents and I visited 1 year before the wedding and, considering how the hotel a few meters down the beach was obliterated, Emerald Beach was able to host us along with FEMA and The Red Cross. While our rooms during the initial visit did not have AC and no screens on the balconies (they did just endure 2 major hurricanes), the staff was doing their utmost to accommodate everyone and keep guests comfortable. Fast forward to a year later, the hotel was refreshed! New Pool! Beach bar and deck area were almost fully repaired (few tarps on the roof). Everyone had AC and screens on the balcony doors! Fresh paint was being applied to the building! A great sign of the return to life was the family of Chickens roaming the property!

    Ceremony was beautifully decorated with flowers and the beach! Food for reception was great! I think my husband and I are the only bride and groom who actually got to eat at their reception (at least based on complaints from my friends and their weddings)! The buffet was beautiful and while guests served themselves, the staff made plates and brought to me and my groom. They also packed togo boxes for my husband and I to take back to our room!
    Wedding was pure magic!
  • K
    Kellie Sent on 06/10/2014
    4.3 out of 5 rating
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    This is a beautiful place to get married the staff is very friendly and helpful! I thought it was very reasonable for what you got in the wedding package we choose. The only thing I would say is that you have to be flexible and a go with the flow kind of person. I didn't care but my bouquet was totally wrong it was suppose to be a flowing bouquet of calalillys and it was an upright bouquet of roses so if you are picky about details like that then I wouldn't recommend it but other then that everything was perfect. I decorate cakes for a living and the cake was beautiful and was one of the best tasting cakes I have ever had ( besides my own of course).
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    Aj S Sent on 06/19/2021
    4.2 out of 5 rating
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    Nice hotel with a great beach

    We were a little hesitant with reading some of the reviews. I am honestly not sure why they had negative reviews since all of our guests and ourselves (bride and goom) had a wonderful time at the resort.

    You have to go into it with the understanding that you are really paying for the amazing beach front location. All rooms are beach front which is amazing, especially considering rhe price. This resort is not the a 5 star resort so if you are looking for that then this resort is not going to meet your expectations. I would compair this resort to a high 3 or 4 start hotel in the states.

    Shareen, the front desk Manager, and the other ladies at the front desk are the best. If something is wrong with the room just call the front desk and they will fix it, it's as simple as that.

    The hardest part of planning a wedding for 30 guests at the hotel where 85% of the guests stated at this report was getting ahold of them to block the rooms. Granted it was probably my fault since I called vs. emailed.

    My wife and I will definitely be back at Emarld Beach Resort again. Thank you so much Shareen for making our stay and wedding amazing.