Evaline's Bridal Reviews
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Reviews
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3.6 out of 5 rating
3.6
3.6 out of 5 rating
34 Reviews
72% recommend it
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Quality of service 3.5 out of 5 rating
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Average response time 3.7 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.6 out of 5 rating
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Flexibility 3.5 out of 5 rating
![Evaline's Bridal - 1](https://cdn0.weddingwire.com/review/5599/original/640/jpg/1909955.jpeg)
![Evaline's Bridal - 2](https://cdn0.weddingwire.com/review/3891/original/640/jpg/3461983.jpeg)
![Evaline's Bridal - 3](https://cdn0.weddingwire.com/review/1810/original/640/jpg/770181.jpeg)
+11
User photos
![Evaline's Bridal - 4](https://cdn0.weddingwire.com/review/3810/original/640/jpg/770183.jpeg)
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Emalina Sent on 03/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
Worked with Beth, had an amazing time, I gave her a description over text what I was looking for and she found the perfect dress for me! We altered it a little by adding an extra sparkle later and the cap sleeves and the hem for my 5’4” self. I could trust them with my dress and knew it would be taken good care of!Worked with Beth, had an amazing time, I gave her a description over text what I was looking for and she found the perfect dress for me! We altered it a little by adding an extra sparkle later and the cap sleeves and the hem for my 5’4” self. I could trust them with my dress and knew it would be taken good care of!-
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+3 photos
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Quality of service
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Dave J. Sent on 03/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent customer service
The staff at Evaline's was amazing. They were kind, courteous, and professional and went above and beyond to assist with the perfect dress.The staff at Evaline's was amazing. They were kind, courteous, and professional and went above and beyond to assist with the perfect dress. -
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Jessica Sent on 04/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff is wonderful! Alesia helped me find the perfect dress for my wedding and was AMAZING!The staff is wonderful! Alesia helped me find the perfect dress for my wedding and was AMAZING! -
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User2096884 Sent on 04/14/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Evaline's was so helpful and really listened to what I envisioned for my big day. They have so many options and have wedding dresses, bridesmaid dresses, and tux rentals all in one place. I love my dress and couldn't have had a better experience!The staff at Evaline's was so helpful and really listened to what I envisioned for my big day. They have so many options and have wedding dresses, bridesmaid dresses, and tux rentals all in one place. I love my dress and couldn't have had a better experience! -
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Megan Sent on 05/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It took me a little bit to find the perfect wedding dress. This was the last place I looked because it was further my house, but my mom bought her wedding dress at Evaline's Bridal way back when and thought I should go in and take a look. I feel in love with the second dress I put on! It was so unique and fit my personality!! I absolutely loved the selection of dresses available at Evaline's and everyone that works there is fantastic!! We had wonderful service from the initial appointment, to going into visit my dress, to alterations, and the final pickup. I couldn't have been happier with my dress and everyone at Evaline's Bridal!It took me a little bit to find the perfect wedding dress. This was the last place I looked because it was further my house, but my mom bought her wedding dress at Evaline's Bridal way back when and thought I should go in and take a look. I feel in love with the second dress I put on! It was so unique and fit my personality!! I absolutely loved the selection of dresses available at Evaline's and everyone that works there is fantastic!! We had wonderful service from the initial appointment, to going into visit my dress, to alterations, and the final pickup. I couldn't have been happier with my dress and everyone at Evaline's Bridal! -
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Lexy Sent on 02/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had a WONDERFUL experience with Evalines! We mostly worked with Rachel and Lori and they were so accommodating and helpful. They were so friendly and did everything possible to make sure we were happy and satisfied with everything. They even custom ordered a veil for me. Their new store is beautiful and I definitely recommend looking for your dress here :)Had a WONDERFUL experience with Evalines! We mostly worked with Rachel and Lori and they were so accommodating and helpful. They were so friendly and did everything possible to make sure we were happy and satisfied with everything. They even custom ordered a veil for me. Their new store is beautiful and I definitely recommend looking for your dress here :) -
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Jennifer Sent on 07/20/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience! First day trying on dresses and bought the second dress I tried on!Wonderful experience! First day trying on dresses and bought the second dress I tried on! -
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Wendy Sent on 07/21/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Every single staff member at Evaline's Bridal has been professional, courteous, supportive, friendly and caring throughout the entire process of selecting my dress, to making payments, to choosing accessories and handling my fittings. It has been a fantastic experience. They have kept me posted on special events and bridal shows, and I have been able to follow them and interact with them on Pinterest and Facebook. I would highly recommend Evaline's Bridal to anyone who is getting married or needs a formal gown for prom or another event.Every single staff member at Evaline's Bridal has been professional, courteous, supportive, friendly and caring throughout the entire process of selecting my dress, to making payments, to choosing accessories and handling my fittings. It has been a fantastic experience. They have kept me posted on special events and bridal shows, and I have been able to follow them and interact with them on Pinterest and Facebook. I would highly recommend Evaline's Bridal to anyone who is getting married or needs a formal gown for prom or another event. -
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User1223654 Sent on 07/01/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff was extremely friendly and helpful! I am so glad I chose Evaline's Bridal! They were also very prompt in keeping us up to date while the bridesmaid dresses/tuxes were having alterations and being ordered. Their service and expertise truley made my wedding a day i'll never forget!!The staff was extremely friendly and helpful! I am so glad I chose Evaline's Bridal! They were also very prompt in keeping us up to date while the bridesmaid dresses/tuxes were having alterations and being ordered. Their service and expertise truley made my wedding a day i'll never forget!! -
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Ashley Sent on 07/03/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Choosing a dress from Evaline's was one of the best choices I made for my wedding! I walked in with an idea in my mind, but they had me try on something different and I loved it! First dress! My mother in law purchased her dress from here as well! They were great to work with when it came to alterations as well! Evaline's was great and I will go back any chance I get!Choosing a dress from Evaline's was one of the best choices I made for my wedding! I walked in with an idea in my mind, but they had me try on something different and I loved it! First dress! My mother in law purchased her dress from here as well! They were great to work with when it came to alterations as well! Evaline's was great and I will go back any chance I get! -
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Jessica Sent on 02/02/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had gone to many different bridal stores with a specific look in mind for my wedding dress. After trying on multiple dresses at many different stores, I could not find what I was looking for. I went to Evaline's and started working with Joy. I had tried on 2 dresses that I had picked out, but nothing had caught my interest. Joy offered to pick one after I told her what I was looking for and low and behold the one she picked was THE dress. I cant thank Joy and the staff enough for their help in finding me my dream dress. I can't wait to wear it on my wedding day!!I had gone to many different bridal stores with a specific look in mind for my wedding dress. After trying on multiple dresses at many different stores, I could not find what I was looking for. I went to Evaline's and started working with Joy. I had tried on 2 dresses that I had picked out, but nothing had caught my interest. Joy offered to pick one after I told her what I was looking for and low and behold the one she picked was THE dress. I cant thank Joy and the staff enough for their help in finding me my dream dress. I can't wait to wear it on my wedding day!! -
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User939385 Sent on 09/18/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding dress was absolutely perfect! Joy (who no longer works there) helped me find the best dress, veil, and headpiece to fit my style and personality. My groom, my family, and my friends could not tell me enough how beautiful they thought my dress and veil were. I felt like an "old world Italian princess." The alterations were also perfect - my dress fit like a glove!My wedding dress was absolutely perfect! Joy (who no longer works there) helped me find the best dress, veil, and headpiece to fit my style and personality. My groom, my family, and my friends could not tell me enough how beautiful they thought my dress and veil were. I felt like an "old world Italian princess." The alterations were also perfect - my dress fit like a glove! -
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Jade Sent on 02/21/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My entire bridal party went to Evaline's Bridal for our wedding. I was searching for a specific dress for my bridesmaids and Evaline's had it there. Lori and her staff helped me through the entire process from ordering to alterations. I called almost every week with questions because I was one of those brides who worried about everyhing....and they were always so nice and took care of me! They really cared about our wedding day and I was extremely happy with the quality of service and caring staff. No other shops in the area had the selection of gowns like Evaline's Bridal and I definitely reccomend it to all future brides!My entire bridal party went to Evaline's Bridal for our wedding. I was searching for a specific dress for my bridesmaids and Evaline's had it there. Lori and her staff helped me through the entire process from ordering to alterations. I called almost every week with questions because I was one of those brides who worried about everyhing....and they were always so nice and took care of me! They really cared about our wedding day and I was extremely happy with the quality of service and caring staff. No other shops in the area had the selection of gowns like Evaline's Bridal and I definitely reccomend it to all future brides! -
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Holly Sent on 07/18/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love working with the girls at Evaline's Bridal. Tiffany, Angie, Claudia, Ruthann, Chelsea, and Lori have all been a huge help to me, my mother, my bridesmaids, and everyone else involved in my wedding. I have been in three weddings, and each of the bridal parties have purchased their wedding dresses and bridemaids dresses at Evaline's. I have read some of the reviews on this site, and I have never had any of the problems as these people. The girls there told me that I had to make monthly payments and I always recieved letters if I didn't make a payment by the first of the month. For one of the weddings I was in, I went out of town for two weeks prior to the wedding. When I got back into town there was one week left until the wedding. All of my alterations were done very quickly and looked perfect. They girls were very helpful and worked around my schedule. I was just married and my dress as well as my bridesmaids dresses all looked perfect. I also had my wedding planned by the consultant that they recomended and she was fantastic. She took care of all of my problems and I was stress free on my wedding day. I am so pleased with all of the work that they have done for me. I would recomend Evaline's to everyone because all of the girls are so sweet and honest that when you go there it feels like you are around close friends. THANKS LADIES! I'll see you soon!!I love working with the girls at Evaline's Bridal. Tiffany, Angie, Claudia, Ruthann, Chelsea, and Lori have all been a huge help to me, my mother, my bridesmaids, and everyone else involved in my wedding. I have been in three weddings, and each of the bridal parties have purchased their wedding dresses and bridemaids dresses at Evaline's. I have read some of the reviews on this site, and I have never had any of the problems as these people. The girls there told me that I had to make monthly payments and I always recieved letters if I didn't make a payment by the first of the month. For one of the weddings I was in, I went out of town for two weeks prior to the wedding. When I got back into town there was one week left until the wedding. All of my alterations were done very quickly and looked perfect. They girls were very helpful and worked around my schedule. I was just married and my dress as well as my bridesmaids dresses all looked perfect. I also had my wedding planned by the consultant that they recomended and she was fantastic. She took care of all of my problems and I was stress free on my wedding day. I am so pleased with all of the work that they have done for me. I would recomend Evaline's to everyone because all of the girls are so sweet and honest that when you go there it feels like you are around close friends. THANKS LADIES! I'll see you soon!! -
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Betty S. Sent on 07/18/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had an awesome experience at Evaline's Bridal! I purchased my dress, my bridesmaids dresses, the tuxes, and the mother's dresses there. I was treated with respect and kindness, and no one that I saw in the store ever appeared to have a problem with the sales associates. The girls there were fantastic to work with, and they even helped me pick out the jewelery that I gave my Bridesmaids as their present. I also rented chair covers and sashes from there, and they looked perfect! There wasn't a winkle or piece of dirt on them. I was so impressed with the seervice that I received that I will surely recomend Evaline's to anyone I know that is getting married.I had an awesome experience at Evaline's Bridal! I purchased my dress, my bridesmaids dresses, the tuxes, and the mother's dresses there. I was treated with respect and kindness, and no one that I saw in the store ever appeared to have a problem with the sales associates. The girls there were fantastic to work with, and they even helped me pick out the jewelery that I gave my Bridesmaids as their present. I also rented chair covers and sashes from there, and they looked perfect! There wasn't a winkle or piece of dirt on them. I was so impressed with the seervice that I received that I will surely recomend Evaline's to anyone I know that is getting married. -
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Natasha Sent on 02/17/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I found my wedding gown at Evaline's, and I knew it was the one! I had looked a several places that had pressured me into buying their gowns, but when I walked into Evaline's, I felt no pressure at all. I actually went in after work one day just curious to see what I could find because I just started my wedding gown search, and to my surprise, I found my gown! Joy was absolutely wonderful, as well as Jade. They made me feel so special. It was a very positive experience. I also had my bridesmaids dresses ordered from them as well, which I was happy with so we would all get our dresses from the same store, and it made it much easier for my girls to go and get their measurements taken. I feel like the girls are family, and they are so wonderful. Although it can be stressful at times planning a wedding, the girls always make me feel comfortable and never like I'm a bother to them or a crazy bride!! :) :) Love them! Can't wait til my dress comes in May!I found my wedding gown at Evaline's, and I knew it was the one! I had looked a several places that had pressured me into buying their gowns, but when I walked into Evaline's, I felt no pressure at all. I actually went in after work one day just curious to see what I could find because I just started my wedding gown search, and to my surprise, I found my gown! Joy was absolutely wonderful, as well as Jade. They made me feel so special. It was a very positive experience. I also had my bridesmaids dresses ordered from them as well, which I was happy with so we would all get our dresses from the same store, and it made it much easier for my girls to go and get their measurements taken. I feel like the girls are family, and they are so wonderful. Although it can be stressful at times planning a wedding, the girls always make me feel comfortable and never like I'm a bother to them or a crazy bride!! :) :) Love them! Can't wait til my dress comes in May! -
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Cory Sent on 02/13/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Evalines's Bridal was fantastic! The staff was very helpful and courteous. They listened to what I wanted and even offered their own thoughts which was very helpful.
The alterations were perfect and I looked and felt so beautiful on my wedding day. I would highly recommend Evaline's to any bride.Evalines's Bridal was fantastic! The staff was very helpful and courteous. They listened to what I wanted and even offered their own thoughts which was very helpful.
The alterations were perfect and I looked and felt so beautiful on my wedding day. I would highly recommend Evaline's to any bride. -
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Linda Sent on 07/13/20134.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They worked with me as much as they could and did a great job.. I had a few problems and misunderstandings with the bustle and pick up date for my dress but everything worked outThey worked with me as much as they could and did a great job.. I had a few problems and misunderstandings with the bustle and pick up date for my dress but everything worked out -
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Mara Sent on 08/21/20174.2 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 2.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Evaline's carries so many gorgeous dresses at various prices. My dress was perfect. My only issue was with one saleswoman who made a few rude comments during my fittings. The woman who helped me pick my dress and most of the girls were incredibly friendly and helpful.Evaline's carries so many gorgeous dresses at various prices. My dress was perfect. My only issue was with one saleswoman who made a few rude comments during my fittings. The woman who helped me pick my dress and most of the girls were incredibly friendly and helpful. -
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Eva Sent on 02/03/20124 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were very flexible with my schedule as I lived out of town and had limited times that I could come to the store. My dress was totally remodeled, straight neckline to sweetheart, and turned out just how I imagined it.
My only problems with this store were that my bustle broke on the first dance so I had to hold my dress up all night :( and I was sold a broken tiara which they "glued" back together instead of exchanging it.
They were very flexible with my schedule as I lived out of town and had limited times that I could come to the store. My dress was totally remodeled, straight neckline to sweetheart, and turned out just how I imagined it.
My only problems with this store were that my bustle broke on the first dance so I had to hold my dress up all night :( and I was sold a broken tiara which they "glued" back together instead of exchanging it.
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Jessica Sent on 11/22/20104 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
If you're looking for unique dresses, this is a good place to go. I did have a couple of communication problems with the girls at first but when Lori realized I wasn't happy with my experience at her store, she contacted me and did everything she could to fix it. They really do a good job. I would just advise any bride to voice issues they have immediately and to stay on top of their order. Both my dress and my moms turned out beautiful and were altered to fit us perfectly. Also, they dyed my shoes red to match my bridesmaids dress and those turned out AWESOME. They couldn't have looked better.If you're looking for unique dresses, this is a good place to go. I did have a couple of communication problems with the girls at first but when Lori realized I wasn't happy with my experience at her store, she contacted me and did everything she could to fix it. They really do a good job. I would just advise any bride to voice issues they have immediately and to stay on top of their order. Both my dress and my moms turned out beautiful and were altered to fit us perfectly. Also, they dyed my shoes red to match my bridesmaids dress and those turned out AWESOME. They couldn't have looked better. -
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Ashley Sent on 10/19/20203.8 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
My dream dress but...
Evaline’s was super helpful with the entire bridal experience even though I found my dress very quickly (it was like the second one I tried on) but tall and/or plus size (I am both) brides be careful. My dress was ordered multiple sizes too big (I did not lose any weight or diet at all for my wedding) and even after altering it down it was still too big. I should have caught this at my final fitting appointment but I’m not an expert and trusted them when they said it fit well. I had a strapless dress and it kept sliding down through the entire day and I had to have my bridesmaids help me hike it back up numerous times. While walking down the aisle it slipped enough that I was no longer able to walk with the dress going in front of me and had to hand my bouquet to someone sitting in an aisle seat just so I could pick up my dress and walk forward. The entire night I was never able to just walk without picking my dress up with me and I was wearing converse so we know it wasn’t a shoe problem. Not being able to walk led to some serious comic relief and broke a lot of the tension. The entire ceremony was filled with laughs after the aisle fiasco, so I could be more upset but I was a laid back bride as it was but I know this would really bother a lot of people. Also they sewed on the sash that I picked but very loosely and only in the front so it kept riding up in the back and wouldn’t stay in place which was a bit frustrating. Again, stunning dress and very helpful staff but I would be a lot happier if I hadn’t had these issues on my wedding day.
Also lots of “hidden” fees. I’m sure this is across the board in bridal salons but the price on the tag is nowhere near what you actually spend and I wish I had known that. One fee for being tall, another for being plus size, another for an appointment for measurements just because you’re tall and plus size, alterations to fix your tall and plus size dress, 250 to add a bustle etc. I believe my dress was originally around 1300 but after all the add-on fees I ended up spending just over 2700 total.Evaline’s was super helpful with the entire bridal experience even though I found my dress very quickly (it was like the second one I tried on) but tall and/or plus size (I am both) brides be careful. My dress was ordered multiple sizes too big (I did not lose any weight or diet at all for my wedding) and even after altering it down it was still too big. I should have caught this at my final fitting appointment but I’m not an expert and trusted them when they said it fit well. I had a strapless dress and it kept sliding down through the entire day and I had to have my bridesmaids help me hike it back up numerous times. While walking down the aisle it slipped enough that I was no longer able to walk with the dress going in front of me and had to hand my bouquet to someone sitting in an aisle seat just so I could pick up my dress and walk forward. The entire night I was never able to just walk without picking my dress up with me and I was wearing converse so we know it wasn’t a shoe problem. Not being able to walk led to some serious comic relief and broke a lot of the tension. The entire ceremony was filled with laughs after the aisle fiasco, so I could be more upset but I was a laid back bride as it was but I know this would really bother a lot of people. Also they sewed on the sash that I picked but very loosely and only in the front so it kept riding up in the back and wouldn’t stay in place which was a bit frustrating. Again, stunning dress and very helpful staff but I would be a lot happier if I hadn’t had these issues on my wedding day.
Also lots of “hidden” fees. I’m sure this is across the board in bridal salons but the price on the tag is nowhere near what you actually spend and I wish I had known that. One fee for being tall, another for being plus size, another for an appointment for measurements just because you’re tall and plus size, alterations to fix your tall and plus size dress, 250 to add a bustle etc. I believe my dress was originally around 1300 but after all the add-on fees I ended up spending just over 2700 total.-
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+4 photos
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Quality of service
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Melissa Sent on 10/17/20123.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
I got a great deal on the dress and the lady who helped me throughout that process was so helpful. The fitting process was quick, though the fact that my dress fit me almost perfectly added to the process being so efficent.I got a great deal on the dress and the lady who helped me throughout that process was so helpful. The fitting process was quick, though the fact that my dress fit me almost perfectly added to the process being so efficent. -
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Jenna Sent on 06/26/20173.6 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Evaline’s is the second bridal salon I stopped at, and where I found my dream wedding dress! I was very lucky to have an old friend from high school serve as my consultant and had a very personalized experience because of this. Haylee ended up picking my gown for me, urging me to go out on a limb and try a gown I didn’t like on the hanger. Of course, this was The Dress! Afterwards, we celebrated with champagne and a photo with Evaline’s “Say Yes” sign. I liked that Evaline’s had a payment plan, and allowed me “visiting rights” to my gown, especially since I bought it a year and a half before our wedding. It was very helpful to be able to take accessories in to match the gown, instead of relying on photos. The alterations team was incredible, and very reasonably priced. The major issue I had with Evaline’s is that the owner, Lori was very pushy on upselling. She tried to sell me a veil during one of my fittings just a few weeks before my wedding, even though I had a veil on my head! Some of her younger staff members weren’t very informed on certain processes within the salon, so I often found myself waiting on hold or in the shop when my personal bridal consultant wasn’t available. Often, my appointments started upwards of 20 minutes (and once almost an hour!) late. If not for working with Haylee, this shop would be receiving a lower rating, but she truly made the experience of finding my perfect dress a beautiful memory that I’ll treasure for years to come.Evaline’s is the second bridal salon I stopped at, and where I found my dream wedding dress! I was very lucky to have an old friend from high school serve as my consultant and had a very personalized experience because of this. Haylee ended up picking my gown for me, urging me to go out on a limb and try a gown I didn’t like on the hanger. Of course, this was The Dress! Afterwards, we celebrated with champagne and a photo with Evaline’s “Say Yes” sign. I liked that Evaline’s had a payment plan, and allowed me “visiting rights” to my gown, especially since I bought it a year and a half before our wedding. It was very helpful to be able to take accessories in to match the gown, instead of relying on photos. The alterations team was incredible, and very reasonably priced. The major issue I had with Evaline’s is that the owner, Lori was very pushy on upselling. She tried to sell me a veil during one of my fittings just a few weeks before my wedding, even though I had a veil on my head! Some of her younger staff members weren’t very informed on certain processes within the salon, so I often found myself waiting on hold or in the shop when my personal bridal consultant wasn’t available. Often, my appointments started upwards of 20 minutes (and once almost an hour!) late. If not for working with Haylee, this shop would be receiving a lower rating, but she truly made the experience of finding my perfect dress a beautiful memory that I’ll treasure for years to come. -
Quality of service
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User2316323 Sent on 09/14/20152.3 out of 5 rating
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Quality of service 1.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 0.0 out of 5 rating
I loved the dress that I purchased, but I wasn't impressed with the service. I had to pick out all of my own dresses, with little help from the attendant and I was told multiple things from different employees during the buying process. The dress had multiple stains on it when I picked it up because it was on the storeroom floor, although I was told it would be cleaned before pick up.I loved the dress that I purchased, but I wasn't impressed with the service. I had to pick out all of my own dresses, with little help from the attendant and I was told multiple things from different employees during the buying process. The dress had multiple stains on it when I picked it up because it was on the storeroom floor, although I was told it would be cleaned before pick up. -
Quality of service