Factory21 Reviews
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Reviews
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5.0 Fantastic
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12 Reviews
100% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
12
![WeddingWire Couples' Choice Awards 2019 Winner](https://www.weddingwire.com/assets/img/badges/2019-en_US.png)
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Featured
User3672041 Sent on 10/14/20185 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The quality of these cups is great and our guests continue to use them 5 years later! I will continue to purchase from Factory 21 again and again. The owners really go out of their way to make sure you get exactly what you need!The quality of these cups is great and our guests continue to use them 5 years later! I will continue to purchase from Factory 21 again and again. The owners really go out of their way to make sure you get exactly what you need! -
Quality of service
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Janae Sent on 05/08/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Shot glasses
They were a big hit!! I couldn't ask for anything betterThey were a big hit!! I couldn't ask for anything better -
Quality of service
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Shanea A. Sent on 10/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My shot glasses are super nice. They arrived very fast. I'm so excited to give them to my wedding guests!!My shot glasses are super nice. They arrived very fast. I'm so excited to give them to my wedding guests!! -
Quality of service
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April Sent on 11/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fast and Professional
My order arrived quickly and in great condition. I purchased shot glasses as one of my wedding favors. I will definitely use factory 21 in the future.My order arrived quickly and in great condition. I purchased shot glasses as one of my wedding favors. I will definitely use factory 21 in the future. -
Quality of service
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Vicki Sent on 10/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered coasters for my daughters upcoming wedding. They are perfect and exactly what we wanted!!I ordered coasters for my daughters upcoming wedding. They are perfect and exactly what we wanted!! -
Quality of service
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Dawn Sent on 10/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great communication and super fast shipping. I requested something custom and had a proof to me within the hour. Reasonable priced and packed & shipped professionally. They came out perfect!Great communication and super fast shipping. I requested something custom and had a proof to me within the hour. Reasonable priced and packed & shipped professionally. They came out perfect! -
Quality of service
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Shannon Sent on 09/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love my shot glasses and my guest are going to too! Amanda worked with me to customize my order without any issues. She created an individual invoice to meet my specific needs!I love my shot glasses and my guest are going to too! Amanda worked with me to customize my order without any issues. She created an individual invoice to meet my specific needs! -
Quality of service
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Danielle Sent on 08/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Factory 21 did an awesome job on my wedding favors . Love them and I recommend this site and there service in the near future. Thank you again for making my soon to be wedding easierFactory 21 did an awesome job on my wedding favors . Love them and I recommend this site and there service in the near future. Thank you again for making my soon to be wedding easier -
Quality of service
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Beth Sent on 08/24/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service and product! I ordered these somewhat later, b/c I had to wait until I had a final guest count. I was a little worried they wouldn't arrive on time. The vendor assured me that they would arrive on time and they arrived even faster that quoted. I ordered them on 8/12 and they arrived on 8/23. Super responsive, super fast shipping, and the shot glasses are so cute! I am so excited to use them for my wedding. Thanks again - couldn't have asked for a more perfect transaction. I am one happy bride-to-be!Excellent service and product! I ordered these somewhat later, b/c I had to wait until I had a final guest count. I was a little worried they wouldn't arrive on time. The vendor assured me that they would arrive on time and they arrived even faster that quoted. I ordered them on 8/12 and they arrived on 8/23. Super responsive, super fast shipping, and the shot glasses are so cute! I am so excited to use them for my wedding. Thanks again - couldn't have asked for a more perfect transaction. I am one happy bride-to-be! -
Quality of service
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User3112585 Sent on 06/30/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love my shot glasses !!!!!!!!!!!' Can't wait to give them out too myyy FAMILY!! THANK YOU !!Love my shot glasses !!!!!!!!!!!' Can't wait to give them out too myyy FAMILY!! THANK YOU !! -
Quality of service
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Brandy Sent on 10/05/20184.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
I ordered Shot glasses and they were perfect. Sophia was great with responding to me about questions about my order and delivery was above and beyond on time. Excellent Service and Excellent Product Quality.I ordered Shot glasses and they were perfect. Sophia was great with responding to me about questions about my order and delivery was above and beyond on time. Excellent Service and Excellent Product Quality. -
Quality of service
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Shaelyn H. Sent on 09/21/20224.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Not Perfect, but Still a Great Wedding Favor
We loved the shot glasses, and they were a big hit! As what is said in the disclaimer, they are not all absolutely perfect. However, still really nice. Also, they were shipped to us really fast (although shipped within the same state). One did come to us chipped, but that may have been on the shipping end, not Factory 21.We loved the shot glasses, and they were a big hit! As what is said in the disclaimer, they are not all absolutely perfect. However, still really nice. Also, they were shipped to us really fast (although shipped within the same state). One did come to us chipped, but that may have been on the shipping end, not Factory 21. -
Quality of service
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