Fairmont Copley Plaza Reviews

We recently got married at the Fairmont Copley Plaza, and there are not enough positive words to describe how happy I am with Alice and the whole Fairmont Copley team. From beginning to end, Alice was a pleasure to work with and she made sure our big day went perfectly. Alice has been doing this a while and definitely knows her stuff. And to top it all off, the venue is a beautiful Boston staple. All in all, I'm very happy with how my wedding went. :)

The Fairmont Copley Plaza Hotel exceeded all our expectations as our chosen wedding venue. From our first interaction, the sense of royalty and distinction was palpable. A special commendation goes to our coordinator, Ashley, for her tireless efforts and meticulous attention to detail. Event Operations Managers Allie Ferrick & Alex Ferraro were instrumental in ensuring that every aspect of our event was executed flawlessly, and their professionalism was evident in every interaction. And then there’s Rijkard A. from the culinary team. Not only did he share our excitement for our big day, but he also went the extra mile to make it memorable. His passion was evident when he prepared Griot, a cherished delicacy from Haiti, especially for us. This thoughtful gesture touched our hearts deeply and added a unique and personal flavor to our celebration. Every member of the staff played a role in making our wedding magical. Their consistent hospitality and commitment to excellence ensured that from the moment we booked our venue till the day after our wedding, every memory was crafted with love and care. To any couple searching for a venue that will treat your special day as their own, we wholeheartedly recommend the Fairmont Copley Plaza Hotel. They don’t just deliver; they astonish.

We had an unbelievable experience from day one. The tasting was private and luxurious and everything we asked for they delivered. Working with Ashley and Jessica was a dream! They customized every aspect of the day while making suggestions and guiding us through the process. The timeline flowed perfectly and the guests were beyond impressed by everything. There is no other venue I would look at to book a wedding or an event!

My husband and I had our wedding at Fairmont Copley Plaza in September 2023, and as we expected, it was the perfect venue for our special day. We had our ceremony and reception in their Oval Room and our cocktail hour in the Venetian Room. We, and our guests, loved the timeless and elegant atmosphere of both rooms, and took advantage of the stunning lobby at Fairmont as well. The plated dinner selection at Fairmont is truly exceptional; you can tell they take much pride in the quality and presentation of their food. Additionally, they took great care in accommodating all of our guests' dietary restrictions and allergies.
My husband and I worked with the event manager/wedding specialist Alice Fay throughout the year leading up to our wedding. We were so impressed by the years of experience she has in the wedding industry and the love and care she puts into the wedding details. We had a lovely meeting at OAK Long Bar + Kitchen to finalize details. It was so helpful bouncing ideas off of Alice, getting her professional opinions on everything from food choices and reception timelines, all the way to lighting and the type of escort cards to choose.
We also worked with services manager, Jessica Cooper, who helped tremendously with our room blocks and wedding suite accommodation. Jessica was incredibly responsive and was able to give us tours of one bedroom suites and guest rooms at Fairmont so we could appropriately prepare for our wedding weekend.
My husband and I are so happy we had our wedding at Fairmont Copley Plaza. The service, food, atmosphere, and professionalism exceeded our expectations and we would definitely recommend!

10/10!!! Getting married at the Fairmont was a dream come true. We had a true fairytale wedding. They exceeded our expectations.

The venue speaks for itself in its beauty and elegant/romantic vibe, but the special touches the venue and vendors provided made it so magical. The service was truly top notch. Respectable and friendly staff that gave us a fine dining experience. The food was outstanding and when you cater a large event you don’t always expect food and service to exceed expectations, but every guest ranted about both!

Alice was our event coordinator and she was truly the best. So easy to work with, lots of experience, and made our day so special by delivering all the things we asked for and more.

From the moment you are outside the venue and get greeted by staff and valet at front door, to the comfortable hotel stay with friendly staff, the OAK bar for lounging, and each and every section of this hotel is true beauty and elegance with the most welcoming and beautiful experience. Everyone was outstanding and easy to work with. I already want to plan another event there!! We visit the OAK bar frequently just to be back in that atmosphere. I can’t speak enough about this place !!!

We had our ceremony and reception in the Grand Ballroom of the Fairmont Copley, and we could not have been happier with choosing the Fairmont as our beautiful venue. The staff is top-notch, executed every detail flawlessly, and really know what they're doing (Alex Ferraro and Nat Avendano were our Event Operations Managers). Ashley Kirouac was our event coordinator from our first venue visit to the big day, and she did an amazing job answering all of our little questions, keeping track of changes and updates, and being extremely responsive throughout the planning process. We could not have been more grateful to work with her! Our guests raved about the food and the service - they were great with food allergies as well as with serving everyone very quickly. Another huge unexpected benefit of this venue was that we were able to go until 12:30am, which meant that we didn't need to specifically coordinate after-party festivities. Thank you again to the Fairmont for making our day so special!

I cannot say enough wonderful things about the Fairmont Copley Plaza. From the moment we toured the venue, to the wedding day itself, everything was absolutely perfect. Ashley made my husband and I, as well as our families, feel incredibly special throughout the whole process. She is not only professional, but also friendly, welcoming, and extremely thorough. She made sure to go above and beyond to answer my questions and accommodate our requests, and I was extremely confident that everything would be perfect on the day, and it absolutely was.

The venue itself was more than we ever could have imagined. The hotel is so beautiful on the inside and out, and it offers so many photo opportunities in the lobby, hallways and staircases. The room I got ready in provided more than enough space for me and my wedding party to get ready. Again, Ashley was more than accommodating the morning of, and made sure I had everything that I needed. Our cocktail hour was in the Venetian Room, which was amazing, and we still talk about the hors d'oeuvres to this day. Our reception was in the Oval room, and it could not have been more beautiful. We loved the 1920’s feel to the room, with the high ceilings and huge, historical windows. The room had more than enough space for all of our guests to dine and dance comfortably. The food, from the appetizers to dessert was delicious, and the staff was all prompt and professional while serving our meals.

Overall, the entire experience, from wedding planning to the after party, exceeded my expectations. It truly was the most amazing day of our lives, and I cannot recommend getting married at the Fairmont Copley Plaza more! Thank you Ashley for everything!

Our daughter recently had her wedding reception at the Fairmont Copley Plaza in Boston.
The day was a fairy tale wedding in every way imaginable!

This is only possible when you have the best of the best by your side and top-notch resources available.
That is when we met Alice Fay, Wedding Event Coordinator. It was love at first sight! She was so friendly, kind and
genuinely happy for all of us. It seemed too easy....too perfect... Well, I have to say to anyone reading this if you are
looking for a smooth sailing wedding process please look no further! Alice Fay was made for this! She is the REAL deal.
Never have I met anyone who wants to please a client more. Alice has quite the schedule....She has more than one wedding
at times every week but yet made us feel like our wedding was the only one happening. Her level of care and concern is truly
remarkable. I couldn't believe that emails and phone calls were returned within an hour or less and it was like that for the entire
ten month planning process. When we would meet in person, she made it fun and personal and truly made us feel like family.

After explaining the vision we had for this wedding, she suggested a list of vendors and resources that were the best of the
best in the business. They had one goal....to please in every way possible. I have learned over the years, that despite people
being good at what they do, sometimes they do not have an approachable way about them. The wonderful people we worked with did not disappoint. They were always available to brainstorm and meet in the space to get everything perfect. They succeeded.

During the wedding Alice was AMAZING! She was on top of everything (yet in the background) and was so kind to our family and made sure all was going well. She truly doesn't miss a beat! Even the night before and morning of the wedding she was checking in with us making sure we had everything we needed. All the personal touches and loving texts as the wedding approached were over the top! That is why I had to write this review. She deserves this and a lot more. My daughter not only got the wedding of her dreams....we got ALICE as well.... A friend for life

We recently got married at the Fairmont Copley and it was absolute perfection thanks to both Ashley Kirouac, Allie Ferrick & the entire staff. The place is stunning, drinks were amazing, and the food was just so delicious and well made. 10/10 recommend!!!

The Fairmont Copley Plaza was truly a dream wedding venue! From our first encounter with Alice Fay, Head Event Coordinator, to the day of the wedding, everything was truly perfect. Alice was extremely responsive via email and phone, and the Fairmont was super flexible with all of our asks and needs. Alice made the daunting wedding process feel seamless and was always able to answer my questions with ease.

The tasting experience was incredible and included choice of wine as well as 3x starters, and 2x options each of meat, fish, and vegetarian to try. They were also super helpful with tips and tricks on what to do with folks with allergies and could even create dishes for you if there was something that you really wanted that wasn't on the menu.

Alice worked seamlessly with our other vendors such as the band and photo booth to ensure they had everything they needed on the night of so that things could run smoothly. She truly has seen it all and the amount of tips and tricks that were shared were priceless.

From the day we got there before the wedding, I felt truly like royalty. All the staff was so nice and accommodating. The food came out quickly and was extremely delicious - not like normal wedding food that is usually only ok - we really felt like we were eating at a high end restaurant.

The night of the wedding they also had a suite prepared for us with champagne and chocolate covered strawberries - truly no detail was missed! I could not recommend this venue more if you are thinking about it for your wedding or next event. It was literally a dream come true!

We had a hotel block and three events (rehearsal dinner, cocktail party and brunch) at the Fairmont in September. We worked with Lauren, who was incredibly responsive throughout the planning process. She provided all the information we asked for, answered all questions and her expertise really made for memorable events and a great weekend. Guests raved about the food and accommodations. The location is great for out-of-town guests, close to the airport and lots to do within walking distance. Highly recommended.

We were so happy with our recent wedding at the Fairmont Copley. We worked with Alice, and I can’t say enough positive things about her. From our first meeting, I could tell she knew weddings and the venue inside and out, and she was so helpful throughout the whole process. When we had a decision to make, her suggestions were so spot-on, that after a while we just started going with her advice. This saved us a lot of time/stress with some of the the details you inevitable end up sweating toward the end. The room was beautiful, the team working at the event was very attentive, and the whole evening was wonderful.

We had a 4-day Indian wedding in Boston, which culminated at the Fairmont Copley Plaza for our wedding ceremony and reception. Simply put, our experience at the Fairmont was elegant, beautiful, and breathtaking - we loved every second of it, from planning to the the actual event, almost entirely because Alice Fay (Fairmont's Event Manager-Wedding Specialist) is just truly *exceptional* There are a few reasons we loved working with the Fairmont (and Alice!). First, the venue is incredibly elegant and stunning, from the hallways, to the main hall of the hotel, to the Grand Ballroom. We held our Baraat, when the Indian groom rides to the front of a venue on a horse, surrounded by friends and music, outside the hotel in the heart of Copley Square - it felt like a Bollywood scene with lots of energy and dancing. Our wedding ceremony (and later in the night, reception) was in the Grand Ballroom, and the cocktail hour in between in the Oval and Venetian rooms. Every single moment of the night felt magical. Second, the Fairmont chefs are amazing, but our family also strongly preferred having Indian cuisine as part of the reception. Fortunately, the Fairmont allows 2 exclusive caterers to work at their venue (Masala Art for Indian cuisine and another vendor for Kosher)... which is a stark contrast to most venues in Boston, which only offer a single (their own) catering service. Guests are STILL raving about how delicious our Indian dinner was - and the impeccable white glove serving of dinner by the Fairmont staff (we wanted several main dishes to be served to each guest, rather than a plated meal or buffet). The service was elegant, classy, and efficient. In addition, the hors d'oeuvres, dessert stations, and after party food items were made by the Fairmont's chefs, and just amazingly delicious and beautiful. Third, our wedding was large and elements of it, quite complicated (!), but everything went so seamlessly because of Alice! Alice is incredibly responsive, detail-oriented and meticulous - we knew we were in great hands from the moment we started planning our event with her. Alice is also extremely thoughtful - we felt extremely well cared for throughout the planning process and on the night of our wedding. In short, our night was exceptional and magical, in large part because of how invested Alice was in make sure everything went perfectly. We are eternally grateful to the Fairmont, Alice Fay, and all the staff for a truly grand, elegant, and beautiful experience that we will never forget!"

Recently had my wedding at the Fairmont. It was absolutely a wonderful, memorable wedding. The pandemic had us postpone it a couple of times but was totally worth it. The food was fantastic and the Oval Room in which we used was gorgeous. All the servers were professional. We added on churros to our wedding as dessert, and the guests loved it. We got so many compliments to our wedding. I highly recommend the Fairmont!! Plus, Alice Fay (the wedding specialist) is fantastic to work with.

Our wedding was simply amazing! My wife and I were more than impressed with the entire team at the Fairmont. The coordination was flawless and the venue was beautiful! I highly recommend the Fairmont to anyone looking to book a Boston, MA wedding.

If you're looking to have your wedding in one of the most beautiful and elegant spots in Boston, the Fairmont Copley Plaza is it. I cannot tell you how many of my guests have told me that it was the most beautiful wedding they have ever been to. They also raved about the food, which was absolutely delicious. Alice was our coordinator and I cannot speak more highly of her. She really knows her stuff and it was a huge help to have her there handling all the details of the day. We had to postpone our wedding a year due to COVID, and it was so easy to work with Alice and the Fairmont to move everything to the new 2021 date. Through countless emails and phone calls over the past 2.5 years she was such a positive and helpful person to have on my team. The whole experience was well worth it and I would highly recommend!

I'm a Boston wedding photographer, and I wanted to write a review here so that all future couples can know how amazing the wedding coordination team is at the Fairmont Copley. I've worked dozens and dozens of weddings here, and I've loved how accommodating and kind the whole Fairmont Copley team is. Special shoutout to Ashley, because she literally is the prime example of what professionalism looks like!!

I cannot emphasize enough how absolutely incredible the team at Fairmont Copley Plaza is!! We were married at this venue on 9/25/21 and I could not have imagined a more perfect wedding. Our wedding coordinator, Alice was amazing to work with! She is very thorough, so kind and makes you feel excited about the whole process from start to finish. Wedding planning is stressful enough! Alice truly takes care of everything and makes you feel as if you do not need to worry about a thing since you are in such good hands! Even our food tasting was perfectly executed with a private room and full plated dinners to see how each dinner would be served. The food is absolutely incredible - Chef Khan does wonders in the kitchen and is extremely talented! All of our guests were blown away by their meals as well as the hors d'oeuvres and display stations for our cocktail hour. It was a magical night that we will never forget all thanks to the Fairmont Copley team and their incredible staff!!

Where do i begin! We booked the Fairmont for our wedding on August 28th 2021 and it was by far the best decision we ever made. Even in the midsts of a pandemic the event coordinator Alice was beyond spectacular! She always kept us informed and not only helped us through the whole process from start to finish but went above and beyond to make sure our day was perfect! The wedding with out a doubt went off without a hitch. It was such an amazing day we will never ever forget it. We have had so many people tell us that ours was the nicest wedding they have ever been to and we couldn't agree more. We both wish we could relive this day over and over again. We can't thank the staff and most importantly Alice enough for all their hard work and for making our fairly tale wedding come to life! We hope to spend many anniversaries at the Oak Room and Fairmont's to come! THANK YOU THANK YOU THANK YOU from the bottom of our hearts!

Love,
The Gormleys

I can’t imagine having my wedding anywhere other than the Fairmont Copley Plaza!! Everything from start to finish in the wedding planning process was seamless thanks to the help of our FABULOUS wedding coordinator Ashley. She took all of the stress off our plate and was extremely thorough with every detail. The Fairmont itself is absolutely stunning. Our photos couldn’t be more beautiful thanks to their gorgeous lobby and ballrooms. The food was top notch, our guests are still raving about it!! You can tell when you have your wedding at the Fairmont that they are experts and truly care about their work. I wish I could relive our wedding over and over again because it was perfect!! If you are thinking of having your wedding here JUST DO IT!!!!

I would give Ashley and all the staff at Fairmont 20 stars if I could! We secured our date in March of 2020 just as the the world shut down due to COVID - after our tour with Ashley, we knew we had to have our reception there. My wedding was on May 1, 2021 - although the size of our wedding was reduced by about 50% due to the pandemic, my husband and I both agree that the day was absolutely perfect and that is largely due to all of Ashley's hard work! Planning a wedding during a pandemic was very difficult and stressful, and I can't even imagine what the process would be like to navigate as a vendor. Ashley did it with ease and still made everything feel special (and fun!) with all the unknown factors throughout the planning process. She was extremely patient the whole way through and always made time to speak with me over the phone whenever I asked and followed up with answers to concerns promptly. Every detail was attended to on the big day and the food was delicious! If you're considering Fairmont Copley for your wedding venue, my advice to you is DO IT! I looked at several other Boston venues, and there really isn't another that compares. The Fairmont is so rich in history and the photo opportunities are unmatched. I look at my wedding photos at least weekly. You are 100% sure to have a beautiful and memorable wedding day here!!

The Fairmont, and especially our coordinator Ashley Kirouac, were wonderful to work with! We had a slightly non-traditional plan for our wedding, wanting to have a minimony with a big party following and the Fairmont was so accommodating, creating a custom experience for us and our guests. Dinner was exceptional and the team went above and beyond with our dessert buffet. All of our vendors had a seamless experience working with the Fairmont. We highly recommend the Fairmont Copley!

Our wedding at the Fairmont Copley was absolutely amazing. We used the St. James Room, Venetian & Oval Room, and the Grand Ballroom for the entire weekend. The actual venue can speak for itself as it's breathtaking but Alice Fay was hands down the best woman and coordinator of the weekend. She made sure everything was perfect and that every detail was captured. She is always so prompt with email responses and always makes you feel so special. We had multiple people tell us how amazing the plated dinner was and saying that it was the best plated chicken they have ever had at a wedding. If I could do it all over again, I wouldn't change anything. The Fairmont was definitely the best decision. The food, service and the rooms were fabulous and made our wedding weekend perfect.

We had our wedding here this past weekend and it was OUTSTANDING! Alice Fay did the most amazing job helping us coordinate everything. I couldnt be happier with how everything went. The food, the service, the rooms, the atmosphere. Everyone was absolutely blown away. You should absolutely have your wedding here if you are considering it. You will look back on your pictures and see the most timeless venue. A+ service. No one has ever seen anything quite like it. It is a bang for your buck. You will absolutely be blown away. Thank you to Alice Fay and the rest of the Fairmont staff for giving us the most spectactular wedding!!!!! You all made our day so special for us and every single one of our guests.