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Quality of service
2.0 out of 5 rating
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Average response time
3.5 out of 5 rating
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Professionalism
3.5 out of 5 rating
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Value
3.0 out of 5 rating
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Flexibility
3.0 out of 5 rating
Faith's Flowers came highly recommended and I was very excited after our first meeting. I was pleased with the direction we were going in (simple, but elegant). I thought that this was my "worry free" vendor of the day leading up to my wedding. However, I was a bit disappointed on the actual day - several of the details we had discussed were missing - such as greenery around the vases of flowers and cake, white lights instead of gold inside the vases. The vases of flowers just sat on the tables; when we were at the shop making decisions where I was shown an actual example we had decided on greenery at the base and gold lit bottoms. Also - the cake table was missing everything we had discussed. It was a small cake (only for 100 people) so I had discussed having flowers/ greenery around it to help it seem bigger. Instead I had a tiny cake just sitting on a huge white table. Luckily my photographer worked some magic so the pictures didn't capture how sad it really looked. the thing that really got me is that the price had increased for the "extras" that ended up never happening.
Faith's Flowers came highly recommended and I was very excited after our first meeting. I was pleased with the direction we were going in (simple, but elegant). I thought that this was my "worry free" vendor of the day leading up to my wedding. However, I was a bit disappointed on the actual day - several of the details we had discussed were missing - such as greenery around the vases of flowers and cake, white lights instead of gold inside the vases. The vases of flowers just sat on the tables; when we were at the shop making decisions where I was shown an actual example we had decided on greenery at the base and gold lit bottoms. Also - the cake table was missing everything we had discussed. It was a small cake (only for 100 people) so I had discussed having flowers/ greenery around it to help it seem bigger. Instead I had a tiny cake just sitting on a huge white table. Luckily my photographer worked some magic so the pictures didn't capture how sad it really looked. the thing that really got me is that the price had increased for the "extras" that ended up never happening.