Fire & Brilliance Reviews
Reviews
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![Lisa]()
Lisa Sent on 06/23/2024Absolutely love my new diamond engagement ring from Fire & Brilliance!!!
This was my 2nd time using the team at Fire & Brilliance. I first used them for my custom engagement ring in 2018 and had a Moissanite set as my center stone. It was always our plan to upgrade my Moissanite stone to a diamond some day. For my 10 year wedding anniversary we decided to do just that. Marisa was amazing in helping me choose the right size diamond to be mounted on my current custom engagement ring. She answered all my questions and concerns about lab diamonds. I can not stop staring at new diamond.
Process was super easy from start to finish with shipping, inspection and shipping back to me. All in all about 2... -
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![Lamella]()
Lamella Sent on 10/14/202310/10 Would Buy Again
My husband & I used Fire & Brilliance to design my custom engagement ring & wedding band. Wesley was a great help & answered all our questions in a timely manner. He was even able to work with our timeline & budget. When I finally saw the rings, they came out even better than I expected! I am so pleased with the quality of service & craftsmanship, I will definitely use Fire & Brilliance again! -
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![Emma]()
Emma Sent on 10/03/2023The best experience!
Fire and Brilliance has been by far the best jewelry company to work with. They are professional and answer all questions in a timely manner. They make beautiful quality pieces and always make sure your are happy. -
![Donna]()
Donna Sent on 04/14/2023IT is beautiful!
I lost the stone in my old ring and ordered a new stone from you. I had it reset into my old ring and I love it more than the original stone. The new ring is beautiful and everyone that has seen it comments on its beauty. I have been married for 25 years, and although I am sorry that I lost the original stone, I am extremely satisfied, with the way the new ring looks. Thank you!! -
![Taylor]()
Taylor Sent on 07/26/2022The best company ever!
THE BEST! Want a gorgeous ring, the best customer service, and not spend a fortune? It's Fire and Brilliance! They offer amazing educational videos on their YouTube. After my original e-ring broke, F&B helped me find my dream ring at a lower price than fixing the original ring. Everything feels custom, and they make you feel VIP. I love, love, love them. -
![Peter]()
Peter Sent on 06/25/2022Awesome experience
Great communication and great value for their product. -
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![Emily]()
Emily Sent on 05/31/2022Stunning wedding set from F&B
Both of my rings are from F&B and they are just incredible. I’ve had my engagement ring for 3 years and it has held up beautifully. They created a custom matching contour band for me for my wedding after the initial engagement ring purchase and it is just perfect. Their customer service is top notch and I’ve sent my ring for cleaning twice - no issues and it came back sparkling! Thank you Fire & Brilliance! -
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![Michael]()
Michael Sent on 05/21/2022Beautiful engagement ring
I loved the quality/craftsmanship of the ring ordered from fire and brilliance! The customer support is responsive in a quick manor and the services offered are excellent. Im so glad i went with this seller! -
![Quang]()
Quang Sent on 10/14/2020Quick Service. Great Service!
F&B was very easy to work with. I told them what I was looking for. We went back and forth with renders until it was perfect. They made the experience very easy and quick! -
![Michelle]()
Michelle Sent on 09/09/2020Absolutely amazing!
Great communication to ensure you’re getting the ring of your dreams! I received my ring and was just absolutely stunned at how beautiful it was! It was even more gorgeous in person than I could’ve ever imagined! -
![Catherine]()
Catherine Sent on 08/14/202012x6 DEF Marquise Moissanite
Absolutely wonderful experience working with F&B! My ring is gorgeous and everything I was hoping for! Beautiful work, everything is straight and shiny, the stone is clear without looking like glass as well! I’ve never seen sparkle like this before. -
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![rctao]()
Cassidy Sent on 07/10/2020Gorgeous Custom Ring
I designed and ordered a beautiful lab-created diamond custom ring for my girlfriend after receiving some ideas of what she likes and a recommendation for Fire and Brilliance rings. Customer service was excellent and the design process was smooth. They were very accommodating in adding an engraving a little later in the process. We also received a pair of Moissanite earrings with the purchase, which complement her ring perfectly. Needless to say, she said yes :) She loves the design and the quality of the ring, and received many compliments so far. Overall, I would recommend Fire and Brilliance for their gorgeous products, and great work and service! -
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![GIE]()
Gie H. Sent on 02/03/2020Gorgeous and reasonable
I purchased a lab grown diamond and it is perfect. My jeweler agreed that it is a high quality stone and that it was a very reasonable price. This company ships quickly and returns are easy if you need it. I ordered 2 stones and returned one. I highly recommend. -
![Jeanette]()
Jeanette Sent on 01/01/2020The highest quality product in the most detail-oriented creations.
Fire & Brilliance offers an outstanding product. Their designs are unique and exquisite. My engagement ring and wedding band are so beautiful that there is nothing I would change about the set. Recently, we purchased an approximately 10 DEW platinum tennis bracelet and it is gorgeous. The team of designers, production technicians, and jewelers are out of this world. Customer service personnel are super responsive and knowledgeable. We have received much happiness through working with Fire & Brilliance, and are looking forward to developing more awe by discovering new creations from the good people at Fire & Brilliance. They care - and that is very important in life. We feel love and truth from Fire & Brilliance through the kind people and the beautiful jewelry they design and produce. -
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![Elle]()
Elle Sent on 12/31/2019Exceeds Expectations, Gorgeous Stone
Diamonds are so much hype, and the moissanites from F&B are so gorgeous at a fraction of the price. It has a beautiful sparkle, and lives up to the 🔥🔥🔥 in their name. We put the money that typically would have gone to an engagement ring toward a down payment of a house instead, and I couldn’t be happier with my ring! -
![James]()
James Sent on 12/10/2019Amazing Custom Rings!!!!
Marisa at F&B helped me through the process of custom designing and manufacturing custom engagement rings for my partner and myself. Literally, everything about the process was incredible. She was helpful, supportive, responsive and generally made me feel like our rings were important to her. I would recommend them to anyone! -
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![Melissa]()
Melissa Sent on 04/25/2019I have a perfect custom ring!!
I really wanted a Charles & Colvard Forever One moissanite, and we found F&B as an authorized retailer. I had a general idea of the style of ring I wanted, but couldn’t find *exactly* what I was looking for anywhere. F&B had something very similar to what I wanted, but only as a band, so I took a chance and asked if that band could be customized into an engagement ring. Rachel is the one I corresponded with from beginning to end. I let her know the exact details I wanted to include and she was confident she could create a gorgeous ring. She did not disappoint! Within a matter of days, she had sent me a digital image... -
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![Lily]()
Lily Sent on 03/25/2019Hands-down the best experience I have ever had with a business.
Nervous about shopping online? Nervous about Moissanite? Nervous about finding her/him the right ring or nervous about finding rings to give to your fiancée/fiancé for inspiration!? F&B will take care of you. I understand completely with those that are wary about shopping for your ring online, but to be honest? I feel more nervous about going into a jeweler! I'm tired of the up-sell, I'm tired of the sales people not knowing what they're talking about and only wanted to cash out on me, and I'm tired of pushy people! I understand that you need to bargain and negotiate for a car, but I didn't want that experience with my engagement ring! Each ring you look at on their... -
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![Amelia]()
Amelia Sent on 03/19/2019Absolutely incredible service from start to finish.
I actually was doing some research on WeddingBee and looking for positive experiences, as well as websites that were easy to navigate, (and good prices). F&B had it all. Everyone I have spoken to has been so wonderful and patient. I am so grateful for the entire team. I'm just over the moon. Right from the onset, we knew that the only design for us was going to be from F&B. We had changed our minds so many times - mainly due to the huge selection and customizations F&B offer. When Kevin finally opened the box, I cried even more. It was perfect. Start to finish. -
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![Amanda]()
Amanda Sent on 02/06/2019FAB was amazing!
I knew for years that I wanted mossanite for my wedding set, and fell in love with a style after Pinterest hunts. FAB offered my exact dream ring, and after getting it in person I am even more in love. They were great from start to finish with our buying process! Cannot wait to get my bands from them! -
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![Francesca]()
Francesca Sent on 01/26/2019Extraordinary
Fire & Brilliance is more than just a jewelry company. They care about your experience and your story in a way I never expected. It brings us so much joy to know we found the perfect ring with a company that values how their stones are sourced and the impact on our environment. I could not feel better with our choice in Fire & Brilliance. I have recommended them to all of our friends. -
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![Ella]()
Ella Sent on 01/13/2019So happy with my rings!
I am so happy with my rings! I follow F&B on Instagram, so I have seen a lot of their beautiful designs. Once I saw their secret halo setting, I was sold. Their account also shows a variety of different cuts of moissanites which made it very easy for me to make my final decision to get their First Crush cut. I had no doubt in my mind that I’d love my engagement ring. When my husband proposed, I was stunned by the beauty of the ring in person. I highly recommend Fire & Brilliance because of their professionalism, quick responses, and overall quality of their product. -
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![Annelise]()
Annelise Sent on 05/04/2017After deciding on a micropavé band with a found six prong center for my engagement ring, I looked at several jewelers and knew I'd found the ONE when I stumbled across Fire & Brilliance. Not only was it made with the best materials on the market, it had a delicacy and daintiness that many other models lacked, yet still wowed with the glam showstoppig center stone. By choosing the high quality Charles & Colvard Forever One Hearts and Arrows colorless moissanite as my center stone, I was able to get my dream ring without sacrificing cut, color, carat, or budget. I get compliments every day on my gorgeous ring and no one questions what kind of stone it is.... -
Raphael Sent on 09/20/2024
Beyond amazing
Everything was amazing it was both human and professional at the same time, really fast considering the distance and even in the unexpected delivery issue the team of Fire & Brilliance was there to help me thought a situation they didn't really have control on and still were there to help and realise the perfect ring. -
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