Flowers by Topaz Reviews
Reviews
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3.8 out of 5 rating
3.8 out of 5 rating
15 reviews
77% recommend it
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![Lisa]()
Lisa Sent on 07/26/2012People are still talking about the flowers at our wedding along with every other detail that was done by Flowers By Topaz! Mark, Anna, and the rest of the team did an outstanding job. Mark’s creativity and attention to detail are what make him EXCEPTIONAL!!!!!!!!! He designed almost every aspect of our wedding, from invitations, to menu cards, to place cards, to table linens, chair sashes, ceremony decorations, cake decorations and of course our centerpieces and reception room, it was like having a wedding planner. Our flowers were beyond perfect and when I got a sneak peak of our reception room, I can honestly say it took my breath away. Our venue has even requested a picture of our reception room for their website! Mark truly went above and beyond anything we could have ever imagined. Words could not express the gratitude we feel. Mark thank you for making our day a dream come true it would not have been the same without you!!!!!!!!!!!!!!!!!!!!!!!! -
![Nagaeda]()
Nagaeda Sent on 12/26/2011Flowers was very important for my August 2011 wedding. I love flowers and we were having an outside, garden ceremony, so I know I needed to do something special and I needed a very special vendor to do so. I had heard many people mention Flower by Topaz. After many interviews with other florist, I decided Mark was the man for the job! He is very talented, very experienced and his vision is limitless. He is great on giving multiple suggestions and direction, which to an overwhelmed bride is a God-sent!
Just to mention a few cons: 1) from start to finish you will go through many different proposals filled with hundreds of changes. Pay close attention to all the proposals because the prices always tend to increase by small/moderate increments with no mention as to why or what changes caused the change in price. 2) Follow-up could be better. I know this is a busy business however it was sometimes frustruating waiting 2 or more weeks for a reply to an email. Maybe there needs to be more assistants available to follow-up with the clients. 3) Day of my wedding, I was supposed to have a throw away bouquet to use during the reception. Right before that time I am told by my planner & staff at the catering hall that they had to use one of the bridesmaids bouquet because the throw away was not left. I was not happy about this because one of the girls would not have a bouquet to keep as a souvenir. When I asked Mark about this he was confident that one of his crew members did leave the bouquet and he wasn't sure what happened. He assured me that he would make another bouquet for the bridemaid that had to give away her bouquet. I emailed him the information he needed to process the bouquet. Left 2 emails before I got a voicemail over a month later from one of his receptionist, to call back with information for the bouquet! By that time I was frustrated and never followed up.
Overall the flowers at the wedding was beautiful! Centerpieces were beyond anything you have ever seen. Mark is truly gifted and I am happy with the work he produced. -
![Jamie]()
Jamie Sent on 01/13/2012It was difficult getting in touch with the florist and getting phone calls returned. I had my appointment about a month before the wedding and didn't hear back with the contract until 2 days before the wedding. They went $1,000 OVER my budget after I was told I could get everything within the budget. To make matters worse my $150 small bouquet (so ridiculous!) was supposed to be all white with a few pops of orange calla lillies. When they delivered it, its was about 50% orange. I didn't let it bother me the day of, but in the pictures, it's all I notice....not in a good way either.
I really liked Mark but if you go with this vendor, be sure to stay on top of them and see EXACT samples of what they will create for your day. -
User1115516 Sent on 03/21/2013I worked directly with the owner, Mark. On the day of my wedding when I walked in the ballroom, the flowers looked nothing like I wanted. Flowers by Topaz charged me extra to do my set up at the last minute. I thought about writing this review, but feel like Mark did not listen to me and just ignored my complaints. I truly was so disappointed in the level of service I received. I expected more especially dealing with the owner. It seems his "celebrity" status he posts about is a farce. I should have paid more attention to the comments and reviews posted by other brides. His Facebook posts are not his work either.
