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Fontana Bridal Salon Reviews

Fontana Bridal Salon

Fontana Bridal Salon

Greenwich, CT
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Reviews

2.8 out of 5 rating
2.8 out of 5 rating
86 Reviews
55% recommend it
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    Lillian Sent on 09/22/2014
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    Fontana Bridal has a wonderful selection of dresses and they really do make every effort to partner with you on timing and pricing. Corey Fontana (one of the owners) was incredibly patient with me as I kept reaching out (and was nervous) about my dress coming in on time. I am planning a wedding for 6 months post engagement - so I was quite a nervous nelly when it came to waiting a few months for my dress.

    I think part of my nervousness was not fully understanding the process. Every dress is custom made. Once the manufacturer makes a delivery commitment, there is little that the retailer (any retailer) can do in terms of finding out the status of the dress. They can follow up a little better around the time the dress is expected to arrive.

    My dress did arrive within a week of when I was informed that it would. I showed up for my first fitting, during which Corey, and several other staff members (including Lulu and Ardianna) came to check in and help me out. Ardianna worked a miracle as I needed an additional piece for my dress to be more covered for my ceremony.

    Fontana's customer service is fantastic - and they are really patient with nervous (and somewhat naturally impatient brides). They've been in business since the 1940s - and for good reason. They are a family run business, and they truly just want to please their customers.
  • User1880525 Sent on 10/22/2014
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    The whole staff at Fontana were great! I was worried about finding a wedding dress that I would be comfortable in and that would be flattering and they helped me find the perfect dress! I wish I could wear it all the time! They did an excellent job with alterations and their friendly service and warm smiles eased any worries. Thank you for all that you guys do!
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    Elizabeth Sent on 10/22/2013
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    If you want to feel like a princess and feel that you are the most important person in the world not only on your wedding day but the day you pick out your dress then I would go to Fontana to buy your wedding gown. I first went New York City to search for my wedding gown. I went to Saks 5th ave, Kleinfelds and I felt rushed. My mom wanted to go to Fontana to look for the mother of the bride dress so I went with her. We went there without an appointment. Dana greeted us asked if we needed help and came up with dresses for my mom that she thought she would look good in. Even without an appointment we were given the royal treatment. They asked if I wanted to try on this one gown I had been staring at(I tried it on in the city and loved it but they rushed me out of it and never let me enjoy the dress)and I said no, because I didn’t want to be a bother. After awhile they said you have to go try it. I tried on the gown and I fell in love with it. I wanted to try on another dress to see if I had the same feeling, they gladly let me try on another gown and I knew it wasn’t the one, they said try on the original gown again. I put my dream dress back on and walked out of the room, I started to cry because I knew it was the one. They gave us champagne for me and mom to toast to. After about another half an hour walking around the store in my gown( that they never pressure me to take off) my mom said that’s it we have to get it. Meanwhile they were close to closing time and they never once pointed that out to me or rushed me. I felt as though I was with my extended family, they wanted me to have this gown, they shared the most special moment with me. I could not have asked for a more perfect place to purchase the most important dress in my life. Everyone at Fontana was so unbelievably genuinely nice and happy. They greeted us with warmth and compassion. Dana went out of her way for me, she had so much patience and was just genuinely thrilled to be helping me try on gowns.
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  • S
    Susan Sent on 09/22/2014
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    Fontana' s have been in my family for years! My daughter got the most gorgeous wedding dress there and the price was so resonable. Cori and the staff as so professional and friendly and warm. the alterations are perfect and there was no stress at all. My son is getting married in the summer of next year and I will be going there for my dress and my future daughter in law also will be going there. i would recommed Fontana's to anyone. Thank you to the staff of Fontana's you made everything so strees free.
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    Jillian Sent on 01/14/2014
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    This was our fourth bridal boutique and finally we found a place where I felt like a special bride-to-be. It was such a special experience for my mother and sisters that my mother was brought to tears.

    We went out in the snow storm and it was worth the trip! While everyone working there was attentive and friendly, the consultant who helped me specifically, Tracey, was incredible. I told her the style I liked and she patiently found dress after dress for me to try on. She was honest and that was something I definitely appreciated. Being yessed to death wasn't what I was looking for.

    The hospitality was lovely, with nice touches like champagne for myself and my bridal party. By the time we left our group hugged included the consultant, Tracey. She had become an unofficial member of the bridal party!

    Sure enough, I said yes to the dress! Their selection in dresses in various price ranges was great. Their prices were more than competitive and the service and attention was unparalleled.

    My second trip to Fontana and it was as positive as the first one. Tracey and Dana were so accommodating. I had wanted to make sure about sizing on my beautiful wedding dress. The ladies gladly brought my dress up, answered all my questions and reassured my mother and me. I felt like my questions might have been silly but neither of the ladies ever made me feel that way. They were patient and honest.

    I would highly recommend Fontana for any dress needs! Thank you so much Tracey and Dana!
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    Chelsea Sent on 06/22/2014
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    Loved my Dress! Awesome Experience
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    Kristina Sent on 09/24/2013
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    I bought my bridal gown at Fontana Couture Bridal Salon and I have to say that my experience there was great from picking out the dress, coming in to visit it to try it on with jewelry options and see what veil would match, to the fittings and the final take home. The staff there was so warm and welcoming and made me feel almost like family when I would come in and see the same women who had set me up in the dressing room the day I found my dress, and she always remembered me, would greet me with a hug and was just so genuinely excited for all of "her brides" as she would say. I really appreciated that during the tailoring they even allowed us to just wait (instead of making another trip back to the shop) for the pressing of the dress/veil so that we could go home with it that day. It is a gorgeous shop with so many options and I was happy to find a simpler column dress that wasn't big at the bottom or a long train (since my wedding was August and outside I didn't want to sweat to death in a dress!) However, they have every type of dress and so many designers - I lucked out buying one off the rack that was JUST PERFECT :)

    I recommend making an appointment and getting the experience with a personalized touch that this boutique has to offer. And if on a budget just wait to hear about their sales and sidewalk sales because I stopped in to see my dress during one of them and there were some crazy deals going on!

    Best wishes to finding your perfect gown! :)
  • User1278635 Sent on 08/08/2013
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    I really enjoyed my experience with Fontana. I had first gone to Kleinfeld's, and felt as though I was treated like a dollar sign. When I went to Fontana, the sales women were very nice, comforting, and a lot less stuffy than my previous experience. I was allowed to take pictures of the dresses I had on, and didn't feel rushed at all. After purchasing my dress, my fittings were fabulous! The tailor, Robin is extremely good at what he does. I had many people ask me during the wedding if I had my dress made specifically for my body. My dress was gorgeous, the staff was friendly and not pushy, and it was extremely impressive how the alterations made me look great!
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    Nina Sent on 01/02/2013
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    I would never dream of going anywhere else for my bridal gown for my wedding. Fontana bridal has a huge selection of dresses. When I was there picking out my dress they made me feel like a princess. They make you feel so comfortable and you feel like family there. All the workers, sales associates, and owners are hard working who will bend over backwards to make you happy! They are amazing!!!
    Nina
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    Rosa Sent on 03/15/2013
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    From the second I stepped into your salon in search of my dream dress, to the personal phone call I received from Daina the day of my wedding wishing me well, Fontana Bridal has been the most elegant and professional group I have had the privilege of knowing. You were kind, accommodating and knowledgeable. Most importantly, you found me the most exquisite gown I could have ever imagined.

    The tailor on staff is a miracle worker and I got so many compliments on my "on of a kind" wedding dress and my bridesmaids dresses.

    I simple adore the folks at Fontana's Bridal as they are some of the best and most professional people I know and strongly recommend their salon for any and all of your couture needs!
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    Barbara Sent on 01/09/2013
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    The end result was amazing. We had many ups and downs in my dress shopping. One of which included my gown getting ruined by super storm sandy. However Nancy came tru for me in the biggest way. That is why I gave her five stars. She was on top of the designer to have my dress remade. Robin the tailor who helped me was incredible. My dress was perfect!! I owe them and would recommend them to anyone. They treat their brides like they should be treated.
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    Devon Sent on 01/13/2012
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    I had a memorable experience at Fontana's. They helped me find a dress that fit my personality and look. What I loved about Fontana was that they would let you try on ever dress in the building if you had too. Fortunately I didn't need to do that but I found the perfect one. They gave wonderful advice and I never felt pressured to make a decision. My dress was in with plenty of time to go through alterations. Michelle helped me alter the dress until it was perfect. I also bought my veil and a headpiece through Fontana. these are all wonderful pieces that I hope to keep forever and pass down to my own children. Thanks Fontana for making me feel like a princess : )
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    Lauren Sent on 09/15/2011
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    I had a fantastic experience at Fontana's! They have a wonderful array of wedding dresses at a suprisingly mix of price points. I was so happy to have found a dress that fit in my budget. The alterations department was very accomadating and did a great job on my dress.
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    Kathleen Sent on 09/17/2011
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    As an older first-time bride at 47, I was extremely self-conscious about shopping for a wedding dress. The staff at Fontana's put me immediately at ease. My appointment went extremely well and I found the perfect dress for me. The alterations department sewed my bra into the dress. Once I put my dress on, it was perfect. I did not fuss with it at all. I felt beautiful and comfortable the whole day. When the reception was over, I did not want to take my dress off. Fontana's was the perfect choice for me!
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    Toni Sent on 02/03/2011
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    I had a great experience at Fontana...the woman who helped me listened to what I wanted, she picked out dresses that I liked and I found my dress that day! The dress came in on time and alteration appointments were fast and the dress fit perfectly! The entire staff was helpful and professional.
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    Christine Sent on 11/23/2009
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    Lucy was the best
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    Michelle Sent on 10/20/2008
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    I looked like a diva and that was due to the attendant that helped me select my dress and the seamstress that tailored my dress!
  • User1274469 Sent on 08/06/2013
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    I recommend using Fontana. Their new store in Greenwich is in a great location and the shops/restaurants are fun to go to after your fittings. The staff was complimentary and helpful. Dana and Robin (tailor) made my experience even more special with their positivity and honest feedback.
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    Karen Sent on 05/28/2013
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    The whole Fontana crew were also so nice and helpful! They strived to make what my vision of what I would look like on my wedding day become a reality. I really loved my dress and wish I could wear it every day! I can't thank Robin, Nancy, and Cory enough for all of their help and expertise to making me feel and look beautiful on my wedding day!!
  • User1053756 Sent on 12/27/2012
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    I had a great experience at Fontana's. The women in the sales department were extremely helpful and patient. They worked within my budget and were able to give me a great discount in order for me to get my dream dress. Measurement and alteration were all perfect!

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    Peggy Sent on 03/25/2010
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    Everyone at Fontana's was really helpful and the gowns were GORGEOUS! The shop is lovely which is a good thing because it is quite busy and you do have to wait sometimes.
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    Jackie Sent on 10/27/2011
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    all the people were exceptionally nice, especially when it came down to the alterations! Definitely got my moneys worth and would recommend this store to anyone - certainly beats going into nyc!
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    Abbie Sent on 11/04/2011
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    The dress I wore for my wedding was the very first dress I put on. I hadn't even seen it on the rack. I showed my consultant want I liked and she pulled it for me. The only problem I had was than my dress came from a designer in Europe and it took a long time for it to come it. That made me nervous but it got here in plenty of time and everything was great.
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    Shereene Sent on 10/23/2008
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    Fontana provided me with a beautiful dress and they were very attentive to my needs.
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    Alison Sent on 11/16/2007
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    If you go to Fontana ask for Lucy or Paula. They are both nice and very helpful.
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