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Four Seasons Hotel Boston Reviews

Four Seasons Hotel Boston

Four Seasons Hotel Boston

Boston, MA
4.9 out of 5 rating, 31 Reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
31 Reviews
98% recommend it
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    4.9 out of 5 rating
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Awards

31
Weddingwire
4.9/5 31 reviews
Google
4.7/5 1454 reviews
  • Elizabeth
    Elizabeth O. Sent on 05/11/2022
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    Impeccable and Spectacular

    We had our wedding at Four Seasons Boston in February 2022 and it exceeded our expectations. Philip and the team did an incredible job and everything from the planning process to the food, atmosphere, and service was impeccable. In addition, the hotel is spectacular and in a great location.

    Four Seasons Hotel Boston's reply:

    Elizabeth,

    We are grateful to know that your special day exceeded your expectations! Thank you for choosing to spend this momentous day celebrating at Four Seasons Hotel Boston.
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    Meredith B. Sent on 12/24/2021
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    Above and Beyond experience

    The Four Seasons Boston was absolutely amazing for our wedding. They went above and beyond the whole week to ensure it was perfect for us from upgrading our suite, to having a moment for the groom and I to have an assortment of our hors d'oeuvres before we had to great anyone, to having a full tray of our desserts in our suite when we got back up for the night. They even helped us in booking the Four Seasons for our honeymoon which resulted in an upgrade and other complimentary items. Philip, David, Delainey, Aiden and the whole team went above and beyond our wedding weekend to make sure that we were happy and did not have to worry about a thing. Definitely worth the investment for your special day to make it amazing for both you and your guests.

    Four Seasons Hotel Boston's reply:

    Meredith,

    Thank you for choosing Four Seasons for your wedding and honeymoon celebration! We are grateful to know you and your husband have created life long memories and that our team helped to turn these dreams into reality.
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  • D
    David H. Sent on 11/09/2021
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    Four Seasons Boston - Well done!

    Our family was thrilled with the planning process, communication, support and most of all with wedding reception itself -

    Well done by all departments - especially Philip Deschamps for his beginning to end support!

    Four Seasons Hotel Boston's reply:

    David,

    Thank you for taking the time to share this positive review! We are thrilled to know you enjoyed your special day and that Philip helped to make your dreams come true!
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    David H. Sent on 11/02/2021
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    Just Extraordinary!

    From planning to execution to service to value and to all our guests comments... The best wedding they have ever attended...

    Call Philip Deschamps and his team. You will be thrilled -

    Four Seasons Hotel Boston's reply:

    David,

    Thank you for sharing this positive review. It was an honor to host your wedding. We strive to create perfect moments, and we're thrilled to have succeeded on your special day. Best wishes for a lifetime filled with love and happiness!
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    Matthew K. Sent on 06/19/2021
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    The BEST service around from the entire team and the spaces are the best in class

    Philip and the entire Four Seasons team were amazing from start to finish! Navigating all the reschedules and changes for months during the Pandemic they were incredibly helpful and accommodating. The spaces are beautiful and the service is definitely the best in practice not only in Boston but also at the Four Seasons Maui and Lanai where we travelled to for our honeymoon they continued to roll out the red carpet for us. Would highly recommend!

    Four Seasons Hotel Boston's reply:

    We are overjoyed to read your kind words about your wedding experience at Four Seasons Hotel Boston! It was a pleasure hosting such a beautiful celebration, and we're delighted to have been a part of your special day. Your feedback means the world to us, and we hope to welcome you back for more memorable moments in the future.
  • Marilyn
    Moks Sent on 10/31/2020
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    Even better than we imagined!

    There are actually no words to describe our experience with our daughter's wedding at the Four Seasons Boston. From the first phone call with Philip Deschamps, we knew that we would not have to worry about a thing. To be honest, our daughter and son-in-law weren't sure they wanted a hotel wedding. They wanted the intimacy, privacy and special attention that they thought might not be possible at a hotel. We did go through the motion of looking at a few other hotels in Boston. But when they saw the space at the Four Seasons, and met Philip, the rock star of hotel event planning, they were sold. The magnificent ballroom, separate ceremony room and various other suites where the wedding party could gather, all on the same floor where hotel guests have no need to be near, made us feel as if we had the whole place to ourselves. So we knew it would be a beautiful wedding. What we could not have predicted was the care that every staff person took to make sure that we had what we needed, and we felt the pride that they have in their work. The executive chef and his team outdid themselves, and the food was perfect. Special dietary needs were not just met but exceeded. Our timeline worked out perfectly, the night flowed seamlessly, and voila!, the dream wedding came true.
    Our guests were pampered to the max and we had the best time. One fore the memory books. Thanks FS!

    Four Seasons Hotel Boston's reply:

    What a pleasure to read this note! Thank you so much for taking the time you took to write. Your event was spectacular - such a sophisticated and happy day. Our team took great pride in being part of it and seeing your vision come to life. And we just changed Philip's business cards - now "Rock Star of Event Planning" - a perfect description! Agree completely - one for the memory books.
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    Samantha Sent on 10/06/2020
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    Perfect Venue

    We could not recommend Four Seasons enough. Everything was perfect for our wedding. It is a classic venue and such a beautiful location. Food was amazing. Philip and his team are great to work with. Guests loved being able to stay at the hotel - so convenient and it doesn’t get better than Four Seasons!

    Four Seasons Hotel Boston's reply:

    Samantha - yours was such a gorgeous day! Thank you for trusting us with this spectacular party. We loved working with you and still admire those beautiful photos. Thank you for taking the time to share your experience.
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    Cynthia Sent on 10/11/2018
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    Philip Deschamps, the catering and event coordinator was wonderfully knowledgeable, experienced and gave us patient guidance throughout the planning of our daughter's wedding. The food was fabulous and beyond plentiful. The guests were amazed by the excellent service and professionalism. Philip helped us with every detail of our planning process. He worked closely with all vendors and coordinated the event including the ceremony, cocktail reception, the enormously successful reception, and the after party. The event was seamless and effortless for me as Philip and his staff took care of all of the details. The guest room accommodations spotless, the beds were the most comfortable I've slept in and and the staff could not have been more helpful. The Four Seasons is a fabulous place to host your wedding reception.

    Four Seasons Hotel Boston's reply:

    Cynthia,

    We're genuinely grateful for your positive feedback! It was an absolute pleasure hosting your wedding at Four Seasons Hotel Boston. Your kind words about our service and venue warm our hearts. We strive to create perfect moments, and we're thrilled to have succeeded on your special day. Best wishes for a lifetime filled with love and happiness!
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    Maria Sent on 10/18/2017
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    The Four Seasons Hotel Boston exceeded my expectations. My niece's wedding was spectacular. The food and service was outstanding. Our coordinator, Lindsey accommodated all of our requests. Her level of attention to detail as well as professionalism helped my family tremendously.
    Thank you! - Maria Petroulas Panagakis

    Four Seasons Hotel Boston's reply:

    Maria,

    Thank you for sharing your positive experience with us! We're thrilled to have been a part of your wedding day at Four Seasons Hotel Boston. Our team works hard to ensure every detail is perfect, and it's heartening to know that we contributed to the joy of your celebration. Wishing you a lifetime of love and laughter!
  • Lauren
    Lauren Sent on 09/29/2022
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    Five years later still dream of this day!

    Just had my 5th wedding anniversary and was daydreaming about our wedding day. 5 years later, still getting compliments on our wedding being the best anyone has gone to with the best food and atmosphere. Was amazing start to finish! Philip was wonderful to work with and ensured a perfect day!

    Four Seasons Hotel Boston's reply:

    Lauren,

    What a treat to see this review today and know you are still remembering 2017,,,,Philip is such a pro, and still bringing the same passion and creativity to events in 2022. Thank you for taking the time to write.

    Michelle Ray
    Director of Marketing
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    Sarah Sent on 08/02/2017
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    Jim Peters and his team made the day excellent. Our wedding was perfect. Jim pays such close attention to details, that even the stuff WE let run through the cracks, he caught it. The team is fun to work with, and I get the sense that they shared in our joy and happiness as well. That is what really took their work and effort above and beyond.

    Four Seasons Hotel Boston's reply:

    Sarah,

    Thank you so much for taking the time to share your positive experience! We're thrilled to have been a part of your special day at Four Seasons Hotel Boston. It was an honor to host your wedding, and we're delighted to hear that everything exceeded your expectations. Wishing you a lifetime of love and happiness!
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    Gregg Sent on 04/01/2017
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    The Four Seasons Boston is simply amazing.

    Philip and his team are ultimate professionals. His attention to detail is far and away above the rest.

    Our day was simply perfect!!! We opted for a brunch wedding where Philip helped us select just the right foods, cocktails and details for Aujourd'hui. The room for any event is spectacular. My wife and I, long time Bostonian's, felt right at home with our city and decision to bring our family / friends together at the steps of The Boston Public Garden.

    Our stay at the hotel was the best. From our awesome suite overlooking the Gardens to the great staff ready and waiting to handle any request from helping to wrap and pack gifts, secure car service and making themselves available without even asking!!!

    With Philip you have no worries. He makes you feel relaxed and secure for your most special day.
    Honestly I felt as if he was planning his own event. He is The Best!!!

    We would do it again in a Boston heart beat !!!!

    Thank you Philip - You made a day we will never forget

    Gregg & Roanne
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    Amy Sent on 07/02/2016
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    The absolute best place to have my daughter's wedding! Could not have been happier with the food and service we received!
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    Jeff Sent on 10/01/2015
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    The Four Seasons has a lot in common w/ my wife. Both are elegant, classy, beautiful, always on point and a tad expensive…And like my wife, after having visited w/ many hotels throughout Boston, I knew the Four Seasons was the one instantly & that was that.

    Much of my confidence in the Four Seasons stems from Robyn Yee, their unparalleled Catering Manager. Throughout the entire planning process, I knew we were in good hands as she exudes confidence & experience. Robyn was extremely responsive to all my random questions & did it professionally & w/ a smile every time. But above all, I think Robyn’s best trait is that she can (and knows when to) be firm. She has impeccable taste & simply knows what does & doesn’t work. Trust her judgment.

    I would be remiss not to give a shout out to Leanne Vargas as well. Her assistance w/ managing family room accommodations, among other things, was a huge help.

    As for our wedding itself, we were married in the Governor’s Room. We then had our cocktail hour in the Endicott/Bradstreet rooms, before returning to the Governor’s Room for the reception. This room was perfect for the size of our wedding (75 guests). The food was absolutely spectacular. Shock and awe at its finest. 2 words: Dessert Display. Do it. You won’t regret it. And if you can add the Peking Duck & Seafood stations for your cocktail hour your guests will love you for it. And the service is top notch, of course.

    Finally, I would like to recommend some of the wonderful vendors that we worked w/ that pulled it all together. Honey from Lotus Floral is a wizard. Suzanne B. Lowell is a must for lighting & design. And Ellen Bartlett from Cakes to Remember produced a wedding cake to end all wedding cakes. Just...wow. They all came recommended by Robyn. The best part was they had all worked together before & were intimately familiar w/ the space. I cannot say how much comfort this gave me knowing they would nail it. And they did.
  • User2032946 Sent on 02/06/2015
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    Hosting our wedding at the Four Seasons was an unbelievable experience. The level of service is world class. I know they have planned weddings with budgets that far exceed ours and they gave us the same amount of time, attention, and courtesy as I imagine they do all of their clients. They were able to work with us to develop a wedding that was completely what we envisioned and within the budget.

    Jim Peters was on top of every single detail. In the months and days leading up to the wedding I didn't have to worry about anything slipping through the cracks - I knew Jim and his team (Shelby, Scott, Joseph) were completely on top of things. On the day-of Jim worked with my parents, our band, florist, string quartet etc., all I had to do was show up and enjoy the day. Throughout the process Jim was able to offer great advice and suggestions for everything from room setup, to food and the schedule of events. The facility itself is gorgeous. The food is amazing. A significant number of our guests traveled to Boston and the Four Seasons was the perfect setting for a family reunion - people raved about the hotel location, their rooms, the Four Seasons staff, and how much fun they had hanging out at the Bristol or up in the spa/gym.

    Additionally, the entire hotel staff went out of their way to help our guests. A perfect example of this occurred 48 hours before the wedding, when my husband's wedding band was shipped directly to the hotel. He discovered the jeweler cut the ring too small and he couldn't get it on his finger. The hotel staff immediately located a trusted jeweler, put him and his parents in the house car, and by the end of the evening the ring was fixed. We can't wait to celebrate our anniversary here in years to come!
  • User2303131 Sent on 09/06/2015
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    Deciding to have our wedding at the Four Seasons was the easiest decision my husband and I made while planning our wedding. From the moment we met Phillip Deschamps, we were confident that we would be in good hands. Looking back, the members of the Four Seasons staff exceeded our every expectation. Phillip provided exceptional guidance while also making the process so much fun!! The wedding weekend was absolutely flawless! Our guests who travelled from all over the country for our winter wedding felt truly pampered and relaxed. It was an unbelievable and magical experience. From the bottom of our hearts, thank you!
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    Courtney Sent on 11/18/2014
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    My husband and I were recently married at The Four Seasons Hotel in Boston. We absolutely loved it! We used nearly all the recommended vendors, and we adored each of them. Each were incredibly professional, went above and beyond our expectations, and really made our wedding, and reception the BEST ever. Not saying that to be biased, but it really was the best wedding I've ever seen. The flowers were provided by Winston's Florist, which is simply the best in the business. They were able to create an indoor forest for our ceremony, and used so many unique flowers and arrangements. Stunning to say the least... If you want the WOW factor, they're the best. Suzanne B Lowell designed our lighting, and let me just say she is fabulous! What she was able to create and pull off is beyond words. She and her team really enhanced the entire venue, she is a rock star and amazing! Our creative photographer, Lauren, from Person and Killian Photography was able to not only capture each moment of our wedding, but really brought the photos to life. She was an absolute doll to work with, and truly brings that extra something to your photos. Amazing! So many vendors to talk about but the best part about getting married at the Four Seasons, is the staff. Robyn Yee was our catering coordinator. She really understood what we wanted, and took care of our every need. She and her assistant, Leanne Vargas, not only answered all of my emails and met with me countless times, they cared. They took the time every single meeting or conversation to talk to me or my husband, and we knew the whole day would be absolutely perfect. To no surprise it was!!! I didn't need to give her some outrageous timeline of events, she took care of everything, I was as cool as a cucumber without a worry in the world about logistics. Which was amazing!! All I had to do was have fun and marry my best friend, and we are so incredibly thankful for her! So, thank you Robyn for being the best! LOVE!
  • Kim
    Kim Sent on 08/27/2014
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    Perfect" is the only way to describe our wedding at this venue. I would never look anywhere else when hosting a special affair. Robyn Yee, our wedding consultant is outstanding...A polished professional who knows how to deliver the finest 5-Star service imaginable. Every meeting, every email, every phone call was an absolute pleasure. Not one of our special requests was considered prohibitive. Instead, Robyn worked with us to produce an event that exceeded our dreams and visions. The unparalleled attention to detail resulted in an exquisite presentation of the most delicious food and drink our guests had ever had. The timeline for the event was orchestrated perfectly. The hotel staff provided the warmest, most welcoming, most helpful reception to guests upon arrival and throughout the party. Every guest was made to feel special, as were we, the hosts. A wedding at the Four Seasons....it just doesn't get any better than this!
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    Nancy Sent on 02/22/2015
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    A Huge "Thank You" to everyone at the Four Seasons Hotel!

    You and your staff made our wedding PERFECT!

    Though our entertainment stole the record for positive comments and "Rave Reviews" the venue was the next thing our guests praised. "Beautiful", "Gorgeous" and for our personalities others commented, ":Fitting"!

    Thank you!
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    Katherine Sent on 03/24/2015
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    This review is long overdue but I got married at the Four Seasons in December of 2013. Robyn Yee was our wedding consultant and ultimately, she is reason we picked the Four Seasons. She provided a level of service and responsiveness that was unmatched. Robyn helped us with every little detail and if she was not available, her assistant Shelby was quick to jump in. The evening was beyond perfect and thanks to many of the suggestions that Robyn made, the night could not have gone more smoothly!

    Our wedding was very small with only 60 guests & we were also on a budget. Not once did the Four Seasons make us feel anything less than the most special bride & groom! The food was amazing and the service was even better. If you are looking for a stress free wedding day that will leave you & your guests amazed, please look at the Four Seasons & ask for Robyn!
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    Lauren Sent on 11/10/2013
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    "Wow" is all we can say! After meeting with over 15 venues in the Greater Boston Area, we decided on the Four Seasons. It was the best decision we made in all of our planning. The venue is truly the epitome of style, professionalism, elegance and warmth. We worked with Philip Deschamps and he made our wedding a once in a lifetime spectacular day. His calm demeanor, creativity, sensitivity to our needs, professionalism, expertise and good sense of humor made our wedding planning process both fun and seamless. Our guests couldn't stop raving about how perfect it all was - from the food to the waitstaff and everything in between. The hors d'ourvres, dinner and dessert were beyond amazing, and the service just as good. We couldn't have asked for a better place to have our wedding and highly recommend the Four Seasons Boston to other couples searching for a top notch venue. Thank you, Philip!! We'll miss working with you!
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    Janine Sent on 06/14/2014
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    There is no better place in Boston to be married than the Four Seasons! My husband and I were beyond impressed with everything the hotel had to offer and are so happy we chose this as our wedding venue. Our wedding coordinator, Robyn Yee, and her team had us at hello! After looking at several other wedding venues in Boston on the same day, we knew our search was over when we met Robyn. She literally blew the competition out of the water from greeting me with flowers upon arrival to giving us a full kitchen tour showing where our food would be prepared. She is amazing! Through the whole wedding planning process she was by my side from thinking of details that I would never have thought of to answering crazy bride emails at all times during the day to, as if I was the only bride she was working with! We were treated like royalty from the moment we walked in and continue to get exceptional service today even if just stopping by for a drink at Bristol. I cannot say enough good things and I highly recommend The Four Seasons and Robyn for any wedding or party.
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    Christiana Sent on 04/16/2013
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    To say that the Four Seasons in Boston gave us the wedding of our dreams is an understatement. Everything that our wedding planner, Philip Deschamps, and his team did was to perfection. The day was flawless, elegant, and fabulous!
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    Paul Sent on 04/30/2013
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    Absolute dream wedding!! The Four Seasons was A+++ top of the line from start to finish. Philip and his team really delivers! Amazing food, impeccable service, supremely detail-oriented...the Four Seasons exudes class from top to bottom. Well worth the money for a gorgeous Boston wedding! All of their vendor recommendations were top notch as well...you can really trust them to have your best interests at heart. The Bridal Suite was ENORMOUS! Really beautiful...and the grand ballroom (newly renovated as of March 2013) was stunning! We cannot say enough positive things about it...we'd highly HIGHLY recommend the Four Seasons as a wedding venue in Boston!
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