Gaylord Texan Resort & Convention Center Reviews

Reviews

+4 User photos

• Taylor G. Sent on 10/22/2020
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  Our Perfect Day!

  We came to the Gaylord after having to cancel with our original venue due to COVID-19. We have always loved the Gaylord and it holds a special place in our hearts since it is where we went on our first date and where we got engaged. The coordinators and staff were so helpful and accommodating and made sure everything was taken care of from wedding day coordination to room blocks for our friends and family! We will cherish our day forever and look forward to coming back and staying here so we can reminisce on our perfect day!

  We came to the Gaylord after having to cancel with our original venue due to COVID-19. We have always loved the Gaylord and it holds a special place in our hearts since it is where we went on our first date and where we got engaged. The coordinators and staff were so helpful and accommodating and made sure everything was taken care of from wedding day coordination to room blocks for our friends and family! We will cherish our day forever and look forward to coming back and staying here so we can reminisce on our perfect day!

  • +5 photos

  Gaylord Texan Resort & Convention Center's reply:

  We are so happy to hear that you and Logan had a great experience here at the Texan! We were so happy to be part of your special day and truly enjoyed working with you and your families! We wish you the best and hope to celebrate anniversaries with you in the future!
• Susan Sent on 06/24/2017
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  Everyone at the Gaylord made this day wonderful. They treat you like a VIP. We were so happy we choose the Gaylord for the wedding. They made sure everything flowed perfectly. I highly recommend them

  Everyone at the Gaylord made this day wonderful. They treat you like a VIP. We were so happy we choose the Gaylord for the wedding. They made sure everything flowed perfectly. I highly recommend them
• Olivia Sent on 12/19/2016
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  We had our wedding at the Gaylord in October. Everything was amazing from the planning stages all the way to morning after. Laura was incredible every step of the way and was more that willing to help whenever she could. Planning the event with her was a breeze, and she had a plan for everything - even thought of things that wouldn't have even crossed my mind! The tasting for the catering was a one of a kind experience and we had so much fun! The wedding weekend was out of this world and all of the staff made it the perfect time. The catering staff the night of were great and were constantly making sure we had everything we needed. Thanks so much for an amazing wedding!

  We had our wedding at the Gaylord in October. Everything was amazing from the planning stages all the way to morning after. Laura was incredible every step of the way and was more that willing to help whenever she could. Planning the event with her was a breeze, and she had a plan for everything - even thought of things that wouldn't have even crossed my mind! The tasting for the catering was a one of a kind experience and we had so much fun! The wedding weekend was out of this world and all of the staff made it the perfect time. The catering staff the night of were great and were constantly making sure we had everything we needed. Thanks so much for an amazing wedding!
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• Lacey Sent on 04/12/2012
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  Had a really small wedding/reception (27 guests!) at the Mission Plaza in the Gaylord Texan. IT WAS GORGEOUS!!! The atrium is so beautiful, and we really didn't have to do that many flowers because the atrium already has so much right there. Ryan at the hotel was my go-to guy for the whole thing, and he was fantastic. He even stayed for most of the reception to make sure things were going smoothly. We had the Gaylord do our food (cheese plate, hors d'oeuvres for right after the ceremony, then a seated three course meal) and wedding cake, and everyone was really impressed. I was especially impressed with the wedding cake because it was delicious and beautiful!
  The Plaza was perfect for our small wedding, and the wait staff was very attentive. It was kind of fun to be the center of attention for the whole hotel, because even though our area was roped off, we still had lots of on-lookers. They even gave us dressing rooms for during the day, and an AMAZING suite for the night -- including chocolate covered strawberries and champagne! While it was a little pricey (definitely not a place for the cheap!), you get what you pay for, and it was worth every cent.

  Had a really small wedding/reception (27 guests!) at the Mission Plaza in the Gaylord Texan. IT WAS GORGEOUS!!! The atrium is so beautiful, and we really didn't have to do that many flowers because the atrium already has so much right there. Ryan at the hotel was my go-to guy for the whole thing, and he was fantastic. He even stayed for most of the reception to make sure things were going smoothly. We had the Gaylord do our food (cheese plate, hors d'oeuvres for right after the ceremony, then a seated three course meal) and wedding cake, and everyone was really impressed. I was especially impressed with the wedding cake because it was delicious and beautiful!
  The Plaza was perfect for our small wedding, and the wait staff was very attentive. It was kind of fun to be the center of attention for the whole hotel, because even though our area was roped off, we still had lots of on-lookers. They even gave us dressing rooms for during the day, and an AMAZING suite for the night -- including chocolate covered strawberries and champagne! While it was a little pricey (definitely not a place for the cheap!), you get what you pay for, and it was worth every cent.
• Brianna Sent on 04/04/2011
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  We used the Gaylord for a get-away vehicle and a night-of hotel. Upon our arrival, we were greeted with huge smiles and congratulations – and an upgraded room (to a Presidential Suite!!) because we were newlyweds. They went above and beyond to accommodate us. I just wish that we had longer to stay!

  We used the Gaylord for a get-away vehicle and a night-of hotel. Upon our arrival, we were greeted with huge smiles and congratulations – and an upgraded room (to a Presidential Suite!!) because we were newlyweds. They went above and beyond to accommodate us. I just wish that we had longer to stay!
• Nikki Sent on 11/14/2010
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  The Gaylord is an amazing place to just hang out and have some fun but even MORE amazing to have a wedding! The beauty of the natural feel was perfect for me! The rocks, greenery, and water made it feel like we were outside. The set up they have for the weddings are prefect as well. I had my wedding at the Yellow Rose Ballroom. The courtyard area is where we were actually married which connected right to the ballroom which is where the reception was held. Very convenient. They catering services were nice as well. The food was AMAZING and the wait staff were very polite. If you use this loaction as your wedding venue I would highly recommend using Tristan Jumper as your coodinator and Shanna Marko with The Organized Event. They were SO helpful in making sure the flow of the wedding went perfectly... which it did!! GREAT place for family needing to fly in from out of town as welll. It is conveniently located close to the DFW airport and has a bus that goes back and forth to the airport. Overall I was very satisfied with this location for its beauty and convenience for my guests!

  The Gaylord is an amazing place to just hang out and have some fun but even MORE amazing to have a wedding! The beauty of the natural feel was perfect for me! The rocks, greenery, and water made it feel like we were outside. The set up they have for the weddings are prefect as well. I had my wedding at the Yellow Rose Ballroom. The courtyard area is where we were actually married which connected right to the ballroom which is where the reception was held. Very convenient. They catering services were nice as well. The food was AMAZING and the wait staff were very polite. If you use this loaction as your wedding venue I would highly recommend using Tristan Jumper as your coodinator and Shanna Marko with The Organized Event. They were SO helpful in making sure the flow of the wedding went perfectly... which it did!! GREAT place for family needing to fly in from out of town as welll. It is conveniently located close to the DFW airport and has a bus that goes back and forth to the airport. Overall I was very satisfied with this location for its beauty and convenience for my guests!
• Carrien Sent on 01/05/2010
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  The beauty and elegance of the Gaylord speaks for itself, and with our wedding being two days after Christmas, the hotel decor (inside and out) was emaculate. My fiance and I are both military and had to do most of the coordination while deployed. Tristan was very helpful, and worked with us every step of the way. From the moment we checked into the hotel, the hospitality of the staff made us feel like royalty. The only annoyance was the crowd of visitors that were there to see the Ice display they put on every year. Our wedding rehearsal was a little difficult, but on the day of the wedding, they blocked off each area leaving access only to our guests.
  
  They posted signs along the way to the ceremony to let people know which way to go. Our wedding was in the area in outside of the Yellow Rose Ballroom. We had 120 guests, and they were seated with plenty of room to spare in that area. The cocktail hour was in Mission Plaza, which was blocked off and allowed our guests to enjoy the view of the atrium and socialize. The reception was in the Yellow Rose Ballroom, which was decorated using a vendor that Tristan referred, and some items that were provided by the Gaylord. The food was DELICIOUS and the whole atmosphere was incredible. I can't even begin to describe the honymoon suite. It's basically a condominium. A decked out, fully loaded condominium, and we only wished we didn't have to catch a 6 am flight to Jamaica the next day. It's well worth the extra few hours the hotel gives you to enjoy the room.
  
  I am fresh off of my honeymoon, so I'm still in a daze.
  I never fantasized about my wedding for years as most girls/women do, but I must say, the Gaylord Texan truly gave me my perfect fairytale, elegant, fabulous wedding and I will always remember that day. World Class facility and staff, well worth the investment.

  The beauty and elegance of the Gaylord speaks for itself, and with our wedding being two days after Christmas, the hotel decor (inside and out) was emaculate. My fiance and I are both military and had to do most of the coordination while deployed. Tristan was very helpful, and worked with us every step of the way. From the moment we checked into the hotel, the hospitality of the staff made us feel like royalty. The only annoyance was the crowd of visitors that were there to see the Ice display they put on every year. Our wedding rehearsal was a little difficult, but on the day of the wedding, they blocked off each area leaving access only to our guests.
  
  They posted signs along the way to the ceremony to let people know which way to go. Our wedding was in the area in outside of the Yellow Rose Ballroom. We had 120 guests, and they were seated with plenty of room to spare in that area. The cocktail hour was in Mission Plaza, which was blocked off and allowed our guests to enjoy the view of the atrium and socialize. The reception was in the Yellow Rose Ballroom, which was decorated using a vendor that Tristan referred, and some items that were provided by the Gaylord. The food was DELICIOUS and the whole atmosphere was incredible. I can't even begin to describe the honymoon suite. It's basically a condominium. A decked out, fully loaded condominium, and we only wished we didn't have to catch a 6 am flight to Jamaica the next day. It's well worth the extra few hours the hotel gives you to enjoy the room.
  
  I am fresh off of my honeymoon, so I'm still in a daze.
  I never fantasized about my wedding for years as most girls/women do, but I must say, the Gaylord Texan truly gave me my perfect fairytale, elegant, fabulous wedding and I will always remember that day. World Class facility and staff, well worth the investment.
• R Sent on 01/01/2009
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  I had less than a month to plan my wedding due to a pending overseas move, and all it took was one phone call to the event planning office at the Gaylord to get set up with our own wedding planner, Tristan. She handled everything quickly, professionally, and perfectly. We had a very small wedding of 25 guests and used one of the Appaloosa event rooms in the Lonestar Tower, which was just right.
  
  I can't overstate how incredibly classy and luxurious the entire setup was! My goodness. They set up the room for the wedding and as soon as it was over, we were all able to stand out in the private lobby area where the food and mobile bar were located to do our toasts, while the staff very quickly removed the ceremony setup and installed the reception tables, complete with candles, music, and everything else. The food catering was the nicest I've ever seen, the catering staff were dressed impeccably and treated me like a princess throughout the 3-hour reception, the bartender for our open bar, LoriAnn, was absolutely wonderful, and before we were finished with the reception, two of the hotel managers came by to ask me how everything was and if there was anything else they could do. I was truly floored by the whole thing, honestly. All of our guests were amazed and so was I. It was worth every single penny.
  
  We had originally booked a regular room to stay the night but as soon as we signed on to have the wedding there, the Gaylord bumped us up at no extra charge to one of the huge suites, which was absolutely astonishing. I think it was bigger than my house! I was also given a free room before the ceremony to change and get ready, and the bellhops moved all my stuff up to the wedding suite during the reception.
  
  I could rave about the entire experience all day long but suffice to say, I am utterly thrilled that I had my wedding at the Gaylord and I don't say that lightly. Tristan and all her staff were excellent and I'll recommend them to other engaged couples a hundred times over.

  I had less than a month to plan my wedding due to a pending overseas move, and all it took was one phone call to the event planning office at the Gaylord to get set up with our own wedding planner, Tristan. She handled everything quickly, professionally, and perfectly. We had a very small wedding of 25 guests and used one of the Appaloosa event rooms in the Lonestar Tower, which was just right.
  
  I can't overstate how incredibly classy and luxurious the entire setup was! My goodness. They set up the room for the wedding and as soon as it was over, we were all able to stand out in the private lobby area where the food and mobile bar were located to do our toasts, while the staff very quickly removed the ceremony setup and installed the reception tables, complete with candles, music, and everything else. The food catering was the nicest I've ever seen, the catering staff were dressed impeccably and treated me like a princess throughout the 3-hour reception, the bartender for our open bar, LoriAnn, was absolutely wonderful, and before we were finished with the reception, two of the hotel managers came by to ask me how everything was and if there was anything else they could do. I was truly floored by the whole thing, honestly. All of our guests were amazed and so was I. It was worth every single penny.
  
  We had originally booked a regular room to stay the night but as soon as we signed on to have the wedding there, the Gaylord bumped us up at no extra charge to one of the huge suites, which was absolutely astonishing. I think it was bigger than my house! I was also given a free room before the ceremony to change and get ready, and the bellhops moved all my stuff up to the wedding suite during the reception.
  
  I could rave about the entire experience all day long but suffice to say, I am utterly thrilled that I had my wedding at the Gaylord and I don't say that lightly. Tristan and all her staff were excellent and I'll recommend them to other engaged couples a hundred times over.
• Candace Sent on 11/10/2008
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  The Gaylord Texan was the venuw for my ceremony and reception, and also provided the reception catering. My wedding had to be relocated to Dallas due to Hurricane Ike, and recieving notice less than a week before the big day, the Gaylord Texan was willing to accomadate my wedding. The staff were incredibly helpful and attentive, the food was amazing, and the venue was absolutly beautiful. We got a much better value in terms of the venue and the food than we would have had the location of our wedding not changed due to Hurricane Ike.

  The Gaylord Texan was the venuw for my ceremony and reception, and also provided the reception catering. My wedding had to be relocated to Dallas due to Hurricane Ike, and recieving notice less than a week before the big day, the Gaylord Texan was willing to accomadate my wedding. The staff were incredibly helpful and attentive, the food was amazing, and the venue was absolutly beautiful. We got a much better value in terms of the venue and the food than we would have had the location of our wedding not changed due to Hurricane Ike.
• Sandy Sent on 09/04/2008
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  This was the perfect place for our honeymoon night. A beautiful hotel!

  This was the perfect place for our honeymoon night. A beautiful hotel!
• Amy Sent on 02/14/2011
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  Better Than I could've ever imagined! Shanna Marko made it run sooooo smoothly! Thank you Gaylord Texan and everyone involved!

  Better Than I could've ever imagined! Shanna Marko made it run sooooo smoothly! Thank you Gaylord Texan and everyone involved!
• Laurie Sent on 11/13/2008
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  We had our wedding reception in the Mission Plaza when the hotel first opened. It was amazing, beautiful and like a Fairy Tale. The food was wonderful, and we got complements on everything. The fountains were not working the whole time which was disappointing, and there were a few mix ups such as the wrong kind of punch. They also did our brides and grooms cake, and called a few days before the wedding to tell me that they were unable to pull off the design we had discussed. That was certainly a disappointment and a stressful thing to happen, but the wedding planner called our florist and ordered some matching flowers to complete the topper on our cake even though it was nothing like we had talked about. I had to say that I was impressed that she went above and beyond, but I was still somewhat upset that the cake was not as I had envisioned it would be.
  
  We were also able to use the hotel for my bridal portraits (with a free room provided for changing), and we also got a free room the night of the wedding. It was amazing and we felt like VIPs. It was definitely worth the money and we go back every year.

  We had our wedding reception in the Mission Plaza when the hotel first opened. It was amazing, beautiful and like a Fairy Tale. The food was wonderful, and we got complements on everything. The fountains were not working the whole time which was disappointing, and there were a few mix ups such as the wrong kind of punch. They also did our brides and grooms cake, and called a few days before the wedding to tell me that they were unable to pull off the design we had discussed. That was certainly a disappointment and a stressful thing to happen, but the wedding planner called our florist and ordered some matching flowers to complete the topper on our cake even though it was nothing like we had talked about. I had to say that I was impressed that she went above and beyond, but I was still somewhat upset that the cake was not as I had envisioned it would be.
  
  We were also able to use the hotel for my bridal portraits (with a free room provided for changing), and we also got a free room the night of the wedding. It was amazing and we felt like VIPs. It was definitely worth the money and we go back every year.
• Lindsay Sent on 08/18/2008
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  The staff at the Gaylord was very professional and had great service. Yet, the day of the wedding there were several mix ups with the rooms for our guests and the final billing was a little messed up. Overall the wedding was fabulous, resort beautiful and food fantastic.

  The staff at the Gaylord was very professional and had great service. Yet, the day of the wedding there were several mix ups with the rooms for our guests and the final billing was a little messed up. Overall the wedding was fabulous, resort beautiful and food fantastic.
• Cessilye Sent on 01/30/2010
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  I had the "DREAM" wedding! People are still talking about it, and the wonderful thing is that I simply had to show up. I was very pleased with the Gaylord. It was simply amazing. I was married under the Gazebo right outside the Yellow Rose Room and the reception was in the Yellow Rose Room. I could not have asked for a more beautiful venue. I can however say that the wedding coordinator that worked for Gaylord at the time was a liar so I would dot your i's and cross your t's when dealing with any paperwork. The gentleman that took over for her was absolutely amazing and he made me feel like a queen. So, I would say the issue was reconciled. I do not believe that anyone should be held responsible for parking for guest. After all you are paying, the least they could do is provide that service. Anyhow, enough on that rant. Overall, I really did love The Gaylord and I would recommend it to anyone. It was beautiful and absolutely lovely.

  I had the "DREAM" wedding! People are still talking about it, and the wonderful thing is that I simply had to show up. I was very pleased with the Gaylord. It was simply amazing. I was married under the Gazebo right outside the Yellow Rose Room and the reception was in the Yellow Rose Room. I could not have asked for a more beautiful venue. I can however say that the wedding coordinator that worked for Gaylord at the time was a liar so I would dot your i's and cross your t's when dealing with any paperwork. The gentleman that took over for her was absolutely amazing and he made me feel like a queen. So, I would say the issue was reconciled. I do not believe that anyone should be held responsible for parking for guest. After all you are paying, the least they could do is provide that service. Anyhow, enough on that rant. Overall, I really did love The Gaylord and I would recommend it to anyone. It was beautiful and absolutely lovely.
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  User2749058 Sent on 08/30/2016
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  I absolutely loved this venue! The staff could've been a little better but overall everything was great. The inside is so beautiful you don't need much decoration, so I definitely saved money and let the venue speak for itself.

  I absolutely loved this venue! The staff could've been a little better but overall everything was great. The inside is so beautiful you don't need much decoration, so I definitely saved money and let the venue speak for itself.
• Victoria Sent on 03/31/2014
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  SO beautiful. Everything I expected for my wedding venue. It was the perfect location, and not to mention the service, the food, the BRIDAL SUITE! SO perfect. Me and my husband wanted to move in after the wedding! A little pricy if you want to have a large wedding but for a small intimate wedding, it was perfect. They treat you like ROYALTY!

  SO beautiful. Everything I expected for my wedding venue. It was the perfect location, and not to mention the service, the food, the BRIDAL SUITE! SO perfect. Me and my husband wanted to move in after the wedding! A little pricy if you want to have a large wedding but for a small intimate wedding, it was perfect. They treat you like ROYALTY!
• Colette Sent on 04/02/2008
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  If you've ever been here, the venue speaks for itself. The place was amazing, we had our wedding in the Mission Plaza. The decorations provided by the hotel were perfect with the ones we provided. I loved the pictures we were able to take and everything turned out amazing. The suite that was provided was also perfect, and we couldn't have asked for better. A little pricey, but definitely worth it. Would recommend if getting married in the Mission Plaza to wear a microphone, as it was difficult for people to hear the myself and the groom state our vows. Other than that, couldn't have been better!

  If you've ever been here, the venue speaks for itself. The place was amazing, we had our wedding in the Mission Plaza. The decorations provided by the hotel were perfect with the ones we provided. I loved the pictures we were able to take and everything turned out amazing. The suite that was provided was also perfect, and we couldn't have asked for better. A little pricey, but definitely worth it. Would recommend if getting married in the Mission Plaza to wear a microphone, as it was difficult for people to hear the myself and the groom state our vows. Other than that, couldn't have been better!
• Jennifer Sent on 10/05/2011
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    4.5

  Do not use them!!! They almost ruined my wedding. All my out of town guest staying at the hotel were late to the ceremony because of the Gaylord Texan Transportation. They "lost" my reservation and then magically found it and then lied about the times. They over charged me and were very unorganized. The hotel is amazing but do not count on the transportation service.

  Do not use them!!! They almost ruined my wedding. All my out of town guest staying at the hotel were late to the ceremony because of the Gaylord Texan Transportation. They "lost" my reservation and then magically found it and then lied about the times. They over charged me and were very unorganized. The hotel is amazing but do not count on the transportation service.

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