Global Brides USA Reviews
Reviews
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4.9 out of 5 rating
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4.9 out of 5 rating
12 Reviews
98% recommend it
Awards
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![Chelsea]()
Chelsea Sent on 12/31/2023Amazing!
Global Brides is amazing! They are flexible and so well versed in hair and makeup. I was blown away by their abilities. They are so fun and easy to incorporate into your big day. You will not regret choosing Global Brides for your event! -
![Angelina]()
Angelina B. Sent on 06/03/2024Not completely Happy
Very early in the morning I took myself , Maid of Honor and Bridesmaid to get hair and make up on my wedding day . Just the three of us. My MOH came out beautiful and was very happy with her results, and hair on my daughter (bridesmaid) was beautiful. Mine on the other hand, I didn't like how my make up came out at all, my eyes and eyebrows were too dark and my lips looked too red for my skin tone. We tried to fix it but due to crammed space due in her place since another appt showing up earlier than expected with a dog that took a crap on the floor. OMG. Well unfortunately she dropped a huge bag of makeup on the floor and went fishing for colors to help fix my lips. I ended up saying thank you to her solution since we were running out of time but I really wanted a do-over , but didn't have any time left since we would have been late to the venue. My daughter fixed my eyes and lips at the venue since she brought her make up . My only time ever having my make up professionally done, I was disappointed and felt rushed thinking my daughter could have done better. The worst part the make up didn't stay on my face the whole wedding as they promised and my hair clip kept falling out. Augh. I was never given a total but saw it with a 25% gratuity , a lot more than I was expecting but I know she tried her best . Her assistant was awesome helping me with a small fan to cool me down since it was hot inside their place. All in all, I wouldn't recommend this place unless you do a test first so they can figure what works best with your skin tone and not just go by a picture you give them.Global Brides USA's reply:
Angelina,
We are sorry to hear that you were not completely satisfied with your service. We strive to provide the best quality services and experience for our customers, and we apologize for any inconvenience that you may have experienced.
We unfortunately did not anticipate anyone else being in the salon during the time slot we scheduled for you and were assured it would remain that way. We truly apologize for that and thank you for understanding.
We do state the stipulations of our services on the contract that every guest signs prior to their event day. Our tipping procedure is clearly stated in the contract.
We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. We will continue to better our business and services for our guests to grow. Please let us know if we can be of further assistance and you will personally be hearing from us soon.
Sincerely,
Global Brides USA
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