Green Lake Jewelry Works Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
75 reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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User photos
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Kaley Sent on 12/31/20235 out of 5 rating
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Exceptional service and design!
My (now husband) Rian and I worked with Erich to design a custom shadow wedding band for my vintage heirloom 1973 engagement ring made by my grandfather, using some sapphires and diamonds I had in another ring I had inherited from him. In addition to the band coming out even more perfect than I had imagined, the experience was absolutely stellar. Coming from a family of jewelers, I had extremely high expectations that were met and surpassed at every point! Erich showed such care and curiosity about our very precious pieces and the stories behind them, and designed a ring that perfectly matches my vintage piece. Erich also cleaned, polished, and and inspected both my engagement ring and my husband's vintage band so that everything looked brand new on our wedding day. In my family, it's important to have a jeweler that you can return to time and time again to keep your pieces in top shape and I know we have found that with Green Lake! We look forward to working with them for years to come!!My (now husband) Rian and I worked with Erich to design a custom shadow wedding band for my vintage heirloom 1973 engagement ring made by my grandfather, using some sapphires and diamonds I had in another ring I had inherited from him. In addition to the band coming out even more perfect than I had imagined, the experience was absolutely stellar. Coming from a family of jewelers, I had extremely high expectations that were met and surpassed at every point! Erich showed such care and curiosity about our very precious pieces and the stories behind them, and designed a ring that perfectly matches my vintage piece. Erich also cleaned, polished, and and inspected both my engagement ring and my husband's vintage band so that everything looked brand new on our wedding day. In my family, it's important to have a jeweler that you can return to time and time again to keep your pieces in top shape and I know we have found that with Green Lake! We look forward to working with them for years to come!! -
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Katie Sent on 10/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Gorgeous custom (and semi-custom) work!
We have loved the experience at Green Lake Jewelry works and more importantly, we LOVE their designs. He chose one of their designs and an already made ring and then customized the center stone to create something truly unique for me. They’ve been great at helping us with sizing afterwards and figuring out other things for other jewelry projects too.We have loved the experience at Green Lake Jewelry works and more importantly, we LOVE their designs. He chose one of their designs and an already made ring and then customized the center stone to create something truly unique for me. They’ve been great at helping us with sizing afterwards and figuring out other things for other jewelry projects too. -
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Carly G. Sent on 09/09/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Beautiful rings and great service
We bought my husband's wedding ring here and we are so grateful for the amazing service we got from our ring designer, Vinh. He walked us through all kinds of different styles, talked us through all kinds of ways to design the ring we envisioned, and helped us stick within our price range throughout the process. The team was so helpful and respectful at every visit - including serving us coffee :) They also let us come in a few days before our wedding to polish my husband's ring and my engagement and wedding rings, even though we didn't purchase mine through them. We're so happy with the beautiful ring they designed, thank you!We bought my husband's wedding ring here and we are so grateful for the amazing service we got from our ring designer, Vinh. He walked us through all kinds of different styles, talked us through all kinds of ways to design the ring we envisioned, and helped us stick within our price range throughout the process. The team was so helpful and respectful at every visit - including serving us coffee :) They also let us come in a few days before our wedding to polish my husband's ring and my engagement and wedding rings, even though we didn't purchase mine through them. We're so happy with the beautiful ring they designed, thank you! -
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Stephanie Sent on 07/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Perfect engagement and wedding rings
We had a terrific experience custom designing my rings drum the very start and we've been back several times to purchase gifts for others. Definitely the best jewelry store in Seattle!We had a terrific experience custom designing my rings drum the very start and we've been back several times to purchase gifts for others. Definitely the best jewelry store in Seattle! -
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Tye P. Sent on 05/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Great customer service, highly recommend!!
Easy process, great service. No pressure to buy and answered all questions and concerns. Highly recommended!!!Easy process, great service. No pressure to buy and answered all questions and concerns. Highly recommended!!! -
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Theo Sent on 11/18/20215 out of 5 rating
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Good service
Was able to get an appraisal in one day, thankfully they appraiser had time. They also cleaned up our pieces. Thanks guysWas able to get an appraisal in one day, thankfully they appraiser had time. They also cleaned up our pieces. Thanks guys -
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Claire Sent on 12/28/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Beautiful pieces and good service
Green Lake Jewelry Works have a beautiful show room and lovely pieces. We had a very enjoyable appointment trying on rings, and Vinh was very responsive to our preferences and made great suggestions. I ended up designing my own piece that turned out beautifully, but felt like I could have happily purchased something in the store on the day of. The design process was easy and fun, and we’re so happy with how it turned out.Green Lake Jewelry Works have a beautiful show room and lovely pieces. We had a very enjoyable appointment trying on rings, and Vinh was very responsive to our preferences and made great suggestions. I ended up designing my own piece that turned out beautifully, but felt like I could have happily purchased something in the store on the day of. The design process was easy and fun, and we’re so happy with how it turned out. -
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Michelle K. Sent on 12/01/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Unique designs
If you have a vision, they can make it happen.If you have a vision, they can make it happen. -
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Katie A. Sent on 05/02/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Incredible Customer Service and Unlimited Ring Options!
We had a phenomenal experience at Green Lake Jewelry Works, and it was largely due to Christine, the designer we worked with. If you want an engagement ring and the best customer service imaginable, find Christine IMMEDIATELY!
We stopped by on a whim after having mediocre experiences at other jewelers. Christine greeted us cheerfully and spent the next hour and a half enthusiastically showing us design ideas and stones. We never felt pressured at all, and instead felt like we were in the company of someone who was just so excited to share. Christine made the whole experience so incredibly fun, and the ring is more perfect than we could have imagined.
The ring design process takes about 6-8 weeks from start to finish, and you get to be part of the whole journey - from the initial sketches to a wax model to the finished product, you get to see your dream ring come to life.
Oh, and did I mention that they can make literally any ring you want? From a simple solitaire to a much more complex design, the sky is the limit here.
Green Lake Jewelry Works (but especially Christine) gets 10 stars from us!We had a phenomenal experience at Green Lake Jewelry Works, and it was largely due to Christine, the designer we worked with. If you want an engagement ring and the best customer service imaginable, find Christine IMMEDIATELY!
We stopped by on a whim after having mediocre experiences at other jewelers. Christine greeted us cheerfully and spent the next hour and a half enthusiastically showing us design ideas and stones. We never felt pressured at all, and instead felt like we were in the company of someone who was just so excited to share. Christine made the whole experience so incredibly fun, and the ring is more perfect than we could have imagined.
The ring design process takes about 6-8 weeks from start to finish, and you get to be part of the whole journey - from the initial sketches to a wax model to the finished product, you get to see your dream ring come to life.
Oh, and did I mention that they can make literally any ring you want? From a simple solitaire to a much more complex design, the sky is the limit here.
Green Lake Jewelry Works (but especially Christine) gets 10 stars from us! -
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Ally B. Sent on 03/03/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Obsessed with our rings!
My husband worked with Ellen to design my engagement ring, and we went back to both design our wedding bands. We're so pleased with them - I cannot recommend Green Lake enough. We did most of the process from Georgia, and I can't believe how seamless everything was! If you're looking for a truly original engagement ring or wedding band, look no further than Green Lake.My husband worked with Ellen to design my engagement ring, and we went back to both design our wedding bands. We're so pleased with them - I cannot recommend Green Lake enough. We did most of the process from Georgia, and I can't believe how seamless everything was! If you're looking for a truly original engagement ring or wedding band, look no further than Green Lake. -
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Jessalyn P. Sent on 10/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Wonderful artisans doing beautiful work
I can't recommend Green Lake Jewelry Works highly enough! My fiancé and I went to the Northgate store to find out what possibilities there might be to incorporate part of a piece of family jewelry into my engagement ring. We worked with Rebecca and had a wonderful experience from start to finish. She talked us through our options, helped us figure out what we wanted, and designed an absolutely beautiful ring for us, keeping us up to date all the way through. She was very transparent in answering all of our questions on everything from quality of materials to pricing, and was fabulous to work with every step of the way. She even worked with my fiancé to be sure he was able to surprise me with the ring when I wasn't expecting it. We plan to go back to Green Lake Jewelry Works for our wedding bands, and would recommend it in a heartbeat for any type of jewelry!I can't recommend Green Lake Jewelry Works highly enough! My fiancé and I went to the Northgate store to find out what possibilities there might be to incorporate part of a piece of family jewelry into my engagement ring. We worked with Rebecca and had a wonderful experience from start to finish. She talked us through our options, helped us figure out what we wanted, and designed an absolutely beautiful ring for us, keeping us up to date all the way through. She was very transparent in answering all of our questions on everything from quality of materials to pricing, and was fabulous to work with every step of the way. She even worked with my fiancé to be sure he was able to surprise me with the ring when I wasn't expecting it. We plan to go back to Green Lake Jewelry Works for our wedding bands, and would recommend it in a heartbeat for any type of jewelry! -
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Kaila S. Sent on 09/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Custom Engagement Ring
I was fortunate enough to design my own engagement ring. Sophia made my vision come to life. Everything about this experience and this company was truly wonderful, and they will be designing my wedding ring in the months to come :)I was fortunate enough to design my own engagement ring. Sophia made my vision come to life. Everything about this experience and this company was truly wonderful, and they will be designing my wedding ring in the months to come :) -
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Deborah Sent on 01/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Designed my dream ring!
Had an amazing design experience with Sophia, who created my dream ring. She clearly explained each step of the process to us, from trying on wax models to selecting an antique diamond. We had a lot of fun watching our vision come together, and it only took maybe three or four visits total. Not an inexpensive process, but a terrific value, and it gave us exactly what we wanted.Had an amazing design experience with Sophia, who created my dream ring. She clearly explained each step of the process to us, from trying on wax models to selecting an antique diamond. We had a lot of fun watching our vision come together, and it only took maybe three or four visits total. Not an inexpensive process, but a terrific value, and it gave us exactly what we wanted. -
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Brooke Sent on 09/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Schedule a little extra time. They do custom work on site, so the are a crazy amount of options. Friendly, considerate, and knowledgeable. They have my business for life!Schedule a little extra time. They do custom work on site, so the are a crazy amount of options. Friendly, considerate, and knowledgeable. They have my business for life! -
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Molly Sent on 04/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Great customer service!
I loved working with Green Lake to design my wedding band. After my now-husband purchased my beautiful engagement ring with the help of Ben, I went to Green Lake in search of the perfect band to go with my low-profile engagement ring. Ellen was a huge help in helping me design a beautiful, engraved wedding band that perfectly fits my engagement ring. I couldn’t be happier!I loved working with Green Lake to design my wedding band. After my now-husband purchased my beautiful engagement ring with the help of Ben, I went to Green Lake in search of the perfect band to go with my low-profile engagement ring. Ellen was a huge help in helping me design a beautiful, engraved wedding band that perfectly fits my engagement ring. I couldn’t be happier! -
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Nj Sw Sent on 12/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Awesome! The only designer I’d use!
My pendant was very special - It involved using two stones I already owned and an antique coin. Pia from Green Lake jewelry was very patient, collaborative and creative - every step of the way. She explained how the pendant could look like; I wanted to be able to use both sides - Pia worked her magic & ensured this was indeed possible. She delivered it much before our agreed timeline! Now I’m the proud owner of the most beautiful pendant in the world - and I get compliments every time I wear it. Big hugs to Pia!!! Highly recommended xxMy pendant was very special - It involved using two stones I already owned and an antique coin. Pia from Green Lake jewelry was very patient, collaborative and creative - every step of the way. She explained how the pendant could look like; I wanted to be able to use both sides - Pia worked her magic & ensured this was indeed possible. She delivered it much before our agreed timeline! Now I’m the proud owner of the most beautiful pendant in the world - and I get compliments every time I wear it. Big hugs to Pia!!! Highly recommended xx -
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Laura Sent on 10/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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We worked with Vinh to have my ring made. It was an overall excellent experience. We did a couple of consultations to try on different looks and select a style, and then we made some customizations to the design we selected and chose a stone. Vinh paid great attention to detail and was very patient in answering all of our questions. Once we chose a stone, a wax was made and cast and the stones were set. We received regular updates via our design page and email. The estimated time to make the ring was about 6 weeks and it was finished within that time frame. The finished ring is absolutely gorgeous and exceeded both of our expectations. The prices for a platinum or gold setting are definitely not cheap, but I feel they are reasonable considering the quality of the piece and the amount of time it takes to craft it. It is not a mass-produced item but rather a piece of art made by trained craftsmen and women. It means so much to me to have a ring that was made especially for our engagement, that is the type of quality I can give to my own daughter or granddaughter one day. I would definitely recommend GLJW to others and we'll probably check out their wedding band selection next :) Thank you Vinh and the Green Lake Jewelry Works team for making this lovely ring for us!We worked with Vinh to have my ring made. It was an overall excellent experience. We did a couple of consultations to try on different looks and select a style, and then we made some customizations to the design we selected and chose a stone. Vinh paid great attention to detail and was very patient in answering all of our questions. Once we chose a stone, a wax was made and cast and the stones were set. We received regular updates via our design page and email. The estimated time to make the ring was about 6 weeks and it was finished within that time frame. The finished ring is absolutely gorgeous and exceeded both of our expectations. The prices for a platinum or gold setting are definitely not cheap, but I feel they are reasonable considering the quality of the piece and the amount of time it takes to craft it. It is not a mass-produced item but rather a piece of art made by trained craftsmen and women. It means so much to me to have a ring that was made especially for our engagement, that is the type of quality I can give to my own daughter or granddaughter one day. I would definitely recommend GLJW to others and we'll probably check out their wedding band selection next :) Thank you Vinh and the Green Lake Jewelry Works team for making this lovely ring for us! -
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Rosie Sent on 02/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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High Quality service and products
My husband and I thoroughly enjoyed buying my engagement ring here. High-quality everything!My husband and I thoroughly enjoyed buying my engagement ring here. High-quality everything! -
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Marnie Sent on 12/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I looked to Green Lake to create a new custom setting for heirloom diamonds that I inherited from an aunt. Their Instagram posts had piqued my interest month ago with their fresh takes on vintage designs. I worked with Emily J to help design the most perfect setting imaginable for my aunt's stones. She was super responsive and really great at providing suggestions without being overbearing. Emily took my requests to heart and make them work to create a one-of-kind design. I couldn't be happier!I looked to Green Lake to create a new custom setting for heirloom diamonds that I inherited from an aunt. Their Instagram posts had piqued my interest month ago with their fresh takes on vintage designs. I worked with Emily J to help design the most perfect setting imaginable for my aunt's stones. She was super responsive and really great at providing suggestions without being overbearing. Emily took my requests to heart and make them work to create a one-of-kind design. I couldn't be happier! -
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Jennifer Sent on 12/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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This was the first place we visited when looking for engagement rings and we felt so comfortable and loved what we saw so we never went anywhere else. Our designer Sam was fantastic, answered all of our questions and was supportive of all of our picky changes to her drawings. She was even able to rush our rings so my fiancé could surprise me for the proposal. Couldn't recommend it more highly!This was the first place we visited when looking for engagement rings and we felt so comfortable and loved what we saw so we never went anywhere else. Our designer Sam was fantastic, answered all of our questions and was supportive of all of our picky changes to her drawings. She was even able to rush our rings so my fiancé could surprise me for the proposal. Couldn't recommend it more highly! -
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Katie Sent on 11/22/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I LOVE my ring! Our designer, Pia, and the GLJW team did such a beautiful job on my semi-custom ring. All of their work is so beautiful. If I ever need any other jewelry, they will be the only place I go. I HIGHLY recommend GLJW!!I LOVE my ring! Our designer, Pia, and the GLJW team did such a beautiful job on my semi-custom ring. All of their work is so beautiful. If I ever need any other jewelry, they will be the only place I go. I HIGHLY recommend GLJW!! -
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Elizabeth Sent on 05/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I had ideas for my engagement ring, but also wanted to be cost-conscious. My designer, Samantha, was able to make suggestions that would allow me to get the look I wanted at a fraction of what I thought it would cost. Samantha kept in touch with me throughout the entire process from the initial design conversation to picking up the finished product. I am so happy with my ring and I can't wait to head back to design my wedding band!I had ideas for my engagement ring, but also wanted to be cost-conscious. My designer, Samantha, was able to make suggestions that would allow me to get the look I wanted at a fraction of what I thought it would cost. Samantha kept in touch with me throughout the entire process from the initial design conversation to picking up the finished product. I am so happy with my ring and I can't wait to head back to design my wedding band! -
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Colleen Sent on 03/08/20175 out of 5 rating
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We ended up a with a gorgeous wedding ring set that was exactly what I wanted! They were great about talking to me over what I wanted and tweaking the design as needed.We ended up a with a gorgeous wedding ring set that was exactly what I wanted! They were great about talking to me over what I wanted and tweaking the design as needed. -
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Amy Sent on 01/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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If you want incredible custom jewelry created with exceptional customer service and satisfaction, this is definitely the place to go. My fiance and I went here to design my engagement ring, and we will definitely be using them to create our wedding bands as well. Our designer even told us that they do designs for people all over the country, so you don't even need to live in Seattle to use them. The designers are so responsive to your desires and wishes. They communicate with you through a message board on their site, and our designer always got back to any message within a couple hours if she was working. They can also make anything with any budget in mind. When we picked the center diamond for my ring, our designer didn't try to talk us in to any specific one she showed us, and was perfectly fine when we picked the least expensive one; they never try to up-sell you or add stuff on to your piece that you don't want. Take a look at their website for a gallery of amazing pieces they've made. If I ever need any other jewelry piece custom made or altered, I am 100% going back to them.If you want incredible custom jewelry created with exceptional customer service and satisfaction, this is definitely the place to go. My fiance and I went here to design my engagement ring, and we will definitely be using them to create our wedding bands as well. Our designer even told us that they do designs for people all over the country, so you don't even need to live in Seattle to use them. The designers are so responsive to your desires and wishes. They communicate with you through a message board on their site, and our designer always got back to any message within a couple hours if she was working. They can also make anything with any budget in mind. When we picked the center diamond for my ring, our designer didn't try to talk us in to any specific one she showed us, and was perfectly fine when we picked the least expensive one; they never try to up-sell you or add stuff on to your piece that you don't want. Take a look at their website for a gallery of amazing pieces they've made. If I ever need any other jewelry piece custom made or altered, I am 100% going back to them. -
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Elizabeth Sent on 01/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Green Lakes Jewelry Works created the most beautiful wedding set for me! Amber was so wonderful to work with! She was patient as we worked through the specifics of what I was looking for in an engagement ring and wedding band, providing her expertise and artistic talent through the whole process. She listened to what was important to me and made it into something unique and special just for me. I can't wait to work with them again!! The materials, stones, and quality are outstanding and I get more compliments on my wedding set than I would have ever imagined!Green Lakes Jewelry Works created the most beautiful wedding set for me! Amber was so wonderful to work with! She was patient as we worked through the specifics of what I was looking for in an engagement ring and wedding band, providing her expertise and artistic talent through the whole process. She listened to what was important to me and made it into something unique and special just for me. I can't wait to work with them again!! The materials, stones, and quality are outstanding and I get more compliments on my wedding set than I would have ever imagined! -
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Are you interested?
Are you interested?