Hamilton House Gardens Reviews
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Reviews
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4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
4 Reviews
86% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.3 out of 5 rating
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Jacquelyn Sent on 02/23/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is an absolutely gorgeous spot for a wedding. You simply can't beat the location, on a bend in the Salmon Falls River with the historic house itself and its stunning gardens as a backdrop. Peggy, the site manager, is a peach to work with - just a really lovely person, as well as being responsible and responsive.This is an absolutely gorgeous spot for a wedding. You simply can't beat the location, on a bend in the Salmon Falls River with the historic house itself and its stunning gardens as a backdrop. Peggy, the site manager, is a peach to work with - just a really lovely person, as well as being responsible and responsive. -
Quality of service
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Emily M. Sent on 01/06/20234.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great experience! No frills though, so prepare vendors for limited amenities
The Hamilton House is so beautiful. Nicole Mower is the venue coordinator and was helpful with questions. The venue doesn't have a lot of amenities so you'll want to rent a bathroom trailer, grill for caterers, and generally make sure all vendors have really long extension cords. Caterers and bartenders also need to bring their own water. Nicole is great a clarifying what you need though. Response times can be quite slow, but you do always get professional replies to your questions. Our preferred caterer was not previously listed as an approved vendor, but there is a process to obtain this approval if you speak to Nicole. If you are willing to do all the vendor searching and coordinating yourself, then this venue is a beautiful and good value option. I highly recommend it. If you want a venue with tables/chairs/silverware, tents, indoor space, catering, or any other amenities included, this is not the one.The Hamilton House is so beautiful. Nicole Mower is the venue coordinator and was helpful with questions. The venue doesn't have a lot of amenities so you'll want to rent a bathroom trailer, grill for caterers, and generally make sure all vendors have really long extension cords. Caterers and bartenders also need to bring their own water. Nicole is great a clarifying what you need though. Response times can be quite slow, but you do always get professional replies to your questions. Our preferred caterer was not previously listed as an approved vendor, but there is a process to obtain this approval if you speak to Nicole. If you are willing to do all the vendor searching and coordinating yourself, then this venue is a beautiful and good value option. I highly recommend it. If you want a venue with tables/chairs/silverware, tents, indoor space, catering, or any other amenities included, this is not the one. -
Quality of service
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Grace Sent on 10/28/20184 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Gorgeous location!
Hamilton House is a beautiful location! Between the house, the river and the garden we felt we got it all! This gorgeous place makes for a challenging catering event and it is a little DIY as you'll have to rent everything, except restrooms. Communication with Historic New England was patchy at first but in the days leading up to our wedding they were attentive. There was a ton of rain right before our wedding so the area under our tent became swampy. Even with the rain and mud, Hamilton House was still a perfect location for us! Highly recommend!Hamilton House is a beautiful location! Between the house, the river and the garden we felt we got it all! This gorgeous place makes for a challenging catering event and it is a little DIY as you'll have to rent everything, except restrooms. Communication with Historic New England was patchy at first but in the days leading up to our wedding they were attentive. There was a ton of rain right before our wedding so the area under our tent became swampy. Even with the rain and mud, Hamilton House was still a perfect location for us! Highly recommend! -
Quality of service
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Catherine Sent on 09/30/20143.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
My husband and I chose the Hamilton House, because we frequently explore the grounds and the neighboring Vaughan Woods. It's beautifully scenic, overlooking the river, with period gardens. An absolutely gorgeous place.
We also liked the idea of renting a location where our money will be well spent on preservation. I dealt with 4 people over the 11 months before our wedding. The first 2 people we dealt with were wonderful (Sharon and Bridget).. Several months in, a man named Bill took over. His contact, all via email, was slow, and it seemed he hardly read/processed my inquiries before sending in a careless reply. For example, he asked several months, before the event, what our timeline was. I replied with a "prospective timeline" and that nothing was set in stone. He replied that it was an hour over the allotted contract time and he'd send me a $400 bill for an additional hour. PROSPECTIVE.
Then, we organized a site visit with my tent company and caterer to decide where to put the tent. He was sick, didn't attend, the site wasn't mowed so we could barely see the land and when I sent him the idea of where we wanted the tent, he sent back an PDF that showed the one place the tent could go... What's the point of the sitewalk if there's only one site available?!?! What a waste of everybody's time.
The weekend before our wedding, my husband and I went by the grounds. There was a couple there (I can't remember their names!). He was the grounds keeper and she was the events coordinator. They were STELLAR. They showed us where they'd park the cars, where the tent would go, and even made themselves available to us for questions as our date approached. I wish I worked with them from the start.
In the end, we are 100% happy with the value we got for our money, and 80% happy with the customer service. If we didn't have to deal with Bill, we'd have given this 5 stars.My husband and I chose the Hamilton House, because we frequently explore the grounds and the neighboring Vaughan Woods. It's beautifully scenic, overlooking the river, with period gardens. An absolutely gorgeous place.
We also liked the idea of renting a location where our money will be well spent on preservation. I dealt with 4 people over the 11 months before our wedding. The first 2 people we dealt with were wonderful (Sharon and Bridget).. Several months in, a man named Bill took over. His contact, all via email, was slow, and it seemed he hardly read/processed my inquiries before sending in a careless reply. For example, he asked several months, before the event, what our timeline was. I replied with a "prospective timeline" and that nothing was set in stone. He replied that it was an hour over the allotted contract time and he'd send me a $400 bill for an additional hour. PROSPECTIVE.
Then, we organized a site visit with my tent company and caterer to decide where to put the tent. He was sick, didn't attend, the site wasn't mowed so we could barely see the land and when I sent him the idea of where we wanted the tent, he sent back an PDF that showed the one place the tent could go... What's the point of the sitewalk if there's only one site available?!?! What a waste of everybody's time.
The weekend before our wedding, my husband and I went by the grounds. There was a couple there (I can't remember their names!). He was the grounds keeper and she was the events coordinator. They were STELLAR. They showed us where they'd park the cars, where the tent would go, and even made themselves available to us for questions as our date approached. I wish I worked with them from the start.
In the end, we are 100% happy with the value we got for our money, and 80% happy with the customer service. If we didn't have to deal with Bill, we'd have given this 5 stars. -
Quality of service