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Hampton Inn & Suites Raleigh/Crabtree Reviews

Hampton Inn & Suites Raleigh/Crabtree

Hampton Inn & Suites Raleigh/Crabtree

Raleigh, NC
5.0 out of 5 rating, 18 Reviews
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Reviews

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18 Reviews
99% recommend it
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    4.9 out of 5 rating
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Awards

18
WeddingWire Couples' Choice Awards 2021 Winner
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    Thomasene W. Sent on 10/13/2020
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    My experience with this vendor was top notch

    From start to finish Ashley Larsen was there for me every step of the way. Ashley immediately made me feel at ease with the preparation of my sisters Bridal Shower. The Bridal shower was exactly the way I imagine it (prefect) thanks to Ashley and her team. I will be planning my next event there.
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    Jackie E. Sent on 07/20/2020
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    Epps Reception

    A very special thanks to Ashley. You were great and the venue was perfection. That for making my son wedding stress free. As you next for our first anniversary celebration.

    Hampton Inn & Suites Raleigh/Crabtree's reply:

    Jackie,

    Thank you so much for the kind words! It was an honor working with you all and am so glad that we were able to host you! Congratulations to the newlyweds!

    Best,
    Ashley Larsen
    Catering Sales Manager
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    April P. Sent on 10/13/2020
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    Nothing short of AMAZING

    Planning a wedding and the pandemic hits 😖😖😖 Ashley and the Hampton were absolutely AMAZING. She answered my million questions in record speed but with complete honesty and transparency. She made me feel comfortable with moving forward with my day. It turned out FANTASTIC and I couldn’t have chosen a better place ❤️.
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  • B
    Britney C. Sent on 06/09/2020
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    CDC Regulation

    My now husband and I had planned to use this company for our wedding and ceremony April 2020, but due to the CDC regulation and COVID-19 we had to reschedule our wedding to May 2020! Even though we were not able to have our wedding at the hotel, I will still give them 5 stars for everything. Before the CDC took place Ashely was just so helpful, flexible she was attentive to all of my needs!! She provided great customer service and during the food tasting catered to my husband and I as if we were at a restaurant. She keep in contact with every move, every decision and change that was needed! I recommend this company and Ashely because of their caring and love as if it’s one if there own family members to make your day as special to you as it is to them!!!

    Hampton Inn & Suites Raleigh/Crabtree's reply:

    Britney,

    Thank you SO much for the kind words. It was truly an honor and a PLEASURE working with you!! I am so happy that you two were able to properly celebrate and so happy that you allowed us here at the Hampton to be a part of that! Please keep in touch :)

    Best Always,
    Ashley Larsen
    Catering Sales Manager
    Hampton Inn Raleigh/Crabtree
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    Janice F. Sent on 12/27/2019
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    Ashley Larsen

    Ashley Larsen is the best. I would recommend Hampton Inn and Suites for an event. Ashley is wonderful, she responds to email promptly and very accommodating. She is such a joy to work with. Though my Room accommodations experience was not the best, email response from the manager (not Ashley) came across as very negative.

    Hampton Inn & Suites Raleigh/Crabtree's reply:

    Janice,
    It was an absolute joy to work with you and your husband to celebrate your 25th anniversary- such an exciting time and a wonderful accomplishment! I wish you the best in your next 25 years, with lots of laughter, love and memories that will last a lifetime!!

    Best Always,
    Ashley Larsen
    Catering Sales Manager
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    Andrea N. Sent on 10/14/2019
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    10 Year Cancer Free Celebration

    It was a wonderful experience working with Ashley, Nicole, Gary and the entire Hampton Inn and Suites crew. They all went above and beyond to make sure the event and our stay was perfect. We can't thank them enough!

    Hampton Inn & Suites Raleigh/Crabtree's reply:

    Nikki,

    It was an absolute pleasure working with you, and an honor to be able to host such a special event! We are so glad to hear you enjoyed your time with us, and we hope to have you back with us soon!
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    C. Marie M. Sent on 10/16/2020
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    Excellent Experience

    I was the day- of wedding coordinator for a wedding held at the Hampton Inn Crabtree Valley. Ashley Larsen was amazing to work with. She was there every step of the way to answer my questions and make sure the event ran smoothly. She was incredibly prompt and responsive and very detail oriented- without her, the event wouldn’t have run as it did. I HIGHLY recommend Ashley & her team.
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    Kowana H. Sent on 10/17/2019
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    Hampton Inn Suite

    Wow! Where do I start, Ashley was amazing during this process, very helpful, friendly, Kind, Sweet, Smart, and professional. Ashley team did a wonderful job making sure our dinner was very tasteful. Thanks again the Hampton Inn Suite Team!

    Hampton Inn & Suites Raleigh/Crabtree's reply:

    Kowana,

    It was truly a pleasure and an honor to work with you! I am so glad we were able to host you all and it was truly a blast getting to know you! Thank you for the kind words!! I wish you the absolute best and hope to work with you again!!

    Best Always,
    Ashley Larsen
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    Sharyn F. Sent on 11/15/2019
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    I couldn't be more satisfied!

    Ashley Larson worked diligently with me (along with Hampton Inn and Suites) to help make my daughter's wedding celebration absolutely wonderful. What could have been a stressful experience was TOTALLY joyous - the food was delicious, the surroundings lovely (and convenient), and everyone involved was top notch and professional. I also hired Colleen Larson as a wedding planner - recommended by Ashley - and she too was amazing, just perfect. I couldn't be more satisfied!

    Hampton Inn & Suites Raleigh/Crabtree's reply:

    Sharyn,

    It was so awesome working with you! I am so glad we were able to make your daughters wedding absolutely wonderful and joyous! I wish the two newlyweds a lifetime of laughter and an abundance of love and happiness!

    Best to you all!

    Ashley Larsen
    Catering Sales Manager
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    Shree K. Sent on 11/20/2018
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    Thank you Hampton Inn Crabtree !!!

    I recently hosted a party for about 100 people at the Hampton Inn Crabtree. The staff at Hampton Inn went all out to help me in successfully organizing my event, they made the whole process so smooth and offered us help at every step of the way. I am a first organizer of a party of this size, i couldn't have done it without them. A big shout out to Ashley T, Gary and James...especially Ashley...I could have hugged her after my event, she was THAT helpful ! Throughout the event, Ashley and team, just waited on us and helped us out where we needed help. I HIGHLY recommend this venue for any kind of event. You will not be disappointed.
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    Brittany Sent on 07/18/2018
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    Although I had to change my wedding plans, the time I did spend with Kat was amazing. She will go beyond her ways to make sure everything is how you want it to be. She’s very patient and understanding. She can definitely put together a perfect wedding for you. I know if our plans would have been able to go through, it would have been the greatest. Kat will also do what she can to keep you on your budget and help you find ways to make your payments. You will definitely go home a happy couple!!
  • Future Mrs. Cobb
    Lauren Sent on 06/11/2018
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    Kat has a way of making your vision come to life she is so professional and easy to work with the staff is also very professional and have great customer service I would recommend Hampton Inn Crabtree for any event. The food tasting for there catering was awesome it was more than enough food they have you to make a decision for I got so many compliments on the day of our reception people could not believe this was hotel food Kat sat down with us on many occasions to make sure that everything planned was to our liking she does not disappoint willing to work with you on all levels I really appreciate everything!

    Hampton Inn & Suites Raleigh/Crabtree's reply:

    Thank you so much Lauren. You and Mrs. King were a pleasure to work with and we would love to have you back for your anniversaries ;)
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    Aisha Sent on 05/07/2017
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    My husband and I had already secured our caterer and some other vendors for our 15th Vow Renewal and Anniversary Celebration. With only about three months before the event, we changed venues. It was hard to find a nice place within out budget that allowed outside catering.

    We had already been working with Mary in the Sales Department because we secured a block of rooms for our out of town guests. Therefore, I decided to get a quote for a ball. Mary contacted Marie in the Catering Department and they listened to what we needed and offered us a package that allowed us to keep our outside catering. It was a deal we simply could not turn down. In fact, it was a blessing.

    Therefore, if you are looking for a medium sized, new and beautiful venue with up to date technology, professional, accommodating and personable staff; in a great location that's convenient to shopping and great dinning- Look no further. Hampton Inn and Suites at Crabtree Valley is your place.

    Marie, Mary and TJ- Thank you for helping to make The Newman's Anniversary an unforgettable night!
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    Hiren Sent on 04/03/2017
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    The team here is very very accommodating. Mary Noser the director of sales is awesome and very responsive. She is detail oriented and very easy to work with. Marie and her team helped coordinate with all external vendors to make our events seamless. Gary and the rest of the vent team were very proactive in ensuring the little details were taken care of and the events were polished. The front desk and rest of the hotel team were all on their toes and very accommodating, hospitable, and welcoming to all of our guest. Each member of the staff that recognized me and my wife as the bride and the groom congratulated us and made their hospitality very personal. We are so happy we choose this hotel for our event.

    This is very convenient for guest as it is so close to the mall and many places to eat. It is also in close proximity to the airport. It is right off of the highway and very easy to get to.

    There are several rooms available. The largest of the event spaces was able to accommodate about 120 guest very easily with a 16x8 stage in the front. There is a very large lobby area for guest to be able to spread out and mingle. The back coridor makes it easy to setup buffet tables and even cocktail tables.

    There is a beautiful outdoor patio with fireplace along with an amazing pool for guest to relax in between.
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    Shawn Sent on 12/28/2016
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    Whatever you need from start to finish the staff is wonderful. You will not find a better venue for cost and that intimate feeling. Food, set up, staff AWESOME !
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    Brooke Sent on 05/15/2017
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    The Hampton Inn and Suites Crabtree has an amazing staff! They go out of their way to make your day incredibly special! The colorful carpet was hard to see past until the planners reminded us that our tables would be hiding it. They were right, the space was gorgeous for our classic decor.
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    Manju Sent on 03/06/2017
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    Try to do less tables and more seats per table

    Hampton Inn & Suites Raleigh/Crabtree's reply:

    HI Manju,

    Thank you for taking the time to leave a review of our services! We work with the client directly to determine set up and follow their wishes for each event. We are happy you were able to be part of this event and look forward to working with you in the future!
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