Hank Parker's Party & Tent Rentals Reviews
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Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
44 Reviews
92% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
44
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6A703C011D2F38C5Ed406A671Da73202D760D81A Sent on 08/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Tent
We used Hank Parker's for my daughter's wedding. We had attended a wedding they did a a few years ago and wanted something similar for our daughter's wedding. They were so patient and provided us options. We worked with Kathy and she was so kind. Whenever we asked for changes (there were many) she always said "my pleasure". Everything from start to finish was perfect.We used Hank Parker's for my daughter's wedding. We had attended a wedding they did a a few years ago and wanted something similar for our daughter's wedding. They were so patient and provided us options. We worked with Kathy and she was so kind. Whenever we asked for changes (there were many) she always said "my pleasure". Everything from start to finish was perfect. -
Quality of service
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William G. Sent on 01/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
NYE Wedding
Worked with Hank Parkers in transforming the Wintergarden in Rochester, NY into our NYE dream wedding space - so amazing and great to work with!Worked with Hank Parkers in transforming the Wintergarden in Rochester, NY into our NYE dream wedding space - so amazing and great to work with! -
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Melanie Sent on 08/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Elizabeth and the team at Hanks did an incredible job on our big day. We rented sofa's and wine barrels to finish the look at our venue, Elizabeth was great at coordinating all the details, the delivery team was punctual and friendly and overall we were so happy with the product and services!Elizabeth and the team at Hanks did an incredible job on our big day. We rented sofa's and wine barrels to finish the look at our venue, Elizabeth was great at coordinating all the details, the delivery team was punctual and friendly and overall we were so happy with the product and services! -
Quality of service
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Roberta Sent on 02/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you want attention to every detail, professional and personalized service, use Jamie, Lauren, & David. Months prior to our daughter's wedding, David came out to our house to view tent location options, as we have a creek that sometimes overflows our backyard. He helped us select a Sperry Tent that fit in our preferred space, but could also fit on a higher area on our property should the creek overflow. He reviewed options for canopies and additional tents, should we need them in case of rain. There is a small hill in our yard, and I felt he was bracing us for possibilities without trying to sell us items beyond what we needed. The morning of the wedding, there was a 5:30 am thunderstorm. We were not stressed about the weather at all, and for that, we were grateful. His suggestions were right, and we were happy we added a cocktail tent to our garden. He also suggested we keep the bar there, even if it didn't rain, and that was again a great contribution. It made the flow much better.
Jamie has wonderful patience, as she guided our daughter along the process of customizing table, seating, and wedding style. She helped us plot out the seating, dance floor, staging, etc. She paid particular attention to lighting, as our yard doesn't have lighting where the tent was. The perimeter lighting was particularly good, and for us, worth the added expense. She came out to inspect the set up, and look to see if there were any problems. Her attention to detail was wonderful.
Lauren came up with a few items that really made our daughter's wedding better. She suggested adding a few children's chairs for the wedding ceremony. They were perfect for the little ones, and just made us smile. We needed high chairs, and instead used the clear acrylic chairs. They were perfect too.
Their staff set up everything, and they were wonderful to work with. I would work with them again. They come when they say they will, are polite, efficient, neat & tidy.If you want attention to every detail, professional and personalized service, use Jamie, Lauren, & David. Months prior to our daughter's wedding, David came out to our house to view tent location options, as we have a creek that sometimes overflows our backyard. He helped us select a Sperry Tent that fit in our preferred space, but could also fit on a higher area on our property should the creek overflow. He reviewed options for canopies and additional tents, should we need them in case of rain. There is a small hill in our yard, and I felt he was bracing us for possibilities without trying to sell us items beyond what we needed. The morning of the wedding, there was a 5:30 am thunderstorm. We were not stressed about the weather at all, and for that, we were grateful. His suggestions were right, and we were happy we added a cocktail tent to our garden. He also suggested we keep the bar there, even if it didn't rain, and that was again a great contribution. It made the flow much better.
Jamie has wonderful patience, as she guided our daughter along the process of customizing table, seating, and wedding style. She helped us plot out the seating, dance floor, staging, etc. She paid particular attention to lighting, as our yard doesn't have lighting where the tent was. The perimeter lighting was particularly good, and for us, worth the added expense. She came out to inspect the set up, and look to see if there were any problems. Her attention to detail was wonderful.
Lauren came up with a few items that really made our daughter's wedding better. She suggested adding a few children's chairs for the wedding ceremony. They were perfect for the little ones, and just made us smile. We needed high chairs, and instead used the clear acrylic chairs. They were perfect too.
Their staff set up everything, and they were wonderful to work with. I would work with them again. They come when they say they will, are polite, efficient, neat & tidy. -
Quality of service
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Eliesse Sent on 11/05/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jamie and the team at Hank Parker's were wonderful to work with. Unfortunately, one of the centerpieces were broken when they arrived on site, however, we were able to visit their supply house to pick up a replacement. Everything worked out wonderfully!Jamie and the team at Hank Parker's were wonderful to work with. Unfortunately, one of the centerpieces were broken when they arrived on site, however, we were able to visit their supply house to pick up a replacement. Everything worked out wonderfully! -
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Nikki Sent on 01/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hank Parker was recommended to us through our wedding planning team at Lovewell Celebration Design. They were absolutely awesome in not only providing some amazingly unique elements to both our wedding and welcome party but also being flexible enough to create custom elements. For example, we wanted to wow guests with custom built tables that swerved around our venue's available space. Hank Parker came through flawlessly and the result was truly unbelievable. They also helped us rig a 7ft tall chandelier and delivered absolutely beautiful linens and chairs that really made our event stand out.Hank Parker was recommended to us through our wedding planning team at Lovewell Celebration Design. They were absolutely awesome in not only providing some amazingly unique elements to both our wedding and welcome party but also being flexible enough to create custom elements. For example, we wanted to wow guests with custom built tables that swerved around our venue's available space. Hank Parker came through flawlessly and the result was truly unbelievable. They also helped us rig a 7ft tall chandelier and delivered absolutely beautiful linens and chairs that really made our event stand out. -
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Susan Sent on 10/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hank Parker does the best!! Professional from beginning to end. Would recommend highly-Hank Parker does the best!! Professional from beginning to end. Would recommend highly- -
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Lori Sent on 07/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We couldn't be happier! You understood our vision and the final look for our wedding venue was perfect and stunning. Everything we ordered was in immaculate condition and David made himself available even to visit the venue in advance. Thank you for delivering on everything you promised.We couldn't be happier! You understood our vision and the final look for our wedding venue was perfect and stunning. Everything we ordered was in immaculate condition and David made himself available even to visit the venue in advance. Thank you for delivering on everything you promised. -
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Patricia Sent on 07/14/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was the first large outdoor party I hosted and everything was there on time. Jamie was very helpful in guiding me through the process. The set up crew were also very helpful and polite.This was the first large outdoor party I hosted and everything was there on time. Jamie was very helpful in guiding me through the process. The set up crew were also very helpful and polite. -
Quality of service
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Amy Sent on 06/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jamie worked with me long distance via email for about 6 months! She was always willing to email me photos of what things looked like since I couldn't visit the showroom, which by the way when I made it in town to pick up my rentals is AMAZING!!!! I highly recommend this company, there service and products are amazing!!! Thank you so much for everything!Jamie worked with me long distance via email for about 6 months! She was always willing to email me photos of what things looked like since I couldn't visit the showroom, which by the way when I made it in town to pick up my rentals is AMAZING!!!! I highly recommend this company, there service and products are amazing!!! Thank you so much for everything! -
Quality of service
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User2169900 Sent on 06/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
100% impressed with Hank Parker Rentals. We have been satisfied customers for 20 years. During our last event the staff at Hank Parker went above and beyond expectations. I had made a mistake with the order. Hank Parker staff never looked to blame; they just looked to solve the issue. Customer service and professionalism was unparalled. Thank you, Hank Parker!100% impressed with Hank Parker Rentals. We have been satisfied customers for 20 years. During our last event the staff at Hank Parker went above and beyond expectations. I had made a mistake with the order. Hank Parker staff never looked to blame; they just looked to solve the issue. Customer service and professionalism was unparalled. Thank you, Hank Parker! -
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Dan Sent on 12/31/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was a fairly last minute request and Hank Parker was VERY accommodating!This was a fairly last minute request and Hank Parker was VERY accommodating! -
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User1995690 Sent on 01/04/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
As a first time party planner I was unsure about how to manage fluctuating guest estimates and all the other major rental details. Our church was planning an anniversary party on a tight budget and Jamie at Hank Parker never made me feel as if I was being a cheapskate (which I was trying to be!). We spoke at least 50 times as she confidently guided me towards the correct table cloth sizes, drinking glass details and coffee mugs. At Hank Parker the personnel are very competent and responsive and have the autonomy to provide quotes and revise them within minutes. During the heat of the planning phase for the party they sometimes provided me with 3 revised quotes a day! As the party date drew closer Jamie was calm and reassuring: helping me with last minute changes; and answering my many questions about delivery and return details. The truck arrived on time to drop the equipment off. Everything arrived in beautiful condition and and they showed up on time again the following Monday to pick it all up. The delivery men were intelligent, communicative, polite, professional and managed to get all our stuff into a church basement without any grumbling about the long twisty hallways or stairs. All in all we rented tables, table cloths, napkins and dinnerware and couldn't have been more pleased.As a first time party planner I was unsure about how to manage fluctuating guest estimates and all the other major rental details. Our church was planning an anniversary party on a tight budget and Jamie at Hank Parker never made me feel as if I was being a cheapskate (which I was trying to be!). We spoke at least 50 times as she confidently guided me towards the correct table cloth sizes, drinking glass details and coffee mugs. At Hank Parker the personnel are very competent and responsive and have the autonomy to provide quotes and revise them within minutes. During the heat of the planning phase for the party they sometimes provided me with 3 revised quotes a day! As the party date drew closer Jamie was calm and reassuring: helping me with last minute changes; and answering my many questions about delivery and return details. The truck arrived on time to drop the equipment off. Everything arrived in beautiful condition and and they showed up on time again the following Monday to pick it all up. The delivery men were intelligent, communicative, polite, professional and managed to get all our stuff into a church basement without any grumbling about the long twisty hallways or stairs. All in all we rented tables, table cloths, napkins and dinnerware and couldn't have been more pleased. -
Quality of service
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Danielle Sent on 12/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful to work with! We live near Albany and the staff was great at helping my fiance and I select the perfect chair covers and sashes for our wedding.Wonderful to work with! We live near Albany and the staff was great at helping my fiance and I select the perfect chair covers and sashes for our wedding. -
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Gretchen Sent on 12/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had my son's rehearsal dinner at my home. I needed to add things, change things at the last minute. Never a problem, everything was great. Jaime was great to deal with and the guys who set up were wonderful. My guests were happy, comfortable.I had my son's rehearsal dinner at my home. I needed to add things, change things at the last minute. Never a problem, everything was great. Jaime was great to deal with and the guys who set up were wonderful. My guests were happy, comfortable. -
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User1782149 Sent on 08/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This company is the BEST! The pictures prove it. Everyone at my wedding was telling me how beautiful and everything looked. They have the best selection and were very attentive to my requests. I recommend them to everyone.This company is the BEST! The pictures prove it. Everyone at my wedding was telling me how beautiful and everything looked. They have the best selection and were very attentive to my requests. I recommend them to everyone. -
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Parul Sent on 12/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
On short notice HP was able to provide two tables and chairs for the toddler set and they were a great hit at our family reunion! Kids loved that they had their own table and seats!!
Thank you!On short notice HP was able to provide two tables and chairs for the toddler set and they were a great hit at our family reunion! Kids loved that they had their own table and seats!!
Thank you! -
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User1371019 Sent on 10/09/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot express how wonderful it was to work with this company! They have the greatest selection of EVERYTHING. My husband and I rented a Sperry Tent, lighting, linens, china and glassware from this company and both of us, including ALL of our guests were very impressed with the quality and selection of everything we rented.
From the time our initial quote was processed, up until the day of, Hank Parker's helped us answer any questions we had and were extremely accommodating start to finish. I would recommend this company to anyone who wants the highest quality products and the greatest customer service a bride to be could ask for.I cannot express how wonderful it was to work with this company! They have the greatest selection of EVERYTHING. My husband and I rented a Sperry Tent, lighting, linens, china and glassware from this company and both of us, including ALL of our guests were very impressed with the quality and selection of everything we rented.
From the time our initial quote was processed, up until the day of, Hank Parker's helped us answer any questions we had and were extremely accommodating start to finish. I would recommend this company to anyone who wants the highest quality products and the greatest customer service a bride to be could ask for. -
Quality of service
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User1286896 Sent on 08/14/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I attended an event to get special pricing for the wedding and I was floored with what was possible for our reception. There were so many options to choose from for decor and linens. Their staff was super helpful with choosing the right colors, linens, chairs, etc. and they were able to accommodate last minute changes.I attended an event to get special pricing for the wedding and I was floored with what was possible for our reception. There were so many options to choose from for decor and linens. Their staff was super helpful with choosing the right colors, linens, chairs, etc. and they were able to accommodate last minute changes. -
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Molly Sent on 11/28/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I normally do not write reviews, but I had one of the best experiences with the Hank Parker's Rental team. Everyone was great from the customer service people on the phone to the nice delivery men.
I was probably the most indecisive bride to have come to them. Each time I met with them they made me feel at ease with my decisions. They were very good with providing different options for me to select from - they truly have the best selections!
I could go on and on about how wonderful they are, long story short Hank Parker's Rental made my wedding day the best day, it was PERFECT!I normally do not write reviews, but I had one of the best experiences with the Hank Parker's Rental team. Everyone was great from the customer service people on the phone to the nice delivery men.
I was probably the most indecisive bride to have come to them. Each time I met with them they made me feel at ease with my decisions. They were very good with providing different options for me to select from - they truly have the best selections!
I could go on and on about how wonderful they are, long story short Hank Parker's Rental made my wedding day the best day, it was PERFECT! -
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Nicole Sent on 06/25/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were very responsive to all my changes I made at the last minute. Their inventory was great and I was very pleased with everything.They were very responsive to all my changes I made at the last minute. Their inventory was great and I was very pleased with everything. -
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Penny Sent on 04/23/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were awesome to work with, the chargers were gorgeous, and they provided us with a lot of flexibility. They have military discounts!!!They were awesome to work with, the chargers were gorgeous, and they provided us with a lot of flexibility. They have military discounts!!! -
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Cathy Sent on 03/16/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Got my chair covers here for a good price. We put them on ourselves and saved some $$.Got my chair covers here for a good price. We put them on ourselves and saved some $$. -
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User2399798 Sent on 10/29/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hank Parker's does amazing work--the pictures don't lie. It isn't a cheap company, but you get what you pay for: quality rental equipment and setup. They have an amazing inventory from which to choose in all kinds of styles and have a large inventory, making most choices an option at any given time, even during busy times. They were a little slow to respond at times but always responded with a friendly and respectful attitude. I am thrilled we chose Hank Parker's for our wedding.Hank Parker's does amazing work--the pictures don't lie. It isn't a cheap company, but you get what you pay for: quality rental equipment and setup. They have an amazing inventory from which to choose in all kinds of styles and have a large inventory, making most choices an option at any given time, even during busy times. They were a little slow to respond at times but always responded with a friendly and respectful attitude. I am thrilled we chose Hank Parker's for our wedding. -
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User1992627 Sent on 12/31/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jamie at Hank Parker provided excellent advice and was extremely helpful in assisting us in choosing a pipe and drape backdrop for my daughter's wedding. Delivery, set up and pickup were all done efficiently. I definitely recommend them for any rental you may require.Jamie at Hank Parker provided excellent advice and was extremely helpful in assisting us in choosing a pipe and drape backdrop for my daughter's wedding. Delivery, set up and pickup were all done efficiently. I definitely recommend them for any rental you may require. -
Quality of service
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